Medgate
Medgate Philippines operates a 24/7 telemedicine platform connecting Filipino patients with licensed specialist doctors via phone, video, web, and mobile app. It serves over one million patients, primarily through HMO and insurance partnerships, corporate employee benefits, and direct retail subscriptions.
- Company typePrivate
- Founded1998
- HeadquartersMakati, Philippines
- Headcount101–250
- GTM typeB2B and B2C
- OfferingServices
What Medgate does
Medgate Philippines operates a telemedicine platform that connects Filipino patients with licensed specialist doctors via phone, video, web, and mobile consultations available 24/7 including holidays. The clinical workflow begins with a telemedical assistant who triages the call before routing to an appropriate specialist (OB-Gyne, Pediatrics, Family Medicine, Internal Medicine), after which the patient receives a digital care plan and e-prescription by email. Core products include the iOS/Android mobile application (App Store ID 1552201874), the browser-based Web App at app.medgate.ph, the broader Tele-Treatment Program, and the retail-facing Medgate Unliconsultation Plan. The company is registered with the Philippine National Privacy Commission since January 27, 2018, and runs operations from its Makati City headquarters with 101–250 employees.
The business operates a hybrid B2B2C and DTC subscription model. The primary revenue stream is recurring subscription partnerships with Health Maintenance Organizations and insurance providers — including Intellicare/Asalus, Avega, Generali, Allianz PNB Life, Insular Life, Insular Health Care, Mercantile, Purple Cow, AXA Assist, and Etiqa — through whose covered members access the service. A secondary stream is corporate employee benefit programs priced per headcount on an annual basis, and a tertiary stream is direct retail sale of Unliconsultation access codes via shop.medgate.ph. Pricing is quote-based and not publicly disclosed. GTM motion is primarily sales-led, targeting HMO/insurance and corporate accounts, with a complementary direct-to-consumer layer via mobile apps, web app, and phone/SMS.
Founded in Switzerland in 1998 and expanded internationally, Medgate Philippines operates as a Philippine branch of Medgate Philippines Holdings Pty Limited. The company reports serving over 1 million Filipino patients, an 86% patient satisfaction rate, and resolution of nearly 80% of calls without requiring in-person referral. It has accumulated multiple industry recognitions between 2020 and 2024, including CFI.co Best Global Telemedicine Provider (2020, 2021) and Healthcare Tech Outlook APAC honors (2022). No venture capital, private equity funding rounds, or public listing are disclosed.
Medgate firmographics
Firmographics- Name
- Medgate
- Legal name
- Medgate Philippines Holdings Pty Limited-Philippine Branch
- Website
- https://medgate.ph
- Company type
- Private
- Founded year
- 1998
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Medgate Philippines operates a 24/7 telemedicine platform connecting Filipino patients with licensed specialist doctors via phone, video, web, and mobile app. It serves over one million patients, primarily through HMO and insurance partnerships, corporate employee benefits, and direct retail subscriptions.
- Ownership category
- akta.pro rank
Medgate industry classification
Industry- Product category
- Telemedicine Services
- NAICS
- Offices of Physicians (62111), Offices of Physicians (except Mental Health Specialists) (621111)
- SIC
- Services-Health Services (8000), Services-Offices & Clinics Of Doctors Of Medicine (8011)
- akta.pro primary industry
- Primary Care & General Medicine Virtual Care (HLALAAAA)
- akta.pro secondary industries
- Primary Care & General Medicine Virtual Care (Employer-Sponsored) (HLALADAA), Virtual Urgent Care & On-Demand Teletriage Services (HLAFADAJ)
Keywords
Where Medgate is headquartered
LocationHeadquarters
- HQ city
- Makati
- HQ country
- Philippines
- HQ region
- Asia
Offices1 record
Markets served
Medgate business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Others
Revenue model
- HMO and Insurance Partnership Subscriptions: Medgate generates revenue through partnerships with Health Maintenance Organizations (HMOs) and medical insurance providers. Members of partner plans can access Medgate's telemedicine services as part of their coverage.
- Direct Retail Access Codes: Individual consumers can purchase Medgate Unliconsultation Plans directly, providing one year of unlimited teleconsultation access through the app or website.
- Corporate/Business Partnerships: Companies provide Medgate's telemedicine services as an employee benefit, with pricing based on number of employees and company requirements.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Business partnership pricing based on company size |
| Subscription | Annual | Medgate Unliconsultation Plan (Retail) |
Go-to-market motion2 records
Distribution channels6 records
Marketing channels5 records
Medgate product offering
Product offeringCore offering
Medgate operates a telemedicine platform providing 24/7 medical consultations with Filipino specialist doctors via phone, video, web, and mobile app. The service includes telemedical assistant triage, specialist teleconsultations across multiple specialties, e-prescriptions, and care plan delivery, distributed through HMO/insurance partnerships, corporate benefit programs, and direct retail subscriptions.
Product overview
Medgate operates as a telemedicine platform offering both a mobile app and web app for patients to connect with Filipino specialist doctors via teleconsultation. The core Tele-Treatment Program provides 24/7 triage, consultations, e-prescriptions, and care plans. Services are accessible through corporate HMO/insurance partnerships or directly via the Medgate Unliconsultation Plan subscription. The platform supports audio, video, and callback-based consultations with telemedical assistants facilitating the patient workflow.
Differentiator
Problem solved
Functional benefit
Products and services
- Medgate Mobile App Mobile application for iOS and Android enabling users to request callbacks, conduct video and audio teleconsultations with Filipino specialist doctors, upload medical images, and receive treatment plans. Available 24/7 year-round including holidays.
- Medgate Web App Web-based telemedicine platform that allows users to request callbacks and connect with doctors and telemedical assistants through a browser without requiring mobile app installation.
- Tele-Treatment Program Comprehensive telemedicine service featuring triage by telemedical assistants, teleconsultations with Filipino specialist doctors, e-prescription and care plan delivery via email, interpretation of laboratory results, and general referrals. Follows international guidelines and protocols.
- Medgate Unliconsultation Plan Direct-to-consumer telemedicine subscription plan providing unlimited teleconsultations for one year, available for purchase by individuals without HMO or insurance coverage through the Medgate online shop.
- Business/Corporate Telemedicine Services B2B telemedicine solutions for corporate partners, allowing companies to provide accessible, affordable healthcare benefits to employees through teleconsultation services integrated with existing HMO or insurance offerings.
Quantifiable outcome
- Nearly 80% of calls handled can be diagnosed and treated through telemedicine without requiring in-person visits
- +3 more outcomes
Companies that use Medgate
Customer profileNamed customers2 records
Segments4 records
Ideal customer profiles3 records
Medgate technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature6 records
Medgate partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered core, major and minor.
- IntellicarecoreFast-growing HMO Intellicare partnered with Medgate Philippines to provide swift and compelling healthcare service to members through tele-medical consultations, website access, and mobile app services.
- AvegacoreAvega provides accessible, affordable, compassionate and efficient healthcare through Medgate's telemedicine program, aligning with all four facets of their mission/vision.
- GeneralimajorInternational insurance provider offering Medgate telemedicine services to Philippine policyholders.
- Allianz PNB Life InsurancemajorLife insurance company providing Medgate telemedicine consultations as part of insurance benefits.
- Insular LifemajorPhilippine life insurance provider offering Medgate telemedicine services to members.
- Insular Health CaremajorHealth maintenance organization providing Medgate telemedicine consultations.
- Mercantile InsurancemajorInsurance company offering Medgate telemedicine services to policyholders.
- Purple CowminorInsurance provider offering Medgate telemedicine services to members.
- AXA AssistmajorInternational assistance and insurance company offering Medgate telemedicine consultations.
- EtiqaminorInsurance provider offering Medgate telemedicine services.
- FASTHOUSE FoundationminorFoundation providing Medgate telemedicine services to members.
- Access CardminorHealthcare access card program offering Medgate telemedicine services.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
Medgate competitors and assessment
Company assessmentDirect peers
- KonsultaMD: KonsultaMD is the most direct Philippines-based competitor to Medgate Philippines. It offers 24/7 teleconsultations via app and phone to HMO/insurance members and direct consumers, with similar subscription and corporate-partnership models. Operated under 917Ventures (Globe Telecom), it competes head-to-head for the same HMO and employer clients.
- HealthNow Philippines: HealthNow is a Philippine telehealth and same-day medicine delivery platform offering video consultations with Filipino doctors. It targets the same HMO and employer-sponsored customer segments as Medgate Philippines, with similar mobile-first delivery and prescription workflows.
Regional players
- Doctor Anywhere: Doctor Anywhere is a Southeast Asian telehealth and digital health platform operating in Singapore, Malaysia, Thailand, Vietnam, Indonesia, and the Philippines. It delivers video consultations, e-prescriptions, and corporate health benefits, mirroring Medgate's HMO/employer GTM in adjacent ASEAN markets.
- Halodoc: Halodoc is an Indonesia-based telehealth platform connecting patients to doctors via app, with integrated pharmacy delivery and insurance partnerships. Comparable to Medgate Philippines as an ASEAN consumer teleconsultation leader with payer-partnered revenue model.
- Alodokter: Alodokter operates a doctor consultation platform and hospital booking service in Indonesia with strong insurance and pharma partnerships. It is comparable to Medgate Philippines as a Southeast Asian multi-channel telehealth player serving both consumers and corporate/payer clients.
Emerging players
- Practo: Practo is an India-based digital healthcare platform offering online doctor consultations, appointment booking, and pharmacy/lab integrations. It is comparable to Medgate Philippines as a consumer and employer-focused teleconsultation platform with mobile-first delivery.
- MFine: MFine is an India-based on-demand telemedicine and digital health platform offering chat/video consultations, e-prescriptions, and corporate wellness programs. Comparable to Medgate Philippines in delivery model (app-based triage and teleconsult) and target segments (employees/HMOs).
Broad incumbents
- Teladoc Health: Teladoc is the largest global telehealth incumbent, serving insurers, employers, and health systems across multiple specialties via phone, video, and asynchronous channels. Comparable to Medgate Philippines in terms of offering (24/7 physician-staffed teleconsult platform) but at vastly different scale and geography.
- Amwell: Amwell is a US-based telehealth technology and services company offering a white-label platform to health systems and insurers, plus direct-to-consumer urgent care. Comparable to Medgate Philippines in B2B channel strategy (insurer/employer distribution) and platform-centric delivery model.
Others
- HealthHub (Al Futtaim Health): HealthHub is a clinic-and-digital-health network in the UAE. Included as a thematic reference (clinic operator adding virtual care for insured patients) showing the payor-provider integration pattern Medgate PHP already executes in the Philippines via its Intellicare/Avega/Insular partnerships.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Medgate social profiles
Digital presenceMedgate compliance and trust
Trust signalCompliance1 record
Medgate financial estimates
Financial estimateRevenue estimate
Valuation estimate
Medgate leadership team
Management profileNumber of profiles
Profiles1 record
Medgate funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Medgate M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Medgate
What does Medgate do?
Medgate operates a telemedicine platform providing 24/7 medical consultations with Filipino specialist doctors via phone, video, web, and mobile app. The service includes telemedical assistant triage, specialist teleconsultations across multiple specialties, e-prescriptions, and care plan delivery, distributed through HMO/insurance partnerships, corporate benefit programs, and direct retail subscriptions.
Is Medgate a public or private company?
Medgate is a private company. It is classified as corporate owned and is currently operating.
When was Medgate founded?
Medgate was founded in 1998. It employs 101 to 250 people.
Where is Medgate based?
Medgate is headquartered in Makati, Philippines, in the Asia region.
How does Medgate make money?
Three revenue lines are on record. HMO and Insurance Partnership Subscriptions are the primary driver. The others are direct Retail Access Codes and corporate/Business Partnerships.
Who are Medgate's main competitors?
Direct peers on record are KonsultaMD and HealthNow Philippines. Regional players are Doctor Anywhere, Halodoc and Alodokter. Emerging players are Practo and MFine. Broad incumbents are Teladoc Health and Amwell. HealthHub (Al Futtaim Health) is listed as an others.
Does Medgate have an API?
No public API is recorded for Medgate.
What industry is Medgate in?
Medgate's product category is Telemedicine Services. Its primary akta.pro industry code is HLALAAAA, Primary Care & General Medicine Virtual Care, with a secondary code of HLALADAA, Primary Care & General Medicine Virtual Care (Employer-Sponsored). Its NAICS code is 62111 and its SIC code is 8000.