Concentrics
Concentrics is a privately held managed IT services provider in Littleton, Colorado, delivering tailored support, remote tools, and compliance services to organizations with fewer than 200 employees in the Colorado Front Range.
- Company typePrivate
- Founded1994
- HeadquartersCoushatta, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Concentrics does
Concentrics, Inc. is a privately held managed IT services provider headquartered in Littleton, Colorado, serving organizations with fewer than 200 employees in the Colorado Front Range. Founded circa 1994 and led by President/Sr. Systems Engineer David Santistevan, the company offers a unified portfolio of IT services spanning managed support, preventative maintenance, network administration, network security, cloud and hosted computing, regulatory compliance (HIPAA, Sarbanes-Oxley), and strategic IT planning. Its delivery model is built around a small technical team (~4 people) supported by proprietary tooling, notably the Centerline Support Portal — a Sherpadesk-based ticketing system — and a remote support toolkit that enables online resolution without on-site visits.
The company's go-to-market is relationship-led and direct: an in-house Account Executive and Systems Engineers deliver free consultations, tailor support plans to each client's needs, and bill on a custom monthly recurring basis. Concentrics targets SMBs across legal, healthcare, geospatial, mining, insurance, and nonprofit verticals, with several customer relationships spanning 10–15+ years (e.g., Kit Carson County Health since 2006, Denver Medical Library since inception, Golden Star Resources for six years). Differentiation rests on multi-specialty engineering talent enabling single-call resolution, a 4-hour response SLA, and a long regional track record rather than on scale, proprietary IP beyond the support portal, or AI-driven automation.
Concentrics operates as a bootstrapped, founder-controlled business with no disclosed outside funding, no parent company, and no public M&A activity. The absence of recent funding events, dated website assets (2019 copyright), and limited recent headcount additions indicate a stable, low-growth operating posture rather than a scaling phase.
Concentrics firmographics
Firmographics- Name
- Concentrics
- Legal name
- Concentrics, Inc
- Website
- https://concentricsinc.com
- Company type
- Private
- Founded year
- 1994
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Concentrics is a privately held managed IT services provider in Littleton, Colorado, delivering tailored support, remote tools, and compliance services to organizations with fewer than 200 employees in the Colorado Front Range.
- Ownership category
- akta.pro rank
Where Concentrics is headquartered
LocationHeadquarters
- HQ city
- Coushatta
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Concentrics business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- IT Support and Managed Services: Ongoing IT support services with tailored support plans that maximize IT investment. Services include network administration, security, cloud computing, and strategic planning delivered through a relationship-based model.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Monthly | Custom-tailored support plans |
Go-to-market motion2 records
Distribution channels1 record
Marketing channels3 records
Concentrics product offering
Product offeringCore offering
Concentrics provides outsourced managed IT services to small and mid-size organizations (under 200 employees) in the Colorado Front Range, including network administration, network security, cloud and hosted computing, remote support, preventative maintenance, regulatory compliance assistance, and strategic IT planning delivered through tailored monthly support plans. The Centerline Support Portal enables customers to open, track, and resolve support tickets through the entire support process.
Product overview
Concentrics is an IT services company offering a unified portfolio of managed services and support solutions. The core offering centers on managed IT services with reactive and proactive support capabilities. Key products include the Centerline Support Portal for ticket management and Remote Support Tools for efficient problem resolution. Service offerings span Small Business Services, Cloud and Hosted Computing, Network Administration and Support, Network Security, Regulatory Solutions (focusing on Sarbanes-Oxley and HIPAA compliance), and Strategic Planning. The company serves organizations with fewer than 200 employees in the Colorado Front Range area.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services Comprehensive managed IT support and services for small and mid-size businesses, including responsive technical support, system maintenance, and infrastructure management delivered through tailored monthly support plans.
- Centerline Support Portal Proprietary web-based support portal that allows customers to quickly and easily open support requests, automatically generates ticket numbers, and notifies the support team, with monitoring and tracking through the entire support process.
- Cloud and Hosted Computing Cloud and hosted computing services providing dynamic IT infrastructure solutions that help businesses control costs while accessing necessary resources, with scalable options for growing companies.
- Network Administration and Support Network management and support with comprehensive documentation and Industry Best Practices configuration to deliver reliable and supportable systems for client organizations.
- Network Security Network protection services including access control, anti-virus and malware protection, wireless access, and remote access security for business environments.
- Regulatory Solutions Compliance-focused IT services addressing regulatory requirements including Sarbanes-Oxley and HIPAA, with policies, procedures, and IT system alignment for regulated clients.
- Strategic IT Planning Strategic IT partnership providing technology platform design aligned with business goals and return-on-investment accountability, with long-term planning built into the support relationship.
- Small Business Startup IT Services IT services specifically designed to help small or startup organizations get online with cost-effective solutions to compete successfully with established businesses.
Companies that use Concentrics
Customer profileNamed customers8 records
Segments2 records
Ideal customer profiles2 records
Concentrics technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
Concentrics partnerships and signals
Strategic signalScale indicators3 records
Recent moves3 records
Expansion highlights2 records
Concentrics competitors and assessment
Company assessmentEmerging players
- SherpaDesk: PSA and help desk platform designed for small MSPs and IT teams. Notably, Concentrics' Centerline Support Portal is built on SherpaDesk, making it a direct platform-and-partner peer.
- Pax8: Cloud commerce platform enabling MSPs to procure and manage cloud services. Comparable as an emerging enabler for MSPs that bundles cloud, security, and SaaS provisioning — the same services Concentrics offers to clients.
- NinjaOne: Cloud-native RMM and endpoint management platform for MSPs. Comparable as an emerging alternative to incumbent MSP platforms, defining the modern automation standard Concentrics competes against.
Broad incumbents
- ConnectWise: Large-scale platform provider offering PSA, RMM, and cybersecurity tools purpose-built for MSPs. Comparable as the underlying software stack that Concentrics-like firms either build on or compete against.
- Datto (Kaseya): Provider of backup, business continuity, and RMM solutions for MSPs serving SMBs. Comparable as a broad incumbent whose purpose-built SMB MSP tools overlap with Concentrics' service offerings.
- Kaseya: Global provider of IT management and security software for MSPs and SMBs. Comparable as a broad incumbent whose platform offerings and acquired MSP services overlap with Concentrics' service portfolio.
Direct peers
- Ntiva: Managed IT services and cybersecurity provider serving SMBs across multiple U.S. regions. Directly comparable in offering portfolio (managed IT, cloud, security, compliance) and SMB customer focus.
- iCorps Technologies: IT managed services and consulting firm serving SMB and mid-market clients with cloud, security, and help desk offerings. Comparable as an SMB-focused MSP with similar service breadth.
- Dataprise: Mid-market managed IT services provider offering network administration, cloud, security, and help desk support to SMB and mid-market clients. Closely comparable to Concentrics in service mix and customer profile, though considerably larger.
- CMIT Solutions: Franchise-based managed IT services network serving small businesses with proactive IT support, security, and compliance. Comparable in service model and SMB target market, with a multi-location footprint Concentrics lacks.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat2 records
Key risks5 records
Key highlights6 records
Customer concentration
Concentrics social profiles
Digital presenceConcentrics financial estimates
Financial estimateRevenue estimate
Valuation estimate
Concentrics leadership team
Management profileNumber of profiles
Profiles4 records
Concentrics funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Concentrics M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Concentrics
What does Concentrics do?
Concentrics provides outsourced managed IT services to small and mid-size organizations (under 200 employees) in the Colorado Front Range, including network administration, network security, cloud and hosted computing, remote support, preventative maintenance, regulatory compliance assistance, and strategic IT planning delivered through tailored monthly support plans. The Centerline Support Portal enables customers to open, track, and resolve support tickets through the entire support process.
Is Concentrics a public or private company?
Concentrics is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Concentrics founded?
Concentrics was founded in 1994. It employs 1 to 10 people.
Where is Concentrics based?
Concentrics is headquartered in Coushatta, United States, in the North America region.
How does Concentrics make money?
One revenue line is on record: IT Support and Managed Services.
Who are Concentrics's main competitors?
Emerging players on record are SherpaDesk, Pax8 and NinjaOne. Broad incumbents are ConnectWise, Datto (Kaseya) and Kaseya. Direct peers are Ntiva, iCorps Technologies, Dataprise and CMIT Solutions.
Does Concentrics have an API?
No public API is recorded for Concentrics.