What Fifosys does

Fifosys Limited is a UK-headquartered, vendor-independent managed service provider founded in 2001, delivering managed IT, co-managed IT, managed NOC, and managed cybersecurity services from offices in London (West Hampstead), Colchester, Wolverhampton, and Havant/Fareham. The company serves a base of more than 100 UK businesses across verticals including retail and leisure, property, healthcare and education, and professional services, with named reference customers such as Everyone Active SLM, Olympia London, Stiles Harold Williams, Hedley May, and London Claremont Clinic.

The technical stack is built primarily on the Microsoft ecosystem — Microsoft 365, Microsoft Azure, Microsoft Teams, SharePoint, and Entra ID — supplemented by 3CX (VoIP), Datto (backup and DR), Barracuda (managed XDR/email security), and CyberSmart (certification automation). Core operational capabilities include a 24/7/365 service desk with Level 2/Level 3 engineers, a Security Operations Centre providing continuous monitoring and dark web surveillance, a Network Operations Centre handling patching and root cause analysis, and professional services covering cloud migration, architecture design, IT auditing, disaster recovery, and virtual CIO advisory. The company holds ISO 27001 and Cyber Essentials Plus (six consecutive years) certifications.

Fifosys operates a subscription-based managed services model with monthly billing and quote-based, tailored pricing rather than published tiers, complemented by project-based professional services revenue. The go-to-market is sales-led and field-oriented, leveraging regional offices for face-to-face engagement, dedicated account managers, and co-managed delivery that integrates with clients' internal IT teams. Growth has been primarily organic supplemented by three tuck-in acquisitions (Foration in 2019, Enforce Technology in 2021, Technology Means Business in 2024), with no disclosed external funding.

Name

Fifosys

Legal name

Fifosys Limited

Website

https://fifosys.com

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

51–100 employees

Short description

Fifosys is a UK-based vendor-independent managed service provider founded in 2001, delivering managed IT, co-managed IT, managed NOC, and cybersecurity services to over 100 businesses across retail/leisure, property, healthcare, and professional services verticals from four regional offices.

Ownership category

akta.pro rank

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Recurring managed IT support services including network monitoring, maintenance, security, and cloud management delivered 24/7/365 through service desk and on-site engineers. Revenue generated through ongoing service contracts.
2. Cybersecurity Services: Security monitoring, incident response, dark web monitoring, penetration testing, vulnerability assessments, and compliance management services. Delivered through SOC with analyst-led alert response.
3. Professional Services: Project-based services including IT audits, strategy & compliance consulting, architecture design, migrations, office relocations, and infrastructure modernisation.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Fifosys is a vendor-independent managed service provider delivering proactive IT management, cybersecurity, cloud, and co-managed IT services to UK businesses. The company operates 24/7/365 service desk and SOC/NOC capabilities, covering network monitoring, infrastructure maintenance, endpoint security, dark web monitoring, cloud migration, and strategic consultancy from regional offices in London, Colchester, Wolverhampton, and Fareham.

Product overview

Fifosys delivers a unified managed IT services portfolio organized around four core service models (Fully Managed, Co-Managed, Managed NOC, and Cyber Safety/MSS) complemented by an extensive service catalogue. The core Fully Managed Services layer encompasses managed IT support, managed network, managed compliance, managed cloud, and managed telephony. This sits alongside a dedicated Cyber Security division offering dark web monitoring, SOC services, vulnerability assessments, penetration testing, and cyber awareness training. The Cloud Solutions layer provides cloud migration, cloud readiness assessments, cloud calling (Teams Voice), cloud backup, and managed cloud infrastructure supporting Azure, AWS, and hybrid environments. Business Applications include Microsoft 365, SharePoint, Automation, and Copilot. Professional Services round out the portfolio with consulting, auditing, architecture design, disaster recovery, end user training, IT budgeting, procurement, data protection, and digital transformation services.

Differentiator

Problem solved

Functional benefit

Products and services

• Fully Managed IT Services
• Co-Managed Services
• Managed NOC Services
• SOC Services
• Cyber Security Services
• Dark Web Monitoring
• Cloud Services
• 3CX Phone System
• Business Voice
• Professional Services

Quantifiable outcome

• 14+ year strategic partnerships with enterprise clients
• +2 more outcomes

Named customers11 records

Segments5 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

Feature4 records

Partnerships

Seven partnerships are on record, tiered core, minor and major.

• MicrosoftcoreTechnology or IntegrationMicrosoft Solutions Partner with deep integration across Microsoft 365, Azure, Teams, SharePoint, and Entra ID. Provides cloud services, business applications, and security solutions.
• DattocoreTechnology or IntegrationTechnology partner for backup, disaster recovery, and business continuity solutions.
• BarracudacoreTechnology or IntegrationSecurity partner providing managed extended detection and response (mXDR) and email security solutions.
• 3CXcoreTechnology or IntegrationVoIP phone system partner with over 600,000 installations globally, integrated with Microsoft Azure and Office 365 for cloud calling solutions.
• Sopro (Prospect Global Ltd)minorGTM or Marketing PartnerDigital marketing agent conducting marketing activity on behalf of Fifosys, registered with ICO (ZA346877).
• CyberSmartcoreTechnology or IntegrationAdvanced partner status for Cyber Essentials certification support and automation, reflecting quality and scale of certification services provided.
• Enforce TechnologymajorStrategic or Co-development PartnerAcquired by Fifosys, expanding the pool of resilience, engineering skills, and service desk support for Everyone Active SLM and other clients.

Scale indicators5 records

Recent moves7 records

Expansion highlights6 records

Emerging players

• BJSS: UK enterprise technology and managed services consultancy with strong Microsoft Azure practice. Comparable on cloud, security, and managed services offerings to enterprise customers, though with a heavier consulting/project mix than Fifosys.

Others

• CyberSmart: UK cybersecurity compliance platform where Fifosys holds Advanced Partner status. Comparable as an adjacent/ecosystem player: both serve UK SMBs on cyber compliance, but CyberSmart provides the underlying certification automation while Fifosys delivers the broader managed service wrapper.

Broad incumbents

• Softcat plc: UK-listed IT infrastructure reseller and managed services provider serving mid-market and enterprise customers with Microsoft-centric offerings. Directly overlaps Fifosys on cloud, licensing, and managed services, but at materially larger scale and with a different channel mix.
• Daisy Group: One of the UK's largest independent managed services providers, offering connectivity, cloud, and security services to UK businesses. Comparable to Fifosys in target customer profile and Microsoft/cloud-centric stack, but at substantially larger scale and with private equity backing.
• Gamma Communications: UK-listed unified communications and cloud services provider serving channel partners and direct customers. Comparable to Fifosys on cloud voice (Teams Voice, SIP) and managed communications services, but operating at much larger scale and partly through a channel model.
• SCC (Specialist Computer Centres): Large European IT services group with significant UK managed services and cloud operations, including Microsoft Azure practice. Overlaps with Fifosys on managed cloud, security, and infrastructure services for mid-market and enterprise.

Direct peers

• Focus Group: UK-based managed services and unified communications provider serving SMB and mid-market customers with cloud, connectivity, and security solutions. Direct competitor to Fifosys on Microsoft cloud, VoIP (3CX), and managed IT services for UK regional businesses.
• IT Lab: UK-based managed service provider delivering Microsoft-centric IT support, cloud, and security services to mid-market customers. Closely comparable to Fifosys in service portfolio, customer profile, and Microsoft-first positioning.
• Six Degrees Group: UK managed cloud, colocation, and unified communications provider offering 24/7 managed services to mid-market and enterprise. Direct overlap with Fifosys on managed cloud infrastructure, cyber, and connectivity for UK customers.

Regional players

• KCOM Group: UK telecoms and managed services provider with strong presence in Yorkshire/Humberside. Comparable to Fifosys on managed network, cloud, and unified communications offerings, though geographically concentrated in a different UK region.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/Fifosys
• LinkedInlinkedin.com/company/fifosys-ltd

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A3 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Fifosys