Zásilkovna
Zásilkovna is a Prague-based parcel-delivery and logistics platform serving 62,000+ e-shops and 11M+ mobile-app users in 33 countries via the Packeta Group network, combining 9,411 Z-BOX automated lockers, 204,697 partner pickup points, and a courier home-delivery fleet.
- Company typePrivate
- Founded2010
- HeadquartersPraha, Czechia
- Headcount1,001–5,000
- GTM typeB2B and B2C
- OfferingServices
What Zásilkovna does
Zásilkovna is a parcel-delivery and logistics platform headquartered in Prague, operating as the principal Czech brand of Packeta Group. It serves three customer groups: online retailers (62,000+ e-shops integrated via free official plugins for Shoptet, WooCommerce, PrestaShop, OpenCart, Adobe Commerce, and VirtueMart, plus a REST API), end consumers (11M+ mobile-app users sending and receiving parcels), and pickup-point partners (204,697 partner locations and 16,266 own pickup points across 33 countries). Its core product surface includes Z-BOX — a network of 9,411 proprietary, solar-powered automated parcel lockers (6,580+ in the Czech Republic, with 90% of the Czech population within a five-minute reach); pickup-point delivery; courier home delivery with 90-minute precision windows and 100% Czech road-network coverage using up to 500 daily couriers across 14 main and 50 micro-depots; and the Z-BOT robotic pickup point (first in Central and Eastern Europe). Adjacent services cover cash-on-delivery processing via PayU, reverse-logistics / returns management, and Mezi námi, a consumer-to-consumer parcel service across Czechia, Slovakia, Hungary, and Romania.
The business model is transaction-fee based: revenue is generated primarily through per-parcel delivery fees (from 62 CZK domestic pickup-point, from 89 CZK home delivery), COD processing commissions, consumer parcel fees (Mezi námi from 89 CZK), and variable surcharges (fuel 15.5% from July 2026, toll 1.10 CZK/kg, COD 26 CZK, value-based insurance). Distribution combines proprietary Z-BOX infrastructure, partner-operated pickup points, courier networks, and integrations with dozens of international carriers (DPD, DHL, Hermes, Colissimo, PostNord, InPost, plus local postal operators), enabling a single API connection to reach 33 countries. Operational performance is anchored at 98% next-day delivery, 99.5% Z-BOX pickup completion, and a 1.42% home-delivery return rate. Recent 2026 launches (free merchant Z-BOX submission, Saturday delivery in Prague/Brno/Ostrava, QR-code COD payments, and the Dr. Max pharmacy partnership) extend both product surface and vertical reach.
Zásilkovna firmographics
Firmographics- Name
- Zásilkovna
- Legal name
- Zásilkovna s.r.o.
- Website
- https://zasilkovna.cz
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Zásilkovna is a Prague-based parcel-delivery and logistics platform serving 62,000+ e-shops and 11M+ mobile-app users in 33 countries via the Packeta Group network, combining 9,411 Z-BOX automated lockers, 204,697 partner pickup points, and a courier home-delivery fleet.
- Ownership category
- akta.pro rank
Zásilkovna industry classification
Industry- Product category
- Parcel Delivery and Logistics Services
- NAICS
- Couriers and Express Delivery Services (4921), Couriers and Express Delivery Services (492110), Local Messengers and Local Delivery (49221)
- SIC
- Trucking & Courier Services (No Air) (4210), Arrangement Of Transportation Of Freight & Cargo (4731)
- akta.pro primary industry
- Courier, Parcel & Last‑Mile Delivery Platforms (BPAMAHAD)
- akta.pro secondary industries
- B2C E-commerce Fulfillment Centers (TLALADAA), Marketplace / Multi-Client Fulfillment Centers (TLALADAD)
Keywords
Where Zásilkovna is headquartered
LocationHeadquarters
- HQ city
- Praha
- HQ country
- Czechia
- HQ region
- Europe
Offices2 records
Markets served
Zásilkovna business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Operations, Personnel, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales
Revenue model
- Parcel Delivery Fees (B2B): E-shops pay per-parcel delivery fees based on destination, weight, and service level (pickup point, Z-BOX, or address delivery). Base prices start from 62 CZK for domestic Czech delivery to pickup point, with international rates varying by country. Transaction-based revenue model.
- Cash on Delivery (COD) Processing: Commission or processing fee for handling cash on delivery payments. Collects payment from recipient and transfers to merchant within 2 business days.
- Consumer Parcel Service ('Mezi námi'): Direct-to-consumer parcel sending between individuals in Czech Republic, Slovakia, Hungary, and Romania. Prices starting from 89 CZK for pickup point delivery, 129 CZK for address delivery. COD option available for 26 CZK.
- Fuel Surcharge: Variable fuel surcharge percentage (currently 15.5% from July 2026) applied to road transport, calculated from base delivery fee without VAT.
- Toll Surcharge: Distance-based toll surcharge of 1.10 CZK per started kilogram for shipments to Packeta pickup points, Z-BOX, FoxPost boxes in Hungary, and address delivery via Packeta/Zásilkovna.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Domestic Czech Republic Delivery |
| Unit Pricing | Pay-as-you-go | Consumer Service 'Mezi námi' - Pickup Point |
| Unit Pricing | Pay-as-you-go | Consumer Service 'Mezi námi' - Address Delivery |
| Unit Pricing | Pay-as-you-go | Cash on Delivery (COD) Fee |
| Unit Pricing | Pay-as-you-go | Parcel Value Insurance |
| Unit Pricing | Pay-as-you-go | Return Logistics Czech Republic |
| Unit Pricing | Pay-as-you-go | International Delivery - European Union |
| Unit Pricing | Pay-as-you-go | Customs Declaration Service |
Go-to-market motion3 records
Distribution channels6 records
Marketing channels7 records
Zásilkovna product offering
Product offeringCore offering
Zásilkovna is a logistics platform that connects e-shops with end recipients via three delivery methods: Z-BOX automated 24/7 parcel lockers, a partner pickup point network of 204,697+ locations, and courier home delivery covering 100% of the Czech Republic. E-shops integrate through free plugins or a single REST API to access dozens of international carriers and reach 33 countries, with cash-on-delivery processing and returns management included.
Product overview
Zásilkovna is a Czech parcel delivery and logistics platform operating as part of the Packeta Group. The core offering combines three main delivery methods: Z-BOX (24/7 self-service parcel lockers with solar power), pickup points (partner retail locations), and home address delivery via proprietary courier fleet. The platform supports e-shops through free official plugins for major e-commerce platforms (Shoptet, WooCommerce, PrestaShop, OpenCart, Adobe Commerce, VirtueMart) and a REST API. Additional services include cash on delivery payment processing, reverse logistics for returns, and the Mezi námi consumer-to-consumer shipping service. The company operates across 33 countries with over 204,000 partner pickup points, 9,411 Z-BOXes, and serves 62,000+ e-shops delivering 170 million parcels annually with 98% next-day delivery quality.
Differentiator
Problem solved
Functional benefit
Brands
- Z-BOX: Self-service parcel locker system available 24/7 for parcel pickup and drop-off
- Mezi námi
- Zásilkovna na adresu
Products and services
- Zásilkovna Parcel Delivery Platform
Quantifiable outcome
- 98% of parcels delivered next day (D+1)
- +5 more outcomes
Companies that use Zásilkovna
Customer profileNamed customers22 records
Segments3 records
Ideal customer profiles3 records
Zásilkovna technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration11 records
Feature5 records
Zásilkovna partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered core.
- Dr. MaxcoreCzech Republic's largest pharmacy chain e-commerce partnership for Z-BOX delivery. Dr. Max online pharmacy customers can now select Z-BOX delivery for their medication and health product purchases.
- ShoptetcoreOfficial free plugin partnership for Shoptet e-commerce platform. Enables direct parcel label printing, order import, and pickup point integration within the Shoptet admin interface.
- WooCommercecoreOfficial free WordPress/WooCommerce plugin enabling integration with Zásilkovna delivery services. Supports multi-language and multi-currency setups.
- PrestaShopcoreOfficial free plugin for PrestaShop 1.7 and 8, providing integration with Zásilkovna pickup points and delivery services.
- OpenCartcoreOfficial free plugin for OpenCart 3 enabling Zásilkovna delivery integration for e-commerce stores.
- Adobe Commerce (Magento)coreOfficial free module for Magento 2.3/2.4 providing integration with Zásilkovna logistics platform.
- VintedcoreMarketplace integration enabling Vinted sellers to send parcels via Z-BOX using Vinted's 9-digit shipping code without separate Zásilkovna registration.
- AukrocoreCzech marketplace integration allowing Aukro sellers to send parcels through Z-BOX using Aukro's shipping code system.
- International Carrier PartnerscorePartnerships with dozens of international carriers enabling delivery to 33 countries. Includes InPost (Poland), DPD, DHL, Hermes, Colissimo (France), PostNord (Scandinavia), and other regional carriers.
- Municipal GovernmentscorePartnerships with Czech cities and municipalities for Z-BOX installation in public spaces. Includes installation guidelines, aesthetic standards, and community benefit agreements. Contact: [email protected].
- Property Owners and HOAscoreZ-BOX hosting partnerships with property owners, SVJ (homeowner associations), and building managers. Partners receive rental income from space hosting self-service lockers.
- PayUcorePayment gateway partnership for processing cash on delivery and online payments. Handles card payments, Apple Pay, Google Pay, and QR code payments through secure payment infrastructure.
Scale indicators20 records
Recent moves6 records
Expansion highlights6 records
Zásilkovna competitors and assessment
Company assessmentDirect peers
- InPost: Polish-headquartered parcel locker leader with Europe's largest out-of-home delivery network. Directly comparable to Zásilkovna's Z-BOX strategy and cross-border e-commerce focus, competing head-to-head in Czech Republic, Slovakia, and Hungary.
- PPL CZ: Major Czech parcel delivery operator and subsidiary of Česká pošta. Directly competes with Zásilkovna in the Czech Republic across B2B e-commerce shipping, pickup-point networks, and home delivery.
- FoxPost (Hungary): Hungarian parcel locker network operator. Comparable to Z-BOX strategy and competes with Zásilkovna in the Hungarian market; FoxPost lockers are already integrated into Zásilkovna's network for cross-border flows.
Broad incumbents
- Packeta Group: Zásilkovna's parent company and broader pan-European logistics platform operating in additional markets beyond the Czech Republic. Comparable as the umbrella entity for Zásilkovna's cross-border flows and the source of stated doubling growth ambitions.
- DPD Group: One of Europe's largest parcel delivery networks, serving e-commerce shippers across 230+ countries. Directly competes with Zásilkovna on cross-border e-commerce delivery and is one of the carrier partners accessed via Zásilkovna's aggregated API.
- DHL eCommerce: Global e-commerce-focused delivery arm of Deutsche Post DHL Group. Comparable on international e-commerce parcel flows and pickup-point/depot network scale; partners with Zásilkovna while also competing in core CEE markets.
- GLS (General Logistics Systems): European parcel and logistics provider active across 40+ countries with strong B2C e-commerce focus. Comparable on cross-border parcel delivery, B2B platform integrations, and pickup-point network strategy across European markets.
Regional players
- Sameday (Romania): Leading Romanian courier and parcel locker operator (Sameday Easybox). Comparable as a regional CEE locker/delivery competitor operating primarily in Romania, where Zásilkovna also serves the C2C 'Mezi námi' market.
Emerging players
- BoxNow: Greek and Cypriot parcel locker network with rapid CEE/EU expansion. Comparable as a regional locker-focused operator pursuing a similar automated locker playbook to Z-BOX in adjacent geographies.
- Wolt (Delivery Hero): On-demand delivery platform operating across CEE with strong consumer-side brand and parcel/last-mile capabilities. Comparable as a digital-first delivery platform expanding into merchant shipping services adjacent to Zásilkovna's C2C and SME offerings.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat6 records
Key risks5 records
Key highlights6 records
Customer concentration
Zásilkovna social profiles
Digital presenceZásilkovna compliance and trust
Trust signalCompliance2 records
Zásilkovna financial estimates
Financial estimateRevenue estimate
Valuation estimate
Zásilkovna leadership team
Management profileNumber of profiles
Profiles1 record
Zásilkovna funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Zásilkovna M&A and investment
M&A and investmentM&A
Investments1 record
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Zásilkovna
What does Zásilkovna do?
Zásilkovna is a logistics platform that connects e-shops with end recipients via three delivery methods: Z-BOX automated 24/7 parcel lockers, a partner pickup point network of 204,697+ locations, and courier home delivery covering 100% of the Czech Republic. E-shops integrate through free plugins or a single REST API to access dozens of international carriers and reach 33 countries, with cash-on-delivery processing and returns management included.
Is Zásilkovna a public or private company?
Zásilkovna is a private company. It is classified as corporate owned and is currently operating.
When was Zásilkovna founded?
Zásilkovna was founded in 2010. It employs 1,001 to 5,000 people.
Where is Zásilkovna based?
Zásilkovna is headquartered in Praha, Czechia, in the Europe region.
How does Zásilkovna make money?
Five revenue lines are on record. Parcel Delivery Fees (B2B) is the primary driver. The others are cash on Delivery (COD) Processing, consumer Parcel Service ('Mezi námi'), fuel Surcharge and toll Surcharge.
Who are Zásilkovna's main competitors?
Direct peers on record are InPost, PPL CZ and FoxPost (Hungary). Broad incumbents are Packeta Group, DPD Group, DHL eCommerce and GLS (General Logistics Systems). Sameday (Romania) is listed as a regional player. Emerging players are BoxNow and Wolt (Delivery Hero).
Does Zásilkovna have an API?
Yes. REST API for e-shop integrations enabling order management, parcel creation, label printing, tracking, and returns processing. Supports integration with external carriers worldwide through a single connection. Documentation available at docs.packetery.com with technical guides for e-shop solutions. Developer documentation is at docs.packetery.com.
What industry is Zásilkovna in?
Zásilkovna's product category is Parcel Delivery and Logistics Services. Its primary akta.pro industry code is BPAMAHAD, Courier, Parcel & Last‑Mile Delivery Platforms, with a secondary code of TLALADAA, B2C E-commerce Fulfillment Centers. Its NAICS code is 4921 and its SIC code is 4210.