Memory Lane Computers
Memory Lane Computers is a privately held Medicine Hat, Alberta IT services and ISP provider, founded 1981, with 22+ employees serving Southeast Alberta businesses, public sector, and consumers via managed IT, cable internet, cloud, security, and hardware services.
- Company typePrivate
- Founded1981
- HeadquartersMedicine Hat, Canada
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Memory Lane Computers does
Memory Lane Computers is a privately held IT services and internet provider headquartered at 121-1221 Kingsway Ave in Medicine Hat, Alberta. Founded in 1981, it operates as a regional managed service provider serving the Southeast and Southern Alberta corridor across small-to-large businesses, public sector entities (Government of Alberta, City of Medicine Hat), the banking sector, large consumer retail chains (via national and international third-party deskside agreements), and individual consumers. The company employs 22+ people, including 12 A+ certified technicians with factory authorizations across HP, HPE, Sophos, Microsoft, Cisco, VMware, and others, and reports a customer base numbering in the thousands.
The company's product surface spans six core revenue streams: managed IT solutions (customized service plans with remote monitoring, patching, and 24/7/365 oversight), cable ISP services (Cable 100/500/1000 tiers at $65.95-$99.95/month with unlimited bandwidth), Cloud IT Solutions (cloud-first network servers, virtual workspace, backup/DR), security services (Sophos-led), hardware sales and repair (HP computers, HPE servers/storage), and add-on services including website and email hosting. Technology delivery relies on ScreenConnect remote support, Sophos security, HPE infrastructure, and multi-cloud integration via AWS and Azure resold into client environments.
Go-to-market is a hybrid sales-led and direct-to-consumer motion: a dedicated sales manager handles enterprise and SMB quotes, while a physical storefront plus e-commerce shop (shop.memlane.com) and remote support portal (connect.memlane.com) serve walk-in and online consumers. Pricing is publicly disclosed for ISP (subscription, no contracts, no hidden fees) and quote-based for managed IT. The business is privately held with no disclosed funding rounds, no parent company, and no M&A activity in the source material.
Memory Lane Computers firmographics
Firmographics- Name
- Memory Lane Computers
- Legal name
- Memory Lane Computers
- Website
- https://memlane.com
- Company type
- Private
- Founded year
- 1981
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Memory Lane Computers is a privately held Medicine Hat, Alberta IT services and ISP provider, founded 1981, with 22+ employees serving Southeast Alberta businesses, public sector, and consumers via managed IT, cable internet, cloud, security, and hardware services.
- Ownership category
- akta.pro rank
Where Memory Lane Computers is headquartered
LocationHeadquarters
- HQ city
- Medicine Hat
- HQ country
- Canada
- HQ region
- North America
Offices1 record
Markets served
Memory Lane Computers business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales
Revenue model
- Internet Service Provider (ISP): Provides high-speed internet services including Cable 100, Cable 500, and Cable 1000 plans ranging from $65.95 to $99.95 per month with unlimited bandwidth
- Managed IT Solutions: Customized managed IT packages for small to large businesses including regular system updates, patches, and comprehensive remote monitoring with service plans
- Hardware and Computer Sales: Sales of HP computers, HPE servers and storage, with technology partners including HP, Apple, Cisco, and Microsoft products
- Cloud and Hosting Services: Website hosting, email services, and cloud IT solutions with monthly service plans
- Security Services: Sophos security solutions and integrated security management for proactive threat prevention
- Professional IT Services: Computer repair, maintenance, and technical support services delivered by A+ certified technicians
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Cable 100 - 100 Mbps internet for web surfing and occasional streaming |
| Subscription | Monthly | Cable 500 - 500 Mbps internet for multiple users |
| Subscription | Monthly | Cable 1000 - 1000 Mbps internet for heavy streaming and multiple users |
| Subscription | Monthly | Modem Rental - Hitron CODA-45 DOCSIS 3.1 Cable Modem |
| One time/ perpetual license | Pay-as-you-go | Modem Purchase - Hitron CODA-45 DOCSIS 3.1 Cable Modem |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
Memory Lane Computers product offering
Product offeringCore offering
Memory Lane Computers provides managed IT services, cloud IT solutions, high-speed internet, computer sales and repair, and security services to businesses, public sector, and consumers in southeast Alberta. The company offers customized IT support packages with 24/7/365 remote monitoring, on-site technician visits, and certified A+ technicians. It also bundles website hosting, email hosting, and security products through partnerships with HP, HPE, Sophos, and Microsoft.
Product overview
Memory Lane Computers is a local IT services company offering a portfolio of technology services including managed IT solutions, high-speed internet (ISP), Cloud IT solutions, computer sales and repair, and security services. The company resells HP computers and HPE servers and storage, and partners with Sophos for security offerings. Services include website hosting, email services, remote monitoring, and backup/disaster recovery. The company serves as a managed service provider with A+ certified technicians, offering both residential and business technology solutions in Southeast Alberta.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Solutions Customized IT support packages providing remote and on-site technician support, monitoring, and management for businesses and public sector customers. Backed by 22+ employees and 12+ A+ certified technicians with 24/7/365 service availability.
- High Speed Internet Residential and business high-speed internet service delivered across southeast Alberta, including tiered home plans (Lite, Plus, Premium) and dedicated business internet options with optional networking equipment.
- Cloud IT Solutions Hosted cloud IT infrastructure and cloud-first network server services for businesses needing off-premise compute and storage capacity with provider-managed operations.
- Computer Sales & Repair Sale of new computer hardware and on-site/remote repair services for consumers and businesses, supported by A+ certified technicians.
- Security Services Sophos-powered security services for business customers including endpoint, server, and DNS-level protection packaged as a managed offering.
- Website Hosting Hosting service for customer websites delivered from Memory Lane's infrastructure alongside its internet and cloud IT operations.
- Email Services Email hosting and email-related services delivered to business and consumer customers as part of the company's broader hosting portfolio.
Quantifiable outcome
- Same day service available
- +1 more outcomes
Companies that use Memory Lane Computers
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles2 records
Memory Lane Computers technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Memory Lane Computers partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core.
- HPcoreHP computers and business products partner. Memory Lane offers HP Computers and HP Business Products including desktops, laptops, and workstations for business customers.
- HPE (Hewlett Packard Enterprise)coreHPE Servers & Storage partner providing enterprise-grade server and storage solutions through Memory Lane Computers.
- SophoscoreSecurity solutions partner offering Sophos security products and services including threat prevention and integrated security management.
- MicrosoftcoreTechnology partner providing Microsoft products including Microsoft 365, Microsoft Azure, and related Microsoft solutions.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
Memory Lane Computers competitors and assessment
Company assessmentDirect peers
- Softchoice: Canadian IT solutions and managed services provider reselling hardware, software, cloud, and security across North America. Closely comparable vendor-resale and managed-services mix to Memory Lane, with similar reliance on Microsoft, HPE, and security vendor partnerships.
- Long View Systems: Canadian-headquartered managed IT services and cloud solutions provider with a multi-city footprint and similar managed-IT, cloud, and hybrid infrastructure offerings. Comparable as a North American MSP serving mid-market and enterprise customers.
- Nerds On Site: Canadian-origin IT services franchise providing on-site computer repair, managed services, and cybersecurity to SMBs and consumers. Comparable business model and SMB/consumer customer mix.
- WBM Technologies: Western Canadian IT services and managed-print/document solutions provider with offices across the prairies. Comparable as a Western Canadian IT services peer serving business customers with a similar multi-vendor approach.
- Compugen: Canadian IT services and solutions company delivering managed services, cloud, and workplace technology to enterprise and public-sector customers. Comparable in services portfolio and government/enterprise customer orientation.
Broad incumbents
- TELUS: Major Canadian incumbent telecom offering residential and business internet plus managed IT and security services. Competes with both Memory Lane's ISP and managed-services lines at a national scale across Alberta.
- CDW Canada: Canadian arm of a major North American IT solutions reseller and services provider. Overlaps directly with Memory Lane's hardware resale and basic services, but operates at vastly larger scale across multiple provinces.
- Shaw Communications (now part of Rogers): Large Canadian cable ISP with deep Western Canada footprint, including cable internet service in Medicine Hat. Direct competitor to Memory Lane's high-speed cable internet offering at national scale.
Regional players
- IT/NET Ottawa: Regional Canadian MSP offering managed IT, cloud, and security services to SMBs in the Ottawa region. Comparable as a regional managed-services peer but operating in a different Canadian geography.
Emerging players
- ThinkOn: Canadian cloud infrastructure and managed-services provider focused on data sovereignty and mid-market cloud workloads. Comparable in the cloud-IT and managed-services layer Memory Lane sells into its regional customer base.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Memory Lane Computers social profiles
Digital presenceMemory Lane Computers financial estimates
Financial estimateRevenue estimate
Valuation estimate
Memory Lane Computers leadership team
Management profileNumber of profiles
Profiles2 records
Memory Lane Computers funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Memory Lane Computers M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Memory Lane Computers
What does Memory Lane Computers do?
Memory Lane Computers provides managed IT services, cloud IT solutions, high-speed internet, computer sales and repair, and security services to businesses, public sector, and consumers in southeast Alberta. The company offers customized IT support packages with 24/7/365 remote monitoring, on-site technician visits, and certified A+ technicians. It also bundles website hosting, email hosting, and security products through partnerships with HP, HPE, Sophos, and Microsoft.
Is Memory Lane Computers a public or private company?
Memory Lane Computers is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Memory Lane Computers founded?
Memory Lane Computers was founded in 1981. It employs 11 to 50 people.
Where is Memory Lane Computers based?
Memory Lane Computers is headquartered in Medicine Hat, Canada, in the North America region.
How does Memory Lane Computers make money?
Six revenue lines are on record. Internet Service Provider (ISP) is the primary driver. The others are managed IT Solutions, hardware and Computer Sales, cloud and Hosting Services, security Services and professional IT Services.
Who are Memory Lane Computers's main competitors?
Direct peers on record are Softchoice, Long View Systems, Nerds On Site, WBM Technologies and Compugen. Broad incumbents are TELUS, CDW Canada and Shaw Communications (now part of Rogers). IT/NET Ottawa is listed as a regional player. ThinkOn is listed as an emerging player.
Does Memory Lane Computers have an API?
No public API is recorded for Memory Lane Computers.