FX Technologies

What FX Technologies does

FX Technologies is a privately-held IT managed services provider headquartered at 605 N Boonville, Springfield, Missouri, serving small businesses across the US Midwest. The company delivers a comprehensive suite of outsourced IT services — managed IT support, hosted VoIP, cloud backup and disaster recovery, network security, cloud storage, wireless networking, Microsoft Office 365, and IT consulting — positioning itself as an "IT General Contractor" that serves as the single point of contact for all of a client's technology needs.

The technology stack is primarily composed of third-party platforms that FX Technologies resells, integrates, and manages on behalf of clients. This includes Microsoft Office 365 (under formal Microsoft partnership) and Datto business continuity and disaster recovery solutions. The hosted VoIP offering is delivered as a cloud-based phone system consolidating voice, video, and data over a single communication circuit, with features such as auto-attendant, IVR, voicemail-to-email, call parking, call conferencing, and unlimited extensions. Cloud backup operates in real time with advanced encryption to off-site storage. Day-to-day service delivery relies on ScreenConnect remote access, ticketing/documentation workflows, and 24/7 network monitoring with on-site response for major issues.

Revenue is generated predominantly through subscription-based recurring managed services contracts paid on a monthly basis, supplemented by one-time professional services engagements such as IT audits and consulting. Pricing is quote-based and not publicly disclosed. The go-to-market motion is sales-led, targeting local small businesses via direct outreach, a free IT audit lead magnet, a tech blog for content marketing, and word-of-mouth referrals. Customer segments are diversified across verticals including healthcare, legal, hospitality, retail, and home services.

Name

FX Technologies

Legal name

FX Technology

Website

https://fxtech.org

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

11–50 employees

Short description

FX Technologies is a privately-held IT managed services provider in Springfield, Missouri, delivering managed IT support, hosted VoIP, cloud backup, network security, and consulting to small businesses across healthcare, legal, hospitality, retail, and home service verticals in the US Midwest.

Ownership category

akta.pro rank

Headquarters

HQ city

Springfield

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Ongoing managed IT services providing comprehensive IT support, monitoring, and management for small businesses. Includes 24/7 remote network monitoring, remote access support, and on-site response for major issues.
2. IT Consulting and Planning: IT audit and consultation services to evaluate infrastructure, identify problems, and recommend improvements. Helps with IT planning, compliance, and strategic technology decisions.
3. VoIP Services: Hosted phone system with monthly subscription model. Eliminates need for on-site PBX equipment, reduces telecommunications costs while expanding functionality.
4. Cloud Backup Services: Monthly fee cloud backup and disaster recovery services. Provides peace of mind through secure, recoverable data storage with real-time backup capabilities.
5. Microsoft Office 365 Partnership: As an official Microsoft partner, reselling and supporting Microsoft Office 365 solutions for business customers.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

FX Technologies is a managed IT services provider delivering outsourced IT management, hosted VoIP phone systems, cloud backup and disaster recovery, network security, wireless networking, and IT consulting to small businesses in the Springfield, Missouri area. The company positions itself as an Information Technology General Contractor (ITGC), acting as a single point of contact that customizes and manages all IT solutions for clients that lack in-house IT staff.

Product overview

FX Technologies is an IT managed services provider offering a comprehensive portfolio of technology solutions. The core offering centers on Managed IT Services, supplemented by specialized services including Network Security, Voice Services (VoIP), Cloud Services, Backup Solutions, Wireless Networking, Microsoft Office 365 implementation, and IT Consulting/Planning. The company positions itself as an IT General Contractor, acting as a single point of contact to manage all IT solutions for small businesses, from design through implementation and ongoing support.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services Comprehensive managed IT services providing remote network monitoring, remote access support, 24/7 network monitoring, and on-site response for major issues. Includes ticketing, documentation, and workflow management for small businesses without in-house IT staff.
• Network Security Multi-layered network security services including access control, antivirus and malware software, disaster recovery planning, email security, firewall protection, security training, and wireless security implementation for small businesses.
• Voice Services (VoIP) Voice over Internet Protocol hosted phone services with advanced features including auto attendant, IVR, voicemail, unified messaging, conference calling, intercom, and multi-location support. Delivered as a hosted/cloud solution eliminating the need for on-site PBX equipment.
• Cloud Services Cloud storage solutions providing scalable data storage, cost-effective hardware replacement, unlimited storage potential, and secure data access with multi-factor authentication for small businesses.
• Backup Solutions Cloud backup and disaster recovery services protecting data from floods, fires, cyber attacks, and system failures. Includes real-time automatic backup and advanced encryption technology for secure off-site data storage.
• Wireless Networking Wireless network design, implementation, and management for businesses. Includes guest network access, custom solutions tailored to business needs and budget, and expert IT technician support.
• Microsoft Office 365 Official Microsoft Partner providing Office 365 suite including Word, Excel, PowerPoint, OneNote, and Outlook with implementation and support services for home businesses and small offices.
• IT Consulting/Planning IT audit, consultation, and planning services to examine IT infrastructure, policies, and operations. Includes compliance assessment, technology implementation planning, and free business IT audit offerings.

Quantifiable outcome

• Reduce IT costs compared to hiring in-house staff
• +2 more outcomes

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Three partnerships are on record, tiered core and minor.

• MicrosoftcoreTechnology or IntegrationFX Technology is an official Microsoft partner, offering Microsoft Office 365 solutions to business customers. This partnership enables them to resell and support Microsoft productivity tools including Word, Excel, PowerPoint, OneNote, and Outlook 2016.
• DattocoreTechnology or IntegrationFX Technology offers Datto disaster recovery solutions as part of their IT management services. Datto provides business continuity and disaster recovery solutions to protect sensitive and irreplaceable business data.
• Value-Added Resellers (VARs)minorChannel Partner/ Reseller/ DistributorFX Technology works with Value-Added Resellers (VARs), systems integration organizations, and other service providers to package and deliver VoIP services to customers. These partnerships help extend their market reach.

Scale indicators1 record

Recent moves5 records

Expansion highlights4 records

Direct peers

• TechMD: TechMD is a managed IT services provider focused on SMB and mid-market clients with particular strength in healthcare practices — directly comparable to FX Technologies on vertical focus and managed services model.
• Ntiva: Ntiva is an IT managed services provider delivering managed IT, cloud, security, VoIP, and consulting to SMB and mid-market clients nationwide — directly comparable service portfolio and customer segment to FX Technologies.
• Dataprise: Dataprise provides managed IT services, cybersecurity, backup/disaster recovery, and cloud to SMB and mid-market clients — same core MSP service stack and similar SMB focus as FX Technologies.
• Coretelligent: Coretelligent delivers managed IT, cybersecurity, cloud, and compliance services to SMB and mid-market clients — overlapping managed services portfolio and customer profile with FX Technologies.
• BlackPoint IT Services: BlackPoint IT is a managed services provider delivering IT management, security, cloud, and consulting to SMBs — comparable managed services scope and customer focus to FX Technologies.
• Stratosphere Networks: Stratosphere Networks offers managed IT, VoIP, network security, cloud, and help-desk support to small and mid-sized businesses — directly competing line-up of services and customer size band.
• ZAG Technical Services: ZAG Technical Services is a managed IT and security provider serving SMB and mid-market clients with VoIP, backup, and cloud offerings — close functional overlap on services and target customer with FX Technologies.
• Impact Networking: Impact Networking provides managed IT, cloud, VoIP, document solutions, and IT consulting to SMB clients in the U.S. Midwest and beyond — same comprehensive bundle and customer segment as FX Technologies.

Broad incumbents

• Logically: Logically is a larger managed IT and cybersecurity services provider with a broad portfolio — overlaps FX Technologies on managed IT and security but operates at greater scale and national footprint.

Regional players

• C Spire Business: C Spire Business offers managed IT, cloud, and communications services primarily across the Southeast U.S. — comparable MSP/VoIP/IT services bundle but anchored to a different U.S. region than FX Technologies.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about FX Technologies