What MD Connected does

MD Connected Ltd. is a privately held Ontario-based hybrid healthcare network operator, founded in 2017 and led by founder and CEO Venky Weylagro. The company unifies in-person primary care (rostered family practice and same-day walk-in services), on-demand virtual care delivered by licensed Ontario Nurse Practitioners, and OHIP-covered specialist referrals delivered through a strategic partnership with TelemedMD. As of 2026 it operates 45+ clinic locations across Ontario — including 8+ family practice clinics, 30+ walk-in and telemedicine locations and 10 substance-use clinics — supported by a network of 200+ doctors and specialists and reports 100,000+ patients served cumulatively alongside 500,000+ Ontario patients referenced on the virtual care platform.

The core product is the MD Connected platform anchored on the mydoc.telemedmd.ca patient portal and an integrated EMR that supports same-day virtual visits, prescription refills, lab requisitions, sick notes and specialist referrals. The technology stack combines AI-powered phone triage ("AI Call Solutions"), self-serve kiosk terminals deployable in non-traditional venues, automated workflow engines for appointment reminders and lab-result follow-ups, and a healthcare-grade TLS encryption layer with PHIPA compliance. TelemedMD integration returns specialist consultation notes directly to the referring family doctor's chart, supporting a 3-week average specialist wait versus a typical 6–18 month Ontario benchmark, 48-hour referral processing and 30,000+ completed specialist consultations.

MD Connected generates revenue across multiple streams: OHIP-billed public healthcare services for family practice, walk-in and specialist visits; a $50 flat-fee direct-pay virtual consultation model for uninsured services and similar pricing for sick notes and medical forms; B2B partnership and affiliate revenue from pharmacies, grocery stores, gyms and other venue operators through the MD Connected for Business program; cosmetic services revenue (Botox/Dysport, fillers) at Leaside Health Centre; and a newer pharmacy fulfillment and doorstep delivery service. Go-to-market combines direct-to-consumer channels (SEO, paid search and social), inside sales for clinic and corporate partnerships, and an enterprise referral channel for physicians and healthcare organisations, with no franchise fees or minimum commitments for B2B partners.

Name

MD Connected

Legal name

MD Connected Ltd.

Website

https://mdconnected.ca

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

101–250 employees

Short description

MD Connected operates an Ontario hybrid healthcare network combining 45+ physical clinics, an AI-enabled virtual care portal and a TelemedMD specialist referral partnership, serving 500,000+ patients through OHIP-billed services, direct-pay virtual consultations and B2B pharmacy and venue partnerships.

Ownership category

akta.pro rank

Product category

Hybrid Primary Care & Virtual Healthcare Services

NAICS

Offices of Physicians (62111), Offices of Physicians, Mental Health Specialists (621112)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Care Navigation, Referral & Digital Front Door Platforms (HLALABAH)

akta.pro secondary industry

Virtual Visit & Scheduling Platforms (EHR-integrated) (HLALABAA)

Keywords

• Hybrid healthcare network
• Telemedicine services
• Primary care clinics
• Virtual care consultations
• Specialist referral network

Headquarters

HQ city

Scarborough

HQ country

Canada

HQ region

North America

Offices9 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. OHIP-Billed Public Healthcare Services: Most clinical services (family practice visits, in-person walk-in visits, specialist consultations through TelemedMD) are billed to OHIP and provided at no out-of-pocket cost to eligible Ontario residents. This forms the core, high-volume revenue base funded by provincial healthcare.
2. Direct-Pay Virtual Care Consultations: Virtual care visits with licensed Ontario Nurse Practitioners priced at a flat $50 per consult, paid out-of-pocket by patients (especially those without OHIP or seeking non-OHIP services). Includes prescription refills, sick notes, specialist referrals, lab requisitions, insurance forms, travel health advice, mental health, and chronic disease management.
3. Form & Documentation Fees: Sick notes and medical forms are charged starting at $50 per form, with fees varying by form type. Insurance and disability forms completed virtually also generate fee-based revenue.
4. Partnership & Affiliate Revenue: Revenue share generated through the MD Connected for Business affiliate program, kiosk placements, and pharmacy/operator partnerships (telemedicine walk-in clinic model, full-service family practice clinic model). Pharmacy partners also gain access to a fulfillment network for prescription dispensing and delivery.
5. Cosmetic Services Revenue: Physician-performed cosmetic treatments (Botox/Dysport, dermal fillers, lip augmentation, etc.) offered at Leaside Health Centre generate direct-pay cash revenue outside of OHIP billing.
6. Pharmacy Fulfillment & Delivery Service: New service line where MD Connected handles the full prescription journey — digital issuance, partner pharmacy dispensing, and Ontario-wide doorstep delivery — generating transaction-based revenue and prescription volume for partner pharmacies.

Pricing tiers

Go-to-market motion4 records

Distribution channels5 records

Marketing channels8 records

Core offering

MD Connected operates a hybrid healthcare network across Ontario that delivers family practice, same-day walk-in care, OHIP-covered virtual consultations with Nurse Practitioners, and OHIP-covered specialist referrals (via the TelemedMD partnership) through an integrated patient portal and 40+ physical and telemedicine clinic locations. Services are billed primarily to OHIP at no out-of-pocket cost to eligible Ontario residents, with direct-pay uninsured services (virtual consults at $50, sick notes and medical forms starting at $50) and B2B kiosk/affiliate placements in pharmacies, grocery stores, gyms and offices generating additional revenue.

Product overview

MD Connected is delivered as a single integrated platform-plus-modules architecture. The core is the MD Connected Hybrid Care Network (mdconnected.ca + the mydoc.telemedmd.ca patient portal), which unifies four named service modules — Family Practice, Walk-In Service, Virtual Care, and Specialist Referrals (powered by the TelemedMD specialist platform) — behind one patient portal and one technology stack spanning AI-powered triage, EMR integration, automated workflows and pharmacy fulfilment. Around this core, MD Connected packages MD Connected for Business (a B2B partnership product with kiosk, referral-link and white-label models for pharmacies, grocery stores, gyms and other businesses) and a network of branded clinics (e.g., Leaside Health Centre, 900 Don Mills Medical Centre, Meadowlands, Swan Lake, WellMed, Great Lakes, Medico, Downtown Urgent Care) plus the upcoming Riverfront Medical Centre in Lindsay. The MD Connected × TelemedMD specialist portal is the cross-organisation interface that returns consultation notes to the referring family doctor's chart.

Differentiator

Problem solved

Functional benefit

Brands

• Leaside Health Centre: Walk-in and family health clinic located in Leaside, Toronto, Ontario; part of the MD Connected network.
• 900 Don Mills Medical Centre
• Meadowlands Family Practice
• Swan Lake Medical Clinic
• Wellmed Family Practice
• Medico Family Practice & Walk-In Clinic
• Great Lakes Family Practice
• Downtown Urgent Care
• Riverfront Medical Centre

Products and services

• Family Practice Rostered family-doctor service across eight Ontario clinics (Leaside, 900 Don Mills, Meadowlands, Swan Lake, WellMed, Great Lakes, Medico, Downtown Urgent Care), providing ongoing continuous primary care, annual physicals, chronic disease management, paediatric and senior care, women's health, and preventive medicine for Ontario residents.
• Walk-In Service
• Virtual Care
• Specialist Referrals (via TelemedMD partnership)
• MD Connected for Business
• Pharmacy Fulfillment & Delivery Service

Quantifiable outcome

• Saves patients 3–5 hours per visit vs. in-person clinic care
• +5 more outcomes

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

AI capability8 records

Feature6 records

Partnerships

Twelve partnerships are on record, tiered flagship, core and minor.

• TelemedMDflagshipStrategic or Co-development PartnerMD Connected's exclusive strategic partner for specialist care delivery. TelemedMD operates as Ontario's leading virtual specialist provider, delivering 65+ specialty services across 100+ communities and 30,000+ completed consultations. Through this partnership, MD Connected family doctors refer patients to TelemedMD specialists, who conduct virtual or in-person consultations and return notes to the patient's chart automatically. Co-branded 'MD Connected × TelemedMD — In Partnership' messaging used prominently. Wait times of 1–3 weeks vs. typical 6–18 months. Includes referral portal, online upload, secure fax, and secure email workflows.
• Life LabscoreTechnology or IntegrationLife Labs is featured as a partner logo on the MD Connected homepage, indicating integration for lab and diagnostic services (blood work, X-ray, ultrasound). MD Connected doctors issue requisitions and partner with Life Labs for patient sample collection and result processing.
• RexallcoreStrategic or Co-development PartnerRexall is featured as a partner logo on the MD Connected homepage. Aligns with MD Connected's pharmacy partnership model and the new prescription fulfillment & doorstep delivery service offering. Likely pharmacy partner for prescription dispensing and delivery across Ontario.
• AMMCminorOthersAMMC is featured as a partner logo on the MD Connected homepage. Specific nature of the partnership not detailed on the website beyond logo co-display.
• AvarosminorOthersAvaros is featured as a partner logo on the MD Connected homepage. Specific nature of the partnership not detailed on the website beyond logo co-display.
• MedioneminorOthersMedione is featured as a partner logo on the MD Connected homepage. Specific nature of the partnership not detailed on the website beyond logo co-display.
• Stripe, Inc.coreOthersStripe is the disclosed payment processor for MD Connected's virtual care, form fees, and other direct-pay services. Per the privacy policy, personal information is shared with Stripe for fraud prevention, secure storage, customer service, and payment card processing. Credit card numbers are never stored on MD Connected's servers.
• PayPal, Inc.coreOthersPayPal is a disclosed payment processor for MD Connected's services. Per the privacy policy, personal information is shared with PayPal for fraud prevention, secure storage, customer service, and payment processing.
• Google (Ad Network & Google Analytics)minorGTM or Marketing PartnerGoogle Ad Network is used by MD Connected to serve targeted advertising and to track which ads a user clicked. Google Analytics is used to evaluate usage of the Platform, with an opt-out browser add-on available.
• Facebook Ad Network (Meta)minorGTM or Marketing PartnerFacebook Ad Network is used by MD Connected to serve targeted advertising and to track ad clicks, per disclosures in the privacy policy.
• CalendlycoreTechnology or IntegrationCalendly is the appointment scheduling tool embedded across all MD Connected clinic pages, enabling online self-service booking for new and existing patients at each family practice and walk-in location.
• St. Mary PharmacycoreStrategic or Co-development PartnerSt. Mary Pharmacy is the host venue for the Downtown Urgent Care & Walk-In Clinic on Rideau Street in Ottawa, providing pharmacy dispensing services and acting as the clinic's physical location within a retail pharmacy setting.

Scale indicators10 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• CloudMD Software & Services: CloudMD is a Canadian health-tech platform combining telehealth, clinic operations, and mental health services for employers and insurers. Its integrated virtual + in-person model overlaps with MD Connected's hybrid approach and B2B go-to-market.
• WELL Health Technologies: WELL Health is a publicly traded Canadian digital health company operating one of the country's largest networks of outpatient medical clinics and a tech-enabled telehealth platform. It competes both at the clinic-network layer and the virtual-care layer across multiple provinces.
• EQ Care (Teladoc Health Canada): Teladoc Health's Canadian operation (formerly EQ Care) provides virtual primary care, mental health, and specialist referrals through employer and insurer channels. It is a comparable hybrid virtual care + specialist referral platform.
• Telus Health (including Babylon Canada): Telus Health is Canada's largest digital health platform, offering virtual primary care, mental health, employer wellness, and pharmacy services. It directly overlaps with MD Connected's virtual care and employer/B2B distribution ambitions and competes for the same Ontario physician pool.

Direct peers

• Dialogue Health: Dialogue is a Canadian virtual primary care and mental health platform serving individuals and employers. Its integrated virtual clinic model and employer/B2B distribution overlap directly with MD Connected's virtual care and partnership channels.
• Integra Health Centre / Jack Nathan Health: Jack Nathan Health operates multi-disciplinary medical clinics inside Walmart and other retail locations across Canada, with an integrated virtual care offering. The retail-clinic-plus-virtual hybrid mirrors MD Connected's pharmacy/gym kiosk strategy.
• Appletree Medical Group: Appletree operates one of the largest networks of walk-in and family practice clinics in Ontario, alongside virtual care services. It is a direct competitor on physical clinic footprint and Ontario primary care patient acquisition.
• Maple: Maple is a leading Canadian telemedicine provider offering on-demand virtual consultations with Canadian-licensed doctors and nurse practitioners via app and web. It is the closest direct competitor to MD Connected's $50 flat-fee virtual care product.
• Tia Health: Tia Health is a Canadian online platform connecting patients with licensed doctors for virtual visits, prescription refills, and specialist referrals. It competes directly with MD Connected on the same uninsured $50-class consult price point and service menu.

Others

• TelemedMD: TelemedMD is MD Connected's exclusive specialist delivery partner operating 65+ specialties across Ontario. Although currently a partner rather than a competitor, TelemedMD is a strategically adjacent entity whose specialist platform overlaps with MD Connected's own referral offering.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/md_connected
• Facebookfacebook.com/mdconnected.ca
• LinkedInlinkedin.com/company/mdconnected

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MD Connected