Eclética
Eclética is a São Paulo-based, privately held Brazilian software firm founded in 1991 that provides modular restaurant management software — POS, ERP, delivery, and franchise tools — to 2,200+ restaurants and 90+ franchise networks across Brazil, with Super Integrator status on iFood and Rappi.
- Company typePrivate
- Founded1991
- HeadquartersSão Paulo, Brazil
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Eclética does
Eclética is a privately held Brazilian software company founded in 1991 and headquartered in São Paulo that builds restaurant management technology for the Brazilian food service market. Its core product is the Eclética Food Manager, a Windows-based modular platform integrating point-of-sale (PDV), ERP, delivery management, inventory control, CRM, fiscal compliance (S@T SP, NFC-e, PAF-ECF), kitchen display, electronic ordering (Comanda Eletrônica, e-Garçom mobile waiter app), self-service kiosk, and franchise network management (Módulo Master, Central Delivery). The system is currently in its 9th major version, is deployed across 2,200+ restaurants and 90+ franchise networks, runs on 6,000+ POS terminals nationally, and processes over 2 million orders per month, supported by Super Integrator status with iFood and Rappi and 50+ partner integrations.
The platform is sold through modular subscriptions tiered by restaurant revenue size (under / over R$150,000/month), supplemented by professional services (implementation, training, 7-day support), approved hardware (POS terminals, printers, scales, kiosks), and add-on modules (loyalty, retention, online ordering). Go-to-market combines WhatsApp-led consultative direct sales organized by restaurant vertical (hamburgueria, pizzaria, japonês, confeitaria, bar, food truck), SEO-optimized vertical landing pages, and a regional franchise partner channel for implementation and support.
Vertically specialized sub-brands for hamburger, pizza, Japanese, confectionery, bar, and food truck segments support segment-specific sales motions. Customer concentration spans SMB through enterprise (chains such as Matsuya, Mania de Churrasco, Babbo Giovanni, Stunt Burger). Eclética is a 35-year-old founder-led, organically financed company with no disclosed external funding, parent entity, or acquisition activity; it operates as an independent, profitable specialist in Brazilian restaurant automation.
Eclética firmographics
Firmographics- Name
- Eclética
- Legal name
- Eclética
- Website
- https://ecletica.com.br
- Company type
- Private
- Founded year
- 1991
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Eclética is a São Paulo-based, privately held Brazilian software firm founded in 1991 that provides modular restaurant management software — POS, ERP, delivery, and franchise tools — to 2,200+ restaurants and 90+ franchise networks across Brazil, with Super Integrator status on iFood and Rappi.
- Ownership category
- akta.pro rank
Eclética industry classification
Industry- Product category
- Restaurant Management Software
- NAICS
- Software Publishers (5132), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG)
Keywords
Where Eclética is headquartered
LocationHeadquarters
- HQ city
- São Paulo
- HQ country
- Brazil
- HQ region
- Latin America
Offices1 record
Markets served
Eclética business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure, Supply Chain
Revenue model
- Software de Gestão (SaaS Subscription): Monthly/annual subscription for restaurant management software including PDV, ERP, and module access. Pricing varies by restaurant size (faturo menos/mais de 150.000) and feature requirements.
- Módulos Adicionais (Additional Modules): Additional revenue from specialized modules such as Central Delivery, Master Module for franchises, Pedidos Web, and advanced features.
- Implementação e Suporte (Implementation and Support): Professional services including system implementation, training, and ongoing technical support with 7-day availability.
- Equipamentos Homologados (Approved Hardware): Sale or referral of approved hardware including POS terminals, printers, scales, and other equipment compatible with the system.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Small restaurants (under R$150,000/month revenue) |
| Subscription | Monthly | Large restaurants (over R$150,000/month revenue) |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels8 records
Eclética product offering
Product offeringCore offering
Eclética develops and sells a modular restaurant management software ecosystem (9th major version) that integrates point-of-sale (PDV), ERP, inventory and CMV control, delivery management, franchise/multi-unit oversight, electronic ordering, kitchen display, and an AI-powered digital menu agent accessible via QR code and WhatsApp. The Windows-based platform serves single restaurants and franchise networks across Brazil, with Super Integrator status on iFood and Rappi and more than 50 third-party integrations covering payments, loyalty, logistics, and self-service kiosks.
Product overview
Eclética operates as a modular restaurant management ecosystem composed of a core Eclética Food Manager platform with integrated POS, augmented by specialized vertical solutions for different restaurant segments (hamburgueria, pizzaria, japonês, bar, food truck, confeitaria) and functional add-on modules including ERP, Central Delivery, Cardápio Digital with AI agent, Sistema de Autoatendimento (kiosk), Comanda Eletrônica, e-Garçom mobile app, Smart POS, Software de Retenção, Módulo Master for franchises, Pedidos Web, Sistema de Delivery, Sistema de Caixa, Sistema de Gestão, e-Motoboy courier app, and KDS kitchen display. The system is in its 9th major version and processes over 2 million delivery orders monthly with iFood Super Integrator status.
Differentiator
Problem solved
Functional benefit
Brands
- Eclética Food Manager: The core software system for restaurant operations, serving both individual stores and master/franchise operations.
- e-Motoboy
- e-Garçom
Products and services
- Eclética Sistema para Restaurante (Restaurant Management System) Comprehensive Windows-based restaurant management platform integrating point-of-sale, inventory, financial control, order management, multi-channel sales, and delivery aggregator integration for restaurants of all sizes across Brazil.
- PDV para Restaurante (Restaurant Point of Sale) Robust point-of-sale system built for high-volume restaurant operations, integrating front-end sales, kitchen display, multi-channel order receipt from delivery platforms, and offline capability.
- ERP para Restaurante Enterprise resource planning module for restaurants providing complete financial management, inventory control, fiscal compliance, and multi-unit franchise oversight.
- Central Delivery Multi-store delivery command center that aggregates orders from all channels and locations, automatically routes orders to the nearest store, and manages delivery logistics across franchise networks.
- Cardápio Digital (Digital Menu with AI Agent) Digital menu accessible via QR code, tablet, or WhatsApp featuring an AI agent that autonomously responds to customers, performs upsell and cross-sell, and closes orders 24/7, integrating directly with the kitchen display and POS.
- Módulo Master (Master Module for Franchise Networks) Centralized control module for franchise networks enabling consolidated reporting, centralized menu management, royalty calculations, and cross-store inventory visibility.
- Sistema de Autoatendimento (Self-Service Kiosk System) Self-service ordering system via kiosk, tablet, or QR code enabling customers to browse the menu, place orders, and process payments without staff intervention.
Quantifiable outcome
- Up to 40% increase in sales
- +6 more outcomes
Companies that use Eclética
Customer profileNamed customers13 records
Segments8 records
Ideal customer profiles3 records
Eclética technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration21 records
AI capability3 records
Feature9 records
Eclética partnerships and signals
Strategic signalPartnerships
16 partnerships are on record, tiered core and supporting.
- GoomercorePrimary partner for tablet-based menu ordering at tables. Goomer provides tablet/menu digital solution integrated with Eclética's POS system, enabling self-service ordering with upselling capabilities and proven 10-25% ticket increases.
- GerteccorePayment technology partner providing POS terminals, smartPOS devices, and payment processing hardware. Gertec is a Brazilian technology company with 30+ years experience and 6+ million products sold, present in 90% of Brazilian retail.
- VideosoftsupportingSecurity electronics and monitoring solutions provider, offering CCTV, access control, and video analytics integrated with restaurant operations for security management.
- Meu CardápiosupportingDigital menu and delivery platform with WhatsApp integration for order management and customer reactivation campaigns through the Fibonacci Soluções Ágeis platform.
- OlgasupportingOmnichannel loyalty and marketing ecosystem providing digital purchase journey and customer loyalty tools with data-driven marketing activation, integrated natively with Eclética POS.
- Fideli-upsupportingLoyalty program with cashback or rewards, fully integrated with Eclética's POS system for automatic point accrual and redemption at checkout.
- ACOM SistemassupportingFoodtech ERP developer with EVEREST product for food service management. Serves 150+ groups across 1,500+ locations including Grupo Mani, MOMA Osteria, and Paris 6.
- Delivery DiretosupportingRestaurant delivery platform enabling white-label online ordering system, eliminating dependency on third-party apps with customizable branding and loyalty tools.
- iFood Entrega FácilcoreiFood's logistics service providing delivery infrastructure for restaurants, including access to iFood's delivery network, real-time tracking, and order management integration.
- LoggisupportingBrazilian logistics technology company providing last-mile delivery solutions with real-time tracking through a network of couriers for restaurant deliveries.
- QlubsupportingQR code-based payment and ordering solution allowing customers to view and pay bills directly, with automatic reconciliation and digital menu integration.
- EqualssupportingFinancial solutions optimized for complex payment environments and high-volume sales, simplifying financial management for large restaurant operations.
- CadissupportingAccounting, tax, labor, and technology consulting firm with 90%+ food service client focus, providing specialized advisory services for restaurant operations.
- Innova CapturesupportingPayment solutions company founded in 2011 specializing in merchant services and payment processing with innovation focus for retail environments.
- Você Q PadsupportingBrazilian startup manufacturing self-service terminals, digital menus, interactive kiosks, and order/payment management systems for food service establishments.
- Titan SoftwaresupportingBrazilian software development company providing enterprise solutions, ERP, automation, and custom software development services.
Scale indicators10 records
Recent moves6 records
Expansion highlights5 records
Eclética competitors and assessment
Company assessmentDirect peers
- TouchBistro: iPad-based restaurant POS with integrated payments and management tools — direct vertical SaaS peer in restaurant operations and front-of-house workflows.
- Lightspeed Restaurant: Cloud POS for restaurants offering order, menu, and inventory management — comparable SaaS-first architecture and restaurant-vertical focus.
- Toast: US-based cloud restaurant POS and management platform — the closest international analog in business model, vertical depth, and integrated payments/delivery stack.
- Linx (Stone Co.): Major Brazilian retail and restaurant software vendor now owned by StoneCo, offering POS, ERP, and payment-integrated solutions for food service — competes directly with Eclética in the SMB and franchise restaurant tier.
- Saipos: Brazilian SaaS restaurant management platform offering POS, delivery integration, and multi-store management — the closest direct competitor to Eclética in the Brazilian restaurant software segment.
Regional players
- Bematech: Brazilian POS hardware and software provider serving retail and food service — comparable regional competitor with overlapping POS and integration capabilities for Brazilian restaurants.
Broad incumbents
- TOTVS: Largest Brazilian enterprise software company with broad ERP and vertical solutions including foodservice — competes indirectly via larger accounts and adjacent POS/ERP offerings.
- Stone (StoneCo): Brazilian payments and SMB technology platform with integrated POS and software offerings — broad incumbent competing for the same restaurant SMB customer wallet.
Emerging players
- Goomer: Brazilian tablet and digital-menu ordering platform — overlapping capabilities in self-service ordering and menu digitalization, currently a partner of Eclética but a potential competitive wedge in the same SMB base.
- Delivery Direto: Brazilian white-label online ordering and delivery platform — adjacent/emerging capability that overlaps with Eclética's own delivery and Pedidos Web modules.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat6 records
Key risks5 records
Key highlights6 records
Customer concentration
Eclética social profiles
Digital presenceEclética financial estimates
Financial estimateRevenue estimate
Valuation estimate
Eclética leadership team
Management profileNumber of profiles
Eclética funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Eclética M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Eclética
What does Eclética do?
Eclética develops and sells a modular restaurant management software ecosystem (9th major version) that integrates point-of-sale (PDV), ERP, inventory and CMV control, delivery management, franchise/multi-unit oversight, electronic ordering, kitchen display, and an AI-powered digital menu agent accessible via QR code and WhatsApp. The Windows-based platform serves single restaurants and franchise networks across Brazil, with Super Integrator status on iFood and Rappi and more than 50 third-party integrations covering payments, loyalty, logistics, and self-service kiosks.
Is Eclética a public or private company?
Eclética is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Eclética founded?
Eclética was founded in 1991. It employs 11 to 50 people.
Where is Eclética based?
Eclética is headquartered in São Paulo, Brazil, in the Latin America region.
How does Eclética make money?
Four revenue lines are on record. Software de Gestão (SaaS Subscription) is the primary driver. The others are Módulos Adicionais (Additional Modules), implementação e Suporte (Implementation and Support) and equipamentos Homologados (Approved Hardware).
Who are Eclética's main competitors?
Direct peers on record are TouchBistro, Lightspeed Restaurant, Toast, Linx (Stone Co.) and Saipos. Bematech is listed as a regional player. Broad incumbents are TOTVS and Stone (StoneCo). Emerging players are Goomer and Delivery Direto.
Does Eclética have an API?
No public API is recorded for Eclética.
What industry is Eclética in?
Eclética's product category is Restaurant Management Software. Its primary akta.pro industry code is HDAEAHAG, iBPMS (Intelligent BPM Suites) & Process Automation Suites. Its NAICS code is 5132 and its SIC code is 7373.