Client Technology Services
Client Technology Services is a founder-owned managed IT services provider in Baton Rouge, Louisiana, delivering networking, hardware support, managed services, and outsourced IT department functions to small and medium-sized businesses and non-profit organizations in the surrounding Louisiana market since 2003.
- Company typePrivate
- Founded2003
- HeadquartersBaton Rouge, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Client Technology Services does
Client Technology Services Inc., operating as ClientTech, is a privately held, founder-owned managed IT services provider headquartered at 3636 S. Sherwood Forest Blvd., Suite 102, in Baton Rouge, Louisiana. Founded in 2003 by Steve Bernard, whose IT career dates to 1985, the company delivers outsourced IT department capabilities to small and medium-sized businesses and non-profit organizations throughout the Baton Rouge and surrounding Louisiana market. Service lines include hardware sales and support, networking and connectivity, remote and mobile access, virus removal and data security, full IT department outsourcing, and consulting and strategic planning.
The offering is structured around tiered service plans: a 1-year Service Level Agreement with dedicated consultants and priority response, a Managed Services Agreement with proactive monitoring, a Monitoring-only service, a Break-Fix pay-as-you-go option, and Custom plans tailored to client requirements. The business makes money through a mix of recurring monthly subscriptions (SLAs and managed services), hourly on-demand break-fix billing, and hardware resale margins, delivered via on-site visits, remote support (ScreenConnect), phone, text, and email. Distribution is direct-to-client with no formal channel or reseller program; customer referrals and a multi-year referral relationship with Cox Business Services are documented demand sources. The company employs a small operating team, is bootstrapped with no outside funding, and has no disclosed AI, proprietary platform technology, or geographic expansion beyond Louisiana.
Client Technology Services firmographics
Firmographics- Name
- Client Technology Services
- Legal name
- Client Technology Services Inc.
- Website
- https://client-tech.com
- Company type
- Private
- Founded year
- 2003
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Client Technology Services is a founder-owned managed IT services provider in Baton Rouge, Louisiana, delivering networking, hardware support, managed services, and outsourced IT department functions to small and medium-sized businesses and non-profit organizations in the surrounding Louisiana market since 2003.
- Ownership category
- akta.pro rank
Client Technology Services industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Helpdesk & End-User Support Services (BPAEABAB)
- akta.pro secondary industries
- Workplace Service Desk & Onsite Support (Deskside/Field Services, VIP Support) (BPAEAIAJ), Hardware & Device Support (PC, Mobile, Peripherals) (BPAAACAB), Field Service Dispatch & Remote Troubleshooting (BPAAACAG)
Keywords
Where Client Technology Services is headquartered
LocationHeadquarters
- HQ city
- Baton Rouge
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Client Technology Services business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales
Revenue model
- Managed Services: Monthly or yearly pre-paid agreements with monitoring, preventative maintenance, and unlimited remote support on covered equipment. Includes discounted on-site rates.
- Service Level Agreements: Pre-paid monthly plans with dedicated consultants, priority response times, and bundled hours. Rate discounts based on agreement volume. Unused hours carry forward. Based on 1-year contracts.
- Break-Fix / On-Demand Services: Basic billing option where customers call as needed. Quick response time. Recurring on-site visits can be scheduled.
- Hardware Sales: Hardware sales, installation and support as part of comprehensive IT services offering.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Service Level Agreement - Comprehensive coverage with dedicated consultant |
| Subscription | Monthly | Managed Services Agreement - Monitoring and remote support |
| Usage-based | Pay-as-you-go | Monitoring Service Agreement - Alerts only |
| Other | Pay-as-you-go | Break-Fix - On-demand basic billing |
| Hybrid | Multi-year contract | Custom Plan - Tailored combination |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels6 records
Client Technology Services product offering
Product offeringCore offering
Client Technology Services delivers outsourced IT support to small and medium businesses and non-profits in Louisiana, including managed IT services, networking design and installation, hardware sales and support, remote/mobile access setup, virus removal, data security, and full outsourced IT department functions. Service is delivered through tiered subscription plans (Service Level Agreement, Managed Services Agreement, Monitoring Service Agreement, Break-Fix, and Custom) backed by remote monitoring agents, on-site visits, and a customer help desk.
Product overview
Client Technology Services is an IT services company offering a comprehensive portfolio of technology support and management services. The core offerings include Hardware Sales/Installation/Support, Remote and Mobile Access solutions, Networking and Connectivity, Managed Services, full IT Department outsourcing, and Consulting/Strategic Planning. Service delivery is structured through multiple service plan tiers: Service Level Agreement (SLA) for priority managed care, Managed Services Agreement for proactive monitoring-based support, Monitoring Service Agreement for alert-based oversight, Break-Fix for on-demand needs, and Custom plans for tailored combinations. Additional services include virus removal and data security. The company operates from Baton Rouge, Louisiana and has been serving clients since 2003.
Differentiator
Problem solved
Functional benefit
Companies that use Client Technology Services
Customer profileNamed customers4 records
Segments2 records
Ideal customer profiles2 records
Client Technology Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Client Technology Services partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Cox CommunicationsminorReferral relationship where Cox Business Services sales representatives send their internet and network services customers to ClientTech for IT support and setup assistance. Cox sales rep has referred customers for 5+ years with no complaints.
Scale indicators1 record
Recent moves4 records
Client Technology Services competitors and assessment
Company assessmentDirect peers
- Intega IT: Regional managed IT services and consulting firm offering outsourced IT, networking, and helpdesk support to SMB clients — comparable in service mix and customer profile.
- Dataprise: Mid-market managed IT services and cybersecurity provider with a multi-region footprint, serving as a comparable scaled-up MSP in the same end market with similar service line-up (managed, helpdesk, security, consulting).
- BlackPoint IT Services: Managed IT services provider focused on SMBs with helpdesk, managed, security, and consulting offerings — operates with a similar locally-rooted, multi-tier service plan model.
- NerdsToGo: Franchised IT support and managed services provider targeting small businesses with on-site and remote support, break-fix, and managed plans — same customer profile and service breadth as Client Technology Services.
- Geeks on Call: National franchise of local computer repair and small-business IT support operators, offering on-site service, networking, and managed plans to residential and SMB customers in defined territories.
- Ntiva: Managed IT, cloud, and cybersecurity provider focused on SMB and mid-market clients — a directly comparable MSP offering helpdesk, managed services, and IT department outsourcing on subscription terms.
- Mindsight: Mid-market managed services, cybersecurity, and cloud consulting firm, comparable to Client Technology Services in service breadth (managed IT, helpdesk, strategic consulting) and recurring revenue model.
- iCorps Technologies: IT managed services and consulting firm delivering outsourced IT, networking, security, and cloud to SMB and mid-market clients — closely mirrors Client Technology Services' service portfolio and customer segment.
- CMIT Solutions: Franchise network of locally-owned MSPs serving SMBs with managed IT, helpdesk, and cybersecurity — directly comparable in service mix, customer segment, and local-operator model to Client Technology Services.
Regional players
- Reliable IT: Louisiana/Gulf Coast-focused IT services and managed services firm, geographically overlapping with Client Technology Services and serving the same local SMB and non-profit customer base.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Client Technology Services social profiles
Digital presenceClient Technology Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
Client Technology Services leadership team
Management profileNumber of profiles
Profiles2 records
Client Technology Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Client Technology Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Client Technology Services
What does Client Technology Services do?
Client Technology Services delivers outsourced IT support to small and medium businesses and non-profits in Louisiana, including managed IT services, networking design and installation, hardware sales and support, remote/mobile access setup, virus removal, data security, and full outsourced IT department functions. Service is delivered through tiered subscription plans (Service Level Agreement, Managed Services Agreement, Monitoring Service Agreement, Break-Fix, and Custom) backed by remote monitoring agents, on-site visits, and a customer help desk.
Is Client Technology Services a public or private company?
Client Technology Services is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Client Technology Services founded?
Client Technology Services was founded in 2003. It employs 11 to 50 people.
Where is Client Technology Services based?
Client Technology Services is headquartered in Baton Rouge, United States, in the North America region.
How does Client Technology Services make money?
Four revenue lines are on record. Managed Services are the primary driver. The others are service Level Agreements, break-Fix / On-Demand Services and hardware Sales.
Who are Client Technology Services's main competitors?
Direct peers on record are Intega IT, Dataprise, BlackPoint IT Services, NerdsToGo, Geeks on Call, Ntiva, Mindsight, iCorps Technologies and CMIT Solutions. Reliable IT is listed as a regional player.
Does Client Technology Services have an API?
No public API is recorded for Client Technology Services.
What industry is Client Technology Services in?
Client Technology Services's product category is Managed IT Services. Its primary akta.pro industry code is BPAEABAB, Helpdesk & End-User Support Services, with a secondary code of BPAEAIAJ, Workplace Service Desk & Onsite Support (Deskside/Field Services, VIP Support). Its NAICS code is 541513 and its SIC code is 7370.