Ontario Telemedicine Network

What Ontario Telemedicine Network does

Ontario Telemedicine Network (OTN) is a not-for-profit corporation incorporated in Ontario, Canada, and now operating as part of Ontario Health, a Government of Ontario agency mandated to connect and coordinate the provincial healthcare system. Founded in 2006 and headquartered in Toronto with additional offices in Thunder Bay, London, and Timmins, OTN delivers virtual care services to Ontario residents and healthcare providers, operating a platform that supports 1,045,389 virtual care events per year (36% YoY growth) and 353,000+ patients across the province.

OTN's core products include eVisit (hosted and direct-to-patient video consultations), eConsult (electronic primary care-to-specialist consultations), specialty modules such as Telederm and Telestroke, and OTNhub, the provider portal for account management and program coordination. Consumer-facing services include Big White Wall for mental health support and the Ontario Geriatrics Learning Centre for clinician professional development. Underlying technology is built on secure video conferencing, remote monitoring, and web-based healthcare solutions, with PHIPA-governed personal health information handling. The platform integrates with Ontario Health Teams, the OntarioMD verification framework, and the eConsult Centre of Excellence.

OTN's revenue model is government-funded: the organization works with the Ontario Ministry of Health to deliver services within Ontario's publicly funded healthcare system, supplemented by differentiated subscription-based videoconferencing service plans for for-profit, MOHLTC-funded, and not-for-profit organizations. There is no equity ownership or public listing; OTNhub and all OTN programs have been absorbed into Ontario Health, with programs and services remaining operationally unchanged.

Name

Ontario Telemedicine Network

Legal name

Ontario Telemedicine Network

Website

https://otn.ca

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

251–500 employees

Short description

Ontario Telemedicine Network (OTN), now part of Ontario Health, operates a provincial virtual care platform serving Ontario residents, healthcare providers, and Ontario Health Teams through eVisit, eConsult, Telestroke, Telederm, and OTNhub, funded by the Ontario Ministry of Health.

Ownership category

akta.pro rank

Headquarters

HQ city

Toronto

HQ country

Canada

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Government Funding: OTN is a not-for-profit corporation operating as part of Ontario Health, a Government of Ontario agency. The organization works with the Ministry of Health to find better value for Ontario's publicly funded healthcare system.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Ontario Telemedicine Network (OTN) operates a provincial virtual care ecosystem delivering secure video consultations between patients and healthcare providers, electronic specialist consultations (eConsult), and specialty services such as Telederm (teledermatology) and Telestroke (remote neurology). The OTNhub provider portal centralizes account management, eConsult access, and professional development resources, while consumer-facing services include Big White Wall mental health support. All services are coordinated through Ontario Health as part of Ontario's publicly funded healthcare system.

Product overview

Ontario Telemedicine Network operates a platform-based virtual care ecosystem offering multiple integrated products and modules. The core offerings include eVisit (video consultation platform supporting both hosted and direct-to-patient visits), eConsult (electronic specialist consultation service), and specialty modules such as Telederm (teledermatology) and Telestroke (remote neurology). These are supported by OTNhub, the provider portal for account management and program access. Consumer-facing services include Big White Wall for mental health support. The platform also includes professional development resources through the Ontario Geriatrics Learning Centre. All services are coordinated through Ontario Health, the provincial health agency mandated to connect and coordinate Ontario's healthcare system.

Differentiator

Problem solved

Functional benefit

Brands

• OTNhub: Online platform for provider services including eConsult, video visits, and member resources
• Ontario Geriatrics Learning Centre

Products and services

• eVisit
• eConsult
• Telederm
• Telestroke
• OTNhub
• Big White Wall
• Ontario Geriatrics Learning Centre

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Four partnerships are on record, tiered core.

• Ontario HealthcoreStrategic or Co-development PartnerOTN is now part of Ontario Health, an agency created by the Government of Ontario with a mandate to connect and coordinate Ontario's healthcare system. OTN's programs and services remain unchanged as part of this integration.
• Ministry of HealthcoreStrategic or Co-development PartnerOntario Ministry of Health and Long-Term Care partners with OTN to deliver virtual care solutions across Ontario's publicly funded healthcare system.
• OntarioMDcoreStrategic or Co-development PartnerCollaborates with OntarioMD in establishing provincial standards and verification processes for virtual care solutions.
• eConsult Centre of ExcellencecoreStrategic or Co-development PartnerThe eConsult Centre of Excellence (TOH.ca) provides support for the Ontario eConsult Program, assisting providers with getting started and answering questions.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Teladoc Health: Global telehealth leader offering virtual care across multiple specialties. Comparable to OTN's multi-specialty telemedicine model but at vastly larger scale and operating across many geographies.
• Babylon Health: Global digital health company offering AI-powered virtual care. Comparable to OTN's virtual care delivery model at global scale, though currently in financial restructuring.
• TELUS Health: Canadian healthcare services arm of TELUS, including the Akira virtual care platform. Comparable to OTN's virtual care offerings, though it operates within a broader telecom and healthcare services portfolio.
• Included Health: US integrated virtual care and navigation platform (formed from Doctor On Demand and Grand Rounds). Comparable to OTN's multi-specialty virtual care and eConsult-style specialist access model.
• Amwell: US-based telehealth platform serving health systems, insurers, and consumers with virtual care solutions. Comparable to OTN's platform-based virtual care delivery model.

Direct peers

• Maple: Canadian virtual care platform offering on-demand doctor visits via app and web. Directly comparable to OTN as a Canadian telemedicine provider, though privately funded and consumer-direct rather than government-mandated.
• Dialogue: Canadian virtual healthcare platform serving employers and employees with integrated telemedicine, mental health, and wellness services. Comparable to OTN's virtual care model but focused on employer-sponsored channels.
• WELL Health Technologies: Canadian digital health company operating a network of telehealth clinics and omnichannel patient services. Comparable to OTN's role in Canadian healthcare delivery with a strong virtual care focus.
• CloudMD: Canadian telehealth and mental health platform (now part of WELL Health Technologies). Comparable to OTN's combined virtual primary care and mental health service model in the Canadian market.

Regional players

• Lumeca: Saskatchewan-based virtual care platform serving Western Canada. Comparable to OTN's regional telemedicine focus but operating in a different Canadian province.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/otntelemedicine
• YouTubeyoutube.com/user/OTNtelemedicine
• Facebookfacebook.com/otntelemedicine
• LinkedInlinkedin.com/company/ontario-telemedicine-network

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ontario Telemedicine Network