What Sezaam does

Sezaam SAS is a Paris-headquartered French proptech company, registered in 2017 under RCS Paris 834 718 488, that designs, manufactures, and operates a connected parcel locker and digital concierge platform marketed across France under the 'Sezaam' and 'La Box Sezaam' brands. The company's core product is La Box Sezaam — a modular, plug-and-play smart locker manufactured in its own facilities in Mayenne, France, using bio-sourced and reconditionable materials, compatible with 100% of authorized French and European carriers (La Poste, Colissimo, Chronopost, Amazon, DPD, DHL, UPS). The Box is paired with the Application Sezaam (iOS, Android, and web, also integrable as a WebView inside third-party property apps such as Witco, HqO, and Wise Building) and is supported by two back-office platforms: Sezaam Manager (bo-manager.sezaam.fr) for site managers and Plateforme Commerçant (bo-trader.sezaam.fr) for marketplace merchants. The product suite includes parcel reception and sending, real-time notifications with unique pickup codes, an integrated local-merchant marketplace (pressing, groceries, florists, wine shops, bike repair, etc.), and resident-to-resident object sharing.

Name

Sezaam

Legal name

Sezaam

Website

https://sezaam.fr

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

11–50 employees

Short description

Sezaam is a French proptech company providing connected parcel locker hardware and digital concierge services for residential and commercial buildings, serving property developers, managers, enterprises, and copropriétés across France.

Ownership category

akta.pro rank

Product category

Smart Parcel Lockers

NAICS

Transportation and Warehousing (48-49), Warehousing and Storage (493), Freight Transportation Arrangement (488510)

SIC

Transportation Services (4700), Services-Miscellaneous Equipment Rental & Leasing (7350)

akta.pro primary industry

Smart Access & Locker Technology Providers (Hardware, Software, Access Control) (TLAAAMAH)

akta.pro secondary industries

Residential & Multifamily Parcel Locker Solutions (Apartment/HOA) (TLAAAMAD), Workplace / Office Parcel Locker Solutions (TLAAAMAE)

Keywords

• Smart parcel lockers
• Digital concierge services
• Connected locker hardware
• Building parcel management
• Local merchant marketplace

Headquarters

HQ city

Paris

HQ country

France

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Personnel, Supply Chain, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Smart Locker Hardware Sales/Leasing: Sezaam designs, manufactures, and deploys Box Sezaam smart locker units to property owners and managers. Revenue is generated through the sale or leasing of the physical hardware units, including installation, maintenance, and ongoing support. Boxes are produced in Sezaam's own factories in Mayenne, France.
2. SaaS Platform and Management Services: Ongoing subscription-style revenue from the digital platform underpinning the lockers: user management app, merchant back-office, site manager dashboard, maintenance, and customer support. Provided free to end users but charged to property owners/management companies.
3. Marketplace Commission on Local Merchant Orders: The Sezaam app includes a marketplace connecting residents with local merchants (pressing, groceries, florists, wine shops, mechanics, bike repair, etc.). Sezaam earns a commission or transaction fee on orders placed through the marketplace and delivered via the Box.
4. Customization and Integration Services: Revenue from tailored Box configurations (160+ finishes, custom branding/stickage), integration into third-party property apps (WebView/SSO), and bespoke onboarding programs for large property developers.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels7 records

Core offering

Sezaam designs, manufactures and deploys connected parcel locker hardware (the Box Sezaam) along with a paired mobile/web application and local-merchant marketplace, sold to property developers, property managers and corporate occupiers to provide secure autonomous parcel reception, at-home parcel sending, local-commerce concierge services, and object-sharing for residential and commercial building occupants across France.

Product overview

Sezaam offers a unified smart-parcel and concierge ecosystem composed of three interconnected layers: (1) La Box Sezaam — the physical connected parcel locker hardware (modular, customizable, manufactured in France) that handles autonomous parcel reception and sending; (2) the Application Sezaam — the user-facing mobile and web application for parcel tracking, local marketplace shopping, object sharing, and concierge services; and (3) the Conciergerie Digitale (Marketplace) — a curated local merchant network integrated into the app offering services like pressing, groceries, and florist delivery directly to the Box. Supporting these are two back-office platforms: Sezaam Manager (for site/residence managers to oversee Box operations) and the Plateforme Commerçant (for local merchants to manage their marketplace offerings).

Differentiator

Problem solved

Functional benefit

Brands

• La Box Sezaam: Connected parcel locker box solution for secure package reception and sending.
• Application Sezaam
• Conciergerie Digitale Sezaam

Products and services

• La Box Sezaam Connected, modular smart parcel locker installed in building lobbies (residential, commercial, corporate) that enables autonomous parcel delivery and pickup by carriers and residents, with real-time notifications and secure PIN-based retrieval. Plug-and-play (standard 230V outlet, no RJ45 required), compatible with 100% of French carriers, manufactured in-house from bio-sourced materials with 160+ customisable finishes.
• Application Sezaam Multi-platform mobile and web application giving end-users access to parcel tracking, local marketplace ordering, object sharing, courier sending, and digital concierge services. Available on iOS and Android and integrable as a WebView into third-party property apps (Witco, HqO, Wise Building).
• Conciergerie Digitale Sezaam (Local Merchant Marketplace) Integrated local commerce marketplace within the Sezaam app connecting residents with 830+ nearby merchants (pressing, grocers, florists, wine shops, bike repair) for delivery directly into the Box, supporting short-supply-chain local commerce.

Quantifiable outcome

• 16,945 kg CO2 avoided (34,801 failed deliveries eliminated), per ADEME data
• +5 more outcomes

Named customers29 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature9 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• Eiffage AmenagementcoreStrategic or Co-development Partner · 1 January 2018Eiffage selected Sezaam to install connected parcel lockers at the LaVallee ecoquartier in Chatenay-Malabry, a 20+ hectare sustainable development project. Sezaam has been part of the project since 2018, installing 4 Boxes initially (2022) and expanding with 26 additional lockers in 2024. The partnership aligns with Eiffage's sustainability and local commerce goals. Quote from Francois Dapilly (Eiffage): 'L'accompagnement de Sezaam a ete irreprochable tout au long du projet.'
• Metropole du Grand ParisminorStrategic or Co-development PartnerSezaam participated alongside the Metropolis of Greater Paris at MIPIM 2025 to present its connected parcel and digital concierge solution. The partnership reflects shared vision for a connected and sustainable city of tomorrow. The collaboration originated from joint projects such as the LaVallee ecoquartier in Chatenay-Malabry.
• Paris&CominorStrategic or Co-development PartnerParis&Co is a key innovation agency in Paris that facilitated the meeting between Sezaam and Perial Asset Management. Paris&Co connects innovative companies with established organizations to drive urban and real estate transformation.
• La Poste / ColissimocoreTechnology or IntegrationSezaam's Box is compatible with La Poste and Colissimo delivery services, one of France's primary parcel carriers. La Poste is shown as a carrier using the Box interface in product photos and demonstrations. This integration is essential to the value proposition as it ensures universal carrier coverage.
• Amazon (carrier integration)coreTechnology or IntegrationAmazon's delivery service is listed as compatible with the Sezaam Box alongside other major carriers including Chronopost, DPD, DHL, and UPS. This ensures all major e-commerce carriers can use the Box for deliveries.
• FoodlesminorGTM or Marketing PartnerSezaam is featured alongside Foodles (connected fridge solution for corporate canteens) in articles about smart office ecosystems. Both companies serve the same target market (corporate real estate) and are promoted together as complementary workplace service solutions.
• DeskbirdminorGTM or Marketing PartnerDeskbird (workplace booking and desk management platform) is featured alongside Sezaam in smart office content, targeting the same corporate real estate decision-makers. Both solutions are presented as complementary building management tools.
• Merci RaymondminorGTM or Marketing PartnerMerci Raymond (office plant and biophilic design specialist) is featured alongside Sezaam in employee experience content as a complementary service for companies seeking to improve workplace wellbeing and environment.
• Perial Asset ManagementcoreStrategic or Co-development PartnerPerial AM, managing 5.9 billion euros in real estate assets, partnered with Sezaam in early 2024 to install Boxes at Totem Building (Marseille, certified BREEAM In-Use) and Rocher Saint Hilaire (Aix-en-Provence). The partnership aims to improve tenant experience and extend the solution to other Perial assets in the South of France.
• HumakeycoreChannel Partner/ Reseller/ DistributorHumakey, a property management firm managing 1.7 million m2 of commercial real estate, selected Sezaam to provide parcel management and concierge services at sites in Saint-Denis (Paris) and Marseille for tenants including La Banque Postale, RAT, and Societe Generale (1,600+ employees). Humakey serves as the building operator who procures and deploys Sezaam across managed sites.

Scale indicators12 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Luxer One: US-based smart locker provider focused on multifamily and commercial real estate. Comparable business model (hardware + SaaS) and customer profile (property managers), though operating primarily in North America.
• MyColisBox: French parcel locker and pickup network operating primarily through retail partners. Overlaps with Sezaam's building-level locker approach at the carrier/PUDO layer, particularly for e-commerce parcel returns.
• Lockene (formerly Smiile/Smartbox Connect): France-based smart locker and access control provider for residential buildings. Directly competes with Sezaam in the French multifamily locker segment with similar target customers (syndics, property managers, developers).

Others

• Bringg: Last-mile delivery orchestration platform serving retailers, carriers, and logistics providers. Adjacent rather than direct: competes for the same customer wallet (logistics optimization for property and retail) but operates in software rather than hardware.

Direct peers

• InPost: Major European parcel locker operator with significant presence in France through its Mondial Relay acquisition. Operates out-of-home parcel locker networks, including in retail and transit locations, directly competing with Sezaam's pickup/drop-off model.
• Mondial Relay: France's leading PUDO (pickup-drop-off) relay point network, owned by InPost. Operates a dense network of pickup points in retail locations; competes with Sezaam for the same e-commerce last-mile delivery use case, though via a different access model.

Regional players

• ByBox: UK-based parcel locker and click-and-collect network serving field service engineers and consumers. Comparable business model with carrier-agnostic lockers and enterprise customers, but operates primarily in the UK rather than France.

Broad incumbents

• Amazon Hub (Locker / Counter): Amazon's parcel locker and counter pickup network deployed in residential and commercial buildings in select markets. While Sezaam lists Amazon as a compatible carrier, Amazon Hub represents a competing building-level solution that building owners may prefer for tenant convenience.
• Quadient (Parcel Pending): Global mail and parcel locker provider with a significant multifamily/residential locker business in Europe and North America. Direct competitor to Sezaam in building-level locker deployments for property managers and developers.
• Pitney Bowes (ShipAccel / Locker Solutions): Global shipping, mailing, and locker solutions provider with enterprise customers including commercial real estate. Competes at the enterprise/property-management level where Sezaam also sells into large landlord portfolios.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/sezaam

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sezaam