Bkonect
Bkonect is a Miami-based AI-first revenue operations firm that pairs autonomous, Salesforce-anchored AI agents with a full certified delivery team on a month-to-month retainer, serving SaaS, e-commerce, and professional-services mid-market and enterprise clients.
- Company typePrivate
- Founded2017
- HeadquartersMiami, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Bkonect does
Bkonect is an AI-first revenue operations firm founded in 2017 in Miami, Florida, by operators who experienced firsthand the operational pain of bloated Salesforce implementations and partners who disengaged after the SOW closed. The company pairs autonomous AI agents — including dedicated Sales and Ops agents that run prospecting, enrichment, follow-up drafting, data hygiene, contract and invoice generation, support case drafting, and daily executive briefings — with a continuously delivered team of certified Salesforce specialists (Admin, Full Stack Developer, Architect, Business Analyst, Project Manager, and AI/Automation Engineer). The agents are anchored in Salesforce CRM and extend across HubSpot, Shopify, Stripe, QuickBooks, Slack, Gmail, WhatsApp, and Telegram through documented integrations, with Anthropic models underlying the generative layer.
Bkonect serves mid-market and enterprise revenue and operations teams primarily in SaaS, e-commerce, professional services, financial services, manufacturing, healthcare, and nonprofit/event organizations. Documented customers include Cheq, Stagen Leadership Academy, and Applied ABC, and the company claims more than 100 organizations served with 95% client retention; a free Salesforce Health Check on AppExchange (rated 5.0 stars) functions as the top-of-funnel acquisition asset. Customer evidence covers high-impact outcomes such as rescuing a failed $150K implementation (adoption 15% to 95%), underwriting cycles reduced from days to hours, 11%+ reply rates on AI-personalized outreach, and 120 backlog hours cleared in eight weeks.
Commercially, Bkonect operates exclusively on month-to-month retainers within a one-year agreement (30-day notice), with three published tiers — Maintain at $6,000+/month, Grow at $10,000-14,000/month, and Accelerate at $15,000-20,000/month — each bundling the full six-role team plus AI agents with no add-ons or hidden fees. Distribution combines founder-led direct sales (a 30-minute "Book a Call" with CTO Gil Zilberstein), an AI-generated 90-day plan gating mechanism, the AppExchange listing, a $500-per-referral program with no cap, and content-led organic SEO. Operations span a North Miami headquarters and a Montreal, Quebec office supporting English/French markets. The company is founder-led (CEO Mendy Kurant, CTO Gil Zilberstein), privately held, has not disclosed external funding, and self-attests to SOC 2 and GDPR practices with formal certification on its roadmap.
Bkonect firmographics
Firmographics- Name
- Bkonect
- Legal name
- Bkonect
- Website
- https://bkonect.com
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Bkonect is a Miami-based AI-first revenue operations firm that pairs autonomous, Salesforce-anchored AI agents with a full certified delivery team on a month-to-month retainer, serving SaaS, e-commerce, and professional-services mid-market and enterprise clients.
- Ownership category
- akta.pro rank
Bkonect industry classification
Industry- Product category
- Salesforce Consulting & Revenue Operations Services
- NAICS
- Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151), Software Publishers (513210)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Prepackaged Software (7372), Services-Computer Programming Services (7371)
- akta.pro primary industry
- AI/ML Solution Integration & MLOps Enablement (BPAEAAAJ)
- akta.pro secondary industries
- iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG), Enterprise Application License Advisory, Vendor Management & Optimization (BPAEAGAO)
Keywords
Where Bkonect is headquartered
LocationHeadquarters
- HQ city
- Miami
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Bkonect business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- Monthly Retainer (Subscription): Bkonect sells a single monthly retainer that covers a full team (Admin, Full Stack Developer, Architect, BA, PM, AI/Automation Engineer) plus AI agents. Three tiers: Maintain ($6K+/mo), Grow ($10–14K/mo), and Accelerate ($15–20K/mo). Engagements are month-to-month within a 1-year agreement with 30 days notice. No add-ons or hidden fees; third-party license costs (Salesforce, apps) are billed separately by vendors.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Steady support & improvements — 1–2 small/medium projects per quarter, bug fixes & optimizations, full team + AI agents on call |
| Subscription | Monthly | Active growth & multiple initiatives — 3–5 projects per quarter, custom development & automation, full team + AI agents, weekly cadence |
| Subscription | Monthly | Rapid transformation & execution — major initiatives, aggressive timelines, architecture review + parallel workstreams, full team + AI agents at max horsepower |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels6 records
Bkonect product offering
Product offeringCore offering
Bkonect delivers an AI-first revenue operations service that combines autonomous AI agents with a certified Salesforce delivery team (Admin, Full Stack Developer, Solution Architect, Business Analyst, Project Manager, and AI/Automation Engineer) on a single month-to-month retainer. The AI agents automate prospecting, enrichment, follow-ups, contract/invoice generation, data hygiene, call analysis, and daily executive briefings, while the human team plans, ships custom Salesforce development (Apex/LWC/flows), integrations, training, and roadmap work. Services are priced at $6K–$20K per month across three tiers and target revenue and operations teams at mid-market and enterprise SaaS, e-commerce, and professional/financial services companies.
Product overview
Bkonect is an AI-first revenue operations platform combining autonomous AI agents with a full certified delivery team on a month-to-month retainer. The core offering comprises the AI Agents Platform and Dedicated Delivery Team, where AI agents automate work and draft follow-ups while a six-role team (Admin, Full Stack Developer, Architect, Business Analyst, Project Manager, AI/Automation Engineer) plans, ships, and owns outcomes. The AI Agents Platform includes specialized agents (Sales Agent, Ops Agent), an AI Outreach Engine for personalized multi-channel prospecting, a Delivery Partner Scorecard for performance analytics, and AI Daily Briefings delivered via WhatsApp and Telegram. Sub-products include a Custom Ops Portal built per client. The Salesforce Health Check is a complimentary free tool. All services are anchored in Salesforce and extend across HubSpot, Shopify, and integrated third-party tools. Pricing tiers are Maintain ($6K+/mo), Grow ($10-14K/mo), and Accelerate ($15-20K/mo).
Differentiator
Problem solved
Functional benefit
Products and services
- AI Agents Platform AI-first revenue operations platform centered on autonomous AI agents (Sales Agent, Ops Agent, and specialized workflow agents) that automate work, draft follow-ups, and surface decisions. Anchored in Salesforce but extends across the full revenue stack including Shopify, HubSpot, Gmail, Stripe, QuickBooks, Slack, PandaDoc, and Zoom. Delivered together with a certified human team on a month-to-month retainer.
- Dedicated Delivery Team Full bench of certified experts including Salesforce Admins, Full Stack Developers, Architects, Business Analysts, Project Managers, and AI/Automation Engineers. All six roles delivered on a single month-to-month retainer with continuous delivery, weekly cadence, and monthly strategic sessions — the cost of one senior hire but the output of six roles.
- Salesforce Health Check Complimentary diagnostic tool that connects to a Salesforce org read-only and delivers a numerical health score (0–100), top issues across data, automation, and adoption, and a prioritized fix list within minutes. Access auto-expires after the run. Rated 5.0 stars on the Salesforce AppExchange; Bkonect has been Salesforce-certified since 2017.
Quantifiable outcome
- 100+ orgs run with 95% client retention and 24/7 AI agents on watch
- +11 more outcomes
Companies that use Bkonect
Customer profileNamed customers15 records
Segments4 records
Ideal customer profiles4 records
Bkonect technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration18 records
AI capability12 records
Feature6 records
Bkonect partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- SalesforcecoreSalesforce is Bkonect's home platform and primary integration anchor. Bkonect is a certified Salesforce partner since 2017, building all AI agents and automations anchored in Salesforce CRM, with custom development in Apex/LWC/flows. Salesforce security practices (profiles, permission sets, Shield Platform Encryption, Event Monitoring) are foundational to Bkonect's delivery model.
- HubSpotcoreHubSpot is a supported CRM platform alongside Salesforce, allowing Bkonect's AI agents to work inside HubSpot environments as an alternative or complement to Salesforce for clients who use it.
- ShopifycoreShopify is a supported commerce platform. Bkonect integrates AI agents and automation into Shopify stores, connecting commerce data with CRM workflows across the GTM stack.
Scale indicators20 records
Recent moves7 records
Expansion highlights7 records
Bkonect competitors and assessment
Company assessmentBroad incumbents
- Traction on Demand (Salesforce): Salesforce consulting partner acquired by Salesforce in 2021; focuses on Salesforce implementation, managed services, and nonprofit / enterprise customers. Direct overlap in Salesforce services and ongoing-engagement model; now backed by Salesforce directly.
- Slalom Consulting: Large US consulting firm with a dedicated Salesforce practice and growing AI/data services arm. Comparable in that it serves mid-market and enterprise RevOps buyers on Salesforce engagements, but much larger scale and broader portfolio than Bkonect's Salesforce-anchored AI-agent retainer.
- Infosys Simplus: Salesforce Global Strategic partner under Infosys, focused on Salesforce implementation, advisory, and managed services. Same buyer (RevOps leadership), same Salesforce-anchored delivery model, but operating at enterprise scale with traditional SOW/project-based engagement rather than month-to-month retainers.
- Silverline (an Infosys company): Salesforce-focused consultancy and AppExchange partner offering implementation, managed services, and industry-specific solutions. Comparable customer base and platform-adjacent AI offerings, though part of a larger parent post-Infosys acquisition.
- Persistent Systems: Global IT services firm with a large Salesforce and AI/ML practice. Comparable on Salesforce delivery and AI/ML integration enablement, though substantially larger and more diversified than Bkonect.
Emerging players
- 6sense: AI-driven revenue intelligence and intent data platform for B2B sales and marketing teams. Overlaps with Bkonect's AI Outreach Engine use case (prospecting, lead scoring, automated follow-ups) and ICP-matched lead delivery, though delivered as standalone SaaS rather than a managed retainer.
- Clari: AI-powered revenue operations platform (pipeline, forecasting, call capture, deal inspection) targeting the same RevOps buyer Bkonect serves. Comparable in addressing manual CRM work and untrusted forecasts, but competes as SaaS rather than a retainer-plus-agents service.
Direct peers
- Wipfli: US mid-market consulting firm with a Salesforce practice and managed services offerings. Direct peer to Bkonect in targeting mid-market operational and financial services buyers for ongoing Salesforce engagements.
- Plative: Mid-market Salesforce and NetSuite consulting firm offering managed services and ongoing support retainers. Directly comparable in target customer, ongoing-retainer model, and Salesforce-centric delivery.
- Coastal Cloud: Mid-market-focused Salesforce consulting partner with implementation, managed services, and AI/data practice. Closest peer to Bkonect in customer segment (mid-market), delivery model (Salesforce-anchored services), and offering mix (admin/development plus AI-adjacent services).
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Bkonect social profiles
Digital presenceBkonect compliance and trust
Trust signalCompliance2 records
Bkonect financial estimates
Financial estimateRevenue estimate
Valuation estimate
Bkonect leadership team
Management profileNumber of profiles
Profiles2 records
Bkonect funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Bkonect M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Bkonect
What does Bkonect do?
Bkonect delivers an AI-first revenue operations service that combines autonomous AI agents with a certified Salesforce delivery team (Admin, Full Stack Developer, Solution Architect, Business Analyst, Project Manager, and AI/Automation Engineer) on a single month-to-month retainer. The AI agents automate prospecting, enrichment, follow-ups, contract/invoice generation, data hygiene, call analysis, and daily executive briefings, while the human team plans, ships custom Salesforce development (Apex/LWC/flows), integrations, training, and roadmap work. Services are priced at $6K–$20K per month across three tiers and target revenue and operations teams at mid-market and enterprise SaaS, e-commerce, and professional/financial services companies.
Is Bkonect a public or private company?
Bkonect is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Bkonect founded?
Bkonect was founded in 2017. It employs 11 to 50 people.
Where is Bkonect based?
Bkonect is headquartered in Miami, United States, in the North America region.
How does Bkonect make money?
One revenue line is on record: monthly Retainer (Subscription).
Who are Bkonect's main competitors?
Broad incumbents on record are Traction on Demand (Salesforce), Slalom Consulting, Infosys Simplus, Silverline (an Infosys company) and Persistent Systems. Emerging players are 6sense and Clari. Direct peers are Wipfli, Plative and Coastal Cloud.
Does Bkonect have an API?
No public API is recorded for Bkonect.
What industry is Bkonect in?
Bkonect's product category is Salesforce Consulting & Revenue Operations Services. Its primary akta.pro industry code is BPAEAAAJ, AI/ML Solution Integration & MLOps Enablement, with a secondary code of HDAEAHAG, iBPMS (Intelligent BPM Suites) & Process Automation Suites. Its NAICS code is 541511 and its SIC code is 7370.