Catsys

Name

Catsys

Legal name

Catsys

Website

https://catsys.ca

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Headquarters

HQ city

Montréal

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Catsys provides ongoing managed IT services including monitoring, maintenance, data backup, security, hardware procurement, and 24/7 emergency support. Revenue is generated through recurring managed services contracts, likely subscription-based with monthly or annual billing.
2. Professional Services and Consulting: Catsys offers IT consulting to help clients achieve strategic and operational goals through improved IT infrastructure positioning. This includes one-time project-based engagements such as new system setups and website redesigns.
3. Hardware Sales: Catsys provides hardware procurement as part of its IT solutions offering, selling equipment from vendor partners including HP, HPE, and Lenovo.
4. Web Design and Development: Catsys builds and redesigns websites for clients using WordPress, Shopify, Bootstrap, and WooCommerce, generating one-time project revenue.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Catsys is a managed IT services provider offering 24/7 IT support, network monitoring, cybersecurity, cloud backup and disaster recovery, and hardware procurement to small and mid-market businesses in Quebec, Canada. The company has particular vertical specialization in dental practices, integrating and supporting dental practice management and imaging software. Additional services include website design and e-commerce development using WordPress, Shopify, Bootstrap, and WooCommerce.

Product overview

Catsys is a managed IT services company founded in 2008, offering a portfolio of IT support and solutions for businesses. The core offering consists of Managed IT Support combined with Cybersecurity Solutions, Cloud Solutions, and Backup & Recovery services. These are delivered alongside specialized vertical solutions like Dental IT Solutions for the healthcare sector. The company also provides website creation services including e-commerce capabilities. Key technology partners include Datto (for backup and continuity), Blackpoint (for cybersecurity), and Bitdefender (for antivirus). For dental practices, Catsys integrates with dental practice management software including Progident, Exceldent, AbelDent, and imaging solutions like Dexis. Services are delivered from Montreal, Quebec, with 24/7 emergency support availability.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Support

Quantifiable outcome

• 24/7 emergency support availability
• +1 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration16 records

Feature4 records

Partnerships

Nine partnerships are on record, tiered core.

• Microsoft 365coreTechnology or IntegrationCatsys provides Microsoft 365 email and productivity solutions to clients, acting as a Microsoft partner for email services, productivity tools, and cloud-based collaboration solutions.
• DattocoreTechnology or IntegrationCatsys is a Datto partner providing Datto's unified continuity solution including backup, disaster recovery, ransomware protection, and business continuity services. Datto is displayed as a Blue Diamond Partner Program member. The partnership covers protection for servers, files, PCs, and SaaS applications.
• BitdefendercoreTechnology or IntegrationBitdefender is a global cybersecurity and antivirus software leader used by Catsys to protect client PCs and servers. Bitdefender protects over 500 million systems globally and is integrated into Catsys' managed antivirus and security offerings.
• BlackpointcoreTechnology or IntegrationBlackpoint provides a robust cybersecurity ecosystem focused on effective threat detection and active response. Catsys integrates Blackpoint's combined network visualization, tradecraft detection, and endpoint security to deliver 24/7 defense with fast response capabilities.
• ProgidentcoreTechnology or IntegrationProgident is a dental office management software integrated and supported by Catsys for dental clinic clients. Catsys helps install and configure Progident for dental practice management.
• ExceldentcoreTechnology or IntegrationExceldent is an intelligent dental practice management software integrated and supported by Catsys. The software contains specialized knowledge for dental environment operations.
• AbelDentcoreTechnology or IntegrationAbelDent (by Abelsoft) is an advanced dental software solution supported by Catsys for dental practices across Canada. Decades of ongoing collaboration with dental practices have shaped the ABELDent software.
• ProgitekcoreTechnology or IntegrationProgitek is essential dental software simplified and guided by Catsys for clinical practice management in dental environments.
• DexiscoreTechnology or IntegrationDexis (by KaVo) is a dental imaging software solution integrated and supported by Catsys for dental clinic imaging needs, including x-ray device and intraoral camera integration.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Netrix Global: Global managed IT services and cybersecurity provider with North American presence. Comparable to Catsys in offering managed IT and cybersecurity services, though Netrix operates at significantly larger scale and serves enterprise clients more heavily.

Regional players

• Long View Systems: Major Canadian IT services and solutions provider headquartered in Calgary with offices across Canada. Comparable to Catsys as a managed IT services provider serving Canadian SMB and mid-market clients, though Long View is significantly larger in scale and not vertically specialized in dental IT.
• Jolera: Canadian-headquartered managed IT services and security provider serving SMBs and enterprises across Canada and globally. Comparable to Catsys in offering managed IT, cybersecurity, and backup/DR services, with overlapping vendor partnerships (Bitdefender).
• ThinkOn: Canadian cloud services and managed IT provider focused on data protection, backup, and disaster recovery. Comparable to Catsys in providing BCDR and managed services with a Canadian regional focus, though ThinkOn emphasizes cloud infrastructure over vertical specialization.
• Compugen: Canadian IT solutions provider offering managed services, cloud, and end-user computing across Canada. Comparable to Catsys as a Canadian managed IT services provider serving SMB and mid-market clients, with broader geographic reach but less dental vertical focus.
• IT Cloud Solutions: Canadian managed IT services provider based in Ontario. Comparable to Catsys as a Canadian MSP serving SMB clients with managed IT, cloud, and cybersecurity services, though without Catsys's dental vertical specialization.

Direct peers

• eSentire: Canadian managed detection and response (MDR) cybersecurity provider. Comparable to Catsys as a Canadian-headquartered managed security services provider, though eSentire is significantly larger and focuses exclusively on cybersecurity rather than broader managed IT.
• Dataprise: US-based managed IT services provider serving SMB and mid-market clients across multiple verticals including healthcare and dental. Comparable to Catsys in offering managed IT, cybersecurity, backup/DR, and 24/7 support, with much larger scale and US geographic focus.
• NexusTek: North American managed IT services provider with healthcare vertical experience. Comparable to Catsys in offering managed IT, cloud, cybersecurity, and backup services to SMB and mid-market clients, with overlapping Microsoft, Bitdefender, and Datto partnerships.

Others

• Blackpoint Cyber: Cybersecurity technology vendor providing the Blackpoint cybersecurity ecosystem that Catsys resells/integrates. Included as a peer given the ecosystem relationship; not a direct competitor but represents the vendor dependency and technology stack Catsys builds upon.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/CatsysIT
• LinkedInlinkedin.com/company/catsys

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Catsys