Clarity Hearing
Clarity Hearing is a privately held audiology practice operating five clinics across the Houston metro (The Woodlands, Conroe, North Cypress, Tomball, Wharton), serving adults with hearing loss, tinnitus, and balance disorders with diagnostic services, custom-fitted hearing aids from nine manufacturers, LACE AI Pro auditory training, and tele-audiology consultations, billed through major insurance carriers under an unbundled pricing model.
- Company typePrivate
- Founded2012
- HeadquartersConroe, United States
- Headcount1–10
- GTM typeB2C
- OfferingServices
What Clarity Hearing does
Clarity Hearing is a privately held audiology practice founded in 2012 in Shenandoah, Texas, now operating five clinic locations across the Houston metropolitan area (The Woodlands, Conroe, North Cypress/Houston, Tomball, and Wharton). The firm is led by founder-CEO Dr. Scott Marquardt, Au.D., supported by a team of approximately twelve audiologists with credentials spanning the American Speech-Language-Hearing Association, the American Academy of Audiology, the Texas Academy of Audiology, and the American Institute of Balance. It serves primarily adults with age-related or noise-induced hearing loss, tinnitus, balance/vestibular disorders, and central auditory processing difficulties, offering comprehensive hearing assessments, hearing-aid fittings, earwax removal, cochlear implant evaluations and mapping, and CAPD testing.
The practice's technical stack rests on audiological diagnostic equipment, real-ear measurement (REM) verification for hearing-aid calibration, and the LACE AI Pro auditory training platform — an AI-driven program for improving speech-in-noise comprehension that the practice has integrated into its care protocol. Hearing aids are sourced from nine manufacturers (Oticon, Phonak, Resound, Signia, Starkey, Widex, Rexton, Sivantos, Unitron) and offered in four technology tiers ranging from $450 per ear (entry-level) to $1,925 per ear (high-tier), with binaural pricing up to $3,850. Several manufacturer lines incorporate embedded AI, including Starkey Livio AI/Edge AI (fall detection, cognitive tracking, Edge Mode) and Widex Fluid Sound Analyzer (machine-learning sound optimization).
The business model is a hybrid of hardware resale and fee-for-service professional care. The practice is in-network with six major payers (BCBS, Humana, Aetna, TriCare, Cigna, Medicare) and bills insurance for covered services and devices, while a distinctive unbundled pricing model — 'pay only for what you need' — separates device costs from professional fitting and follow-up fees. Distribution is omnichannel: in-clinic appointments, tele-audiology consultations (with a complimentary 15-minute initial session), and online callback request forms. Marketing relies on local SEO, patient testimonials, and physician referrals rather than paid acquisition. Revenue is not publicly disclosed.
Clarity Hearing firmographics
Firmographics- Name
- Clarity Hearing
- Legal name
- Clarity Hearing
- Website
- https://hearingwithclarity.com
- Company type
- Private
- Founded year
- 2012
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Clarity Hearing is a privately held audiology practice operating five clinics across the Houston metro (The Woodlands, Conroe, North Cypress, Tomball, Wharton), serving adults with hearing loss, tinnitus, and balance disorders with diagnostic services, custom-fitted hearing aids from nine manufacturers, LACE AI Pro auditory training, and tele-audiology consultations, billed through major insurance carriers under an unbundled pricing model.
- Ownership category
- akta.pro rank
Clarity Hearing industry classification
Industry- Product category
- Audiology and Hearing Healthcare Services
- NAICS
- Offices of Physical, Occupational and Speech Therapists, and Audiologists (621340)
- SIC
- Services-Specialty Outpatient Facilities, Nec (8093)
- akta.pro primary industry
- Audiology & Hearing Services (ENT-Affiliated) (HLAKAMAI)
- akta.pro secondary industries
- Audiology & Hearing Diagnostic Centers (HLAFAKAH), Hearing Enhancement / Assistive Listening Audio Devices (CRACANAL)
Keywords
Where Clarity Hearing is headquartered
LocationHeadquarters
- HQ city
- Conroe
- HQ country
- United States
- HQ region
- North America
Offices5 records
Markets served
Clarity Hearing business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Hearing Aid Sales: Sale of hearing aid devices at various technology levels (Entry-Level, Essential, Mid, High). Devices are priced per ear with separate charges for fitting and professional services. Hearing aid manufacturers include Oticon, Phonak, Resound, Signia, Starkey, Widex, Rexton, Sivantos, and Unitron.
- Audiology Services: Professional audiology services including comprehensive hearing assessments, earwax removal, tinnitus treatment, balance evaluations, cochlear implant evaluations and mapping, central auditory processing disorder (CAPD) testing, hearing aid repairs, and tele-audiology consultations.
- Insurance Billing: Partnerships with major insurance providers (BCBS, Humana, Aetna, TriCare, Cigna, Medicare) to maximize patient benefits and provide coverage for hearing care services and devices.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | High Technology hearing aids - single ear |
| Unit Pricing | Pay-as-you-go | Mid Technology hearing aids - single ear |
| Unit Pricing | Pay-as-you-go | Essential Technology hearing aids - single ear |
| Unit Pricing | Pay-as-you-go | Entry-Level Technology hearing aids - single ear |
| Unit Pricing | Pay-as-you-go | High Technology hearing aids - pair |
| Unit Pricing | Pay-as-you-go | Mid Technology hearing aids - pair |
| Unit Pricing | Pay-as-you-go | Essential Technology hearing aids - pair |
| Unit Pricing | Pay-as-you-go | Entry-Level Technology hearing aids - pair |
| Freemium | Pay-as-you-go | Teleaudiology initial consultation |
| Other | Pay-as-you-go | Professional fitting and procedures |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
Clarity Hearing product offering
Product offeringCore offering
Clarity Hearing is an audiology practice that sells custom-fitted hearing aids across four technology tiers and delivers professional audiology services including comprehensive hearing assessments, earwax removal, tinnitus treatment, balance/vestibular evaluations, central auditory processing disorder (CAPD) testing, cochlear implant evaluations and mapping, hearing aid repairs, and LACE AI Pro auditory training. The practice operates five clinic locations across the Houston metro area and supplements in-person care with teleaudiology consultations.
Product overview
Clarity Hearing is an audiology practice offering a comprehensive suite of hearing healthcare services across five Texas locations (Conroe, North Cypress, Tomball, The Woodlands, and Wharton). Their portfolio combines clinical services (hearing assessments, balance testing, tinnitus management, CAPD testing, earwax removal, cochlear implant evaluations) with technology products including custom-fitted hearing aids from major manufacturers (Signia, Widex, Starkey, Rexton, Oticon, Phonak, Resound, Sivantos) available in four technology tiers, plus the proprietary LACE AI Pro auditory training program. The practice emphasizes an unbundled pricing model allowing patients to pay only for services they need, with insurance specialists maximizing coverage from major providers. Remote care is supported through teleaudiology consultations.
Differentiator
Problem solved
Functional benefit
Products and services
- Comprehensive Hearing Assessments Thorough hearing evaluations to determine hearing health status and create personalized care plans for patients across the Houston metro area.
- Hearing Aid Technology (Unilateral/Binaural) Custom-fit hearing aids available in four technology tiers: High ($1,925 unilateral / $3,850 binaural), Mid ($1,625 / $3,250), Essential ($1,275 / $2,550), and Entry-Level ($450-$675 / $900-$1,350). Devices from manufacturers including Oticon, Phonak, Resound, Signia, Starkey, Widex, Rexton, Sivantos, and Unitron. Features include rechargeable batteries, noise reduction, remote programming, and smartphone/audio streaming.
- Balance / Vestibular Services Expert evaluations for dizziness, vertigo, and balance-related issues connected to the vestibular system in the inner ear, delivered by audiologists including those with American Institute of Balance Certification.
- Earwax Removal Safe, professional earwax removal using gentle irrigation or curette techniques to restore ear health and sound clarity.
- Tinnitus Management Treatment for tinnitus and ringing in the ears, including sound therapy options integrated with hearing aid technology, delivered by audiologists with American Tinnitus Association involvement.
- Central Auditory Processing Disorder (CAPD) Testing Specialized testing and personalized treatment plans to help the brain process and make sense of sound for patients with auditory processing challenges.
- Cochlear Implant Evaluations & Mapping Advanced cochlear implant evaluations and post-surgery support for patients with severe to profound hearing loss.
- Hearing Aid Repairs Fast, reliable repairs for all hearing aid makes and models with loaner devices available during service periods.
- LACE AI Pro Auditory Training AI-enhanced auditory training program that improves listening skills and speech comprehension in challenging environments through adaptive exercises and progress tracking. Clinically validated with 10+ trials and shown to reduce hearing aid return rates by up to 90%.
- Teleaudiology Virtual audiology consultations using teleconferencing technology for remote support, hearing aid adjustments, and follow-up care from any location. First 15-minute consultation is complimentary.
- Insurance Benefit Maximization Insurance specialists who maximize coverage from providers including BCBS, Humana, Aetna, TriCare, Cigna, and Medicare, helping patients understand and use their hearing care benefits.
- Signia Hearing Aids Signia hearing aids featuring OVP (Own Voice Processing) platform, acoustic motion sensors, enhanced speech understanding, and rechargeability. Includes Active Pro, Styletto X, Silk X, Pure, and Motion X models.
- Widex Hearing Aids Widex hearing aids featuring DEX Technology for iPhone/Android connectivity, AI-powered Fluid Sound Analyzer for machine-learning-based sound personalization, Moment technology for natural sound processing, and Zen Therapy for tinnitus relief.
- Starkey Hearing Aids Starkey Livio AI and Livio Edge AI hearing aids incorporating AI for wellness support including fall detection, cognitive health tracking, physical activity monitoring, language translation, and Edge Mode for AI-based acoustic environment analysis.
- Rexton Hearing Aids Rexton hearing aids featuring TruCore technology with Voice Ranger speech enhancement and Music Enhancer, MotionCore with integrated motion sensors, and MyCore with direct audio streaming and Intelligent Feedback Preventer.
- Sivantos Hearing Aids Sivantos (Signia) hearing aids featuring Binax technology with e2e wireless for binaural hearing simulation, eight-microphone network, TeleCare remote support, and OVP platform. Includes Intuis 3, Insio Nx, and CROS lines.
Quantifiable outcome
- 84.8% of patients have benefited from comprehensive hearing evaluations
- +4 more outcomes
Companies that use Clarity Hearing
Customer profileNamed customers5 records
Segments2 records
Ideal customer profiles1 record
Clarity Hearing technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability5 records
Feature2 records
Clarity Hearing partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered core.
- Blue Cross Blue Shield (BCBS)coreMajor insurance provider partnership for covered hearing care services and hearing aids. Insurance specialists at Clarity Hearing help patients understand and maximize their BCBS benefits.
- HumanacoreInsurance partnership providing coverage for hearing assessments, hearing aids, and audiology services for Humana members.
- AetnacoreInsurance partnership for covered hearing care services for Aetna members.
- TriCarecoreMilitary health insurance partnership providing hearing care coverage for TriCare beneficiaries.
- CignacoreInsurance partnership for covered hearing care services for Cigna members.
- MedicarecoreFederal health insurance partnership for eligible beneficiaries receiving covered hearing care services.
- OticoncoreHearing aid manufacturer partner. Clarity Hearing provides troubleshooting, maintenance, and repair for Oticon hearing aids. Oticon devices include connectivity features for phone streaming and noise reduction.
- PhonakcoreHearing aid manufacturer partner. Clarity Hearing provides support services for Phonak hearing devices.
- ResoundcoreHearing aid manufacturer partner. Clarity Hearing provides troubleshooting, maintenance, and repair for Resound hearing aids.
- SigniacoreFormerly Siemens hearing instruments, Signia provides advanced hearing technology. Clarity Hearing provides troubleshooting, maintenance, and repair for Signia hearing aids including Active Pro, Styletto X, Silk X, Pure, and Motion X lines.
- StarkeycoreHearing aid manufacturer known for AI-powered devices. Clarity Hearing provides troubleshooting, maintenance, and repair for Starkey hearing aids including Livio AI and Livio Edge AI with wellness tracking features.
- WidexcoreDanish hearing aid manufacturer. Clarity Hearing provides troubleshooting, maintenance, and repair for Widex hearing aids known for music streaming quality and Moment technology.
Scale indicators8 records
Recent moves8 records
Expansion highlights6 records
Clarity Hearing competitors and assessment
Company assessmentDirect peers
- HearUSA: Multi-state audiology clinic network (now part of WS Audiology) offering hearing evaluations, hearing aids, and tele-audiology. Directly comparable regional/multi-site audiology operator with similar service mix and manufacturer relationships.
- TruHearing: Insurance-adjacent hearing care provider offering discounted hearing aids through health-plan partnerships. Highly comparable to Clarity's insurance-benefit-maximization approach, though national in scope rather than clinic-based.
- Miracle-Ear: National audiology retail franchise offering custom-fitted hearing aids and audiology services across hundreds of U.S. locations. Directly comparable as a multi-site audiology clinic selling devices from major manufacturers with similar patient demographics.
- Beltone: Long-standing hearing care franchise combining audiology services with proprietary and partner-branded hearing aids. Overlaps directly with Clarity on in-clinic fittings, manufacturer-brand devices, and adult patient marketing.
- Connect Hearing: National audiology chain providing hearing tests, hearing aids, and tinnitus services across the U.S. Direct competitor in the multi-site audiology retail model with analogous insurance and unbundled offerings.
- Audibel: U.S. audiology retail network within Starkey that fits and dispenses hearing aids with associated audiology services. Directly competes for the same adult patient segment with overlapping hearing aid brand lineup.
Emerging players
- Lexie Hearing: DTC/online hearing aid brand with subscription-style support and remote audiology. Partially overlaps Clarity on the tele-audiology and affordable-device side, though lacking physical clinic presence.
Broad incumbents
- Costco Hearing Aid Centers: In-store audiology services at scale through the warehouse club, offering competitively priced hearing aids with on-site audiologists. Broad incumbent competitor that overlaps on product lines and patient demographics.
- Amplifon Americas (Miracle-Ear parent): Global hearing care conglomerate owning Miracle-Ear and other networks. Comparable as a broad incumbent audiology platform with significantly larger scale, manufacturer leverage, and capital base than Clarity.
Others
- Starkey Hearing Technologies: Hearing aid manufacturer whose devices Clarity Hearing dispenses. Adjacent ecosystem participant as both supplier and, through Audibel, a competing retail arm; relevant as a peer in the broader hearing-care value chain.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Clarity Hearing financial estimates
Financial estimateRevenue estimate
Valuation estimate
Clarity Hearing leadership team
Management profileNumber of profiles
Profiles9 records
Clarity Hearing funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Clarity Hearing M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Clarity Hearing
What does Clarity Hearing do?
Clarity Hearing is an audiology practice that sells custom-fitted hearing aids across four technology tiers and delivers professional audiology services including comprehensive hearing assessments, earwax removal, tinnitus treatment, balance/vestibular evaluations, central auditory processing disorder (CAPD) testing, cochlear implant evaluations and mapping, hearing aid repairs, and LACE AI Pro auditory training. The practice operates five clinic locations across the Houston metro area and supplements in-person care with teleaudiology consultations.
Is Clarity Hearing a public or private company?
Clarity Hearing is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Clarity Hearing founded?
Clarity Hearing was founded in 2012. It employs 1 to 10 people.
Where is Clarity Hearing based?
Clarity Hearing is headquartered in Conroe, United States, in the North America region.
How does Clarity Hearing make money?
Three revenue lines are on record. Hearing Aid Sales are the primary driver. The others are audiology Services and insurance Billing.
Who are Clarity Hearing's main competitors?
Direct peers on record are HearUSA, TruHearing, Miracle-Ear, Beltone, Connect Hearing and Audibel. Lexie Hearing is listed as an emerging player. Broad incumbents are Costco Hearing Aid Centers and Amplifon Americas (Miracle-Ear parent). Starkey Hearing Technologies is listed as an others.
Does Clarity Hearing have an API?
No public API is recorded for Clarity Hearing.
What industry is Clarity Hearing in?
Clarity Hearing's product category is Audiology and Hearing Healthcare Services. Its primary akta.pro industry code is HLAKAMAI, Audiology & Hearing Services (ENT-Affiliated), with a secondary code of HLAFAKAH, Audiology & Hearing Diagnostic Centers. Its NAICS code is 621340 and its SIC code is 8093.