What The Physio Co does

The Physio Co (TPC) is a privately held Australian mobile physiotherapy service provider founded in 2004 by Tristan White and headquartered in South Melbourne, Victoria. The company operates exclusively in the geriatric segment, serving Australian seniors aged 70-90+ through a mobile delivery model in which qualified physiotherapists travel to clients wherever they call home — private residences, aged care facilities, and retirement villages. TPC runs regional teams across Adelaide, multiple Melbourne regions (including Geelong), and multiple Sydney regions, with a workforce of approximately 150 people across five states. Cumulative volume exceeds 2 million consultations, with approximately 300,000 consultations delivered per year as of 2018.

The core product set comprises in-home physiotherapy sessions, online video consultations (introduced in 2020 as a COVID-19 adaptation), and group exercise classes at retirement villages. Supporting assets include a podcast (The Confident Physio), free downloadable exercise and post-hospital recovery guides, a client-stories content library, and an email newsletter with 1,800+ subscribers. TPC is a registered provider for Australia's My Aged Care program and is positioned for the Support at Home reforms, enabling eligible seniors to access services through government-funded Home Care Packages. Pricing is not publicly disclosed; revenue is generated through professional services fees, with payment via private pay, direct debit, or government subsidy channels.

The go-to-market is hybrid: a direct-to-consumer motion (phone, email, website form) targets seniors and their adult children, while a B2B referral and partnership channel drives enterprise volume through aged care operators and retirement village groups including Aveo, Baptcare, Catholic Healthcare, and Seniors Community Care. A joint venture with Aveo Group was established in 2016 to embed TPC into retirement village operations. The company has been consistently recognised as one of Australia's Best Places to Work for more than ten consecutive years, ranking 8th in the over-100 employees category in 2018 and 1st in BRW's under-100 list in 2014, and has been named to Asia's 25 Best Small and Medium Workplaces for four consecutive years. The Physio Co is bootstrapped, with no external venture capital, private equity, or institutional funding disclosed.

Name

The Physio Co

Legal name

THE PHYSIO CO AUSTRALIA PTY LTD

Website

https://thephysioco.com.au

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

101–250 employees

Short description

The Physio Co is a privately held Australian mobile physiotherapy provider founded in 2004, delivering in-home, online, and group exercise services exclusively to seniors aged 70-90+ across Adelaide, Melbourne, Sydney and Geelong via a workforce of ~150.

Ownership category

akta.pro rank

Product category

Geriatric Mobile Physiotherapy Services

NAICS

Services for the Elderly and Persons with Disabilities (62412), Offices of Physical, Occupational and Speech Therapists, and Audiologists (62134)

SIC

Services-Home Health Care Services (8082)

akta.pro primary industry

Balance, Fall Prevention & Gait Training In-Home (HSABADAH)

akta.pro secondary industries

Senior/Low-Impact Group Fitness (HSADABAI), Elder Services & Aging Support (BPAGAEAF)

Keywords

• Mobile physiotherapy services
• Geriatric physiotherapy care
• Senior home health services
• Aged care rehabilitation
• Community physiotherapy visits

Headquarters

HQ city

South Melbourne

HQ country

Australia

HQ region

Oceania

Offices4 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Physiotherapy consultations: Mobile physiotherapy sessions delivered in clients' homes, aged care facilities, and retirement villages. Sessions are scheduled appointments with qualified physiotherapists. Services may be covered under home care packages, government subsidies, or private payment.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

The Physio Co provides mobile physiotherapy services focused exclusively on Australian seniors aged 70-90+. Qualified physiotherapists travel to clients' homes, aged care facilities, and retirement villages to deliver in-person sessions, supported by online video consultations and in-person group exercise classes. The service targets post-hospital recovery, fall prevention, mobility improvement, arthritis relief, and maintenance of independent living for older adults.

Product overview

The Physio Co (TPC) is a mobile physiotherapy service provider focused exclusively on Australian seniors aged 70-90+. The company offers a unified service model combining in-home physiotherapy visits, online consultations, and group exercise classes at retirement villages. Their core offering is mobile physio home visits where qualified physiotherapists travel to clients wherever they call home—including private residences, aged care homes, and retirement villages. They complement this with online video consultations (launched during COVID-19) and in-person exercise classes at retirement communities. Additional resources include free exercise guides, health articles, and a podcast for physiotherapists. The company operates across Adelaide, Melbourne, and Sydney with teams serving specific geographic areas.

Differentiator

Problem solved

Functional benefit

Products and services

• Physio Home Visits Mobile physiotherapy service where qualified physiotherapists visit clients at their homes, aged care homes, or retirement villages. The service specialises in treating seniors aged 70-90+ to help them regain movement and confidence.
• In-Home Sessions One-on-one physiotherapy sessions conducted at the client's residence, providing safe, convenient and simple care with all arrangements sorted for the client.
• Online Physiotherapy Consultation Virtual physiotherapy consultations delivered via video call, enabling clients to receive expert guidance and exercise programs from their physiotherapist without requiring an in-person visit. Useful for post-hospital recovery, ongoing condition management, and when in-person visits are not possible.
• Exercise Classes In-person exercise classes taught at retirement villages in Sydney and Melbourne, featuring music, movement and community atmosphere. Classes are designed to keep Australian seniors active with group exercise sessions.
• Online Physiotherapy Service Virtual adaptation of The Physio Co's core mobile physiotherapy service, enabling seniors to access physiotherapy sessions via video call.

Quantifiable outcome

• Regular exercise can reduce falls by up to 30%
• +1 more outcomes

Named customers7 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered minor and core.

• ANZ HealthminorGTM or Marketing Partner · 1 January 2018Event partner for TPC Swarm 2018 conference, providing gifts for attendees.
• Aveo GroupcoreStrategic or Co-development Partner · 1 January 2016Joint venture partnership announced in 2016 as part of TPC's vision to join forces with values-based organisations to help reach even more seniors. Aveo is Australia's leading owner and operator of retirement villages.
• My Aged CarecoreStrategic or Co-development PartnerRegistered provider for government-subsidised home care services, allowing eligible seniors to access TPC services through government funding channels.
• Let's Get CareminorChannel Partner/ Reseller/ DistributorHome care service provider partner connecting seniors with physiotherapy services.
• Australian Physiotherapy Association (APA)minorStrategic or Co-development PartnerProfessional body partnership supporting physiotherapy standards and professional development.
• BaptcarecoreChannel Partner/ Reseller/ DistributorRegular referral relationship for physiotherapy services to seniors in their care.
• Great Place to Work InstituteminorOthersIndependent workplace culture assessment organisation that certifies The Physio Co as a great place to work through annual surveys.

Scale indicators6 records

Recent moves8 records

Expansion highlights6 records

Others

• Physitrack: Global digital physiotherapy platform providing exercise prescription, telehealth, and patient engagement tools used by physiotherapists worldwide. Adjacent technology enabler rather than direct competitor, but relevant to TPC's online consultation evolution.
• Aveo Group: Australia's leading owner and operator of retirement villages and a TPC joint venture partner since 2016. Channel/customer relationship rather than a competitor, but strategically significant as a distribution and demand source.

Broad incumbents

• HammondCare: Large Australian not-for-profit aged care, dementia care, and home care operator providing allied health services including physiotherapy to residents and home care clients. Comparable institutional-and-home aged-care service mix.
• Bolton Clarke: One of Australia's largest not-for-profit aged care and home care providers, offering in-home nursing, allied health (including physiotherapy), and retirement living nationally. Larger incumbent with overlapping home-physio services for seniors.
• Just Better Care: National Australian in-home care franchise network providing personal care, domestic assistance, and allied health services including physiotherapy to seniors and people with disabilities. Competes for Home Care Package-funded physiotherapy demand.
• KinCare: Major Australian in-home aged care provider delivering personal care, nursing, and allied health services to government-funded Home Care Package recipients. Overlaps with TPC on the mobile-senior-care customer base, though broader in scope.

Direct peers

• Better Rehab: Australian allied health provider offering physiotherapy, occupational therapy, and speech pathology across home, clinic, and community settings for NDIS, aged care, and adult clients. Comparable clinical service mix and in-home delivery focus.
• Concentric Rehabilitation Centre: Australia-wide mobile allied health and rehabilitation provider delivering physiotherapy, occupational therapy, and speech pathology to aged care, NDIS, and home-based clients. Directly comparable mobile-delivery model and customer base to TPC.
• Optimum Health Solutions: Australian allied health group providing physiotherapy, dietetics, exercise physiology, and podiatry across clinics and aged care settings. Similar blended clinic-and-aged-care delivery model serving overlapping customer segments.
• Plena Healthcare: Australian mobile allied health provider offering physiotherapy, podiatry, and dietetics to aged care residents and retirement village clients across multiple states. Most direct competitor to TPC in mobile geriatric allied health.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/thephysioco
• TikToktiktok.com/@thephysioco
• Xx.com/thephysioco

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Physio Co