What Panoptech does

Panoptech (legal entity: Design IT Solutions Limited, trading as Panoptech; Company Number 03906235) is a UK-based, privately held technology solutions provider founded in 2000 and headquartered in Birmingham, with a registered office in Heage, Derbyshire. It operates as a subsidiary of the Bowmer & Kirkland Group, a UK construction and engineering conglomerate. The firm specializes in delivering secure IT infrastructure, video management, secure telecoms, and bespoke software into what it describes as the most highly secure environments in the United Kingdom — primarily UK government, law enforcement, and critical infrastructure customers. Its go-to-market is direct enterprise field sales through a small UK-based team, supplemented by a deep network of technology vendor partnerships.

The company's core technology stack is anchored on the Milestone XProtect open-platform Video Management System (VMS), where Panoptech holds Premier Partner status with the highest proportion of certified staff among UK Premier Partners and the only UK seat on the Milestone Partner Advisory Board. Around XProtect, the firm wraps add-on modules (Rapid Review, Access, Incident Manager, LPR), Husky IVO surveillance appliances (with Dell Technologies global support), AXIS network cameras, BriefCam AI-driven video analytics, and ProHawk video restoration. On the telecoms and infrastructure layer, Panoptech provides mobile SIMs, internet, fixed lines, and wireless solutions through BT, Virgin, and all major UK mobile operators, plus secure networking hardware from Teltonika, Palo Alto, Fortinet, Cisco, HPE, and others. Bespoke software development — including the data-integration capability the firm describes as 'knitting datasets together' — is sold as a professional service alongside two proprietary platforms: MIX, a secure messaging system (AES 256 TLS, on/off-premise hosting), and Footprint, a unified tracking management platform. Security transformation services (audits, vulnerability assessments, compliance reviews, cloud-readiness assessments) complete the offering.

Panoptech makes money through a mix of hardware resale (cameras, appliances, networking kit), managed services (telecoms, long-term infrastructure support), professional services (bespoke software, security audits), and licensing (MIX platform). Pricing is entirely quote-based, contracts are multi-year, and the firm exhibits at the Security & Policing closed UK government exhibition as a primary channel for law-enforcement demand generation. With a stated headcount band of 11–50 employees and no disclosed venture funding, the firm operates as a profitable niche specialist within a parent's portfolio rather than a venture-backed growth company.

Name

Panoptech

Legal name

Design IT Solutions Limited

Website

https://panoptech.co.uk

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

11–50 employees

Short description

Panoptech (Design IT Solutions Limited) is a UK-based technology solutions provider founded in 2000 that delivers bespoke video management, secure telecoms, IT infrastructure, secure messaging (MIX), and unified tracking (Footprint) software to UK government, law enforcement, and high-security enterprise customers, anchored by its Milestone Premier Partner status.

Ownership category

akta.pro rank

Product category

Integrated Security Technology Solutions

NAICS

Computer Systems Design Services (541512), Custom Computer Programming Services (541511), Other Computer Related Services (541519)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)

akta.pro primary industry

Video Surveillance & Analytics (Edge Video) (HSAPAPAE)

akta.pro secondary industry

IT Governance, Risk & Compliance (IT GRC) Platforms (HDAEALAK)

Keywords

• Video management systems
• Secure messaging platform
• IP surveillance solutions
• IT network infrastructure
• Security technology systems

Headquarters

HQ city

Fleet

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Video Solutions and Products: Sale and deployment of video management systems, cameras, encoders, and video surveillance appliances. Includes Milestone XProtect VMS, Husky IVO appliances, AXIS cameras, BriefCam analytics, and ProHawk Video AI products. Revenue from both product sales and associated implementation/integration services.
2. Secure Telecoms Services: Provision of secure telecoms including mobile SIMs, internet packages, fixed lines, and wireless solutions. Partnerships with all major UK mobile network providers. Delivery via BT and Virgin secure infrastructure.
3. IT Infrastructure Solutions: Design, configuration, delivery and long-term support of secure networks for high-security environments. Includes networking hardware from partners like Teltonika, Palo Alto, Fortinet, Cisco, and ongoing support services.
4. Bespoke Software Development: Custom software application development and delivery into high security environments. Both mobile and web-based applications developed hand-in-hand with customers.
5. Security and Compliance Services: Security transformation services including audits, vulnerability assessments, compliance consulting, and cloud readiness assessments.
6. MIX Platform Licensing: Licensing of MIX secure messaging platform as a WhatsApp alternative for organizations requiring secure internal communications.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

Panoptech (Design IT Solutions Limited) is a UK-based technology solutions provider specializing in video management systems (Milestone XProtect), secure telecommunications, IT networking infrastructure, and bespoke software development. The company delivers integrated security technology solutions to high-security environments including government, law enforcement, critical infrastructure, and enterprise clients. Its proprietary platforms include MIX (encrypted secure messaging) and Footprint (unified tracking management), complemented by premier-tier partnerships with Milestone, AXIS, Teltonika, and Antrica.

Product overview

Panoptech is a technology solutions provider founded in 2000, operating as a Premier Partner with Milestone Systems and Authorised Partner with Axis Communications. The portfolio centers on video management solutions (Milestone XProtect VMS with add-on modules including BriefCam video analytics, Husky IVO appliances, Rapid Review, Access, Incident Manager, LPR, and ProHawk Vision), secure communications (MIX secure messaging platform), and unified tracking (Footprint platform, Teltonika routers and trackers). Infrastructure services encompass networking, telecoms (SIP phones, mobile SIMs, internet, fixed lines), and security transformation. Bespoke software development completes the offering for high-security environments.

Differentiator

Problem solved

Functional benefit

Brands

• MIX: MIX is a secure mobile application and central server solution that provides encrypted messaging between deployed and internal groups within an organisation, serving as a secure WhatsApp alternative.

Products and services

• MIX MIX is Panoptech's proprietary secure messaging platform that uses AES 256-bit TLS encryption to provide end-to-end encrypted communications. It is built for high-security organizations, government agencies, and enterprise clients that require auditable, resilient, and interception-resistant messaging across operational teams.
• Footprint Footprint is Panoptech's proprietary unified tracking management system that consolidates tracking data across multiple platforms into a single operational view. It is designed for security operations centres, law enforcement, and enterprise security teams needing cross-platform situational awareness.
• Milestone XProtect Video Management Solutions Design, deployment, and integration of Milestone XProtect video management software as Panoptech's core VMS offering for enterprise and high-security customers, including associated add-ons such as BriefCam, Husky IVO, ProHawk Vision, Rapid Review, Access Control, Incident Manager, and LPR.
• AXIS Network Cameras Supply, configuration, and integration of AXIS Communications IP network cameras as the hardware layer of Panoptech's video surveillance deployments for enterprise and high-security customers.
• Antrica Encoders and Decoders Supply and integration of Antrica video encoders and decoders used to extend and convert video streams within Panoptech's deployed video surveillance and VMS environments.
• Teltonika Network Routers Supply, configuration, and integration of Teltonika networking routers delivered as part of Panoptech's IT network infrastructure deployments for secure and operational sites.
• Teltonika Telematics Supply and integration of Teltonika telematics hardware (including GPS tracking devices such as the ATC700) deployed alongside Panoptech's unified tracking and VMS solutions for fleet, asset, and personnel tracking use cases.
• VEGA Solutions Supply and integration of VEGA Solutions networking/connectivity products as part of Panoptech's broader networking and video infrastructure portfolio for enterprise and high-security customers.
• Bespoke Software Development Custom software development service that designs, builds, and integrates tailored applications and integrations to meet the specific operational requirements of high-security and enterprise clients, complementing Panoptech's commercial off-the-shelf product offerings.
• Infrastructure Services End-to-end infrastructure services covering the design, deployment, management, and support of IT networks, security systems, and operational technology environments for high-security and enterprise clients.
• Transformation Services Consulting-led transformation services that help clients modernize, integrate, and migrate their security, networking, and operational technology estates, including security audits, system design, and migration planning.

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability7 records

Feature5 records

Partnerships

22 partnerships are on record, tiered core and minor.

• Milestone SystemscoreTechnology or IntegrationPremier Partner - the highest partner level in Milestone's Partner Program. Panoptech has the highest percentage of Milestone-certified staff among UK Premier Partners and has the only UK representative on the Milestone Partner Advisory Board. Delivers complete video solutions including XProtect VMS, BriefCam, and Husky IVO appliances.
• AXIS CommunicationscoreTechnology or IntegrationAXIS Authorised Partner (Gold level) since 2014. Provides network video solutions including cameras, encoders, and accessories. Panoptech delivers cutting-edge cameras designed to protect assets, enhance operations, and drive smarter decision-making.
• ProHawk Video AIcoreChannel Partner/ Reseller/ DistributorLead reseller in the UK for ProHawk Video AI products - live video restoration application that enhances video quality in challenging conditions.
• VEGA Redundancy & Migration SolutionsminorChannel Partner/ Reseller/ DistributorUK reseller for VEGA Redundancy & Migration Solutions, providing video system redundancy and migration tools.
• BriefCamcoreTechnology or IntegrationVideo analytics partnership providing AI-powered video analytics platform integrated with XProtect. Enables faster investigations, real-time alerts, and powerful insights through patented Video Synopsis technology.
• Teltonika NetworkscoreChannel Partner/ Reseller/ DistributorSilver Partner for Networks and Bronze Partner for Telematics. Delivers industrial network connectivity equipment, routers, and IoT/M2M communication devices. Awarded Silver Partner Status for second consecutive year (2025).
• Teltonika TelematicsminorChannel Partner/ Reseller/ DistributorBronze Partner for Teltonika Telematics, providing asset tracking and fleet management solutions.
• AntricaminorChannel Partner/ Reseller/ DistributorReseller of Antrica high-performance video encoders and decoders engineered for seamless video handling.
• Dell TechnologiescoreTechnology or IntegrationCollaboration with Dell Technologies for Husky IVO surveillance appliances. Global support network ensures swift and efficient hardware support. Onsite support deployed through Dell when needed.
• Palo Alto NetworksminorChannel Partner/ Reseller/ DistributorNetwork security partner providing next-generation firewalls and security platforms.
• CiscominorChannel Partner/ Reseller/ DistributorCisco networking equipment partner for enterprise infrastructure solutions.
• FortinetminorChannel Partner/ Reseller/ DistributorNetwork security partner providing unified threat management and firewall solutions.
• Hewlett Packard EnterpriseminorChannel Partner/ Reseller/ DistributorServer and storage infrastructure partner.
• CrowdStrikeminorChannel Partner/ Reseller/ DistributorCybersecurity endpoint protection partner.
• SophosminorChannel Partner/ Reseller/ DistributorCybersecurity and endpoint protection partner.
• VeeamminorChannel Partner/ Reseller/ DistributorData protection and backup solutions partner.
• SynologyminorChannel Partner/ Reseller/ DistributorNetwork-attached storage and surveillance solutions partner.
• Motorola SolutionsminorChannel Partner/ Reseller/ DistributorProfessional and commercial radio communications partner.
• ADS (Aerospace, Defence and Security)minorOthersMember of ADS, the trade association representing the aerospace, defence, and security industry in the UK.
• Bowmer & Kirkland GroupcoreOthersPanoptech Ltd is part of the Bowmer & Kirkland Group of companies - a major UK construction and engineering group.
• BeCryptminorChannel Partner/ Reseller/ DistributorData encryption and information assurance partner for government and enterprise.
• OT-Systems (OWL)minorChannel Partner/ Reseller/ DistributorCounter terrorism and serious crime intelligence solutions partner.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• NW Systems: UK video surveillance and IP security integrator delivering Axis/Milestone-based solutions to enterprise and public sector — closely comparable channel and project profile to Panoptech.
• Synectics plc: UK-listed specialist in integrated security and surveillance solutions for high-security, public-space and regulated environments; comparable customer base (transport, policing, gaming) and similar VMS-led offering.
• ISM (Sovereign): UK-based specialist security integrator serving government, defence and high-security clients with VMS, access control and bespoke integration — overlaps with Panoptech's vertical and technology stack.
• Visual Management Systems: UK-based video management systems integrator and Milestone partner delivering VMS, CCTV and integrated security solutions to enterprise and public-sector customers — direct overlap with Panoptech's video practice.

Broad incumbents

• Wilson James: Larger UK security and logistics services provider with technology solutions across secure environments; broader service portfolio but overlapping customer set in UK policing and critical infrastructure.
• Securitas UK: UK arm of global security services group combining guarding, electronic security and integrated solutions for high-security environments — overlapping technology and customer base at much greater scale.
• Convergint Technologies: Global systems integrator specialising in electronic security, video surveillance and cybersecurity for enterprise and government — much larger scale, broader geography, but directly competing in UK high-security deployments.
• Telent Technology Services: UK critical-infrastructure technology services provider with strong presence in policing, defence and secure networks; comparable customer verticals and secure-network delivery capability, though broader portfolio.
• Mitie Security: UK-listed facilities management and security services major serving regulated and public-sector clients; significant scale advantage and broader offerings than Panoptech, but overlapping end-markets.

Regional players

• Charterhouse Voice & Data: UK-based unified communications and network infrastructure integrator serving enterprise customers; comparable IT/networking delivery capability but less depth in VMS and security verticals.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/Panoptech
• LinkedInlinkedin.com/company/panoptech
• Instagraminstagram.com/panoptech

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Panoptech