It's Here

What It's Here does

It's Here is a cloud-based SaaS company headquartered in Coquitlam, British Columbia, that delivers an integrated delivery management and warehouse management (WMS) platform targeting e-commerce retailers, third-party logistics (3PL) providers, regional retailers, wholesalers/distributors, and enterprise organizations in Canada. The platform combines four interlocking applications — Delivery Management Software, Delivery Scheduler (Appointment Scheduler), Sorting Hub WMS, and Fulfillment WMS — plus adjacent modules for 3PL Billing & Invoicing, Return Management (reverse logistics), Online Store Management, Carrier Management, and Inventory Management, supported by a Driver Mobile App and a Scanner App. Underlying technical components include AI-assisted route optimization, multi-carrier rate shopping across FedEx/UPS/USPS/DHL, real-time inventory tracking, automated low-stock alerts with auto-generated purchase orders, digital proof of delivery, and high-resolution photo capture for returns processing; an Open API supports custom integrations with existing business systems.

The product is sold primarily via a subscription-based SaaS model on monthly or annual plans with a 7-day free trial and self-serve signup at app.itshere.com; enterprise pricing is quote-based with dedicated demos booked through Setmore and assigned account managers. Go-to-market mixes a product-led growth motion (website, free trial, signup) with an enterprise field sales overlay, while distribution relies on direct digital channels and a regional (BC/Canada) footprint that includes a Kelowna, BC office alongside the Coquitlam HQ. The business operates as a subsidiary under DelGate, a strategic operating parent with over a decade of logistics experience and more than 1 million tons of freight transported; no external venture or private equity funding is disclosed, suggesting a bootstrapped commercial model anchored by the parent company's 3PL relationships, with stated value propositions of up to 40% shipping cost savings, sub-20-second returns lifecycle processing, and unified multi-channel commerce and carrier management through one dashboard.

Name

It's Here

Legal name

It's Here Delivery

Website

https://itshere.com

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

1–10 employees

Short description

It's Here is a Canadian cloud-based SaaS company offering an integrated delivery management and warehouse management platform, with AI route optimization, multi-carrier rate shopping, and native e-commerce integrations, serving e-commerce, 3PL, retail, and wholesale clients across Canada.

Ownership category

akta.pro rank

Product category

Delivery Management Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

WMS for 3PL/Contract Logistics (Multi-Client/Billing) (TLAEABAC)

akta.pro secondary industries

WMS for eCommerce & Omnichannel Fulfillment (TLAEABAB), Fulfillment Execution & Task Management (Pick/Pack/Ship) (TLAEACAD), Fulfillment Technology & Warehouse Management Systems (WMS) (CRAFAMAB)

Keywords

• Delivery management software
• Warehouse management software
• Logistics SaaS platform
• Multi-carrier shipping
• Ecommerce fulfillment

Headquarters

HQ city

Coquitlam

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations

Revenue model

1. SaaS Software Subscriptions: Subscription-based pricing model for access to Delivery Management Software, Warehouse Management Software, and related applications. Available via monthly or annual plans.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels7 records

Core offering

It's Here provides cloud-based delivery management and warehouse management software (WMS) for logistics and 3PL operations in Canada. The platform integrates route optimization, real-time inventory tracking, multi-carrier rate shopping, reverse logistics/returns processing, multi-merchant dashboards, and native integrations with major ecommerce storefronts (Shopify, Amazon, Walmart, eBay, Etsy, WooCommerce) under one unified SaaS suite, complemented by mobile apps for warehouse scanning and driver task management.

Product overview

It's Here is a cloud-based delivery management and warehouse management software company offering an all-in-one integrated platform for 3PL logistics operations. The product portfolio includes seven interconnected modules: Delivery Management Software (core platform for logistics operations), Delivery Scheduler (automated appointment booking), Sorting Hub WMS (warehouse sorting and distribution), Warehouse Management Software/WMS (inventory and fulfillment control), 3PL Billing & Invoicing (automated client billing), Return Management System (reverse logistics), Online Store Management Software (multi-channel ecommerce integration), Carrier Management Software (multi-carrier rate comparison), and Inventory Management Software (real-time stock tracking). Supporting mobile applications include the Scanner App (warehouse floor barcode scanning) and Driver Mobile App (driver task management and navigation). All modules share a unified database enabling real-time data sync across the entire logistics workflow. The platform is complemented by an Open API enabling custom integrations with existing business systems.

Differentiator

Problem solved

Functional benefit

Products and services

• Delivery Management Software Core delivery management solution that optimizes logistics operations, route planning, driver dispatch, and real-time tracking for seamless order fulfillment and customer satisfaction. Targeted at logistics companies, 3PL providers, and retailers managing fleets of drivers.
• Delivery Scheduler Automated delivery appointment setup system that streamlines scheduling, minimizes waiting times, and maximizes delivery efficiency with full customer experience control. Designed for businesses managing recurring or scheduled deliveries.
• Sorting Hub WMS Warehouse Management System designed for sorting facilities, enabling efficient package sorting, routing, and distribution hub operations for large-volume distribution centers.
• Warehouse Management Software (WMS) Comprehensive WMS providing real-time inventory control, order processing, and fulfillment optimization across single and multi-warehouse operations. Targeted at ecommerce merchants, 3PL providers, and retailers.
• 3PL Billing & Invoicing

Quantifiable outcome

• Save up to 40% on shipping costs through intelligent multi-carrier rate shopping
• +2 more outcomes

Named customers2 records

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

AI capability12 records

Feature12 records

Partnerships

Seven partnerships are on record, tiered core and flagship.

• ShopifycoreTechnology or IntegrationNative e-commerce platform integration enabling Shopify merchants to sync inventory, manage orders, and automate fulfillment directly through It's Here platform.
• AmazoncoreTechnology or IntegrationIntegration with Amazon marketplace for order synchronization and inventory management.
• WalmartcoreTechnology or IntegrationIntegration with Walmart marketplace enabling multi-channel selling and inventory synchronization.
• eBaycoreTechnology or IntegrationeBay integration for order management and inventory sync across channels.
• EtsycoreTechnology or IntegrationIntegration with Etsy marketplace enabling sellers to manage orders and inventory through the platform.
• WooCommercecoreTechnology or IntegrationIntegration with WooCommerce WordPress plugin for order and inventory management.
• DelGateflagshipStrategic or Co-development PartnerParent company and strategic partner. DelGate is a leading 3PL solution for large and bulky items in Canada, trusted by hundreds of brands. Through this partnership, It's Here benefits from over a decade of logistics experience and successful transportation of over 1 million tons of freight.

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Onfleet: Onfleet is a SaaS platform for last-mile delivery management offering route optimization, real-time tracking, driver apps, and proof of delivery. It directly overlaps with It's Here's Delivery Management Software, Driver Mobile App, and route optimization capabilities for SMB and mid-market shippers and 3PLs.
• ShipHero: ShipHero is a cloud-based WMS and fulfillment platform built for e-commerce brands and 3PLs, with multi-channel inventory sync and shipping integrations. It competes head-to-head with It's Here's WMS, online store management, and 3PL-focused modules.
• Cin7: Cin7 (now Cin7 Core/Omni) provides cloud inventory management, order management, and WMS with multi-channel integrations to Shopify, Amazon, and other marketplaces. It overlaps with It's Here's Inventory Management, Online Store Management, and WMS modules for SMB and mid-market retailers.
• 3PL Central: 3PL Central is a WMS purpose-built for third-party logistics providers, supporting multi-client billing, inventory management, and warehouse operations. It is the most direct competitor to It's Here's 3PL-focused WMS, multi-merchant dashboard, and 3PL Billing & Invoicing modules.
• Tookan (by Jungleworks): Tookan is a delivery management and field service automation platform offering dispatch, route optimization, driver apps, and live tracking. It directly competes with It's Here's Delivery Management Software and Driver Mobile App, particularly for SMB and 3PL customers.
• Ordoro: Ordoro provides shipping, inventory, and order management software for e-commerce merchants, with multi-carrier rate shopping and integrations to Shopify, Amazon, and other channels. It overlaps with It's Here's Carrier Management, Inventory Management, and Online Store Management modules.
• Bringg: Bringg is a delivery orchestration platform used by enterprises and 3PLs for last-mile management, driver dispatch, and real-time visibility. It competes with It's Here's enterprise delivery management capabilities and dedicated account-manager-driven sales motion.
• ShipStation: ShipStation is a multi-carrier shipping software for e-commerce sellers, offering rate comparison, label printing, and order management integrations. It directly overlaps with It's Here's Carrier Management Software and online store integrations.

Broad incumbents

• Manhattan Associates: Manhattan Associates is a large enterprise software provider of WMS, TMS, and supply chain solutions used by major retailers, 3PLs, and manufacturers. It represents the upper bound of WMS competition that It's Here would face when moving up-market into enterprise deals.

Emerging players

• Route4Me: Route4Me is a route optimization and dispatch SaaS used by SMBs and last-mile fleets. It competes on the route optimization and dispatch capabilities that form a core part of It's Here's Delivery Management Software, though with a narrower WMS and 3PL feature set.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/ItsHereDeliveryServicesSolution
• LinkedInlinkedin.com/company/it-s-here-delivery
• Instagraminstagram.com/itshere.delivery?igshid=YmMyMTA2M2Y=

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about It's Here