Sysco
SYSco EDV ist Vertrauenssache GmbH is a privately held Austrian IT system house headquartered in Schwertberg, Upper Austria, providing full-service IT, ERP (MESONIC WinLine, VenDoc), proprietary software add-ons, and managed services to small and medium-sized enterprises primarily in the Mühlviertel and Upper Austria region.
- Company typePrivate
- Founded1990
- HeadquartersSchwertberg, Austria
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Sysco does
SYSco EDV ist Vertrauenssache GmbH is a privately held Austrian IT system house headquartered in Schwertberg, Upper Austria, founded in 1990 by Johannes Tinschert. The company operates as a full-service IT provider (EDV-Komplettanbieter) for small and medium-sized enterprises (KMU) in the Mühlviertel region and Upper Austria, with approximately 54 employees across two offices (Schwertberg and Mauthausen). Its core business is reselling, implementing, and customizing MESONIC WinLine ERP — for which it is a certified Kompetenzzentrum and four-time MESONIC Partner of the Year (2021, 2023, 2024, 2025) — and VenDoc ERP for trades and crafts businesses.
The company's product portfolio combines third-party ERP/software platforms (WinLine, VenDoc, Microsoft 365, 3CX, Accantum DMS) with proprietary add-on modules (SYSco Mind, SYSco Mobile+, SYSco Logistics, SYSco Planner, SYSco EDI) hosted on its Sycloud cloud infrastructure. Revenue is generated through four streams: hardware resale (HP, Microsoft), software licensing and recurring maintenance fees, professional services (ERP consulting, implementation, support), and training delivered via SYScollege in Schwertberg. Notable customers include Raiffeisen-Lagerhaus Zwettl (approximately 1,000 employees across 16 locations), MEISL GmbH (water/wastewater, 90+ employees), and Elektro Buder GmbH, with deployments spanning agriculture cooperatives, electrical trades, and water management.
The go-to-market is enterprise field sales through a regional team of ERP consultants, IT technicians, and in-house developers, supported by channel partnerships with Microsoft, HP, MESONIC, VenDoc, Kaspersky, Fortinet, 3CX, Veeam, and Accantum. Leadership consists of Managing Directors (Geschäftsführer) Peter Wurm and Thomas Rafetseder, with heads of IT Technology, Support, Development, VenDoc, and Training reporting in. Notable AI-adjacent functionality is delivered via WinLine BELEG PRO (computer vision for invoice processing), but the underlying AI models are provided by MESONIC rather than developed in-house by SYSco.
Sysco firmographics
Firmographics- Name
- Sysco
- Legal name
- SYSco EDV ist Vertrauenssache GmbH
- Website
- https://sysco.at
- Company type
- Private
- Founded year
- 1990
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- SYSco EDV ist Vertrauenssache GmbH is a privately held Austrian IT system house headquartered in Schwertberg, Upper Austria, providing full-service IT, ERP (MESONIC WinLine, VenDoc), proprietary software add-ons, and managed services to small and medium-sized enterprises primarily in the Mühlviertel and Upper Austria region.
- Ownership category
- akta.pro rank
Sysco industry classification
Industry- Product category
- IT System House / ERP Software & Managed IT Services
- NAICS
- Computer Systems Design and Related Services (5415), Computer Systems Design Services (541512), Custom Computer Programming Services (541511), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Prepackaged Software (7372)
- akta.pro primary industry
- Managed IT Services & On‑Site Field Support (Helpdesk, Break/Fix, IMAC) (EDAEAHAJ)
- akta.pro secondary industries
- Enterprise Applications User/Admin Training (ERP/CRM/ITSM platforms) (BPAEANAK), Technical Enablement & Adoption Services (Change Management, Adoption, Champions) (BPAEANAC), IT Asset Lifecycle Services (Procure-to-Retire) (BPAEAOAF)
Keywords
Where Sysco is headquartered
LocationHeadquarters
- HQ city
- Schwertberg
- HQ country
- Austria
- HQ region
- Europe
Offices2 records
Markets served
Sysco business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Supply Chain, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Hardware Sales: Sale of IT hardware including PCs, notebooks, tablets, servers, networking equipment from partners like HP and Microsoft.
- Software Licenses and Subscriptions: Sale and licensing of ERP software including MESONIC WinLine and VenDoc, plus custom SYSco add-on modules with annual maintenance fees.
- Professional Services: IT consulting, implementation, support, and managed services for ERP systems, security, and cloud infrastructure.
- Training Services: SYScollege provides WinLine and VenDoc training courses, workshops, and webinars from the Schulungszentrum in Schwertberg.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Pay-as-you-go | WinLine START Training - €360 + VAT per participant |
| One time/ perpetual license | Monthly | WinLine BELEG PRO - €1,170 (promotional: 1 free CRM User) |
| Subscription | Monthly | WinLine MWST II - €445 + €6/month maintenance |
| Subscription | Monthly | WinLine eBILLING DE - €1,835 + €22/month maintenance |
| Hybrid | Annual | Custom Software Development |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels11 records
Sysco product offering
Product offeringCore offering
SYSco EDV ist Vertrauenssache GmbH is a regional IT system house providing complete IT infrastructure and business software solutions for small and medium-sized enterprises (KMU) in Upper Austria. Its core offerings span the resale, implementation, and customization of mesonic WinLine ERP/CRM/PPS software, VenDoc ERP for trades and crafts, proprietary SYSco add-on modules (Mind, Mobile+, Logistics, Planner, EDI), combined with IT hardware, 3CX VoIP telephony, Microsoft 365, Sycloud cloud services, IT security, and SYScollege training services.
Product overview
SYSco is an IT system house and full-service EDV provider for small and medium-sized businesses (KMU) in Upper Austria. Their product portfolio is built around mesonic WinLine ERP as the core platform (offered as a certified development and sales partner operating a competence center), supplemented by VenDoc ERP for trades and crafts, plus proprietary SYSco-branded add-on modules including SYSco Mind (digitization), SYSco Mobile+ (mobile app), SYSco Logistics (logistics), SYSco Planner (planning), and SYSco EDI (electronic data interchange). The modular architecture includes WinLine sub-modules for invoicing, accounting, CRM, payroll, business intelligence, e-billing, and SMART features, alongside Microsoft 365 cloud services, 3CX VoIP telecommunications, and Accantum document management. They also provide hardware infrastructure, cloud services (Sycloud), and professional training (SYScollege) for complete IT outsourcing.
Differentiator
Problem solved
Functional benefit
Brands
- WinLine: Modular, flexible ERP, CRM and PPS business software from mesonic.
- VenDoc ERP
- SYSco Mind
- SYSco Mobile+
- SYSco Logistics
- SYSco Planner
- Sycloud
- Syscollege
Quantifiable outcome
- Ranked #1 IT system house employer in Germany/Austria (Top IT-Arbeitgeber 2025 and 2024)
- +1 more outcomes
Companies that use Sysco
Customer profileNamed customers4 records
Segments2 records
Ideal customer profiles3 records
Sysco technology and API
TechnologyAPI detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration11 records
AI capability3 records
Feature7 records
Sysco partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered core and minor.
- MESONICcoreSYSco is one of the leading WinLine development and sales partners, certified as a Kompetenzzentrum (competence center) developing and implementing complete ERP branch solutions for mid-market companies. Won MESONIC Partner of the Year for 2025, 2024, 2023, and 2021.
- MicrosoftcoreMicrosoft Partner with Microsoft 365, Teams, and Azure solutions. Employees have obtained Microsoft 365 Enterprise Administrator certifications.
- HP (Hewlett Packard Enterprise)coreHP Amplify Commercial Specialist and HP Business Partner providing HP hardware including ZBOOK workstations and business devices.
- KasperskycoreKaspersky MSP Partner and Gold Partner. Ranked as No. 2 Kaspersky Partner in Austria for 2025.
- 3CXcore3CX Gold Partner providing VoIP telecommunications solutions for business communication.
- FortinetcoreFortinet Engage Partner providing network security solutions. Awarded Fortinet Advocate Champion 2024.
- VenDoc (Prakom)coreVenDoc Partner reselling the VenDoc ERP system for trades and commerce businesses.
- VeeamminorVeeam Value-Added Reseller Silver Partner for backup and data management solutions.
- AdobeminorAdobe Reseller for creative and document solutions.
- SnomminorSnom Silver Partner for VoIP hardware devices.
- AccantumcoreStrategic partnership for DMS/WMS solutions. Accantum develops document and workflow management systems for digitalizing business processes and document management for mid-market companies.
- eworx (mailworx)minorPartnership for digital marketing communication. SYSco and eworx bundled competencies for modern marketing. eworx provides email marketing solutions.
Scale indicators6 records
Recent moves6 records
Expansion highlights6 records
Sysco competitors and assessment
Company assessmentBroad incumbents
- NTT Data DACH: Global IT services provider with strong DACH presence in SAP, cloud, and managed services. Comparable as a scaled enterprise-services peer overlapping with SYSco's ERP/managed-services ambitions.
- CANCOM SE: German-headquartered IT solutions provider focused on hybrid cloud, managed services, and hardware/software resale to mid-market clients. Comparable as a multi-vendor IT system house with similar ERP-adjacent and Microsoft/HP partner economics.
- Kontron AG (formerly S&T AG): Austrian-headquartered IT services and solutions group with extensive ERP, cloud, and managed-services practices across DACH. Comparable as a regional incumbent that has scaled Austrian IT system-house operations well beyond Upper Austria.
- Allgeier SE: DACH-based IT services group with ERP, custom software, and managed-services practices. Comparable as a regional IT services peer with a stronger custom-development tilt than SYSco.
- Bechtle AG: Europe's largest independent IT system house with deep presence in the DACH region. Directly comparable as a multi-vendor IT services, hardware, software, and managed-services provider serving mid-market and enterprise customers.
- Kapsch BusinessCom: Austrian IT services and digital transformation provider serving enterprise and mid-market customers across DACH. Comparable as a domestic incumbent offering a similar mix of managed services, networking/security, and cloud solutions.
Direct peers
- ACP Holding: Austria-based IT system house (part of the c.cure / ACP Group) offering hardware, software, cloud, and managed services to SMEs and mid-market customers. Closely comparable business model and target segment in the Austrian market.
- All for One Group SE: DACH mid-market ERP and IT services specialist (SAP and Microsoft Dynamics). Closely comparable as a regional ERP-implementation partner that bundles consulting, software licensing, managed services, and training for SME customers.
Others
- Avanade (Accenture/Microsoft JV): Microsoft-focused IT services provider strong in Dynamics 365 ERP implementations. Comparable as an ecosystem competitor pushing cloud-native ERP migration paths that could displace the on-premise WinLine/VenDoc stack.
- Mesonic (WinLine vendor): Austria/German ERP vendor whose WinLine product is the core platform SYSco resells, implements, and extends. Direct ecosystem dependency — Mesonic's partner strategy and roadmap directly drive SYSco's economics.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Sysco social profiles
Digital presenceSysco compliance and trust
Trust signalCompliance16 records
Sysco financial estimates
Financial estimateRevenue estimate
Valuation estimate
Sysco leadership team
Management profileNumber of profiles
Profiles9 records
Sysco funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Sysco M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Sysco
What does Sysco do?
SYSco EDV ist Vertrauenssache GmbH is a regional IT system house providing complete IT infrastructure and business software solutions for small and medium-sized enterprises (KMU) in Upper Austria. Its core offerings span the resale, implementation, and customization of mesonic WinLine ERP/CRM/PPS software, VenDoc ERP for trades and crafts, proprietary SYSco add-on modules (Mind, Mobile+, Logistics, Planner, EDI), combined with IT hardware, 3CX VoIP telephony, Microsoft 365, Sycloud cloud services, IT security, and SYScollege training services.
Is Sysco a public or private company?
Sysco is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Sysco founded?
Sysco was founded in 1990. It employs 11 to 50 people.
Where is Sysco based?
Sysco is headquartered in Schwertberg, Austria, in the Europe region.
How does Sysco make money?
Four revenue lines are on record. Hardware Sales are the primary driver. The others are software Licenses and Subscriptions, professional Services and training Services.
Who are Sysco's main competitors?
Broad incumbents on record are NTT Data DACH, CANCOM SE, Kontron AG (formerly S&T AG), Allgeier SE, Bechtle AG and Kapsch BusinessCom. Direct peers are ACP Holding and All for One Group SE. Others are Avanade (Accenture/Microsoft JV) and Mesonic (WinLine vendor).
Does Sysco have an API?
No public API is recorded for Sysco.
What industry is Sysco in?
Sysco's product category is IT System House / ERP Software & Managed IT Services. Its primary akta.pro industry code is EDAEAHAJ, Managed IT Services & On‑Site Field Support (Helpdesk, Break/Fix, IMAC), with a secondary code of BPAEANAK, Enterprise Applications User/Admin Training (ERP/CRM/ITSM platforms). Its NAICS code is 5415 and its SIC code is 7373.