Neo Logistics
Neo Logistics is a Pico Rivera, California-based third-party logistics (3PL) provider offering e-commerce fulfillment, Amazon FBA prep, warehousing, transloading, and supply chain management for SMB online retailers and importers, shipping 100,000+ orders monthly from a facility near the Port of Long Beach.
- Company typePrivate
- Founded2019
- HeadquartersPico Rivera, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Neo Logistics does
Neo Logistics is a privately held, bootstrapped third-party logistics (3PL) provider founded around 2020 and headquartered at 8200 Industry Ave, Pico Rivera, California. The company serves e-commerce businesses — primarily Amazon FBA sellers and multi-channel retailers — offering e-commerce fulfillment (pick/pack/ship), Amazon FBA prep and transfers, warehousing, inbound air and ocean freight, transloading, returns management, kitting and assembly, custom packaging, and supply chain management services including procurement, analytics, and risk management. The company states that 95% of clients use its FBA transfer service and that it ships more than 100,000 orders per month from its single warehouse facility, which is located less than one hour from the Port of Los Angeles and Port of Long Beach.
The company operates a multi-channel integration platform that connects to Amazon, Shopify, eBay, Walmart, and BigCommerce, automatically syncing inventory across sales channels and triggering packing, labeling, and shipping on order receipt. Reported technology differentiators include real-time tracking and monitoring, a 100% shipping accuracy guarantee, machine learning–based supply chain analytics, and a risk management module. Four founders with combined 45+ years of e-commerce and logistics experience (including CEO Ryan Elich) lead the company, which is privately held with no disclosed institutional funding, parent company, or subsidiaries.
Neo Logistics monetizes primarily via per-order transaction pricing (pick/pack and FBA transfers), tiered per-pallet storage fees ($30 for 1-30 days, $36 for 31-90, $40 for 90+ days), and fee-for-service ancillary work such as container receiving ($300 per 20ft, $430 per 40ft floor-loaded) and prep labor ($0.15/label, $0.10/item). The go-to-market motion is sales-led, combining a quote-driven website, direct phone and email outreach, content marketing via an active blog, and prominent customer testimonials across consumer product verticals including food/catering (Cakes of Eden), supplies/distribution (NC Supplies), and lifestyle/consumer products (Life Made Better).
Neo Logistics firmographics
Firmographics- Name
- Neo Logistics
- Legal name
- Neo Logistics
- Website
- https://theneologistics.com
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Neo Logistics is a Pico Rivera, California-based third-party logistics (3PL) provider offering e-commerce fulfillment, Amazon FBA prep, warehousing, transloading, and supply chain management for SMB online retailers and importers, shipping 100,000+ orders monthly from a facility near the Port of Long Beach.
- Ownership category
- akta.pro rank
Neo Logistics industry classification
Industry- Product category
- Third-Party Logistics (3PL) Services
- NAICS
- General Warehousing and Storage (493110), Freight Transportation Arrangement (488510), Warehousing and Storage (493)
- SIC
- Public Warehousing & Storage (4220), Arrangement Of Transportation Of Freight & Cargo (4731)
- akta.pro primary industry
- E-commerce Fulfillment & Omnichannel Logistics (Pick/Pack/Returns) (TLAIAAAD)
- akta.pro secondary industries
- B2B / Wholesale Fulfillment Centers (TLALADAB), E-commerce & Fulfillment Warehousing (Dedicated/Shared) (TLAIACAJ), Personalization & Value-Added E-commerce Fulfillment (Kitting, Inserts, Engraving) (TLAIADAK), Reverse Logistics: Refurbishment, Recommerce & Secondary Market Prep (TLAIADAF), Inventory Management & Replenishment (Cycle Counts, Slotting, Demand-Based Replen) (TLAIADAM), Retail (Store Replenishment) & Omnichannel (TLAIALAF)
Keywords
Where Neo Logistics is headquartered
LocationHeadquarters
- HQ city
- Pico Rivera
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Neo Logistics business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain
Revenue model
- Warehousing and Storage Services: Monthly storage fees based on pallet count and storage duration. Rates vary by storage period length with tiered pricing for 1-30 days, 31-90 days, and 90+ days.
- E-commerce Order Fulfillment: Pick and pack services for e-commerce orders with 1-2 day fulfillment for both FBA and FBM orders, including SFP (Seller Fulfilled Prime).
- FBA Prep and Transfer Services: Core business service (95% of clients utilize) including comprehensive FBA prepping, labeling (FN-SKU), poly bagging, bubble wrapping, and shipping to Amazon fulfillment centers.
- Transloading Services: Container unloading, palletizing inventory, and freight out services. Flat rate pricing for transloading operations located near Port of Los Angeles.
- Product Receiving: Fees for receiving floor-loaded containers (20ft and 40ft) and pre-palletized shipments or UPS/FedEx shipments, including unloading and put away.
- Inbound Freight Services: Air and ocean freight shipping services for importing products into the USA, with freight management and cross-country delivery capabilities.
- Supply Chain Management Services: Comprehensive services including procurement, logistics management, supply chain analytics, and risk management for optimizing supply chain operations.
- Kitting and Assembly: Customized assembly line configurations and pre-assembling components into kits for end users.
- Returns Management: Returns processing across all channels including email communication, product inspection, testing, and inventory restocking.
- Custom Packaging Solutions: Custom boxes, branded tape, and personalized inserts for branded unboxing experiences.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Storage & Inventory Management - Tiered by storage duration |
| Unit Pricing | Pay-as-you-go | Product Receiving - Based on container type and shipment format |
| Unit Pricing | Pay-as-you-go | Product Preparation Services |
| Unit Pricing | Pay-as-you-go | Transloading Services - Flat rate container handling |
| Transaction based/ take rate | Pay-as-you-go | Pick/Pack Orders - E-commerce fulfillment |
| Other | Quote-based | FBA Transfers - Core business service |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels5 records
Neo Logistics product offering
Product offeringCore offering
Neo Logistics is a B2B third-party logistics (3PL) provider that offers warehousing, e-commerce order fulfillment, Amazon FBA prep and transfer, transloading, and inbound freight services from a single facility in Pico Rivera, California. Its integrated platform connects directly to Amazon, eBay, Walmart, Shopify, and BigCommerce to automatically sync inventory and process pick/pack/ship orders across multiple sales channels. The company primarily serves SMB e-commerce businesses with a 100% shipping accuracy guarantee and ships 100,000+ orders monthly.
Product overview
Neo Logistics operates as a comprehensive 3PL (Third-Party Logistics) provider specializing in e-commerce and Amazon FBA fulfillment services. The company offers a unified platform of logistics services centered around five core offerings: E-commerce Fulfillment (connecting to Amazon, eBay, Walmart, Shopify, and BigCommerce), FBA Prep & Ship (their primary service for 95% of clients), Warehousing Solutions, Supply Chain Management, and Transloading Services. These core products are supported by modular add-on services including Procurement Services, Logistics Management, Supply Chain Analytics, Risk Management, Inbound Freight, Inventory Management, Kitting and Assembly, Multi-Channel Fulfillment, Returns Management, Custom Packaging Solutions, and specialized Fashion Warehousing Solutions. The integrated platform enables merchants to manage their entire supply chain from a single provider.
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- 100,000+ orders shipped monthly
- +4 more outcomes
Companies that use Neo Logistics
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles4 records
Neo Logistics technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
Feature6 records
Neo Logistics partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and secondary.
- AmazoncoreIntegrated platform partner for Fulfillment by Amazon (FBA) operations. Neo Logistics provides comprehensive FBA prep services including labeling (FN-SKU), poly bagging, bubble wrapping, and shipping to Amazon fulfillment centers. Their 95% of clients utilize services for FBA needs.
- ShopifycorePre-built Shopify integration allowing seamless connection between Shopify stores and Neo Logistics fulfillment platform. Shipping software connects to Shopify for automatic order processing and inventory synchronization.
- eBaysecondaryMulti-channel fulfillment integration enabling order processing from eBay marketplace alongside other sales channels in unified portal.
- WalmartsecondaryMulti-channel fulfillment integration for Walmart marketplace orders, combined with other sales channels in single management portal.
- BigCommercesecondaryMulti-channel fulfillment integration for BigCommerce e-commerce platform, enabling automatic order processing and inventory updates.
- International Shipping CarrierscorePartnerships with air and ocean freight carriers for international shipping services. Established relationships with an extensive network of local and global suppliers for procurement services. Collaboration with local service providers to navigate complexities of global trade.
- DHLcoreShipping carrier partnership for domestic and international delivery services. Neo Logistics coordinates with carriers like DHL and USPS for order fulfillment and shipping.
- USPScoreShipping carrier partnership for domestic delivery options. Integrated into Neo Logistics shipping coordination alongside other carrier partners.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
Neo Logistics competitors and assessment
Company assessmentBroad incumbents
- Flexport: Flexport is a large global logistics platform spanning ocean freight, air freight, trucking, and warehousing (including post-Deliverr acquisition), serving as a broad incumbent with overlapping fulfillment and freight capabilities that compete with Neo Logistics at the higher end of its seller base.
- Fulfillment by Amazon (FBA itself): Amazon's own FBA program is the broad incumbent that defines the prep and inbound shipping market Neo Logistics serves; 3PLs like Neo Logistics essentially exist to handle the prep and inbound leg of FBA, making Amazon both the dominant platform partner and primary substitute.
Regional players
- Prep & Warehousing Solutions (multiple small FBA prep 3PLs in Southern California): Multiple small Southern California FBA prep and 3PL providers near the Port of LA/Long Beach compete directly with Neo Logistics for Amazon sellers seeking local proximity-based prep services, but typically with narrower service offerings.
Emerging players
- Boxzooka: Boxzooka is an FBA prep and e-commerce fulfillment provider focused on Amazon sellers and Shopify merchants, offering labeling, kitting, returns, and warehouse storage—a focused emerging player with overlapping FBA prep specialization like Neo Logistics's core offering.
Direct peers
- ShipBob: ShipBob is a leading tech-enabled 3PL serving e-commerce merchants with multi-channel fulfillment, inventory management, and integrations with Amazon, Shopify, Walmart, and eBay—directly overlapping with Neo Logistics's core e-commerce fulfillment and multi-channel offering, though ShipBob operates a national distributed warehouse network.
- ShipMonk: ShipMonk provides multi-channel e-commerce fulfillment, FBA prep, warehousing, and returns processing for SMB and mid-market online sellers, with proprietary OMS/WMS technology—comparable to Neo Logistics in service mix and target customer, but with multiple U.S. fulfillment centers.
- RedStag Fulfillment: RedStag Fulfillment offers e-commerce warehousing, pick-and-pack, and FBA prep services with accuracy guarantees and integrated technology for online retailers—closely matching Neo Logistics's positioning around accuracy, SMB e-commerce focus, and value-added fulfillment services.
- Rakuten Super Logistics: Rakuten Super Logistics provides U.S.-based e-commerce fulfillment, FBA prep, returns management, and multi-channel integration for online sellers—a directly comparable 3PL model serving SMB and mid-market merchants with similar service breadth to Neo Logistics.
- eFulfillment Service: eFulfillment Service is a 3PL focused on ecommerce order fulfillment, FBA prep, returns, and kitting for online retailers—a long-standing SMB-focused competitor serving the same Amazon FBA and multi-channel seller segment Neo Logistics targets.
- Deliverr: Deliverr (now part of Flexport) operated a fast-delivery e-commerce fulfillment network for FBA and FBM sellers, and its successor operations remain a directly relevant peer serving the multi-channel e-commerce merchant base with fulfillment and prep services.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Neo Logistics social profiles
Digital presenceNeo Logistics financial estimates
Financial estimateRevenue estimate
Valuation estimate
Neo Logistics leadership team
Management profileNumber of profiles
Profiles2 records
Neo Logistics funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Neo Logistics M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Neo Logistics
What does Neo Logistics do?
Neo Logistics is a B2B third-party logistics (3PL) provider that offers warehousing, e-commerce order fulfillment, Amazon FBA prep and transfer, transloading, and inbound freight services from a single facility in Pico Rivera, California. Its integrated platform connects directly to Amazon, eBay, Walmart, Shopify, and BigCommerce to automatically sync inventory and process pick/pack/ship orders across multiple sales channels. The company primarily serves SMB e-commerce businesses with a 100% shipping accuracy guarantee and ships 100,000+ orders monthly.
Is Neo Logistics a public or private company?
Neo Logistics is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Neo Logistics founded?
Neo Logistics was founded in 2019. It employs 11 to 50 people.
Where is Neo Logistics based?
Neo Logistics is headquartered in Pico Rivera, United States, in the North America region.
How does Neo Logistics make money?
Ten revenue lines are on record. Warehousing and Storage Services are the primary driver. The others are E-commerce Order Fulfillment, FBA Prep and Transfer Services, transloading Services, product Receiving, inbound Freight Services, supply Chain Management Services, kitting and Assembly, returns Management and custom Packaging Solutions.
Who are Neo Logistics's main competitors?
Broad incumbents on record are Flexport and Fulfillment by Amazon (FBA itself). Prep & Warehousing Solutions (multiple small FBA prep 3PLs in Southern California) is listed as a regional player. Boxzooka is listed as an emerging player. Direct peers are ShipBob, ShipMonk, RedStag Fulfillment, Rakuten Super Logistics, eFulfillment Service and Deliverr.
Does Neo Logistics have an API?
No public API is recorded for Neo Logistics.
What industry is Neo Logistics in?
Neo Logistics's product category is Third-Party Logistics (3PL) Services. Its primary akta.pro industry code is TLAIAAAD, E-commerce Fulfillment & Omnichannel Logistics (Pick/Pack/Returns), with a secondary code of TLALADAB, B2B / Wholesale Fulfillment Centers. Its NAICS code is 493110 and its SIC code is 4220.