Riopel Consultant

What Riopel Consultant does

Riopel Consultant Inc. is a privately held Quebec-based managed IT services provider founded in 1998 and headquartered in Saint-Jérôme, serving small and medium businesses and select enterprise clients across the Laurentians, the North Shore of Montreal, and broader Quebec. The company operates from four physical offices (Saint-Jérôme, Mont-Tremblant, Mont-Laurier, Montréal) with additional phone-coverage service areas in Gatineau, Québec City, and Sainte-Agathe-des-Monts, employing roughly 30 team members across technical, sales, and administrative functions under founder-owner Simon-Pierre. Its service portfolio is organized around the Microsoft ecosystem: 24/7 managed IT support, Microsoft Exchange and Office 365 migration/support, managed antivirus (Bitdefender-backed with machine learning and behavioral analysis developed since 2008), proprietary Office Protect security monitoring for Microsoft 365 tenants, Quebec-based Office 365 backup via MS Cloud 3.0, network infrastructure and monitoring, structured cabling, VoIP telephony (FreePBX with AI-generated voice messaging), and WordPress web development and hosting.

The company monetizes through a mix of recurring managed service subscriptions (per-workstation and per-server antivirus, backup, monitoring), project-based professional services (migrations, cabling, network builds), hardware and software resale (Lenovo, Fortinet, WatchGuard, Ubiquiti, Datto, Veeam, Tripp Lite, Proofpoint, Bitdefender), and lower-priced web services (WordPress sites from C$550, hosting at C$150/year). Its go-to-market is primarily direct field service with inside sales and remote support, supported by Trustindex-verified Google reviews and light digital marketing (website, Facebook, LinkedIn, Instagram). Competitive positioning rests on Microsoft certifications, a proprietary Office Protect layer, Quebec-based data residency, and a regional physical presence that allows face-to-face service delivery for SMB clients who lack internal IT depth.

Name

Riopel Consultant

Legal name

Riopel Consultant Inc.

Website

https://riopel-consultant.com

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

1–10 employees

Short description

Riopel Consultant is a Quebec-based managed IT services provider founded in 1998, delivering Microsoft 365, security, backup, network, cabling, VoIP, and web/hosting services to SMBs and select enterprises across the Laurentians and North Shore of Montreal from four offices.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Software/Application Support (SaaS, Enterprise Apps) (BPAAACAC)

akta.pro secondary industry

Cybersecurity Operations Outsourcing (SOC / SecOps) (BPAEAMAG)

Keywords

• Managed IT services
• Network infrastructure
• IT consulting services
• Cybersecurity services
• Cloud backup solutions

Headquarters

HQ city

Saint-jérôme

HQ country

Canada

HQ region

North America

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Managed IT Services: Recurring managed services including network monitoring, antivirus management, backup services, security monitoring. Clients pay recurring fees for ongoing support and monitoring.
2. Professional Services and Project Work: Time-and-materials or project-based services including Office 365 migration, network infrastructure setup, structured cabling, VoIP installation, and web development.
3. Hardware and Software Sales: Sale of IT equipment including computers, servers, routers, wireless equipment, batteries, and related peripherals. Equipment comes with 1-year warranty.
4. Web Hosting: Managed WordPress hosting and cloud hosting services billed annually at $150/year with daily backups and security management.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Riopel Consultant provides managed IT services and IT consulting for SMBs and enterprises in the Laurentians and Greater Montreal region, including managed antivirus, Office 365 migration and support, Microsoft Exchange support, network infrastructure and monitoring, structured cabling, cybersecurity monitoring (Office Protect), VoIP telephony, and web development and hosting. The company also sells IT hardware (computers, routers, networking equipment) with installation and 24/7 repair services.

Product overview

Riopel Consultant is an IT consulting firm offering a comprehensive portfolio of managed IT services and solutions for businesses on the North Shore of Montreal. The core offering consists of professional IT support services including technical troubleshooting, system administration, and helpdesk support. This is complemented by specialized add-on services including Managed Antivirus (powered by Bitdefender with machine learning), Secured Email (Proofpoint), Office 365 Migration and associated Office Protect security monitoring and Office 365 Backup services, Microsoft Exchange Support, Network Monitoring, Network Infrastructure management, VoIP Telephony (FreePBX), and Web Development with WordPress and custom solutions. The company also provides IT product sales including computers, networking equipment, and computer repair services. The services are delivered through a team of IT technicians, programmer analysts, and support staff across multiple office locations.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed Antivirus Managed antivirus service providing complete protection for workstations and servers (physical or virtual) with machine learning, behavioral and signature-based analysis, protecting against malware, phishing, ransomware, exploits, and Zero-day attacks. Subscription-based at $5/workstation/month and $15/server/month.
• Structured Cabling Structured cabling installation services for network cables and fiber optic cabling, including installation, rearrangement, and repair for commercial and industrial clients in the Laurentians region.
• Secured Email (Proofpoint) Email security service adding a layer of protection to Microsoft 365 and Exchange hosting to defend against spam, phishing, and malware with threat prevention, advanced spam filtering, compliance features, and detailed reporting.
• Network Infrastructure Network infrastructure management service covering planning, design, equipment monitoring, and performance reporting with flexible, fully managed network solutions using Fortinet, WatchGuard, Ubiquiti, and Ruckus equipment.
• Office 365 Migration Migration service for transitioning to Office 365 using a 4-step methodology (exploration and game plan, understanding and development, integration and migration, process validation), including email migration, user profile preservation, email box transfer, company folder/file migration, and application deployment.
• Office Protect Proprietary in-house security monitoring and threat detection service for Microsoft 365 with 24/7 automated monitoring, alert management, threat investigation, false positive elimination, and guided response and remediation for account hijacking, data exfiltration, business email compromise, phishing, insider threats, ransomware, and state-sponsored attacks.
• Office 365 Backup External cloud backup service for Microsoft 365 data stored on Quebec-based MS Cloud 3.0, including backup solutions for Microsoft Teams and SharePoint, ensuring data sovereignty on Canadian soil.
• Microsoft Exchange Support 24/7 support service for Microsoft Exchange Server (hosted or on-site) including installation, migration, planning, assistance, and maintenance, backed by 10+ years of team experience with Microsoft Exchange products.
• Network Monitoring Network monitoring service checking performance and availability of servers, monitoring bandwidth, network consumption, and various IT infrastructure parameters with proactive issue resolution to prevent problems before they occur.
• VoIP Telephony IP telephony service offering installation, configuration, and technical support for FreePBX and other phone systems, with centralized call management, remote work flexibility, AI-generated voice messages, and cost reduction compared to traditional telephony.
• Web Development, WordPress and Custom Solutions Web development services including WordPress website creation (business card from $550, one-page from $1,100, multi-page from $1,650, e-commerce from $1,800), managed WordPress hosting at $150/year, website migration under $550, and custom web products and API integrations.
• Computer Products and Repair IT product sales including computers (Lenovo), routers, wireless equipment, backup solutions (Datto, Veeam), cell phone boosters (weBoost), and power protection (Tripp Lite), along with 24/7 computer repair services on-site or in workshop with one-year warranty on parts and labor.
• Virtual Private Server (VPS) Scalable private dedicated server offering with flexible and affordable plans for server resource needs with infrastructure maintenance included.

Quantifiable outcome

• Resolve issues BEFORE they degrade with remote monitoring
• +2 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration21 records

AI capability4 records

Feature3 records

Partnerships

Five partnerships are on record, tiered notable and core.

• DevActifnotableStrategic or Co-development PartnerSoftware partnership for custom software development. DevActif has collaborated multiple times with Riopel Consultant as a software partner in custom software development. Riopel Consultant's team possesses extensive expertise in IT and they combine their strengths for mutual benefit.
• TechnoPlanetnotableGTM or Marketing PartnerInternational marketing and channel communications company that created the '50 Best Managed IT Companies' recognition program. Riopel Consultant was recognized through this program.
• MicrosoftcoreTechnology or IntegrationCertified Microsoft partners providing Microsoft 365, Office 365, Exchange Server, and related Microsoft solutions. Team has 10+ years of experience with Microsoft products.
• BitdefendercoreTechnology or IntegrationAntivirus and security solutions. Riopel Consultant provides managed antivirus services powered by Bitdefender technology.
• ProofpointcoreTechnology or IntegrationEmail security provider. Riopel Consultant offers Proofpoint secured email as part of their cybersecurity services.

Scale indicators4 records

Recent moves2 records

Expansion highlights5 records

Direct peers

• Novipro: Quebec-based IT services and managed services provider serving SMB and enterprise clients across the province. Closely comparable in customer segment, French-Canadian market focus, and breadth of managed IT services.
• Pivotal Integrated Solutions: Eastern Canadian managed IT services provider with comparable SMB focus, Microsoft expertise, and managed security offerings. Closest analogue in size and customer segment to Riopel in the Ontario/Quebec corridor.

Broad incumbents

• CDW Canada: Canadian arm of global IT solutions distributor and services provider. Sells hardware, software, and managed services to SMB and enterprise — directly overlapping with Riopel's hardware resale and managed services motion.
• Compugen: Canadian IT solutions and services company with strong managed services and Microsoft partnership. Competes for similar mid-market and SMB managed IT contracts across Canada.
• Softchoice: Major Canadian-headquartered IT solutions provider offering managed services, cloud, and Microsoft-centered solutions. Overlaps with Riopel's Office 365 and Microsoft partner positioning but operates at national/enterprise scale.
• Long View Systems: One of the largest Canadian IT solutions and managed services providers with national footprint. Comparable end-to-end managed IT and cloud services, but at materially larger scale and broader geographic reach than Riopel.

Regional players

• Convergence Technologies: Manitoba-based Canadian IT managed services and solutions provider. Comparable size and customer segment with overlapping Microsoft, networking, and managed security capabilities.
• Microserve: Western Canadian IT services and managed services firm serving SMB and mid-market. Comparable service breadth including managed IT, cloud, backup, and Microsoft-centric offerings, though primarily operating in BC/Alberta rather than Quebec.
• WBM Technologies: Western Canadian managed IT services and solutions provider. Comparable MSP-plus-hardware-resale business model focused on regional SMB customers, with similar dependence on Microsoft, security, and backup vendor partnerships.

Emerging players

• ThinkOn: Canadian cloud and managed services provider with focus on data sovereignty and Canadian-hosted infrastructure. Adjacent to Riopel's MS Cloud 3.0 Quebec-based backup value proposition and competes for similar Canadian data residency-conscious customers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/riopelconsultant
• LinkedInlinkedin.com/company/riopel-consultant-inc-
• Instagraminstagram.com/riopelconsultant
• Xx.com/_riopel_

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Riopel Consultant