ARTIS

What ARTIS does

ARTIS is a French independent software publisher (PME) founded in 1990 and headquartered in Saint-Sébastien-sur-Loire, near Nantes, France. The company develops and markets artis.net, a single integrated ERP-CRM platform built on a unified database that manages the full commercial chain (quotes, orders, delivery notes, invoicing), purchasing, maintenance and service contracts, stock, ticketing/SAV, projects, business affairs and financing. The platform is delivered as cloud SaaS with dedicated Android mobile applications for technicians and sales teams, plus a client-facing extranet portal (Portail Client), and is specialized for four French verticals: IT integrators and managed service providers, telecom operators and resellers, office equipment dealers, and electronic security installers.

The technology stack emphasizes vertical-specific functionality out of the box, including PagePack billing, CDR processing, white-label operator contract billing, M2M interfaces with inventory and supervision platforms, electronic signature, and a broad EDI connector network with major French IT distributors (TD Synnex, Ingram Micro, Also, Arrow, Kyocera, Katun, Itancia, Edox, Alliance). RMM integrations span RG System, NinjaOne, ConnectWise, N-able, Datto, ServiceNav and OCS Inventory, enabling MSP workflows. With the French B2B electronic invoicing reform taking effect in 2026-2027, ARTIS has built MANAGE RFE for CII-format invoice production and integrated with AGENA3000 as its Approved Platform, alongside Chorus Pro for B2G invoicing.

ARTIS monetizes through subscription-based SaaS licensing of the artis.net platform (priced per user, modules and business activity via quote-based sales), subscription fees for electronic invoicing platform services, and professional services including thematic training, video training portals, and implementation/consulting. Go-to-market is primarily direct field sales targeting multi-branch mid-market IT, telecom, office equipment and electronic security resellers, supplemented by channel partners (Fédération EBEN with 2,500 members, Hexapage) and an annual presence at IT Partners trade show for 9+ years. The company is 100% independent and French-owned, with no parent, subsidiaries, or external funding disclosed.

Name

ARTIS

Legal name

ARTIS

Website

https://artis.fr

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

11–50 employees

Short description

ARTIS is a French independent software publisher of artis.net, a vertical ERP-CRM platform serving IT integrators, telecom operators, office equipment dealers, and electronic security companies across France and overseas territories. It monetizes via SaaS subscriptions, e-invoicing services, and implementation consulting.

Ownership category

akta.pro rank

Product category

Vertical ERP Software

NAICS

Software Publishers (5132)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Core ERP Suites (Financials, Procurement, Projects) (HDAEAEAA)

akta.pro secondary industry

ERP Implementation & Systems Integration Services (BPAEAGAA)

Keywords

• ERP software
• CRM platform
• Vertical ERP solutions
• Electronic invoicing software
• Field service management

Headquarters

HQ city

Saint-sébastien-sur-loire

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. ERP-CRM Software Licensing (SaaS): Subscription-based access to the artis.net ERP-CRM platform, client portal and mobile applications, delivered via ARTIS's SaaS platform. Pricing is quote-based and tailored to the customer's number of users, modules and business activities.
2. Electronic Invoicing Platform Services: ARTIS offers its own Approved Platform (PA) via AGENA3000 for electronic invoice transmission, including technical integration fees and platform subscription fees for B2B electronic invoicing compliance.
3. Thematic Training Sessions: ARTIS provides thematic training sessions and video training portals for customer onboarding and ongoing education on the ERP-CRM solution.
4. Implementation & Consulting Services: Customer Success / Implementation services including database preparation, configuration, client onboarding, and technical support for electronic invoicing compliance (CRC - Chargé de Relation Client).

Go-to-market motion2 records

Distribution channels3 records

Marketing channels8 records

Core offering

ARTIS develops and publishes artis.net, a unified ERP-CRM software platform delivered as SaaS for IT, telecom, office equipment, and electronic security resellers and integrators in France. The solution covers the full commercial chain (sales, purchasing, contracts, stock, ticketing/SAV, projects, financing) and includes a client portal, mobile applications, EDI connectors, and electronic invoicing compliance (CII format via AGENA3000).

Product overview

ARTIS is a French software publisher offeringartis.net, a unified ERP-CRM platform with integrated modules includingartis CRM (commercial pipeline and activity management), the Portail Client (customer-facing extranet),artis Mobilité (Android mobile app for field technicians),artis CRM Mobile (sales team mobile CRM),ARTIS BI (business intelligence dashboards), EDI (electronic data interchange with major distributors),M2M communication, electronic signature, MANAGE RFE (centralized electronic invoice production in CII format),Arrow and Xerox modules (distributor/integrator-specific), CTI (telephony integration), Chorus Pro dematerialization, and a video training portal. The solution targets IT resellers, telecom operators, office equipment dealers, and electronic security installers, with a vertical multi-trade ERP that consolidates sales, purchasing, service contracts, stock, ticketing, projects, and financing in a single database.

Differentiator

Problem solved

Functional benefit

Brands

• artis.net: The primary ERP-CRM software platform of ARTIS, covering sales, purchases, contracts, inventory, ticketing/SAV, projects, financing, and client portal.
• artis CRM
• artis Mobilité
• MANAGE RFE

Products and services

• artis.net Unified ERP-CRM solution managing sales, purchasing, service contracts, stock, ticketing/SAV, project tracking, business affairs, and financing for IT, telecom, office equipment, and electronic security resellers and integrators. Includes integrated CRM, client portal, mobile apps, EDI connectors, and business intelligence dashboards delivered as SaaS.
• artis CRM Customer relationship management module within artis.net covering commercial actions, business opportunity pipeline management, quote generation with electronic signature, marketing targeting, automatic action generation, and activity tracking for sales teams. Shares a unified database with the ERP.
• Portail Client ARTIS Customer-facing extranet connected to artis.net that centralizes client requests, intervention tracking, dematerialized invoices, information distribution, online ordering, and project monitoring for end customers of ARTIS clients.
• artis Mobilité Android mobile application for field technicians (smartphone or tablet) providing real-time access to work schedules, article management, technical history, stock visibility, intervention report entry with electronic signature, and on-site data capture.
• artis CRM Mobile Mobile CRM application for sales teams providing access to commercial actions, business opportunities, agenda, map view, and rapid contact and account search on mobile devices.
• ARTIS BI Business intelligence module providing dashboards for sales pipeline, business opportunity tracking, action monitoring, and KPI reporting across commercial and operational categories.
• EDI (Échange de Données Informatisées) Electronic data interchange module supporting automated batch article imports, order processing, and invoice management with major IT and office equipment distributors including TD Synnex, Ingram Micro, Also, Edox, Itancia, Kyocera, Alliance, Katun, and Arrow.
• ARTIS Machine To Machine (M2M) Machine-to-machine communication module interfacing with inventory and supervision platforms for automatic, controlled data exchange between client hardware (printers, security equipment, telecom devices) and the artis.net management solution.
• MANAGE RFE Centralized electronic invoice production system generating invoices in CII format for transmission via the AGENA3000 certified platform, ensuring compliance with French B2B electronic invoicing reform. Includes e-reporting capabilities for transaction and payment data.
• Arrow Module License management connector integrated with ArrowSphere for IT professionals to access Arrow's software catalog, pricing, and ordering for software license and order management.
• Xerox Module

Quantifiable outcome

• Monthly billing of €50,000 in subscriptions completed in one day (vs. several weeks previously) at Groupe LBS
• +5 more outcomes

Named customers11 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration29 records

Feature10 records

Partnerships

14 partnerships are on record, tiered core and minor.

• TD Synnex (formerly Tech Data)coreTechnology or IntegrationARTIS has developed an EDI connector between artis.net and the TD Synnex distributor catalog, enabling IT professionals to gain reactivity, efficiency and quality of service in order management and invoice processing.
• RG System (Septeo IT Solutions)coreTechnology or IntegrationIntegration between ERP artis.net and RG System RMM (Remote Monitoring & Management) platform. Joint MSP events organized in Paris, Nantes and Lyon. The interface allows MSPs to optimize their operational activity by connecting field service and IT management.
• Arrow (ArrowSphere platform)coreTechnology or IntegrationARTIS connects its ERP to the ArrowSphere platform via Arrow distributor, offering IT professionals a concrete solution to gain reactivity, efficiency and quality of service in license and order management.
• AGENA3000coreTechnology or IntegrationAGENA3000 is the Approved Platform (PA) chosen by ARTIS for electronic invoice transmission (B2B in France). ARTIS guarantees system compliance and transmission to AGENA3000. Handles both sales and purchase invoice flows for e-invoicing reform compliance.
• Fédération EBENcoreGTM or Marketing PartnerFédération EBEN is one of the main professional organizations in IT (office equipment, printing solutions, IT, electronic communication, telecom and networks). Represents 2,500 members. ARTIS and EBEN have a renewed partnership including joint webinars, events and mutual promotion.
• NinjaOnecoreTechnology or IntegrationARTIS announced a new connector between its ERP artis.net and NinjaOne RMM platform, offering managed service providers (MSP) improved reactivity, efficiency and service quality through integrated IT management.
• Ingram MicrocoreTechnology or IntegrationEDI connector for order and invoice processing between artis.net and Ingram Micro distributor, enabling automated catalog integration and invoice management for IT resellers.
• AlsocoreTechnology or IntegrationEDI connector for order processing and invoice management with Also distributor, part of the broader EDI ecosystem in artis.net.
• N-able (N-sight)coreTechnology or IntegrationRMM (Remote Monitoring & Management) integration with N-able N-sight platform, enabling MSPs to connect IT supervision with ERP management in artis.net.
• Datto RMMcoreTechnology or IntegrationRMM integration with Datto for managed service providers, enabling automated IT management workflows between Datto's remote monitoring and artis.net ERP.
• ConnectWisecoreTechnology or IntegrationIntegration with ConnectWise PSA/RMM platform for MSP operational management.
• HexapageminorGTM or Marketing PartnerProfessional network partner within the French IT channel ecosystem. ARTIS participated at Hexapage convention in Brussels in October 2024.
• Chorus Pro (French Government)coreTechnology or IntegrationIntegration with French government electronic invoicing platform Chorus Pro for B2G (public sector) invoice submission. Automatic deposit of administrative invoices, reducing manual processing significantly.
• OVHcloudminorOthersOVHcloud provides venue for MSP events organized by ARTIS and RG System in Paris (Porte de Clichy). Not a technology integration partner.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• EBP: French SMB-focused ERP/accounting software publisher with strong presence in the IT and office equipment reseller channel. Competes with ARTIS for the same vertical ERP buyer persona in France.
• Odoo: Open-source ERP/CRM suite with strong SMB traction globally and growing French partner network. ADN Systemes switched from Odoo to ARTIS, indicating Odoo is a primary head-to-head competitor on price and modularity.
• Divalto: French mid-market ERP/CRM publisher serving industrial and service sectors with vertical-specific modules. Comparable in size, independence, and vertical-specialization strategy to ARTIS.
• Cegid: Major French ERP and HR software publisher serving mid-market and SMBs. TELMO explicitly switched from Cegid Quadra to ARTIS, making Cegid the most direct incumbent competitor for IT reseller vertical ERP in France.

Broad incumbents

• HubSpot: Global CRM and operations platform with French market presence. ARTIS already integrates with HubSpot for CRM synchronization, indicating overlap in the commercial/sales-function layer of the stack.
• Sage: Global ERP/accounting software leader with significant French SMB market share. Groupe Touiller switched from Sage to ARTIS, demonstrating Sage as a primary alternative in the French mid-market ERP evaluation set.
• Microsoft Dynamics 365 Business Central: Global mid-market ERP suite with growing French partner channel. Represents a broad incumbent threat if Microsoft deepens vertical-specific features for IT/telecom resellers.

Emerging players

• Sellsy: French CRM, invoicing, and business management SaaS for SMBs. Competes for the same French SMB buyer on commercial pipeline, quoting, and invoicing functionality.
• ConnectWise: PSA/RMM platform purpose-built for managed service providers globally. ARTIS integrates with ConnectWise, but ConnectWise's broader MSP-suite ambitions could position it as a partial substitute for ARTIS's MSP-targeted ERP features.
• Pennylane: French accounting/financial management SaaS rapidly expanding into broader SMB back-office workflows. Represents an emerging threat as it adds ERP-adjacent capabilities for French SMBs.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@ARTIS-ERP-CRM
• LinkedInlinkedin.com/company/artisfrance

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ARTIS