What MedNorth Health Center does

MedNorth Health Center, legally New Hanover Community Health Center, Inc., is a 501(c)(3) nonprofit Federally Qualified Health Center (FQHC) headquartered in Wilmington, North Carolina. Founded in 1993 and in continuous service since 1994, the organization operates as a Patient Centered Medical Home delivering integrated adult and family medicine, pediatrics, dental, behavioral health, podiatry, women's health, and on-site pharmacy services. It is the only FQHC in New Hanover County and is Joint Commission accredited, NCQA PCMH-recognized, and FTCA-deemed. The center is governed by an independent Board of Directors (chaired since March 2025 by Sonya Peele) and led by CEO Althea Johnson (since 2016).

MedNorth serves a population that is structurally underserved by the commercial healthcare market. Patient mix as of 2018 was approximately 53% uninsured, 36% Medicaid/Medicare, and 11% private insurance, with roughly 7,000 low-income residents served that year. Service delivery is multi-channel: a 17,000-square-foot primary clinic at 925 N 4th St., a satellite at First Fruit Ministries (2750 Vance St.), a secondary clinic at 240 Calhoun Drive, a new full-service location at 917 N 4th St. opened in May 2026, and a medical mobile unit operated in partnership with Mission Mobile Medical. Telehealth services are offered, and multilingual staff provide interpretation for Spanish, Congolese, Karen, and Swahili speakers.

Revenue is generated through three streams: (i) federal HRSA Section 330 grant funding tied to FQHC status, (ii) patient-services revenue from Medicare, Medicaid, and private insurance plus sliding-scale fees (lowest-tier visit ~$30 under the CAREMED Sliding Discount Fee Program for households at or below 200% of federal poverty level), and (iii) targeted foundation grants such as the 2019 $24,000 award from Women's Impact Network for clinical equipment. Distribution and outreach are community-embedded: partnerships with the Wilmington Housing Authority, First Fruit Ministries, Wilmington Lions Club, and Cape Fear Clinic drive vaccination drives, mobile screenings, and homeless-population care. A two-story, 35,000-square-foot expansion building broke ground in December 2025 (completion March 2026), doubling physical capacity and signaling a multi-year scaling plan.

Name

MedNorth Health Center

Legal name

New Hanover Community Health Center, Inc.

Website

https://mednorth.org

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

101–250 employees

Short description

MedNorth Health Center is a nonprofit Federally Qualified Health Center (FQHC) in Wilmington, NC providing integrated primary, dental, behavioral, pediatric, podiatry, and women's health services to uninsured, underinsured, and Medicaid populations via clinic locations and a mobile medical unit.

Ownership category

akta.pro rank

Headquarters

HQ city

Wilmington

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Federal Grant Funding: Receives federal grant funds from U.S. Department of Health and Human Services Health Resources and Services Administration (HRSA) as a Federally Qualified Health Center (FQHC)
2. Patient Services Revenue: Revenue from patient services including Medicare, Medicaid, and private insurance reimbursements plus sliding scale fees from uninsured patients
3. Foundation Grants: Grant funding from organizations like Women's Impact Network for specific equipment and service enhancements

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

MedNorth Health Center provides integrated outpatient primary healthcare services — including adult/family medicine, dental care, pediatrics, women's health/prenatal care, podiatry, integrated behavioral health, and on-site pharmacy — to uninsured, underinsured, and Medicaid patients in southeastern North Carolina under a Patient Centered Medical Home model. Services are delivered through physical clinics in Wilmington, a telehealth platform, and a mobile medical unit, with a CAREMED sliding-scale fee program available for patients at or below 200% of the federal poverty level. As a Federally Qualified Health Center, MedNorth receives federal HRSA grant funding and enhanced Medicare/Medicaid reimbursement.

Product overview

MedNorth Health Center is a federally qualified health center (FQHC) operating as a Patient Centered Medical Home (PCMH) that provides comprehensive healthcare services through an integrated, interdisciplinary team approach. The organization offers a unified portfolio of core clinical services including Telehealth Services, Adult & Family Medicine, Integrated Health (mental health), Dental Care, Pediatric Services, Podiatry, Women's Health, and On-Site Pharmacy. Additional services include a Medical Mobile Unit partnered with Mission Mobile Medical to expand access to underserved communities, and a CAREMED Sliding Discount Fee Program for financial assistance. Services are designed to cover prenatal, pediatric, adolescent, adult and geriatric life cycles, with the goal of providing comprehensive care regardless of patients' ability to pay.

Differentiator

Problem solved

Functional benefit

Products and services

• Telehealth Services Remote healthcare consultations allowing patients to receive care in the comfort and safety of their homes; intended for established and new MedNorth patients who cannot visit in person.
• Adult & Family Medicine Comprehensive evidence-based primary healthcare for people of all ages, serving as the Patient Centered Medical Home primary care service for adult, adolescent, and geriatric patients.
• Integrated Health (Behavioral Health) Mental health services for children, adolescents, adults, and families delivered through an integrated, interdisciplinary team approach co-located with primary care.
• Dental Care Full-service dental care including preventive, restorative, and emergency dental services for all patient needs within the FQHC service area.
• Pediatric Services Dedicated pediatric healthcare services offering well-child visits, immunizations, and comprehensive children's healthcare under the Pediatric Medical Director.
• Podiatry Specialized treatment of feet and their ailments, with a focus on serving the large diabetic population in the southeastern North Carolina service area.
• Women's Health Women's healthcare including well-care and prenatal care services to support healthy pregnancies and preventive women's health across the life cycle.
• On-Site Pharmacy On-site pharmacy dispensing that lets patients fill prescriptions without leaving the MedNorth facility, supporting medication adherence for the FQHC's patient population.
• Medical Mobile Unit Mobile medical unit operated in partnership with Mission Mobile Medical to expand healthcare access to underserved and historically marginalized populations across New Hanover County.
• CAREMED Sliding Discount Fee Program Sliding-scale fee discount program for uninsured and underinsured patients based on household income, with eligibility at 200% of the federal poverty level or less; lowest-income patients pay approximately $30 per visit.

Quantifiable outcome

• 30% reduction in emergency room use in counties with FQHCs
• +1 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles4 records

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Five partnerships are on record, tiered core and minor.

• Wilmington Housing AuthoritycoreStrategic or Co-development Partner · 13 May 2021Partnership with the Wilmington Housing Authority to offer vaccination events targeting historically marginalized housing communities in New Hanover County, including Creekwood South, Rankin Terrace, and Houston Moore neighborhoods.
• Mission Mobile MedicalcoreStrategic or Co-development Partner · 12 February 2021MedNorth partnered with Mission Mobile Medical to expand services with a medical mobile unit. While it initially served as the center of COVID-19 testing efforts, the mobile unit contributes to the mission of expanding access to care for all populations.
• First Fruit MinistriescoreStrategic or Co-development PartnerPartnership with First Fruit Ministries (2750 Vance St.) to bring healthcare to homeless populations. The organization provides food, shelter, and related services while MedNorth provides health care services on-site, meeting the community where services are needed.
• Cape Fear ClinicminorStrategic or Co-development PartnerCollaborative relationship with Cape Fear Clinic, a charity care health care center in New Hanover County that provides a range of services to uninsured and underinsured populations but does not receive federal subsidy.
• Wilmington Lions ClubminorGTM or Marketing PartnerWilmington Lions Club partners to offer free vision screenings and hearing screenings using the NC Vision Mobile Unit (The 21st Century Mobile Screening Unit) in front of MedNorth Health Center.

Scale indicators6 records

Recent moves10 records

Expansion highlights4 records

Regional players

• Cape Fear Clinic: Wilmington-based charity care clinic serving uninsured and underinsured populations in New Hanover County. Directly comparable as a safety-net primary care provider in the same geographic market, though without FQHC federal subsidy.
• New Hanover County Health Department: Local public health agency offering primary care, immunizations, and maternal health services to New Hanover County residents. Adjacent safety-net provider in the same service area with overlapping underserved patient base.

Direct peers

• Piedmont Health Services: North Carolina FQHC operating multiple community health centers across the Piedmont region offering primary care, dental, behavioral health, and pharmacy on a sliding-scale model. Directly comparable as a multi-site NC FQHC serving uninsured and Medicaid populations.
• Goshen Medical Center: North Carolina FQHC with locations across southeastern NC offering family medicine, dental, pediatrics, and behavioral health to underserved communities. Highly comparable as a multi-county NC FQHC with similar service mix.
• CommWell Health: Federally Qualified Health Center serving southeastern North Carolina with integrated medical, dental, behavioral health, and pharmacy services on a sliding-fee basis. Direct FQHC peer with overlapping geographic and demographic footprint.
• Carolina Health Centers: FQHC operating multiple community health center sites in North and South Carolina offering family medicine, pediatrics, dental, behavioral health, and pharmacy. Comparable as a multi-site FQHC with a similar integrated care model.
• Rural Health Group: North Carolina FQHC providing primary care, dental, behavioral health, and pharmacy services across rural northeastern NC counties. Comparable as an FQHC serving uninsured/Medicaid populations with sliding-scale fees.
• Agape Health Services: Eastern NC FQHC providing primary care, behavioral health, dental, and pharmacy to underserved populations in rural counties. Comparable as a safety-net FQHC with similar service mix and patient demographics.

Broad incumbents

• Novant Health: Large regional health system operating hospitals, physician practices, and outpatient services across the Carolinas, including Wilmington. Overlaps with MedNorth's primary care, pediatrics, and women's health services but as part of a broader acute-care portfolio.
• Atrium Health (Advocate Health): Major regional health system with hospitals, primary care networks, and specialty services across the Carolinas. Comparable as a broad incumbent that competes for Medicaid and uninsured patients in overlapping geographies.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MedNorth Health Center