What QDoc does

QDoc Inc. is a Winnipeg-based virtual healthcare platform, founded in 2021, that delivers 24/7 on-demand video consultations between patients and locally licensed Manitoba doctors and nurse practitioners. The service operates in Manitoba, Nunavut, and Northwestern Ontario (Thunder Bay District) and is free at the point of use for Canadian residents holding a valid provincial health card from those jurisdictions; non-eligible patients (Quebec residents, the uninsured, international visitors) are billed $90 per physician visit or $50 per nurse practitioner visit via credit card pre-authorization, with $30 sick-note and $70 late-cancellation fees as ancillary charges.

QDoc's core technology is a self-serve, queue-based matching system that routes patient encounters to the most appropriate licensed provider via SMS, with automatic escalation if no provider accepts within a defined window. Visits are conducted over an end-to-end encrypted, PHIA/HIPAA-compliant video platform featuring two-factor authentication; iOS users can additionally share Apple HealthKit data (blood pressure, heart rate) with their care team, and a Medical Navigator booking product is licensed to the Government of Manitoba while proprietary medical billing software is offered to physicians. The stack is accessed through a web portal, an iOS app (Fall 2024), and an Android app (June 2026).

The company's revenue model is primarily claims-based billing to provincial health plans (Manitoba Health, Nunavut Health, Ontario Health), supplemented by direct patient fees, government software licensing (Medical Navigator), and platform-aligned care pathways through partner clinics (TMIIC, Pan Am Clinic). The GTM motion is product-led growth — patients self-register online or in-app — amplified by earned media, social channels, regional landing pages, and chamber/community engagement. Leadership is co-founded by Dr. Norman Silver (CEO) and David Berkowits (CTO), with a CFO, CMO (Dr. Taft Micks), HR head, and product/engineering leads. The company employs 251-500 staff, has delivered 225,000+ patient visits cumulatively, helped avoid 40,000+ ER visits, holds a 4.9/5 Google rating, and was ranked #6 overall and #1 in Healthcare in The Globe and Mail's Canada's Top Growing Companies 2025.

Name

QDoc

Legal name

QDoc Inc.

Website

https://qdoc.ca

Company type

Private

Founded year

2022

Operating status

Operating

Headcount range

251–500 employees

Short description

QDoc Inc. is a Winnipeg-based virtual healthcare platform that delivers 24/7 video consultations with local Manitoba doctors and nurse practitioners to patients in Manitoba, Nunavut, and Northwestern Ontario, funded primarily through provincial health insurance billing. It additionally licenses its Medical Navigator booking and medical billing software to the Government of Manitoba and partner clinics.

Ownership category

akta.pro rank

Product category

Virtual Healthcare / Telemedicine

NAICS

Offices of Physicians (6211), Ambulatory Health Care Services (621)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Primary Care & General Medicine Virtual Care (HLALAAAA)

akta.pro secondary industry

Chronic Condition Management & Remote Monitoring (e.g., diabetes, HTN) (HLALADAD)

Keywords

• Virtual healthcare platform
• Telemedicine services
• Video doctor visits
• Online medical consultations
• Primary care access

Headquarters

HQ city

Winnipeg

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Provincial Healthcare Billing: The majority of patient visits are billed directly to provincial healthcare systems (Manitoba Health, Nunavut Health, Ontario Health), making the service free at point of use for eligible Canadian residents with valid provincial health cards (excluding Quebec). This is the primary revenue stream.
2. Direct Patient Billing (Non-Eligible Patients): Patients who do not qualify for free provincial billing (Quebec residents, those without provincial health cards, international visitors) pay a flat fee of $90 for doctor visits or $50 for nurse practitioner visits, charged post-visit via credit card pre-authorization.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels9 records

Core offering

QDoc is a 24/7 virtual healthcare platform that connects patients physically located in Manitoba, Nunavut, and Northwestern Ontario with local doctors and nurse practitioners via secure encrypted video visits. Patients self-register, join a queue, and are routed to a provider through a proprietary matching algorithm that supports automatic escalation across the provider network. The service covers non-emergency concerns including prescriptions, lab and diagnostic imaging requisitions, specialist referrals, and sick notes, and is free at point of use for patients holding valid provincial health cards.

Product overview

QDoc operates as a unified virtual healthcare platform providing 24/7 access to doctors and nurse practitioners. The core product is the QDoc Virtual Healthcare Platform (web-based), supplemented by native iOS and Android mobile apps launched in fall 2024 and June 2026 respectively. The platform connects patients to local Manitoba healthcare providers via encrypted video visits for non-emergency episodic care. Supporting products include the Medical Navigator booking software (used by the Government of Manitoba) and medical billing software for physicians.

Differentiator

Problem solved

Functional benefit

Products and services

• QDoc Virtual Healthcare Platform A 24/7 web-based virtual healthcare platform connecting patients physically located in Manitoba, Nunavut, and NW Ontario with local doctors and nurse practitioners via encrypted video visits for non-emergency concerns, prescriptions, lab and diagnostic imaging requisitions, specialist referrals, and sick notes.
• QDoc Virtual Healthcare iOS App Native iOS application providing the same functionality as the web platform for iPhone users, including Apple HealthKit integration for sharing blood pressure, heart rate, and other health data with QDoc care teams during visits.
• QDoc Virtual Healthcare Android App Native Android application delivering the same virtual healthcare experience as the web platform and iOS app, enabling Android users to access 24/7 encrypted video visits with local Manitoba doctors and nurse practitioners.
• Medical Navigator Booking Software Appointment booking and management software developed by QDoc and used by the Government of Manitoba to ensure appointments are filled efficiently and patients are seen on time.
• Medical Billing Software Proprietary billing software that streamlines medical billing processes for physicians, supporting claims against provincial healthcare systems and reducing administrative load.

Quantifiable outcome

• 200,000+ virtual visits delivered since 2021 (55 visits in 2021, 14,000+ in 2022)
• +4 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability3 records

Feature5 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• Northern Health Region (Manitoba)coreStrategic or Co-development PartnerQDoc has a contract with the Northern Health Region of Manitoba to streamline service and coverage in these areas. This is particularly important as Northern Manitoba has significant geographic barriers to healthcare access.
• Southern Health-Santé Sud (Manitoba)coreStrategic or Co-development PartnerQDoc has a contract with Southern Health Region in order to streamline its ability to provide service and coverage in these areas of Manitoba.
• Prairie Mountain Health (Manitoba)coreStrategic or Co-development PartnerQDoc has a contract with Prairie Mountain Health Region to streamline its ability to provide service and coverage in these areas, which includes Brandon and surrounding communities.
• Government of ManitobacoreStrategic or Co-development PartnerThe Government of Manitoba extended the QDoc pilot program, recognized QDoc in government press releases, and uses QDoc's Medical Navigator booking software to fill government appointments efficiently. Manitoba's Minister of Health (Cliff Cullen) publicly acknowledged QDoc's role in reducing ER visits.
• Red River College (RRC Polytech) / University of ManitobaminorStrategic or Co-development PartnerMany QDoc employees are graduates from co-op and internship programs at Red River College and the University of Manitoba, ranging from Computer Science to Marketing. Red River College students built foundational technology for QDoc. QDoc is free for students at Red River College covered by MSH private insurance.
• Leadership & Digital Transformation Conference and AwardsminorOthersConferring body for the Digital Transformation Award in the Private Sector, recognizing QDoc's virtual healthcare platform innovation.
• The Globe and MailminorOthersRecognized QDoc as #6 across all industries and #1 in Healthcare in Canada's Top Growing Companies of 2025 ranking.
• Healthcare Excellence CanadaminorOthersAwarding body for the Right Care Challenge Overall Achievement Award, selected among 121 teams across Canada.
• North ForgeminorOthersManitoba-based technology startup incubator/accelerator. QDoc was featured as a med-tech startup matching patients with doctors quickly.
• Winnipeg Exchange District, Winnipeg Chamber of Commerce, Assiniboia Chamber of Commerce, Manitoba LGBT Chamber of CommerceminorGTM or Marketing PartnerQDoc is a member of local Winnipeg and Manitoba business chambers, supporting community presence and marketing reach.
• Partner Clinics (The Minor Illness and Injury Clinic (TMIIC), Pan Am Clinic)minorStrategic or Co-development PartnerQDoc has partnered with partner clinics in Winnipeg (TMIIC and Pan Am) where doctors can arrange in-person follow-up visits within 2 weeks of a virtual encounter if needed. Providers contact QDoc admin to schedule clinical space at these locations.

Scale indicators7 records

Recent moves10 records

Expansion highlights7 records

Direct peers

• Tia Health: Canadian online platform connecting patients with family doctors and specialists via phone, video, and secure messaging. Closest DTC analogue to QDoc with similar provincial billing integration across Canadian provinces.
• Akira Health: Toronto-based virtual and in-person primary care provider offering memberships plus insurance-covered visits via app-based booking. Direct peer to QDoc on consumer virtual primary care with similar episodic visit + subscription blend.
• Maple: Canadian direct-to-consumer and employer-sponsored virtual care platform connecting patients to physicians via video/chat. Closest analogue to QDoc's DTC model with multi-province coverage, paid subscription and fee-per-visit pricing.
• Dialogue Health: Canadian virtual primary care and mental health platform serving employers and insurers with text/chat/video access to clinicians. Overlaps with QDoc on virtual clinical delivery; differs in B2B distribution.

Broad incumbents

• CloudMD Software & Services: Canadian telehealth and integrated health services company providing virtual care, mental health, and occupational health across multiple provinces. Overlaps with QDoc in offering employer and consumer virtual primary care in Canada.
• WELL Health Technologies: Canadian digital health company operating a network of outpatient clinics and virtual care services including WELL Health Virtual Clinics. Comparable through Canadian virtual primary care delivery and clinic-anchored technology stack.
• TELUS Health MyCare (formerly Babylon by TELUS): National incumbent virtual care platform in Canada backed by TELUS, offering AI-guided triage, primary care, and mental health visits. Comparable to QDoc on consumer virtual primary care but with national reach, employer distribution, and much larger corporate backing.

Regional players

• HealthTap: U.S.-based virtual primary care platform with similar queue/visit matching approach. Comparable on consumer virtual primary care and technology design; relevant as a North American peer given QDoc's North American footprint.

Emerging players

• Livecare Health Canada: Canadian virtual healthcare platform connecting patients to licensed providers via secure video. Smaller scope than QDoc but operates a similar direct-to-consumer virtual visit model in Canada.
• Cover Health (formerly KixCare): Canadian pediatric virtual care platform with pediatrician-led video visits. Comparable to QDoc on virtual care delivery in Canada but narrower specialty focus (pediatrics only).

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@qdoc_ca
• Facebookfacebook.com/Qdoc.ca
• LinkedInlinkedin.com/company/qdoc-inc
• Instagraminstagram.com/qdoc.ca
• TikToktiktok.com/@qdoc.ca
• Xx.com/qdocinc

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about QDoc