What Medito Digital does

Medito Digital is a London-based Shopify expert agency founded in 2015 that designs, develops, migrates, and optimizes Shopify stores for fashion, lifestyle, and DTC brands globally. The agency operates as an official Shopify Plus Partner since November 2015 and delivers four core service pillars: bespoke Shopify theme design and development, platform migration with zero downtime, Klaviyo email/SMS/WhatsApp marketing automation, and Generative Engine Optimization (GEO) for AI search engines (ChatGPT, Gemini, Perplexity). The technical stack spans Liquid theme development, custom Shopify app builds (using Remix, Heroku, Cloudinary, Matrixify), and deep integrations with Klaviyo, Recharge, Sufio, ReturnGo, Sendcloud, Wishlist Plus, Bold, Twikit, and Smile.io. Quantified outcomes across 230+ deployments and 57 migrations include 36% higher conversion vs prior platforms, 2.4x faster site speed, 96% client retention, and a +42% lift in AI-cited brand mentions for GEO clients such as Kyte Baby.

The business runs on a hybrid revenue model combining subscription-style monthly retainers (four tiers from $700 to $8,800/month for support; multi-tier Klaviyo and SEO/GEO retainers with 3–6 month minimums) and one-time professional services projects (theme builds from $1,400, migrations from $3,900, speed optimization from $6,800, custom apps from $700, CRO audits at $1,400). Most clients convert from initial projects into monthly retainers, creating a recurring-revenue tail. Go-to-market is sales-led via direct website, transparent pricing, contact-form qualification, and Shopify partner referrals; the team is in-house (no outsourcing) with 1–10 employees serving enterprise and mid-market accounts such as Dior, Shop Santé, Snuzone, DAB Motors, InBody, and Galler across four continents.

Operationally, the company is privately held, bootstrapped, and founder-led by Olivier Lambret. Geographic reach spans the UK, EU, US, and Canada (UK clients are only ~30% of the base), and the firm has expanded its service surface to capture the emerging agentic-commerce and AI-search-displacement wave via Universal Commerce Protocol integration and dedicated GEO offerings. Recent public positioning emphasizes content leadership on Shopify UCP, AI SEO, and Google AI Shopping topics, indicating a deliberate pivot of marketing capital toward next-generation commerce paradigms.

Name

Medito Digital

Legal name

Medito Digital

Website

https://meditodigital.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

1–10 employees

Short description

Medito Digital is a London-based Shopify expert agency founded in 2015, offering bespoke theme development, platform migration, Klaviyo marketing automation, SEO, and Generative Engine Optimization. Its in-house specialist team serves fashion, lifestyle, and DTC brands across four continents.

Ownership category

akta.pro rank

Product category

E-commerce Agency Services

NAICS

Custom Computer Programming Services (541511), Computer Systems Design Services (541512)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Mobile App Development Platforms (MADP) (HDAEAKAD)

Keywords

• Shopify development services
• E-commerce optimization
• Shopify theme design
• Klaviyo email marketing
• Platform migration services

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Revenue model

1. Monthly Support Retainers: Monthly retainer plans (Starter, Core, Growth, Power) providing dedicated Shopify expert support hours that can be used for development, design, bug fixes, optimization, and technical improvements. Hours do not roll over monthly.
2. Project-Based Development Services: One-time project fees for specific deliverables including bespoke theme development, Shopify migration, speed optimization, CRO audits, store setup, and custom app development.
3. SEO/GEO Retainers: Monthly retainers for Search Engine Optimization and Generative Engine Optimization services with shared hours across disciplines, minimum 6-month commitment.
4. Klaviyo Marketing Retainers: Monthly plans for email, SMS, and WhatsApp marketing services including flows setup, campaign management, and ongoing optimization with minimum 3-month commitment.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Medito Digital is a London-based Shopify expert agency delivering bespoke Shopify theme design and development, custom app integrations, platform migration, speed optimization, Klaviyo email/SMS marketing automation, and SEO/Generative Engine Optimization services for e-commerce brands. The agency combines design, engineering, and commerce strategy to build, optimize, and scale high-performing Shopify stores.

Product overview

Medito Digital is a Shopify expert agency offering a comprehensive suite of e-commerce services built around the Shopify platform. Their portfolio includes four core service pillars: (1) On-Demand Shopify Support providing monthly retainer access to Shopify experts for ongoing development and optimization; (2) Generative Engine Optimization Agency for AI search visibility in ChatGPT, Gemini, and Perplexity; (3) Klaviyo Email Marketing Agency for email, SMS, and WhatsApp marketing automation; and (4) Bespoke Shopify Theme Development for custom store design. Additional services include Shopify SEO Services, Shopify Migration Service, Shopify Speed Optimization, Simple Theme Setup, CRO Audit, Build a Custom App, and 3D Product Configurator. The agency operates as a Shopify Plus Partner since 2015, serving brands across fashion, lifestyle, and DTC sectors globally.

Differentiator

Problem solved

Functional benefit

Products and services

• On-Demand Shopify Support (Hire a Shopify Expert) Monthly retainer plans providing flexible access to Shopify experts for development, bug fixes, store optimization, theme updates, app integrations, speed optimization, UX/CRO improvements, and technical support. Four tiers: Starter (5h), Core (20h), Growth (40h), and Power (80h).
• Generative Engine Optimization Agency AI search optimization service that improves brand visibility in ChatGPT, Gemini, Perplexity, and Google AI Overviews. Includes product data quality optimization, schema markup, entity mapping, conversational keyword mapping, AI content scoring, and performance tracking.
• Klaviyo Email Marketing Agency Email, SMS, and WhatsApp marketing automation service. Builds automated customer journeys including welcome series, abandoned cart, browse abandonment, post-purchase, win-back, and VIP flows. Includes segmentation, personalization, copywriting, design, A/B testing, deliverability optimization, and performance reporting.
• Bespoke Shopify Theme Development Custom Shopify theme design and development from scratch. Includes UX research, wireframes, UI design, mobile-first layouts, component-based sections, speed optimization, custom features (filtering, bundles, upsells, pre-order systems), integrations, and launch-ready QA. Unlimited design reviews.
• Shopify SEO Services Technical and content SEO optimization for Shopify stores. Includes audit and reporting, keyword research and mapping, on-page structure optimization, content strategy and writing, internal and external link building, Shopify-specific SEO (canonical fixes, structured data, URL hygiene), Core Web Vitals optimization, and competitor analysis.
• Shopify Migration Service Professional platform-to-Shopify migration with zero downtime and zero data loss. Handles data migration (products, customers, orders, content, reviews, gift cards, loyalty data), SEO preservation, theme development, app and integrations setup, and launch support. Supported platforms include WooCommerce, Magento, BigCommerce, Salesforce, and custom platforms.
• Shopify Speed Optimization Performance optimization service to improve store loading times, reduce bounce rates, and increase conversions. Includes code optimization, script management, image compression, and Core Web Vitals improvements.
• Simple Theme Setup Starter store setup service for new Shopify merchants. Handles theme selection, initial configuration, banner design, and launch guidance using pre-made themes.
• Build a Custom App Custom Shopify app development service to create bespoke workflows, features, automation, and functionality tailored to specific business needs.

Quantifiable outcome

• +9.4% conversion rate improvement for Snuzone with custom cart freebie feature
• +16 more outcomes

Named customers16 records

Segments3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration15 records

AI capability8 records

Feature5 records

Partnerships

Eleven partnerships are on record, tiered core and supporting.

• KlaviyocoreTechnology or IntegrationKlaviyo email marketing and SMS automation partner for Shopify. Medito offers Klaviyo setup, flow configuration, campaign management, and omnichannel integration across email, SMS, and WhatsApp.
• Shopify PluscoreTechnology or IntegrationOfficial Shopify Plus partner agency providing bespoke theme development, migration services, and ongoing optimization for Shopify Plus merchants.
• RechargesupportingTechnology or IntegrationSubscription and recharge platform integration partner for Shopify merchants requiring subscription billing capabilities.
• SufiosupportingTechnology or IntegrationAutomated invoice generation partner for Shopify providing professional invoices and VAT compliance.
• ReturnGosupportingTechnology or IntegrationReturns and exchange management platform integration for Shopify merchants.
• SendcloudsupportingTechnology or IntegrationShipping and delivery management platform integration for Shopify e-commerce operations.
• Wishlist PlussupportingTechnology or IntegrationWishlist functionality partner for enhancing customer engagement and repeat visits on Shopify.
• BoldsupportingTechnology or IntegrationShopify app partner providing additional commerce capabilities including product bundles, upsells, and checkout enhancements.
• TwikitsupportingTechnology or Integration3D and AR product visualization partner for Shopify stores enhancing product presentation.
• MatrixifysupportingTechnology or IntegrationData migration tool used for Shopify migrations enabling bulk data import and transformation from legacy platforms.
• Smile.iosupportingTechnology or IntegrationLoyalty and rewards platform integrated during Shopify POS migrations for loyalty program setup.

Scale indicators12 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Eastside Co: UK-based Shopify Plus partner agency specializing in bespoke theme design, app development, and migration services for enterprise merchants. Closest direct peer given overlapping geography (UK), platform focus (Shopify Plus), and service mix (themes, migrations, ongoing support).
• We Make Websites: Long-standing UK Shopify Plus agency offering bespoke builds, migrations, and CRO services to enterprise and mid-market brands. Directly comparable in platform specialization, UK base, and tiered retainer-style engagements.
• OuterBox: US-based Shopify Plus partner agency delivering design, development, SEO, and post-launch optimization for enterprise Shopify merchants. Comparable across the full Shopify-services stack Medito offers, including SEO retainers and CRO work.
• Polar Mass: Shopify Plus partner agency providing bespoke theme development, custom apps, and CRO for DTC and fashion brands. Comparable in vertical focus (fashion/DTC), Liquid development expertise, and digital-marketing-adjacent optimization services.
• BlueSwitch: Shopify Plus agency focused on enterprise migrations, custom development, and integration work for complex merchants. Directly comparable in platform-agnostic migration services and Shopify Plus customization depth.
• LoudEgg: Shopify Plus creative and development agency with a strong fashion/DTC portfolio and retainer-based retainment model. Comparable in custom-theme craftsmanship, vertical positioning, and ongoing support tier structure.

Broad incumbents

• Accenture Song (Accenture Interactive): Global digital commerce consultancy offering end-to-end e-commerce transformations including Shopify implementations for enterprise brands. Comparable at the enterprise Shopify Plus tier, but operates at vastly larger scale as part of a broader commerce and marketing services portfolio.
• DEPT®: Large global digital agency with established e-commerce and Shopify Plus practices alongside broader marketing technology services. Comparable on enterprise Shopify delivery; differs in operating as a full-service digital agency rather than a Shopify-only specialist.

Others

• Klaviyo (in-house services): Klaviyo's own agency directory and partner ecosystem underpins the Klaviyo Email Marketing Agency service Medito sells. Comparable as the platform Medito's marketing arm is built on, and as an indirect competitor for agencies pursuing the same retainer engagements.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/meditodigital
• LinkedInlinkedin.com/company/meditodigital

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Medito Digital