EMHware
EMHware provides cloud-based case management software for Canadian mental health, addiction, and social services agencies. Its platform centralizes client files, clinical documentation, referrals, and reporting, and integrates with hospital EHRs and provincial referral networks.
- Company typePrivate
- Founded2005
- HeadquartersBelleville, Canada
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What EMHware does
EMHware is a Canadian cloud-based case management software platform purpose-built for mental health, addictions, and social services agencies. The platform provides client file management, clinical documentation, scheduling, reporting, referrals, and a client portal, with add-on modules covering telehealth, advanced analytics (via AWS QuickSight), targeted assessments (InterRAI, OCAN), and clinical workflow enhancements such as medication administration records and bed management. The company's core technology is a Canadian-hosted, multi-tenant SaaS platform compliant with PHIPA and PIPEDA, with native integrations to major hospital EHR systems (Epic, MEDITECH, Oracle Health) via HL7/FHIR and to referral networks including Ocean, Caredove, and Greenspace for Measurement-Based Care.
The company generates revenue through a quote-based, subscription SaaS model priced by organization size, complexity, and selected add-ons. Go-to-market is sales-led with inside sales for mid-market and direct enterprise sales for larger organizations, supplemented by referral channels through integration partners. Customer segments span community mental health agencies, community services organizations, First Nations health providers, educational institutions, and fee-for-service practitioners, all within Canada.
EMHware operates as the Behavioral Health Solutions subsidiary of EverCommerce (NASDAQ:EVCM) under the EverHealth segment, sharing corporate back-office, capital, and cross-portfolio commercial leverage. The platform reports 300+ organizations served, 20,000+ active users, and a 96% customer satisfaction rate. Headcount is listed at 1-10, indicating a lean operating unit that relies heavily on shared parent-company infrastructure.
EMHware firmographics
Firmographics- Name
- EMHware
- Legal name
- EMHware Inc.
- Website
- https://emhware.com
- Company type
- Private
- Founded year
- 2005
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- EMHware provides cloud-based case management software for Canadian mental health, addiction, and social services agencies. Its platform centralizes client files, clinical documentation, referrals, and reporting, and integrates with hospital EHRs and provincial referral networks.
- Ownership category
- akta.pro rank
EMHware industry classification
Industry- Product category
- Mental Health Case Management Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Custom Computer Programming Services (541511)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- EHR Extensions, APIs, App Marketplaces & SMART-on-FHIR Apps (HLACAAAN)
- akta.pro secondary industry
- EHR Implementation, Optimization, Training & Managed Services (HLACAAAL)
Keywords
Where EMHware is headquartered
LocationHeadquarters
- HQ city
- Belleville
- HQ country
- Canada
- HQ region
- North America
Offices1 record
Markets served
EMHware business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations
Revenue model
- Subscription SaaS: Subscription-based software-as-a-service model providing access to EMHware's case management platform. Pricing is quote-based and customized to organization size and requirements.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Custom pricing based on organization needs |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels4 records
EMHware product offering
Product offeringCore offering
EMHware provides cloud-based case management software purpose-built for Canadian mental health, addictions, and community service organizations. The platform centralizes client file management, clinical documentation, scheduling, referrals, reporting, and a client portal, with optional add-ons for telehealth, targeted assessments, advanced analytics, and hospital system interoperability. Pricing is quote-based and customized to organization size and requirements.
Product overview
EMHware is a cloud-based case management software platform designed for Canadian mental health and community service organizations. The core EMHware platform (EMHware Core Platform) provides client file management, documentation, scheduling, reporting, referrals, and client portal access as the foundational offering. Additional capabilities are delivered through add-on modules including System Enhancements (Task Management, Call Log, Medication Administration Record, Bed Management, Prescription Writing, Housing, Goal Planning), Advanced Analytics and Dashboards, Secure Telehealth, Targeted Assessments (InterRAI, OCAN), and Interoperability integrations for hospital systems. Implementation and Support Services are bundled with onboarding. The Greenspace Measurement-Based Care Integration extends the platform through a strategic partnership, adding automated assessment workflows and outcome tracking. Pricing is tailored to organization size, services, and goals.
Differentiator
Problem solved
Functional benefit
Products and services
- EMHware Core Platform
Quantifiable outcome
- 96% customer satisfaction rate
- +2 more outcomes
Companies that use EMHware
Customer profileNamed customers1 record
Segments5 records
Ideal customer profiles3 records
EMHware technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration9 records
Feature3 records
EMHware partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core.
- GreenspacecoreMeasurement-Based Care integration partnership enabling EMHware users to access Greenspace's outcome measurement tools directly within the case management workflow.
- Ocean eReferral NetworkcoreIntegration with Ocean eReferral Network enabling seamless electronic referrals between mental health organizations and other healthcare providers in the Canadian system.
- CaredovecoreIntegration with Caredove's referral and service coordination platform, enabling EMHware users to send and receive referrals through the Caredove network.
- Quicksight (Business Intelligence)coreBusiness intelligence and analytics integration providing reporting and data visualization capabilities for EMHware customers.
- EpiccoreHospital integration partnership with Epic enabling bidirectional data exchange between EMHware and Epic's electronic health record system.
- MEDITECHcoreHospital integration partnership with MEDITECH enabling connectivity between EMHware case management and MEDITECH's hospital information systems.
- Oracle HealthcoreIntegration with Oracle Health (formerly Cerner) enabling interoperability between EMHware and Oracle Health's electronic health record platform.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
EMHware competitors and assessment
Company assessmentDirect peers
- Ocean (CognisantMD): Canadian eReferral and patient engagement network integrated with major EHRs. Comparable to EMHware because both operate in Canadian healthcare referral workflows and compete for the same community-services IT budgets.
- Greenspace Health: Toronto-based Measurement-Based Care platform for mental health providers. Directly comparable to EMHware as both serve Canadian mental health organizations with overlapping workflows, and Greenspace is an active integration partner of EMHware.
- iCarol: Helpline, crisis line, and referral software for mental health and social services. Directly comparable to EMHware's case management and referral workflows, particularly for community-services agencies handling crisis and intake.
- TherapyNotes: Practice management and EHR for behavioral health providers, including therapy practices and group practices. Comparable to EMHware in clinical documentation, scheduling, and outcome measurement workflows for mental health professionals.
- Valant: Behavioral health EHR and practice management platform for mental health providers. Comparable to EMHware as a purpose-built mental health case management/documentation platform, though primarily serving U.S. private practices.
- SimplePractice: Practice management and EHR software for mental health and allied health practitioners. Comparable to EMHware's fee-for-service practitioner segment, with overlapping clinical documentation, scheduling, and billing functionality.
- Caredove: Ontario-based referral and intake management platform for healthcare and community services. Closely comparable to EMHware's referral management functionality and serves overlapping Canadian community-services and mental health buyers.
Broad incumbents
- Oracle Health: Major hospital EHR (formerly Cerner) with growing behavioral health footprint. Comparable to EMHware as an integration partner that also competes for end-to-end behavioral health workflow ownership in large health systems.
- Epic Systems: Largest U.S. hospital EHR vendor with expanding behavioral health modules. Comparable to EMHware as a bidirectional integration partner and as a competitor for community mental health data when hospital systems prefer single-vendor consolidation.
- WELL Health Technologies: Canadian digital health company operating a large portfolio of clinics, telehealth, and EMR assets (including OSCAR-based products). Comparable to EMHware as a Canadian health IT consolidator serving ambulatory and specialty workflows, though at much greater scale and breadth.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
EMHware social profiles
Digital presenceEMHware compliance and trust
Trust signalCompliance2 records
EMHware financial estimates
Financial estimateRevenue estimate
Valuation estimate
EMHware leadership team
Management profileNumber of profiles
Profiles4 records
EMHware funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
EMHware M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about EMHware
What does EMHware do?
EMHware provides cloud-based case management software purpose-built for Canadian mental health, addictions, and community service organizations. The platform centralizes client file management, clinical documentation, scheduling, referrals, reporting, and a client portal, with optional add-ons for telehealth, targeted assessments, advanced analytics, and hospital system interoperability. Pricing is quote-based and customized to organization size and requirements.
Is EMHware a public or private company?
EMHware is a private company. It is classified as corporate owned and is currently operating.
When was EMHware founded?
EMHware was founded in 2005. It employs 1 to 10 people.
Where is EMHware based?
EMHware is headquartered in Belleville, Canada, in the North America region.
How does EMHware make money?
One revenue line is on record: subscription SaaS.
Who are EMHware's main competitors?
Direct peers on record are Ocean (CognisantMD), Greenspace Health, iCarol, TherapyNotes, Valant, SimplePractice and Caredove. Broad incumbents are Oracle Health, Epic Systems and WELL Health Technologies.
Does EMHware have an API?
No public API is recorded for EMHware.
What industry is EMHware in?
EMHware's product category is Mental Health Case Management Software. Its primary akta.pro industry code is HLACAAAN, EHR Extensions, APIs, App Marketplaces & SMART-on-FHIR Apps, with a secondary code of HLACAAAL, EHR Implementation, Optimization, Training & Managed Services. Its NAICS code is 5182 and its SIC code is 7372.