Stratix Systems

What Stratix Systems does

Stratix Systems is a privately held managed technology services provider headquartered in Wyomissing, Pennsylvania, operating as a subsidiary of Stratix Group. Founded in 1970 (formerly Century Office Products until a 2014 rebrand), the company serves over 8,000 client organizations across Pennsylvania, New Jersey, and Delaware with a team of more than 150 IT professionals distributed across six regional offices. Its offering is organized around three integrated pillars: Managed IT Services (network management, cybersecurity, backup and disaster recovery, help desk, cloud services including Microsoft 365 and hosted Exchange, email, VPN/remote access, training, and software procurement); Document Management (DocuWare, Microsoft SharePoint, Office 365 content services, scan-store-retrieve, workflow automation, and shredding); and Printing Systems (copiers/MFPs, production print, wide-format, digital duplicators, managed print services, mobile/cloud print, print security, and cost recovery). The company also offers UCaaS and dedicated IT and Imaging client portals.

The business model combines recurring managed services contracts (monthly subscription pricing for IT and managed print, custom-quoted per scope and user count) with transactional hardware sales and leasing of copiers, MFPs, and production print equipment. Go-to-market is direct sales-led, supported by strategic partnerships with Ricoh (Core channel partner; six consecutive Circle of Excellence awards), Microsoft, Dell, Datto (Elite partner; Golden Datto Award recipient), WatchGuard, ConnectWise, DocuWare, ESET, and others. Customer segmentation is verticalized across fourteen industries — including Healthcare, Legal, Accounting, Architecture & Engineering, Municipalities, and Education — with cybersecurity, HIPAA compliance, and document security as primary value drivers for regulated SMBs.

The company has executed a programmatic growth strategy combining organic expansion with M&A: it grew more than 400% since 2004, was named to the Inc. 5000 for three consecutive years through 2020 (three-year average growth above 500%), and completed acquisitions of Keystone Business Products (2015), Excel Document Solutions (2015), and Excel Business Systems (2024). Vendor recognition includes ten consecutive ENX Elite Dealer awards (2006-2015), Ricoh Service Excellence Certification, and a Golden Datto Award for the largest Datto fleet in the U.S. Revenue is not publicly disclosed.

Name

Stratix Systems

Legal name

Stratix Systems, Inc.

Website

https://stratixsystems.com

Company type

Private

Founded year

1970

Operating status

Operating

Headcount range

101–250 employees

Short description

Stratix Systems is a private, Pennsylvania-based managed technology services provider delivering managed IT, document management, and printing/imaging solutions to 8,000+ SMB and mid-market clients across Pennsylvania, New Jersey, and Delaware through six regional offices and 150+ IT professionals.

Ownership category

akta.pro rank

Headquarters

HQ city

Reading

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Managed IT Services: Recurring managed IT services including network management, cybersecurity, cloud services, email solutions, backup and disaster recovery, help desk support, and training
2. Managed Print Services: Managed print services including copier leasing, maintenance, supplies management, and print optimization to reduce printing costs by up to 30%
3. Document Management Solutions: Document and content management services including DocuWare, Microsoft SharePoint, workflow automation, scan-store-retrieve solutions, and shredding services
4. Imaging and Printing Equipment Sales: Sales and leasing of copiers, MFPs, printers, production print systems, wide-format systems, and digital duplicators
5. Cloud-Based Services: Hosted data, resources, and applications including Microsoft Office 365 and hosted Microsoft Exchange Online accessed via subscription model

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

Stratix Systems is a managed IT, document management, and printing systems provider serving small to mid-sized organizations across Pennsylvania, New Jersey, and Delaware. The company delivers outsourced network management, cybersecurity, cloud services, backup and disaster recovery, help desk support, and training, alongside electronic document management solutions (DocuWare, SharePoint, Office 365) and imaging/printing equipment sales and managed print services.

Product overview

Stratix Systems is a managed IT and technology solutions provider offering an integrated portfolio of three core service areas: Managed IT Services, Document Management, and Printing Systems. The Managed IT Services suite includes sub-services for remote access/VPN, backup and disaster recovery, help desk support, cloud services (Microsoft Office 365 and Exchange Online), cybersecurity with compliance solutions, network services, email solutions, training, and software. The Document Management suite offers platforms including DocuWare, Microsoft SharePoint, and Microsoft Office 365, plus supporting services such as shredding, scan-store-retrieve, and workflow automation. The Printing Systems suite encompasses copiers/MFPs, production print systems, wide-format systems, digital duplicators, managed print services, mobile/wireless printing, print security, and cost recovery. The company also provides UCaaS (Unified Communications as a Service) and dedicated client portals for both managed IT and imaging services. Strategic technology partnerships include Microsoft, Ricoh, Dell, Datto, WatchGuard, and other major technology vendors. Founded in 1970 (as Century Office Products until 2014), the company serves over 8,000 client organizations from offices in Pennsylvania, New Jersey, and Delaware.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services Outsourced IT management service covering network management, cybersecurity, cloud services, email solutions, backup and disaster recovery, help desk support, and training for small and medium-sized organizations in Pennsylvania, New Jersey, and Delaware.
• Document Management Electronic document and content management services including digitization, organization, secure cloud-based platforms (DocuWare, Microsoft SharePoint, Microsoft Office 365), workflow automation, scan-store-retrieve, and shredding/destruction services for businesses.
• Printing Systems Sales, leasing, and managed services for copiers/MFPs, printers, production print systems, wide-format systems, and digital duplicators, including managed print services and print security for offices and production environments.
• UCaaS (Unified Communications as a Service) Cloud-based unified communications platform delivering voice, video, and collaboration capabilities with secure integration for business customers seeking to replace or augment legacy phone systems.

Quantifiable outcome

• Managed print services can reduce printing costs by up to 30%
• +2 more outcomes

Named customers1 record

Segments15 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature3 records

Partnerships

Seven partnerships are on record, tiered core.

• RicohcoreChannel Partner/ Reseller/ DistributorRicoh is a major strategic partner for Stratix Systems as an authorized Ricoh dealer. Stratix Systems has been named Ricoh RFG Circle of Excellence Certified Dealership multiple consecutive years and received Ricoh Service Excellence Certification. The partnership provides office imaging equipment, production print solutions, and document management systems.
• MicrosoftcoreTechnology or IntegrationMicrosoft partner providing Microsoft Office 365 services, Microsoft SharePoint solutions, and hosted Microsoft Exchange Online. Stratix Systems has earned Microsoft's partner-level competencies through rigorous exams and successful client implementations.
• DattocoreTechnology or IntegrationDatto is an award-winning vendor of backup, disaster recovery (BDR), and intelligent business continuity (IBC) solutions. Stratix Systems achieved Elite partner status - the highest certification level - and was awarded the Golden Datto Award for having the largest Datto fleet in the United States.
• DellcoreTechnology or IntegrationDell is a technology partner providing hardware solutions that complement Stratix Systems' managed IT and technology services offerings.
• WatchGuardcoreTechnology or IntegrationWatchGuard provides network security solutions that are integrated into Stratix Systems' cybersecurity and managed IT service offerings.
• ConnectWisecoreTechnology or IntegrationConnectWise is a technology partner that provides professional services automation tools used by Stratix Systems to manage their managed services operations.
• DocuWarecoreTechnology or IntegrationDocuWare is a document management platform offered through Stratix Systems for scan-store-retrieve solutions and workflow automation services.

Scale indicators5 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• DEX Imaging: Large independent copier/MFP dealer that has expanded into managed IT and managed print services across multiple U.S. regions, competing head-to-head with Stratix for the same office technology buyer.
• Dataprise: Mid-Atlantic and national managed IT services and cybersecurity provider serving SMB and mid-market clients, with overlapping regional footprint in the Mid-Atlantic and similar managed services GTM.
• Marco Technologies: Regional managed IT services, copier/MFP, and document management provider serving the Upper Midwest, with a similar mix of managed services recurring revenue, equipment leasing, and cloud services for SMBs.
• FlexPrint: National managed print services provider focused on copier/MFP fleets and print optimization, with growing managed IT capabilities — a comparable managed-services-led print and document business.
• Gordon Flesch Company: Family-owned Midwestern office technology company offering managed IT, document management, and managed print services to SMB and enterprise customers — directly comparable business model, customer segment, and integrated offerings.

Emerging players

• Ntiva: Mid-sized U.S. managed IT, cybersecurity, and cloud services provider competing for the same SMB and mid-market customer base, though without a comparable print/equipment line.

Broad incumbents

• CDW Corporation: National IT solutions and services distributor serving SMB and enterprise, competing for managed services, hardware, and cloud productivity deals, with a much larger scale and broader portfolio.
• Ricoh USA: Ricoh's direct U.S. subsidiary and primary vendor to Stratix, also selling managed print and document services directly to enterprise customers — represents both a key partner and a competitive threat.
• Koncept Design Build (Konica Minolta Business Solutions): Konica Minolta's U.S. business solutions arm providing MFPs, managed print, and document management services to SMB and enterprise, directly overlapping with Stratix's printing systems business.
• Connection (Connection Inc.): Large national IT solutions and managed services provider serving SMB through enterprise; competes in the same managed IT and Microsoft cloud services categories as Stratix, with broader geographic reach.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/stratixsystemsinc
• LinkedInlinkedin.com/company/stratix_systems

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Stratix Systems