What StaffMate Online does

StaffMate Online is a privately held, bootstrapped SaaS company founded in 2002 that provides employee scheduling and time-tracking software purpose-built for the special events and hospitality industries. The platform unifies three scheduling modes — remote on-site (event-based), traditional, and distributed worker scheduling — into a drag-and-drop environment supported by GPS-enabled mobile time clocks with geofencing, an integrated multichannel messaging system (push, email, in-app inbox), and an On-Site Command Center for event-day management. Proprietary modules include ReadyPools (advance soft-commitment booking), WorkerBeacons (last-minute GPS availability), the Master Matrix scheduler, and precision drag-and-drop map markers for non-standard venues such as parks, fairgrounds, and marinas.

The company sells on a transparent subscription basis — $49/month flat for up to 30 workers and $1.50/worker/month for 31+ workers — with white-glove onboarding, same-day migration, a 14-day free trial, and a 24/7 AI-powered support chatbot (StaffMate Assistant) included at no additional cost. It targets primarily SMB customers across more than ten verticals including catering, hotels & resorts, staffing agencies, universities, arenas/theaters, concerts/festivals, brand ambassadors, and construction, with disclosed operating geographies spanning the United States, Canada, Europe, and South Pacific.

Cumulative platform usage includes over 26.9 million scheduled shifts across more than 4.25 million events with a claimed 99.99999% uptime over 25 years. StaffMate is led by founder and CEO Joseph Veneman, operates from Dublin, Ohio, and maintains an integration ecosystem spanning catering management (Caterease since 2006, Curate, Total Party Planner, Cateredge), payroll (ADP, Paychex, Paylocity, Gusto, QuickBooks), mapping/navigation (Google Maps, Waze, Apple Maps), and rideshare (Uber, Lyft).

Name

StaffMate Online

Legal name

StaffMate Online, LLC.

Website

https://staffmate.com

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Workforce Management Software

akta.pro primary industry

Workforce Management & Scheduling (BPACAPAI)

akta.pro secondary industry

Workforce Time, Attendance & Scheduling Administration (BPAAAIAI)

Keywords

• Staff scheduling software
• Workforce management platform
• Event staffing solutions
• Employee time tracking
• Hospitality scheduling SaaS

Headquarters

HQ city

Crestview

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations

Revenue model

1. SaaS Subscription - Boutique Tier: Flat rate monthly or annual subscription at $49 per month covering up to 30 workers, including all features and white-glove support.
2. SaaS Subscription - Mid-Market+ Tier: Per-worker pricing at $1.50 per worker per month for organizations with 31+ workers, including all features with no punitive fees for monthly payment.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

StaffMate Online is a web-based SaaS workforce management platform that provides employee scheduling, time and attendance tracking, and worker communication for event-based, traditional, and distributed workforces. It is sold as a monthly or annual subscription with GPS-enabled mobile time clocks, geofencing, multichannel messaging, and direct payroll exports to major payroll providers. The platform targets catering companies, event venues, hotels, staffing agencies, and other hospitality and event-driven operators managing remote or on-site workers.

Product overview

StaffMate Online is a unified workforce management platform combining employee scheduling and time tracking for event-based, traditional, and distributed workers. The core platform includes Remote On-Site (Event-Based) Worker Scheduling, Traditional Worker Scheduling, and Distributed Worker Scheduling modules, all feeding into integrated Payroll Prep, Reports & Exports. Supporting modules include GPS Mobile Time Clocks with Geofencing, Shop TimeStations, On-Site Timekeepers, the Onsite Command Center, Worker Selection Tool, Multichannel Worker Messaging, ReadyPools, WorkerBeacons, Worker Carpools, COVID Prescreens and Health & Safety Tools (StaffMate Safe Tools), Shift Swapping, Worker Availability Tools, HR Employee & Contractor Management, Worker Holds, and Premium Pay & Reimbursements with the Gratuity AutoBot. The StaffMate Assistant provides 24/7 AI-powered support. All time and attendance data flows to a single payroll report regardless of worker type or capture method.

Differentiator

Problem solved

Functional benefit

Products and services

• StaffMate Online SaaS Platform A web-based SaaS employee scheduling and time tracking platform for catering companies, event venues, hotels, staffing agencies, and other hospitality operators managing remote, traditional, and distributed workers. Includes drag-and-drop scheduling, GPS-enabled mobile time clocks with geofencing, multichannel messaging, multichannel worker communication, and integrated payroll exports to ADP, Paychex, Paylocity, QuickBooks, and Gusto.

Quantifiable outcome

• Most accounts fully onboarded/migrated within 24 hours of receiving data
• +2 more outcomes

Named customers8 records

Segments10 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration14 records

AI capability1 record

Feature11 records

Partnerships

Twelve partnerships are on record, tiered core, flagship and minor.

• CatereasecoreTechnology or Integration · 1 January 2006Integration partner since 2006. Allows direct import of events from Caterease to StaffMate account with simple few clicks of the mouse.
• PaychexcoreTechnology or IntegrationPayroll integration partner. Time and attendance data transfers directly to Paychex payroll account.
• PaylocitycoreTechnology or IntegrationPayroll export integration. StaffMate creates Excel templates formatted for Paylocity import.
• ADPcoreTechnology or IntegrationPayroll export partnership. Custom ADP exports created for ADP products that accept Time and attendance data.
• GustocoreTechnology or IntegrationDirect API connection to Gusto enables automated transfer of time clock data to Gusto payroll accounts.
• Google MapscoreTechnology or IntegrationIntegration partner providing mapping services. StaffMate's movable precision Google map markers leverage Google's mapping platform for geofencing and worker directions.
• WazecoreTechnology or IntegrationIntegration partner providing navigation. Coordinates from StaffMate's precision map markers feed into Waze for worker directions.
• Apple MapscoreTechnology or IntegrationIntegration partner providing mapping. Coordinates from StaffMate's precision map markers feed into Apple Maps for worker directions.
• UbercoreTechnology or IntegrationIntegration partner for ridesharing. Coordinates feed into Uber for worker transportation. Workers can hail rides directly from StaffMate with just two clicks.
• LyftcoreTechnology or IntegrationIntegration partner for ridesharing. Coordinates feed into Lyft for worker transportation. Workers can hail rides directly from StaffMate with just two clicks.
• National Association for Catering and Events (NACE)flagshipStrategic or Co-development PartnerNACE National Partner of the Year 2019. StaffMate Online is recognized for commitment to the NACE community and network of chapters. The company's owners travel tirelessly to interact with and support NACE chapters nationwide, strengthening the vibrant community at every stop.
• The SEARCH FoundationminorOthersStaffMate supports The SEARCH Foundation, which has distributed nearly $750,000 to event professionals in crisis worldwide. Formed in 1997, SEARCH provides emergency assistance to special events professionals facing terminal illness, fire, or weather catastrophe.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Homebase: SMB-focused scheduling, time clocks, and team communication with payroll integrations. Targets the same small hourly-workforce employers as StaffMate.
• Nowsta: Workforce management platform purpose-built for event staffing and hospitality with scheduling, time tracking, and payments. It targets the same catering and events buyers as StaffMate with a very similar niche focus.
• When I Work: SMB employee scheduling and time-tracking SaaS for hourly and shift-based workforces. Competes directly for the same small-business scheduling budgets as StaffMate.
• Deputy: Cloud shift-scheduling and time/attendance platform for hospitality, retail, and services. Overlaps closely with StaffMate's scheduling and payroll-export use cases.
• 7shifts: Scheduling and labor-management software focused on restaurants and hospitality. Serves adjacent food-service and hospitality customers similar to StaffMate's catering base.
• Shiftboard: Complex workforce scheduling platform for event, staffing, and high-variability operations. Comparable to StaffMate's event and agency scheduling capabilities.
• Connecteam: All-in-one deskless workforce app covering scheduling, time clocks, and communication. Competes for distributed and event-based SMB workforces like StaffMate.

Broad incumbents

• HotSchedules (Fourth): Established hospitality labor-management and scheduling suite serving restaurants and hotels. A broader incumbent overlapping StaffMate's hospitality scheduling niche within a wider portfolio.

Emerging players

• Sling: Employee scheduling and shift-management tool (owned by Toast) for hourly teams. Overlaps StaffMate's scheduling core for SMB service businesses.
• Skedulo: Deskless/distributed workforce scheduling and mobile field management platform. Intersects StaffMate's distributed-worker scheduling and GPS/location use cases.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/StaffmateOnline
• YouTubeyoutube.com/user/StaffMate
• Facebookfacebook.com/StaffmateOnline
• LinkedInlinkedin.com/company/staffmateonline
• Instagraminstagram.com/staffmateonline

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about StaffMate Online