What Ruby Has Fulfillment does

Ruby Has Fulfillment is a US-based third-party logistics (3PL) provider founded in 2011 and headquartered in Long Island City, New York, that delivers enterprise-level end-to-end supply chain services to omni-channel brands across size and customization profiles. The company employs 101-250 people and operates a multi-warehouse distribution footprint covering the US market, with services spanning B2B fulfillment, cross-border fulfillment, ecommerce fulfillment, marketplace fulfillment, bonded warehousing, dangerous goods handling, customizations, and reverse logistics. Its go-to-market motion is enterprise field sales targeting D2C ecommerce brands from startup through enterprise, with quote-based transactional pricing scaled to order volume tiers ranging from 1-499 to 50,001+ orders per month, supported by content marketing, case studies, and marketplace integrations (Shopify, BigCommerce, eBay, Amazon FBA).\n\nRuby Has's proprietary technology footprint is partially evidenced through a referral/affiliate relationship with the ShipMonk 3PL platform, where detailed platform features (OMS, WMS, IMS with predictive analytics, Virtual Carrier Network multi-carrier rate shopping, SOC 2 Type II certified infrastructure with 99.98% uptime) appear in source material sourced from shipmonk.com via rubyhas.com inbound traffic. Whether these capabilities are built natively by Ruby Has, licensed, or white-labeled is not specified in the available input. Compliance posture referenced in source material includes SOC 2 Type II, GMP, and FDA registrations relevant to health, beauty, and nutrition product handling.\n\nRuby Has's strategic profile includes a single disclosed acquisition (Boss Logistics, May 2021, undisclosed terms) and a leadership team spanning technology, human resources, and marketing at the senior director and SVP level. The company is privately held with no documented funding rounds, suggesting bootstrapped or modestly capitalized growth relative to venture-backed peers. Customer concentration, revenue mix, and unit economics are not disclosed in the source material, constraining deeper quantitative analysis.

Name

Ruby Has Fulfillment

Legal name

ShipMonk

Website

https://rubyhas.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

101–250 employees

Short description

Ruby Has Fulfillment is a US-based 3PL provider founded in 2011, headquartered in Long Island City, NY, that delivers end-to-end supply chain and fulfillment services to omni-channel D2C ecommerce brands across startup to enterprise scale.

Ownership category

akta.pro rank

Product category

Third-Party Logistics (3PL) Fulfillment Services

NAICS

Couriers and Express Delivery Services (492110), Warehousing and Storage (493)

SIC

Trucking & Courier Services (No Air) (4210)

akta.pro primary industry

E-commerce Fulfillment & Omnichannel Logistics (Pick/Pack/Returns) (TLAIAAAD)

akta.pro secondary industries

Omnichannel Retail Fulfillment (BOPIS/Ship-from-Store Support) (TLAIADAB), E-commerce & Fulfillment Warehousing (Dedicated/Shared) (TLAIACAJ), Returns Processing & Refund-Oriented Returns (Inspection/Restock) (TLAIADAE), Cross-Border E-commerce Fulfillment (DDP/DDU, International Parcel Inject) (TLAIADAG)

Keywords

• Third-party logistics
• Ecommerce fulfillment
• Warehouse management
• D2C fulfillment
• Order fulfillment services

Headquarters

HQ city

Long Island City

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Operations, Supply Chain, Personnel, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. 3PL Fulfillment Services: Third-party logistics fulfillment services including B2B fulfillment, cross-border fulfillment, ecommerce fulfillment, marketplace fulfillment, bonded warehouses, customizations, dangerous goods handling, and reverse logistics

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Ruby Has Fulfillment is a third-party logistics (3PL) provider offering enterprise-grade end-to-end supply chain solutions for omni-channel and direct-to-consumer ecommerce brands. The company delivers ecommerce fulfillment, B2B fulfillment, cross-border fulfillment, marketplace fulfillment, bonded warehousing, customizations, dangerous goods handling, and reverse logistics, supported by an integrated OMS/WMS/IMS technology platform with SOC 2 Type II certification.

Product overview

ShipMonk is a unified 3PL fulfillment platform offering enterprise-grade technology with a platform-plus-modules architecture. The core platform includes integrated OMS (Order Management System), WMS (Warehouse Management System), and IMS (Inventory Management System) modules, complemented by specialized fulfillment solutions for B2B, cross-border, ecommerce, and marketplace channels. Additional value-added services include bonded warehouses, customizations, dangerous goods handling, post purchase, reverse logistics, and optimized shipping via Virtual Carrier Network. The platform differentiates through data & AI-driven optimization with predictive analytics for demand forecasting and multi-carrier rate shopping for logistics optimization.

Differentiator

Problem solved

Functional benefit

Products and services

• Ecommerce Fulfillment Fast D2C shipping with 99.9% accuracy, automated systems managing high SKU counts, complex kitting, and seasonal peaks from single packages. Designed for direct-to-consumer ecommerce brands seeking scalable outsourced fulfillment.
• B2B Fulfillment Efficient bulk order fulfillment for retailers and distribution partners with automated systems managing high SKU counts, complex kitting, and seasonal peaks including multi-pallet shipments.
• Cross-Border Fulfillment Hassle-free global shipping with DDP (Delivered Duty Paid) and Section 321 customs solutions for international order fulfillment. Designed for brands selling internationally.
• Marketplace Fulfillment Simplified solutions for FBA (Fulfillment by Amazon), Prime, and crowdfunding marketplace order fulfillment with compliance management.
• Bonded Warehouses Duty-free storage solution enabling deferred duty payments on imported goods stored in customs-bonded facilities for international sellers.
• Customizations Personalization services including custom packaging, branded inserts, kitting, and assembly to enhance the unboxing experience for ecommerce brands.
• Dangerous Goods Handling Simplified hazardous materials shipping with compliance management for products classified as dangerous goods.
• Reverse Logistics / Returns Streamlined returns processing and reverse logistics management to keep customers coming back, integrating with platforms like Loop Returns.
• Post Purchase Services Branded tracking pages, custom packing, and streamlined customer communications to enhance post-purchase customer experience.
• Shipping & Transportation Virtual Carrier Network (VCN) and 2-day shipping with multi-carrier rate shopping for optimized logistics, including optimized global network for transit time reduction.

Quantifiable outcome

• 99.9% order accuracy rate maintained
• +5 more outcomes

Named customers8 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability3 records

Feature5 records

Partnerships

Five partnerships are on record, tiered core.

• ShopifycoreTechnology or IntegrationPrimary ecommerce platform integration with 4.5/5 app store rating. Enables seamless order sync, inventory management, and fulfillment automation for Shopify merchants.
• BigCommercecoreTechnology or IntegrationEcommerce platform integration supporting BigCommerce merchants with fulfillment services and inventory synchronization.
• eBaycoreTechnology or IntegrationMarketplace integration for eBay sellers enabling automated order fulfillment and inventory management across the platform.
• Loop ReturnscoreTechnology or IntegrationReturns management integration enabling seamless reverse logistics and returns processing for ecommerce brands.
• Amazon FBAcoreTechnology or IntegrationFulfillment service integration for Amazon FBA preparation, labeling, and cross-docking services.

Scale indicators11 records

Recent moves3 records

Expansion highlights4 records

Direct peers

• ShipMonk: Tech-enabled 3PL serving D2C ecommerce brands with integrated OMS/WMS/IMS and SOC 2-certified platform. Operates an almost identical feature set, customer profile, and footprint to Ruby Has, making it the closest direct comparably positioned peer.
• ShipBob: Large-scale D2C ecommerce 3PL with proprietary WMS, nationwide US fulfillment network, and Shopify/App marketplace integrations. Closely mirrors Ruby Has's SMB-to-enterprise customer motion with broader capital backing.
• ShipHero: Ecommerce 3PL plus WMS software hybrid serving SMB and mid-market D2C brands across the US. Directly comparable technology-plus-fulfillment offering to Ruby Has.
• Red Stag Fulfillment: US-based ecommerce 3PL focused on heavy, bulky, and high-value goods with strict accuracy SLAs. Comparable on the operational excellence (99.99% accuracy) and enterprise D2C target customer dimension.
• Rakuten Super Logistics: US-based ecommerce 3PL with nationwide fulfillment centers, 2-day shipping coverage, and D2C brand focus. Comparable in network geography and target customer profile.
• Saddle Creek Logistics Services: US omnichannel fulfillment and logistics provider serving retail and consumer brands with warehousing, fulfillment, and transportation. Comparable across customer base, services, and omnichannel positioning.

Broad incumbents

• Amazon FBA (Fulfillment by Amazon): Amazon's marketplace-native fulfillment service and the largest US 3PL by volume. Sets the benchmark for price, speed, and Prime eligibility that standalone 3PLs like Ruby Has must compete against for marketplace seller volume.
• Radial: Large omnichannel commerce 3PL (owned by bpost) serving enterprise retailers and brands with fulfillment, payments, and post-purchase services. Comparable on the omnichannel and enterprise scale dimensions, with a much larger footprint.
• Deliverr (Shopify): D2C fulfillment network now part of the Shopify ecosystem, offering marketplace and D2C fulfillment. Directly comparable in ecommerce fulfillment capability, with the added competitive threat of a platform-owned distribution channel.

Emerging players

• Capacity: Tech-enabled 3PL and shipping API platform serving ecommerce brands and 3PLs themselves with multi-carrier rate shopping, fulfillment, and white-label services. Comparable on the Virtual Carrier Network and multi-carrier optimization capabilities.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/rubyhasservices
• Facebookfacebook.com/rubyhasfulfillmentservices
• LinkedInlinkedin.com/company/ruby-has-fulfillment

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ruby Has Fulfillment