KONTEL
KONTEL is a privately held Polish B2B distributor of telecommunications, audio/video conferencing, and unified communications equipment, headquartered in Warsaw. It acts as the direct importer and exclusive Polish distributor for over 30 international brands including Yealink, HP Poly, Konftel, Yamaha, and Barco, serving resellers and enterprises across healthcare, banking, retail, and public sector verticals.
- Company typePrivate
- Founded1992
- HeadquartersWarsaw, Poland
- Headcount11–50
- GTM typeB2B
- OfferingServices
What KONTEL does
KONTEL Sp. z o.o. Sp. k. is a privately held Polish telecommunications-equipment distributor headquartered in Warsaw (ul. Rakowiecka 30, 02-528), operating as a direct importer and authorized distributor for over 30 international manufacturers of audio/video conferencing, unified communications, and telephony products. Founded in 1992 according to the explicit founding record (the firmographics block lists 1983 in a separate field; the more specifically sourced date is 1992), the company serves the Polish market exclusively, selling B2B via a reseller and partner network and through its self-service platform at kontel.net.
KONTEL's portfolio spans video conferencing systems (HP Poly Studio, Yealink MeetingBoard Pro, Barco ClickShare, Huddly, Lenovo ThinkSmart), professional audio (Yamaha ADECIA, ClearOne BMA ceiling arrays, Konftel conference phones), headsets (Poly Voyager, Savi, Blackwire, EncorePro, Jabra), VoIP and DECT telephony (Yealink, Snom, Ascom, RTX, Alcatel, Gigaset), team communication and worker safety (Vocovo DECT-Iq system, Swissphone personal alarms, Ascom Myco medical smartphone), room booking (Roomz), media recording (Arec LS-410), and UC infrastructure (Innovaphone IP-PBX, Ribbon SBC/Firewall, Patton gateways, XMedius fax). The company holds sole or exclusive Polish distribution rights for several flagship brands, including HP Poly/Plantronics/Polycom and Konftel.
Revenue is generated primarily through hardware distribution under a quote-based B2B pricing model with terms published via kontel.net, supplemented by professional services — consulting, system design, technical and commercial support, and authorized warranty/repair. KONTEL markets through a blog, newsletter, partner webinars, and a YouTube archive, and segments customers across healthcare, banking and insurance, contact centers, retail, public administration, military/police/fire, logistics and warehousing, and hospitality. End-customer logos disclosed in the data (TK Maxx Polska, Tesco, Marks and Spencer, Waitrose) relate specifically to Vocovo team-communication deployments rather than KONTEL-wide enterprise contracts.
KONTEL firmographics
Firmographics- Name
- KONTEL
- Legal name
- KONTEL Sp. z o.o. Sp. k.
- Website
- https://kontel.pl
- Company type
- Private
- Founded year
- 1992
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- KONTEL is a privately held Polish B2B distributor of telecommunications, audio/video conferencing, and unified communications equipment, headquartered in Warsaw. It acts as the direct importer and exclusive Polish distributor for over 30 international brands including Yealink, HP Poly, Konftel, Yamaha, and Barco, serving resellers and enterprises across healthcare, banking, retail, and public sector verticals.
- Ownership category
- akta.pro rank
Where KONTEL is headquartered
LocationHeadquarters
- HQ city
- Warsaw
- HQ country
- Poland
- HQ region
- Europe
Offices1 record
Markets served
KONTEL business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Operations, Personnel, Marketing or Sales, Technology or R&D, Infrastructure, Supply Chain
Revenue model
- Hardware Distribution: KONTEL generates revenue as a direct importer and distributor of audio/video conferencing and telecommunications equipment. They sell hardware products from multiple brand partners to resellers and end customers through B2B channels.
- Professional Services: Consulting and design services, technical support, and authorized service/repair for products in their portfolio.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | B2B pricing through registered partner account |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels5 records
KONTEL product offering
Product offeringCore offering
KONTEL is a direct importer and official distributor of professional telecommunications equipment in Poland, selling audio and video conferencing hardware, professional headsets, IP-DECT phones, unified communications, room booking systems, media streaming/recording stations, and SBC/firewall solutions from 30+ international brands (Yealink, HP Poly, Konftel, Yamaha, Barco, Arec, Snom, Jabra, Ascom, Swissphone, Roomz, and others). The company distributes this hardware to resellers, system integrators, and end customers through a dedicated B2B self-service platform (kontel.net). Beyond hardware supply, KONTEL delivers consulting, system design, technical and commercial support, and authorized warranty service/repair for products in its portfolio.
Product overview
KONTEL is a direct importer and distributor of audio and video conferencing solutions in Poland, representing over 40 global manufacturers. The company offers a comprehensive portfolio organized into several product categories: video conferencing systems (including Yealink, HP Poly/Polycom Studio video bars, KT PTZ cameras, and interactive displays like Yealink MeetingBoard Pro), audio conferencing solutions (Yamaha ADECIA, ClearOne BMA ceiling microphone arrays, and Konftel conference phones), professional headsets (Poly Voyager, Savi, Blackwire, and Jabra), business telephony (Yealink and Snom VoIP phones, Ascom DECT/WiFi phones including Myco 4 smartphone, RTX IP-DECT, Alcatel, Gigaset), team communication systems (Vocovo DECT-Iq based system, Swissphone lone worker safety devices), room scheduling (Roomz wireless panels), streaming and recording (Arec LS-410 mediastations), wireless presentation (Barco ClickShare, ScreenBeam), and unified communications infrastructure (Innovaphone IP-PBX, Ribbon SBC/Firewall). Beyond equipment supply, KONTEL provides consulting, design, technical and commercial support, and authorized service for all products. The company serves diverse industries including healthcare, banking, public administration, military, logistics, contact centers, hospitality, and retail.
Differentiator
Problem solved
Functional benefit
Products and services
- Yealink Video Conferencing Solutions Complete Yealink video conferencing equipment including video bars, conference phones, meeting boards, and room systems distributed to businesses of all sizes in Poland.
- HP Poly Video Conferencing Systems Polycom/Plantronics/Poly professional video conferencing solutions including Poly Studio video bars (V12, R30, X30, X50, X52, X70), Poly G7500, and Microsoft Teams Rooms systems distributed to small-to-large conference spaces in Poland.
- Yamaha ADECIA Audio Systems Complete Yamaha audio conferencing solution including ceiling microphones (RM-CG), wireless microphones (RM-W series), tabletop microphones (RM-TT), and RM-CR signal processor with Dante support, distributed for conference rooms and large venues.
- ClearOne Audio Solutions Professional ClearOne audio equipment including BMA 360DX ceiling microphone array with built-in DSP and amplifier, Versa UCS2100 hub, and Unite camera distributed for professional conference rooms.
- Konftel Conference Phones Konftel business conference phones including IP (SIP), analog, wireless, GSM (SIM card), and speakerphone models with patented OmniSound HD audio technology, distributed in Poland through dedicated product management.
- Poly (Plantronics) Professional Headsets Professional wireless and wired Poly/Plantronics headsets for office, contact center, and UC use, including Voyager series with ANC, Savi DECT series, Blackwire USB series, and EncorePro QD series.
- Jabra Headsets and Speakerphones Jabra professional audio equipment including headsets and speakerphones for business and UC use, distributed through partner network in Poland.
- Arec Media Stations for Streaming and Recording Arec media stations enabling streaming and recording of events to wider audiences with support for multiple video sources, 4K quality, and professional audio integration, distributed for education, government, and enterprise use.
- Roomz Wireless Room Booking System Swiss Roomz wireless room booking panels using e-ink display technology allowing advance or ad-hoc room reservation and visualization of room occupancy, distributed for conference room management.
- Ascom DECT/WiFi Phones and Safety Solutions Ascom DECT and WiFi phones with built-in staff safety features including fall alarms, motion alarms, panic buttons, and real-time location tracking, distributed to healthcare and enterprise customers.
- Vocovo Wireless Team Communication System Professional wireless team communication system for retail using DECT-Iq technology; includes base stations, headsets with PTT, client buttons, cashier buttons, and VoCoVo phones with intercom, distributed to large retail chains in Poland.
- Swissphone Worker Safety Solutions Swissphone personal safety transmitters and lone worker protection devices including the s.QUAD C55 with fall and motion detection, GPS outdoor and IR/LF/DECT indoor positioning, and SOS Mobile app support.
- Snom VoIP Phones Professional Snom SIP VoIP phones and wireless DECT devices distributed to business customers in Poland.
- RTX IP-DECT Wireless Phones Wireless IP-DECT phone solutions including RTX base stations and handsets for flexible business communication across offices, warehouses, and retail environments.
- Alcatel Business Phones Alcatel business telephone solutions including analog and VoIP phones distributed to enterprise customers in Poland.
- Jablocom (Noabe) GSM Stationary Phones Stationary GSM phones from Noabe/Jablocom combining mobile network connectivity with desk phone functionality, distributed for locations without fixed telephony.
- Innovaphone IP-PBX and Unified Communications Innovaphone on-site and cloud IP-PBX systems with Unified Communication capabilities, distributed to enterprise customers as the core telephony infrastructure.
- Ribbon (Sonus Genband) SBC and VoIP Security Ribbon Session Border Controller, Firewall IP, VoIP, and AntiFraud solutions for secure communications distributed to enterprises, carriers, and service providers.
- XMedius (SagemCom) Fax Servers Enterprise SagemCom XMediusFAX server fax solutions for organizations needing reliable IP-based fax communication.
- Barco ClickShare Wireless Presentation Barco ClickShare wireless presentation systems and ClickShare Conference for BYOM (Bring Your Own Meeting) enabling wireless connectivity to conference room displays and video systems.
- ScreenBeam Wireless Display Solutions ScreenBeam wireless display and presentation solutions supporting AirPlay, Google Cast, and Miracast protocols for BYOD meeting rooms.
- Lenovo Conference Displays and ThinkSmart Lenovo professional display solutions and ThinkSmart core mini-PCs for video conferencing in meeting rooms.
- MaxHub Interactive Displays and LED Screens MaxHub interactive displays and LED screens for conference rooms and large-format venues.
- Temas Multimedia Conference and Event Solutions Temas multimedia conference podiums and event solutions for professional meeting rooms and corporate events.
- Reach AV Recording and Streaming Reach recording and streaming solutions for capturing and broadcasting AV content in meetings and events.
- Patton VoIP Gateways Patton VoIP gateways and FXS/FXO solutions for connecting legacy telephony infrastructure to IP networks.
- KONTEL B2B Platform (kontel.net) Proprietary self-service B2B platform at kontel.net providing registered partners with 24/7 access to product availability, partner pricing, order placement, invoice viewing, and shipment tracking.
- KONTEL Consulting, Design, and Technical/Authorized Services KONTEL's professional services covering consulting, system design, technical and commercial support, plus authorized warranty service/repair for the distributed product portfolio, delivered by dedicated product managers and engineering staff.
Quantifiable outcome
- Serving customers since 1994
Companies that use KONTEL
Customer profileNamed customers4 records
Segments8 records
Ideal customer profiles7 records
KONTEL technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration22 records
AI capability7 records
Feature1 record
KONTEL partnerships and signals
Strategic signalPartnerships
22 partnerships are on record, tiered core.
- YealinkcoreKONTEL is an official distributor of Yealink products in Poland including video conferencing systems, conference phones, VoIP phones, and wireless DECT phones.
- HP Poly (Plantronics-Polycom)coreKONTEL is the exclusive importer and distributor of Plantronics/Poly products in Poland, including professional headsets, speakerphones, video bars, and unified communications devices.
- KonftelcoreKONTEL is the sole official importer and distributor of Konftel conference phones in Poland. Konftel is the world's first manufacturer of business conference phones with patented HD sound technology OmniSound.
- BarcocoreKONTEL distributes Barco products including ClickShare wireless presentation systems and ClickShare Conference for BYOM meetings.
- YamahacoreKONTEL distributes Yamaha audio solutions including ADECIA ceiling microphones and conference room sound systems.
- AreccoreKONTEL is an official distributor of AREC media stations for streaming and recording solutions used in education, government, and enterprise.
- JabracoreKONTEL distributes Jabra professional headsets and audio devices.
- AscomcoreKONTEL distributes Ascom DECT phones, Myco medical smartphones, and lone worker safety solutions in Poland.
- SwissphonecoreKONTEL distributes Swissphone personal alarm transmitters and lone worker protection devices.
- RoomzcoreKONTEL distributes Roomz wireless room booking panels for conference room management.
- ScreenBeamcoreKONTEL distributes ScreenBeam wireless presentation and collaboration solutions.
- ClearOnecoreKONTEL distributes ClearOne ceiling microphone arrays, beamforming microphones, and audio processing solutions.
- SnomcoreKONTEL distributes Snom VoIP phones and wireless DECT devices.
- InnovaphonecoreKONTEL distributes Innovaphone IP PBX systems and unified communications solutions.
- Ribbon (Sonus Genband)coreKONTEL distributes Ribbon Session Border Controllers, VoIP firewalls, and anti-fraud solutions.
- VocovocoreKONTEL is the direct distributor and importer of Vocovo team communication systems in Poland. Vocovo is an English brand based on Danish technology providing wireless headset-based team communication for retail and other sectors.
- XMediuscoreKONTEL distributes XMedius fax servers (formerly SagemCom) for enterprise fax solutions.
- RTXcoreKONTEL distributes RTX IP-DECT wireless phones and base stations.
- LenovocoreKONTEL distributes Lenovo video conferencing solutions including ThinkSmart core systems.
- MaxHubcoreKONTEL distributes MaxHub interactive displays and LED screens.
- HuddlycoreKONTEL distributes Huddly AI-powered video conferencing cameras.
- PattoncoreKONTEL distributes Patton VoIP gateways and FXS/FXO solutions.
Scale indicators2 records
Recent moves6 records
Expansion highlights5 records
KONTEL competitors and assessment
Company assessmentRegional players
- Action S.A. Action S.A. is one of the largest Polish distributors of IT hardware and consumer electronics, with a deep reseller network and an own e-commerce platform. It is comparable to KONTEL in its Poland-centric distribution footprint and channel-partner GTM, although it spans a wider product set beyond telecom/AV.
- AB S.A. AB S.A. is a major Polish IT and consumer electronics distributor serving resellers, retailers, and e-commerce across Poland. It is comparable to KONTEL as a domestic B2B distribution powerhouse with overlapping vendor rosters and a similar reseller-channel model, though broader in IT/CE scope.
Direct peers
- ScanSource: ScanSource is a US-headquartered distributor focused on AV, UCC, and physical security solutions, representing vendors such as Poly and Yealink. It is comparable to KONTEL for its dedicated AV/UCC distribution motion and reseller enablement, operating at much larger scale.
- Westcon-Comstor: Westcon-Comstor is a global value-added distributor specializing in unified communications, networking, and security, with vendor relationships that overlap with KONTEL's (e.g., Poly). It is the closest international analogue in terms of being a UC/telecom-focused distributor with channel services.
- Midwich Group: Midwich is a UK-listed specialist AV distributor covering Europe and APAC, distributing brands that overlap with KONTEL's portfolio (Yealink, Huddly, Poly). It is comparable as a pure-play AV/UC distributor with strong vendor partnerships and technical/value-add services.
- Maverick AV Solutions: Maverick AV Solutions is the European AV/UC distribution arm of TD SYNNEX, specializing in professional AV, collaboration, and conferencing brands. It is a direct functional peer to KONTEL with overlapping vendor rosters and a similar reseller-led GTM in Europe.
Broad incumbents
- TD SYNNEX: TD SYNNEX (formed from the Tech Data + SYNNEX merger) is a major global IT distributor covering UCC, AV, and mobility through brands like Maverick AV Solutions. It is comparable to KONTEL in vendor representation and reseller enablement, but at global scale and with a much broader portfolio.
- ALSO Group: ALSO is one of Europe's largest IT and telecom distributors with deep vendor relationships and a wide reseller base. It is comparable to KONTEL in its distribution model and B2B platform approach, though far broader in scope and operating across many European countries.
- Ingram Micro: Ingram Micro is the world's largest IT distributor, carrying UCC, networking, and AV brands. It is comparable to KONTEL in its wholesale-distribution role and B2B platform offering, but operates at vastly greater scale and a global rather than Poland-only footprint.
Emerging players
- Exclusive Networks: Exclusive Networks is a global specialist distributor in cybersecurity and cloud/infra, publicly listed and expanding into adjacent UCC categories. It is comparable to KONTEL as a value-added distributor with services wrapped around third-party technology, but focuses on security/cloud rather than AV/UCC.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks4 records
Key highlights7 records
Customer concentration
KONTEL social profiles
Digital presenceKONTEL financial estimates
Financial estimateRevenue estimate
Valuation estimate
KONTEL leadership team
Management profileNumber of profiles
KONTEL funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
KONTEL M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about KONTEL
What does KONTEL do?
KONTEL is a direct importer and official distributor of professional telecommunications equipment in Poland, selling audio and video conferencing hardware, professional headsets, IP-DECT phones, unified communications, room booking systems, media streaming/recording stations, and SBC/firewall solutions from 30+ international brands (Yealink, HP Poly, Konftel, Yamaha, Barco, Arec, Snom, Jabra, Ascom, Swissphone, Roomz, and others). The company distributes this hardware to resellers, system integrators, and end customers through a dedicated B2B self-service platform (kontel.net). Beyond hardware supply, KONTEL delivers consulting, system design, technical and commercial support, and authorized warranty service/repair for products in its portfolio.
Is KONTEL a public or private company?
KONTEL is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was KONTEL founded?
KONTEL was founded in 1992. It employs 11 to 50 people.
Where is KONTEL based?
KONTEL is headquartered in Warsaw, Poland, in the Europe region.
How does KONTEL make money?
Two revenue lines are on record. Hardware Distribution is the primary driver. The others are professional Services.
Who are KONTEL's main competitors?
Regional players on record are Action S.A. and AB S.A.. Direct peers are ScanSource, Westcon-Comstor, Midwich Group and Maverick AV Solutions. Broad incumbents are TD SYNNEX, ALSO Group and Ingram Micro. Exclusive Networks is listed as an emerging player.
Does KONTEL have an API?
No public API is recorded for KONTEL.