What Zanda Health does

Zanda Health is an Australian-founded, cloud-based SaaS practice management platform serving allied health professionals across mental health, rehabilitation, body and wellness, and complementary medicine disciplines. The platform integrates scheduling, clinical notes, telehealth, billing and claiming, payments, SMS/email communications, online forms, client management, and a Practice Operations Manual into a single ISO 27001-certified system with HIPAA, GDPR, and Australian Privacy Principles compliance and regional data residency in Australia, the UK, and the US. The company operates a self-serve, product-led growth motion centered on an instant free trial, supported by profession-specific SEO, a 1,000+ review G2 presence, and a University Partner Program. Its proprietary AI feature, BizzyAI, provides real-time voice-to-text clinical note generation and is the primary recent product differentiator, alongside integrations with Stripe, Xero, Physitrack, Zoom, and major calendar platforms. Zanda (formerly Power Diary) serves more than 40,000 practitioners across 23 countries with a per-practitioner subscription model and no disclosed external funding.

Name

Zanda Health

Legal name

Zanda Health Pty Ltd

Website

https://zandahealth.com

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

101–250 employees

Short description

Zanda Health is a cloud-based SaaS practice management platform for allied health professionals, combining scheduling, billing, telehealth, clinical notes, and its BizzyAI scribe into a single ISO 27001-certified system serving over 40,000 practitioners across 23 countries.

Ownership category

akta.pro rank

Product category

Healthcare Practice Management Software

NAICS

Offices of Physicians, Mental Health Specialists (621112), Offices of Mental Health Practitioners (except Physicians) (621330), Outpatient Mental Health and Substance Abuse Centers (621420), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Serious Mental Illness (SMI) Telepsychiatry & Care Coordination Platforms (HLALAEAH)

akta.pro secondary industry

Multi-Specialty Telehealth Provider Marketplaces (HLALALAA)

Keywords

• Practice management software
• Healthcare scheduling software
• Clinical documentation tools
• Allied health billing
• Telehealth platform

Headquarters

HQ city

Ballarat

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Subscription SaaS (Practice Management Software): Zanda generates revenue primarily through recurring SaaS subscription fees charged to healthcare practices for access to its all-in-one practice management platform. Pricing is tiered and subscription-based, with plans sold on a per-practice or per-practitioner basis. The platform also offers add-on features and services (e.g., SMS, dedicated SMS number) that generate incremental recurring revenue.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels11 records

Core offering

Zanda Health provides a cloud-based, all-in-one practice management SaaS platform for allied health and healthcare practitioners. The platform unifies scheduling, clinical documentation, AI-powered note-taking (BizzyAI), billing and insurance claiming, telehealth, two-way SMS/email communications, online booking via a client portal, and 26+ configurable reports. It is sold on a per-practice subscription basis with a self-serve free trial and serves over 40,000 practitioners across 23 countries.

Product overview

Zanda Health offers an all-in-one cloud-based practice management platform for healthcare and allied health practices. The core product, Zanda Practice Management Software, integrates multiple modules including BizzyAI (AI-powered clinical documentation and scribe), Client Portal (online bookings and patient self-service), Online Forms, Practice Operations Manual, Payments & Invoices, SMS & Email Communication, Telehealth, Reports & Analytics, Clinical Notes, Client Management, Claiming & Billing, and Calendar Management. The platform is designed by clinicians for clinicians and serves over 40,000 practitioners across 23 countries, with operations in the US, UK, Australia, New Zealand, Canada, Europe, and South Africa.

Differentiator

Problem solved

Functional benefit

Brands

• BizzyAI: Secure AI-powered scribe and notes feature for healthcare practitioners, offering automated note transcription and clinical documentation.
• Zanda Academy

Products and services

• Zanda Practice Management Software All-in-one cloud-based SaaS practice management platform for healthcare and allied health practices, unifying clinical documentation, scheduling, billing, payments, telehealth, client portal, and compliance tools in a single subscription. Used by solo practitioners and group practices across mental health, rehabilitation, body & wellness, and complementary health.
• BizzyAI Proprietary AI-powered clinical documentation assistant and scribe that captures voice input during sessions, transcribes conversations in real-time, and generates structured clinical notes organized by topic. Built specifically for healthcare documentation.
• Client Portal Online booking and patient self-service portal enabling clients to book and pay for appointments 24/7, complete intake forms, access invoices, and manage their appointments independently, with extensive branding and customization options.
• Online Forms Digital intake, consent, and custom forms that automatically populate client profiles on submission, eliminating paper-based processes and manual data entry.
• Practice Operations Manual Industry-first digital practice manual for storing and sharing policies, procedures, and operational guidelines, providing staff with consistent access to practice standards.
• Payments & Invoices Integrated payment processing and invoicing system with automated invoice generation, payment reminders, outstanding payment alerts, and detailed financial reporting, leveraging Stripe for credit card acceptance.
• SMS & Email Communication Two-way SMS and email messaging platform supporting automated appointment reminders, confirmations, bulk marketing campaigns, and real-time client communication, all within Zanda.
• Telehealth Browser-based video consultation capability powered by Zoom, enabling remote sessions with automatic appointment link delivery via email, SMS, or client portal, accessible from desktop, tablet, or mobile without downloads.
• Reports & Analytics Business intelligence module with 26+ configurable reports tracking practice performance, financial metrics, and appointment data to support data-driven decision making.
• Clinical Notes Digital clinical documentation system with templates, annotations, edit history tracking, SOAP notes setup, and integration with AI-generated content from BizzyAI.
• Calendar Management Appointment scheduling system with intuitive calendar interface, drag-and-drop functionality, automated reminders, waitlist management, and sync to Google, Apple, and Outlook calendars.
• Data Migration Service Assisted data migration service helping practices transition to Zanda from existing systems with appropriate technical and organizational safeguards.
• Zanda Academy Online learning platform providing tutorials and certificates to help practitioners master Zanda software and practice management best practices.

Quantifiable outcome

• Practitioners report saving up to 1 hour or more per day after adopting Zanda, with one solo psychologist gaining approximately 2 hours daily.
• +9 more outcomes

Named customers12 records

Segments6 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration15 records

AI capability7 records

Feature13 records

Partnerships

Seven partnerships are on record, tiered core.

• StripecoreTechnology or IntegrationStripe is integrated with Zanda to enable direct credit card acceptance through the practice account or via the client portal at the time of booking. The integration accelerates payment collection, reduces manual invoicing, and allows practices to optionally pass processing fees to payees.
• XerocoreTechnology or IntegrationXero integration enables automatic export of Zanda payments, invoices, and payee data into Xero's accounting platform, eliminating manual data re-entry and supporting financial compliance for practices.
• PhysitrackcoreTechnology or IntegrationPhysitrack integration syncs exercise programs and patient progress records with Zanda. Practices can create clients, manage records, and access progress reports in seconds. Access to Physitrack's library of over 18,000 exercise videos and built-in patient engagement tools is provided through the integration.
• ZoomcoreTechnology or IntegrationZanda's telehealth feature is powered by Zoom, enabling secure video sessions. Appointment links are sent automatically via email, SMS, or made available in the client portal. Sessions can be joined from any modern browser on desktop, tablet, or mobile without requiring software downloads.
• Google CalendarcoreTechnology or IntegrationAppointments sync automatically to Google Calendar, enabling practitioners to view bookings, receive reminders, and manage their schedules from their existing calendar interface with privacy and data protection built in.
• Apple CalendarcoreTechnology or IntegrationAppointments sync automatically to Apple Calendar, enabling practitioners to view bookings, receive reminders, and manage their schedules from Apple devices with privacy and data protection built in.
• Outlook CalendarcoreTechnology or IntegrationAppointments sync automatically to Microsoft Outlook Calendar, enabling practitioners using Outlook for email and scheduling to maintain unified schedules with Zanda appointment data.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• DrChrono: US practice management and EHR platform for medical practices, including scheduling, billing, telehealth and patient portal — broader incumbent in ambulatory care that targets the same practitioner buyer with overlapping PM functionality.
• CareCloud: US-listed healthcare technology and practice management company serving small-to-mid physician practices with EHR, revenue cycle and patient experience tools — a broader incumbent competing for allied-health and group-practice budgets adjacent to Zanda's segments.
• Tebra (formerly Kareo): Large US-based end-to-end practice management, EHR and medical billing platform for independent practices and small groups; a broader incumbent whose clinical workflow and billing capabilities overlap Zanda's medical/allied health offering but at a wider portfolio level.

Emerging players

• Spruce Health: Healthcare communication and telehealth platform used by clinicians for messaging, phone, fax and video visits — adjacent offering to Zanda's telehealth/SMS modules that competes for clinic communication and remote-visit workflows.
• Abridge: AI medical conversation and clinical documentation platform generating structured notes from patient-provider conversations; comparable to Zanda's BizzyAI layer and a potential substitute or partner for ambient AI scribing in allied health.
• WriteUpp: UK-based practice management software for allied health practitioners (physio, osteo, chiro, speech) — a smaller, region-focused peer with similar clinical note, online booking and billing functionality competing with Zanda in the UK and EU.

Direct peers

• TherapyNotes: US practice management and EHR platform focused on behavioral health and mental health practices — competes head-on with Zanda's mental-health segment on scheduling, notes, e-claims and telehealth for solo and group therapists.
• SimplePractice: US-based, privately held practice management SaaS purpose-built for solo and small-group mental health, allied health and wellness practitioners — directly competing with Zanda across scheduling, telehealth, billing, documentation and a recent AI notes feature for an overlapping buyer profile.
• Jane App: Canadian virtual clinic/practice management platform used by allied health practitioners (physio, chiro, massage, mental health) worldwide — directly comparable all-in-one scheduling, charting, billing and telehealth offering for the same SMB segments Zanda targets.
• Cliniko: Australia-headquartered practice management software for allied health and wellness practitioners across Australia, UK, US and beyond — directly overlapping Zanda on SMB clinics, online bookings, notes, billing and patient communication, with strong APAC competition.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@ZandaHealth
• Facebookfacebook.com/zandahealth
• LinkedInlinkedin.com/company/zandahealth
• Xx.com/zandahealth

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Zanda Health