Neuron Computer Services
Neuron Computer Services is a managed IT services provider founded in 2001, delivering flat-rate per-user monitoring, cybersecurity, cloud, backup, and network support to manufacturers and operational industries (HVAC, plumbing, electrical, construction, logistics) nationwide.
- Company typePrivate
- Founded2001
- HeadquartersRancho Cucamonga, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Neuron Computer Services does
Neuron Computer Services, LLC is a privately held California managed IT services provider (MSP) founded in 2001, headquartered in Los Angeles with a secondary office in Rancho Cucamonga. The company specializes in manufacturers and adjacent operational industries — aerospace, food and beverage, plastics, metal fabrication, automotive parts, HVAC, plumbing, electrical, construction, and logistics & distribution — serving clients nationwide via remote delivery and a trusted technician network for onsite work. Its core offering is a unified managed IT portfolio covering proactive monitoring and helpdesk, endpoint detection and response, 24/7 SOC monitoring, cloud migration and management (primarily Microsoft 365/Azure, with AWS as a secondary), backup and disaster recovery, network design and IT/OT segmentation, and IT strategy consulting, all delivered under flat per-user monthly pricing with no hourly billing.
Underlying the services is a stack built on standard third-party platforms — ConnectWise and NinjaRMM for RMM, HaloPSA/Hudu/IT Glue for ticketing and documentation, Datto/Veeam/Axcient for backup, SentinelOne/CrowdStrike/Huntress for EDR, Cisco/Ubiquiti/Fortinet for networking, and Okta/Duo/Microsoft Entra ID for identity — with no proprietary AI models, API, or SDK disclosed. The go-to-market is sales-led and direct: free IT assessments, custom proposals, phone and email outreach, Calendly self-serve booking, content marketing (insights blog, case studies, free books), and a 'Switch to Us' transition program. The company has built regulatory compliance expertise in CMMC Level 2, NIST 800-171, ITAR, and PCI DSS, and reports 4,000+ endpoints under management, 99.95% average uptime, and 99.4% CSAT across its client base. Neuron is founder-owned (Kevin Sipma, Founder and CTO), with no disclosed institutional funding, M&A activity, or leadership transitions.
Neuron Computer Services firmographics
Firmographics- Name
- Neuron Computer Services
- Legal name
- Neuron Computer Services, LLC
- Website
- https://neuroncomputers.com
- Company type
- Private
- Founded year
- 2001
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Neuron Computer Services is a managed IT services provider founded in 2001, delivering flat-rate per-user monitoring, cybersecurity, cloud, backup, and network support to manufacturers and operational industries (HVAC, plumbing, electrical, construction, logistics) nationwide.
- Ownership category
- akta.pro rank
Neuron Computer Services industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design Services (541512), Computer Systems Design and Related Services (5415), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Network Management (LAN/WAN/Wi‑Fi) Services (BPAEABAD)
Keywords
Where Neuron Computer Services is headquartered
LocationHeadquarters
- HQ city
- Rancho Cucamonga
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Neuron Computer Services business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services (Per-Seat): Monthly recurring per-user fee covering unlimited helpdesk support, 24/7 monitoring, proactive maintenance, cybersecurity protection, and onsite support as needed. No hourly charges, per-incident fees, or surprise invoices. Pricing varies based on scope of services, number of users, and environment complexity.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Per seat | Monthly | Flat-rate per-user managed services |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels8 records
Neuron Computer Services product offering
Product offeringCore offering
Neuron Computer Services is a managed IT services provider (MSP) delivering outsourced IT operations, cybersecurity, cloud and infrastructure management, backup and disaster recovery, network support, and IT strategy consulting to manufacturers and operational industries nationwide. Services are delivered under a flat per-user monthly subscription that bundles helpdesk, monitoring, maintenance, cybersecurity, and onsite support into a single agreement.
Product overview
Neuron Computer Services is a managed IT services provider (MSP) specializing in manufacturers and operational industries since 2001. Its core offering is a unified managed IT service portfolio comprising seven service lines — Managed IT Support, Cybersecurity, Cloud & Infrastructure, Backup & Disaster Recovery, Network Support, IT Strategy & Consulting, and Web Development — all delivered at flat per-user pricing with no hourly billing. These services are complemented by six industry-specific managed IT packages targeting Manufacturing (the primary vertical), HVAC, Plumbing, Electrical, Construction & Contractors, and Logistics & Distribution. The company also publishes two free educational books for business leaders: SECURED (cybersecurity guidance) and BEYOND THE PROMPT (AI strategy). Neuron operates as a services firm rather than a software product company, and does not offer a public API or standalone AI-powered product features.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Support Proactive monitoring, helpdesk, and onsite support delivered at a flat per-user monthly price. Covers servers, workstations, network devices, and cloud platforms with unlimited support calls and no surprise billing.
- Cybersecurity Layered security services including endpoint detection and response (EDR), 24/7 SOC monitoring, advanced email security with phishing and malware protection, network segmentation between IT and OT systems, security awareness training, vulnerability scanning, and incident response planning.
- Cloud & Infrastructure Cloud migration to platforms such as Microsoft Azure, hybrid infrastructure design, and scalable cloud environments built for operational settings. Includes Microsoft 365 deployment and administration.
- Backup & Disaster Recovery Immutable cloud backups, ransomware recovery, and tested restore plans. Designed to achieve recovery time objectives of hours rather than days, with verified backup snapshots before any migration.
- Network Support Network design, firewall management, Wi-Fi deployment, VoIP, SD-WAN multi-site connectivity, and IT/OT segmentation for operational facilities including manufacturing plants and job sites.
- IT Strategy & Consulting Technology roadmaps, IT budgeting, vendor management, and strategic consulting. Includes AI tool evaluations as part of vendor reviews, helping clients build technology investment plans aligned with business goals.
- Web Development Custom web development services covering website design, development, and deployment, offered as part of Neuron's managed IT service portfolio.
- Manufacturing IT Services Specialized managed IT services for aerospace, food and beverage, plastics, metal fabrication, and automotive parts manufacturers. Includes ERP support, IT/OT network segmentation, CMMC compliance readiness, and production-floor technology expertise.
- HVAC IT Services Managed IT services for HVAC companies covering dispatch system reliability, mobile workforce connectivity, and seasonal scaling, delivered at flat-rate pricing.
- Plumbing IT Services IT support for plumbing contractors including job management system uptime, field technician connectivity, and secure customer data handling.
- Electrical IT Services Managed IT services for electrical contractors covering project management tools, safety compliance systems, and multi-site job connectivity.
- Construction & Contractors IT Services Managed IT for general contractors and specialty builders covering job site connectivity, document control, project management platform support (Procore, Buildertrend, PlanGrid, Sage), and multi-site IT management.
- Logistics & Distribution IT Services Managed IT for warehouses, 3PLs, fleets, cold storage, and distribution centers. Covers WMS, EDI feeds, scanner fleets, and industrial Wi-Fi for logistics operations.
Quantifiable outcome
- Network uptime improved from ~95% to 99.99% in first year for manufacturing clients
- +6 more outcomes
Companies that use Neuron Computer Services
Customer profileNamed customers3 records
Segments6 records
Ideal customer profiles3 records
Neuron Computer Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration29 records
Feature4 records
Neuron Computer Services partnerships and signals
Strategic signalPartnerships
14 partnerships are on record, tiered core and secondary.
- Microsoft (365, Azure, Entra ID)corePrimary cloud productivity and identity platform partner. Services include Microsoft 365 administration, Azure cloud migration and management, and Microsoft Entra ID for identity and access control. Neuron deploys and manages the full Microsoft ecosystem for clients.
- Amazon AWScoreCloud infrastructure partner for hosting, migration, and scalable platforms for operational environments. Used alongside Azure for multi-cloud strategies.
- ConnectWisecoreRemote monitoring and management (RMM) platform for client infrastructure management. Also used for ticketing and documentation alongside other PSA tools.
- DattocoreBackup, continuity, and RMM solutions. Used for immutable cloud backups, disaster recovery, and business continuity services.
- SentinelOne / CrowdStrike / HuntresscoreEndpoint detection and response (EDR) and threat hunting platforms. Enterprise-grade security tools replacing consumer-grade antivirus across client environments.
- Veeam / AxcientsecondaryBackup and continuity solutions providing data protection and disaster recovery capabilities for client environments.
- Cisco / Ubiquiti / FortinetcoreNetworking infrastructure partners for network design, firewall management, Wi-Fi, and IT/OT segmentation for operational facilities.
- Okta / Duo (Cisco)coreIdentity and access control solutions for multi-factor authentication and secure access management.
- Proofpoint / Avanan / BarracudacoreEmail threat prevention platforms providing advanced phishing protection, malware detection, and email security sandboxing.
- HaloPSA / Hudu / IT GluesecondaryTicketing, documentation, and knowledge management platforms for PSA (professional services automation) and client documentation.
- ScalePad / Compliance Manager GRCsecondaryGovernance, risk, and compliance tools for tracking compliance requirements, managing security assessments, and maintaining documentation for frameworks like CMMC and NIST 800-171.
- Keeper SecuritysecondaryPassword management solution provided to clients at no additional cost as part of managed services.
- Foxit PDFsecondaryPDF editing partnership. Neuron is a Foxit PDF Partner, with higher account tiers benefiting from Foxit PDF Editor at no additional cost.
- DellsecondaryHardware partner for procurement, configuration, and deployment of servers, workstations, and networking equipment.
Scale indicators6 records
Recent moves6 records
Expansion highlights5 records
Neuron Computer Services competitors and assessment
Company assessmentDirect peers
- Single Path: Managed IT and cybersecurity provider serving mid-market organizations across multiple U.S. regions. Similar service portfolio (managed IT, cloud, security, compliance) and similar go-to-market in sales-led mid-market acquisition.
- Taylored Systems: Managed IT services and technology provider serving manufacturing and industrial clients. Most directly comparable on the manufacturing vertical specialization dimension, offering similar IT/OT and operational-environment expertise.
- Dataprise: National managed IT services and cybersecurity provider for mid-market organizations. Comparable across managed services portfolio (helpdesk, security, cloud) and in scaling a multi-region delivery model — a relevant growth-path benchmark for Neuron.
- BTI Communications Group: Managed IT and unified communications provider with mid-market focus. Comparable for VoIP, network, and managed services bundling, with similar per-seat pricing motions.
- Ntiva: Mid-market managed IT and cybersecurity provider serving SMB and mid-market clients nationwide. Closely comparable in delivery model (per-seat managed services, flat-rate pricing) and target segment, making it the most directly analogous competitor.
- BlueAlly: Managed IT, cloud, and security services provider serving mid-market organizations. Comparable delivery model across managed IT, cloud infrastructure, and cybersecurity services with similar enterprise vendor partnerships.
- CMIT Solutions: Franchise-based managed IT services network serving SMBs across the U.S. Direct competitor for the same operational SMB customers, with comparable per-user managed services offerings and cybersecurity bundles.
- NexusTek: Managed IT, cloud, and security services provider focused on SMB and mid-market. Comparable in flat-rate managed services delivery and in offering both remote monitoring and onsite support to operational businesses.
Others
- Pax8: Cloud distribution and marketplace platform purpose-built for MSPs. Not a competitor but a key ecosystem enabler — relevant as an indicator of the broader MSP tooling and procurement infrastructure in which Neuron operates.
Broad incumbents
- Kyndryl: Global managed infrastructure services provider spun out of IBM. A broad incumbent in managed IT services; does not focus on Neuron's SMB/manufacturing niche but competes for adjacent mid-market and enterprise managed services contracts.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Neuron Computer Services social profiles
Digital presenceNeuron Computer Services compliance and trust
Trust signalCompliance4 records
Neuron Computer Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
Neuron Computer Services leadership team
Management profileNumber of profiles
Profiles2 records
Neuron Computer Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Neuron Computer Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Neuron Computer Services
What does Neuron Computer Services do?
Neuron Computer Services is a managed IT services provider (MSP) delivering outsourced IT operations, cybersecurity, cloud and infrastructure management, backup and disaster recovery, network support, and IT strategy consulting to manufacturers and operational industries nationwide. Services are delivered under a flat per-user monthly subscription that bundles helpdesk, monitoring, maintenance, cybersecurity, and onsite support into a single agreement.
Is Neuron Computer Services a public or private company?
Neuron Computer Services is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Neuron Computer Services founded?
Neuron Computer Services was founded in 2001. It employs 11 to 50 people.
Where is Neuron Computer Services based?
Neuron Computer Services is headquartered in Rancho Cucamonga, United States, in the North America region.
How does Neuron Computer Services make money?
One revenue line is on record: managed IT Services (Per-Seat).
Who are Neuron Computer Services's main competitors?
Direct peers on record are Single Path, Taylored Systems, Dataprise, BTI Communications Group, Ntiva, BlueAlly, CMIT Solutions and NexusTek. Pax8 is listed as an others. Kyndryl is listed as a broad incumbent.
Does Neuron Computer Services have an API?
No public API is recorded for Neuron Computer Services.
What industry is Neuron Computer Services in?
Neuron Computer Services's product category is Managed IT Services. Its primary akta.pro industry code is BPAEABAD, Network Management (LAN/WAN/Wi‑Fi) Services. Its NAICS code is 541513 and its SIC code is 7370.