RAD Group
RAD Group Ltd is a UK-based managed IT services provider founded in 2003, offering eight branded service lines covering 24/7 IT management, Microsoft 365 cloud solutions, security, backup, communications, intranet, and web development to UK SMB and mid-market clients across five verticals.
- Company typePrivate
- Founded2003
- HeadquartersKeston, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingServices
What RAD Group does
RAD Group Ltd is a UK-based managed IT services provider founded in 2003 and headquartered in the South East of England, serving hundreds of businesses across the UK with limited international reach. The company operates a portfolio of eight branded service lines: RAD 24/7 (24/7 IT management and monitoring), RAD ONE (technology consultancy), RAD 365 (Microsoft 365 cloud solutions), RAD COMM (cloud-based PBX communications built on 3CX), RAD PLUS (data backup and recovery using SolarWinds, Veeam, and Datto), RAD ION (SharePoint-based Digital Workplace and intranet), RAD SEC (enterprise-level security with Panda/SonicWall), and RAD WEB (web design, development, and SEO). Underlying architecture is a Microsoft-centric ecosystem with integrations across Teams, SharePoint, Power Platform, Azure, Salesforce, and Dynamics 365, with no proprietary AI or data platform of its own.
RAD Group's core technology stack is built on best-in-class third-party vendor partnerships (Microsoft, HP, Cisco, Dell, IBM, 3CX, SolarWinds, Veeam, Datto, Panda, SonicWall, Netgear) rather than proprietary IP, with the firm's own value-add sitting in integration, monitoring, and consultancy layers. The company is privately held (Company Registration 10964400), founder-led with Andrew Cochrane as Founder and Group Commercial Director, and operates with 11-50 employees.
RAD Group monetises predominantly through monthly recurring subscriptions on managed service contracts (RAD 24/7, RAD SEC, RAD PLUS, RAD 365, RAD COMM), supplemented by project-based professional services for migrations, implementations, and web builds, and ongoing technology consultancy via RAD ONE. Pricing is not publicly disclosed and is set via tailored SLAs following a free phone consultation. Go-to-market is consultative direct sales targeting UK businesses of all sizes across five verticals — Construction, Finance, Education, Healthcare, and Industrial — with content marketing, SEO, and email as primary demand-generation channels. The firm holds Cyber Essentials and Cyber Essentials Plus certifications and positions its Microsoft 365 stack for ISO 27001 and GDPR compliance advisory.
RAD Group firmographics
Firmographics- Name
- RAD Group
- Legal name
- RAD Group Ltd
- Website
- https://rad-group.co.uk
- Company type
- Private
- Founded year
- 2003
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- RAD Group Ltd is a UK-based managed IT services provider founded in 2003, offering eight branded service lines covering 24/7 IT management, Microsoft 365 cloud solutions, security, backup, communications, intranet, and web development to UK SMB and mid-market clients across five verticals.
- Ownership category
- akta.pro rank
RAD Group industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Custom Computer Programming Services (541511), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Processing & Data Preparation (7374)
- akta.pro primary industry
- Managed Workplace Services (DaaS/Workplace-as-a-Service) (BPAEAIAA)
- akta.pro secondary industries
- Collaboration & Unified Communications Management (UCaaS/VoIP) (BPAEABAK), Governance, Risk & Compliance (GRC) Managed Services (BPAEADAJ), Site Reliability Engineering (SRE) & Reliability Operations (BPAEAKAD)
Keywords
Where RAD Group is headquartered
LocationHeadquarters
- HQ city
- Keston
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
RAD Group business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services (RAD 24/7): Recurring monthly subscription for comprehensive IT management and monitoring services covering all workstations, servers, and mobile devices with 24/7 support.
- Professional Services and Consultancy: One-time and project-based services including IT consultancy, system upgrades, migrations, implementation, and training. RAD One provides ongoing technology consulting.
- Communication Solutions (RAD COMM): Cloud-based phone system with call-based billing model offering cost savings compared to traditional BT phone lines and services.
- Web Development Services (RAD WEB): One-time project-based fees for website design, development, and ongoing maintenance and technical support.
- Security Services (RAD SEC): Monthly subscription for enterprise-level IT security with 24/7 monitoring, antivirus protection, and ransomware protection.
- Backup and Recovery (RAD Plus): Monthly subscription for data backup and recovery services using industry-leading providers with business continuity planning.
- Cloud Solutions (RAD 365): Microsoft 365 optimisation and Azure virtualisation services provided as ongoing consultancy and support subscription.
- Digital Workplace (RAD ION): Intranet and Digital Workplace implementation with strategy, training, and ongoing adoption support services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | RAD 24/7 - Fixed monthly subscription for IT management |
| Subscription | Monthly | RAD COMM - Cloud-based phone system with call billing |
| Subscription | Monthly | RAD Plus - Backup and recovery subscription |
| Subscription | Monthly | RAD SEC - Security services subscription |
| Subscription | Monthly | RAD 365 - Microsoft 365 optimisation |
| Other | Multi-year contract | Project-based professional services |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
RAD Group product offering
Product offeringCore offering
RAD Group is a UK-based managed IT services provider delivering eight integrated service lines to businesses: RAD 24/7 (IT management and monitoring), RAD ONE (technology consultancy), RAD 365 (Microsoft 365 cloud solutions), RAD COMM (cloud-based VoIP communications), RAD PLUS (data backup and disaster recovery), RAD ION (SharePoint-based Digital Workplace), RAD SEC (enterprise IT security), and RAD WEB (web design and development). Services are delivered through monthly subscriptions and project-based engagements targeting UK and international businesses.
Product overview
RAD Group is a UK-based managed IT services provider offering a portfolio of eight integrated service products. The core offering includes RAD 24/7 (IT management and monitoring), RAD ONE (technology consultancy), RAD 365 (Microsoft 365 cloud solutions), RAD COMM (VoIP/cloud communications built on 3CX), RAD PLUS (backup and disaster recovery using SolarWinds/Veeam/Datto), RAD ION (SharePoint intranet and Digital Workplace strategy), RAD SEC (enterprise security), and RAD WEB (web design and development). These products are designed to work together - for example, RAD 365 leverages Microsoft 365 tools that integrate with RAD ION's intranet platform and RAD COMM's communication systems, while RAD SEC and RAD PLUS provide security and backup layers across the infrastructure. RAD ONE serves as the consultancy layer helping clients migrate to and optimize these cloud-based services.
Differentiator
Problem solved
Functional benefit
Brands
- RAD 24/7: Comprehensive IT management and monitoring service for workstations, servers, and mobile devices with 24/7 support.
- RAD ONE
- RAD 365
- RAD SEC
- RAD WEB
- RAD COMM
- RAD PLUS
- RAD ION
Products and services
- RAD 24/7 Comprehensive 24/7 IT management and monitoring service for workstations, servers, and mobile devices, including real-time performance analysis, asset management reports, and patch management for UK businesses.
- RAD ONE Technology consultancy service providing ongoing consultation with IT experts for IT optimisation, productivity improvement, and cost reduction. Covers cloud migration, Office 365, SharePoint, Azure, networking, and VoIP services.
- RAD 365 Cloud solutions service helping businesses work and communicate more efficiently using Microsoft 365 tools, including Azure virtualisation, Teams collaboration, SharePoint, and security features supporting ISO 27001 and GDPR compliance.
- RAD COMM Cloud-based communication solutions including PBX phone system, video conferencing, live chat, and mobile apps with integration to Office 365 and Salesforce CRM, built on 3CX technology with a 99.9% uptime guarantee.
- RAD PLUS Data backup and recovery service using SolarWinds, Veeam, and Datto solutions with end-to-end 256-bit AES encryption, covering local servers, endpoints, and SaaS applications with rapid cloud recovery for business continuity.
- RAD ION Digital Workplace solution combining a SharePoint intranet platform with strategy and training, streamlining internal communication, collaboration, Microsoft 365 workflows, and document management with full Microsoft 365 integration.
- RAD SEC Enterprise-level IT security service providing 24/7 monitoring, network and device security, antivirus and ransomware protection, and asset management to safeguard businesses against cyber attacks.
- RAD WEB Web design and development service including website design, development, maintenance, technical support, copywriting, content marketing, and SEO optimisation for business clients.
Quantifiable outcome
- 99.9% uptime guarantee for RAD COMM communications system
- +6 more outcomes
Companies that use RAD Group
Customer profileNamed customers2 records
Segments6 records
Ideal customer profiles2 records
RAD Group technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration21 records
AI capability15 records
Feature8 records
RAD Group partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core and supporting.
- MicrosoftcoreRAD Group is a Microsoft partner providing Office 365, SharePoint, and Azure solutions. They help businesses maximise the value of Microsoft 365 tools and have certified expertise in Microsoft's ecosystem for cloud migration, collaboration, and productivity solutions.
- HPcoreHP is listed as a best-in-class technology partner providing hardware solutions for RAD Group's IT services and client deployments.
- Panda SecuritycorePanda Security provides intelligent security software that monitors applications and detects attacks before they happen. RAD Group integrates Panda's proactive threat detection into their security offerings.
- SonicWallcoreSonicWall provides network security solutions integrated into RAD Group's security service offerings.
- NetgearsupportingNetgear provides networking equipment integrated into RAD Group's infrastructure and networking solutions.
- Think MarblesupportingThink Marble is a technology partner providing solutions integrated into RAD Group's service offerings.
- SolarWindscoreSolarWinds is a multi-award-winning global leader in integrated IT service management solutions. Their cloud-first backup software protected by AES 256-bit encryption is used for RAD Plus backup and recovery services.
- VeeamcoreVeeam is an established global leader in data protection offering cloud-based data management for cloud, virtual and physical data. Used for RAD Plus backup solutions providing flexible and reliable data recovery.
- DattocoreDatto is the world's leading provider of cloud-based software and technology products with over one million users. They offer all-in-one business continuity and disaster recovery (BCDR) solutions used in RAD Plus services.
- 3CXcoreRAD COMM is built on industry-leading 3CX technology, customised to meet exact customer needs with a 99.9% uptime guarantee. 3CX provides the platform for cloud-based PBX phone systems.
Scale indicators5 records
Recent moves5 records
Expansion highlights4 records
RAD Group competitors and assessment
Company assessmentDirect peers
- Focus Group: UK managed IT, telecoms and connectivity provider offering a comparable bundle of managed services, cloud, communications (VoIP/UCaaS) and security to UK businesses — overlapping with RAD COMM, RAD SEC and RAD 24/7.
- Littlefish: UK managed IT services and support provider with comparable size and a similar mix of managed support, cloud, security and consultancy services to UK SMB and mid-market customers. Highly analogous to RAD Group in product breadth and customer profile.
- Trustack (Kroll): UK-headquartered cybersecurity and managed detection & response provider; comparable to RAD Group's RAD SEC offering and increasingly part of bundled managed-services deals in the UK market.
- Daisy Group: UK-based managed IT services and communications provider serving SMB and mid-market businesses with cloud, connectivity, unified communications and security services — directly comparable product portfolio to RAD Group across RAD 24/7, RAD COMM, RAD SEC and RAD 365.
- Krome Technologies: UK managed IT services and technology consultancy providing IT support, cloud (Microsoft 365/Azure), security, backup/DR and connectivity — closely mirrors RAD Group's eight-product stack for mid-market UK clients.
Broad incumbents
- Softcat: Large UK IT infrastructure and services provider (FTSE 250) reselling Microsoft, HP, Cisco, Dell and IBM products alongside managed and professional services. A much broader incumbent operating in the same UK SMB/mid-market space as RAD Group.
- Bytes Technology: UK-listed IT services and software licensing distributor offering managed services, cloud and security alongside its core software licensing business. A larger incumbent competing for similar Microsoft 365 and security spend.
- Computacenter: Global enterprise IT infrastructure and managed services provider with substantial UK operations. Operates broadly in the same managed-services, cloud and security space but at significantly larger scale than RAD Group.
- Claranet: Managed cloud, hosting and IT services provider with UK operations offering managed Microsoft Azure, security and communications services. Overlaps with RAD 365, RAD SEC and RAD COMM.
Emerging players
- Reignal (Microsoft partner): Smaller UK Microsoft-focused managed services and consultancy partner specialising in Microsoft 365, Azure and Copilot deployments — a closer specialist comparison to RAD Group's Microsoft-centric stack (RAD 365/RAD ION/RAD ONE).
Market position
Strengths4 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
RAD Group social profiles
Digital presenceRAD Group compliance and trust
Trust signalCompliance4 records
RAD Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
RAD Group leadership team
Management profileNumber of profiles
Profiles1 record
RAD Group funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
RAD Group M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about RAD Group
What does RAD Group do?
RAD Group is a UK-based managed IT services provider delivering eight integrated service lines to businesses: RAD 24/7 (IT management and monitoring), RAD ONE (technology consultancy), RAD 365 (Microsoft 365 cloud solutions), RAD COMM (cloud-based VoIP communications), RAD PLUS (data backup and disaster recovery), RAD ION (SharePoint-based Digital Workplace), RAD SEC (enterprise IT security), and RAD WEB (web design and development). Services are delivered through monthly subscriptions and project-based engagements targeting UK and international businesses.
Is RAD Group a public or private company?
RAD Group is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was RAD Group founded?
RAD Group was founded in 2003. It employs 11 to 50 people.
Where is RAD Group based?
RAD Group is headquartered in Keston, United Kingdom, in the Europe region.
How does RAD Group make money?
Eight revenue lines are on record. Managed IT Services (RAD 24/7) is the primary driver. The others are professional Services and Consultancy, communication Solutions (RAD COMM), web Development Services (RAD WEB), security Services (RAD SEC), backup and Recovery (RAD Plus), cloud Solutions (RAD 365) and digital Workplace (RAD ION).
Who are RAD Group's main competitors?
Direct peers on record are Focus Group, Littlefish, Trustack (Kroll), Daisy Group and Krome Technologies. Broad incumbents are Softcat, Bytes Technology, Computacenter and Claranet. Reignal (Microsoft partner) is listed as an emerging player.
Does RAD Group have an API?
No public API is recorded for RAD Group.
What industry is RAD Group in?
RAD Group's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAIAA, Managed Workplace Services (DaaS/Workplace-as-a-Service), with a secondary code of BPAEABAK, Collaboration & Unified Communications Management (UCaaS/VoIP). Its NAICS code is 518 and its SIC code is 7370.