Cloudscape IT Support London

What Cloudscape IT Support London does

Cloudscape IT Support London (legal entity: Cloudscape IT LTD) is a privately held UK managed IT services provider registered in England & Wales, headquartered at 47 Oxford Drive, Magdalen Street, London SE1 2FB. Founded in 1999 and operating for over 25 years, the company delivers outsourced IT support, cybersecurity, cloud computing, telecommunications, and IT advisory services primarily to small and medium enterprises (SMEs) and FCA-regulated financial services firms across London and the M25 corridor. Its core technology stack is built around Microsoft 365 (Business Basic, Standard, and Premium SKUs) and Apple Mac environments, supplemented by an exclusive proprietary bundle called Microsoft 365 Secure that combines Vade Secure email threat protection with Acronis cloud-to-cloud backup. The firm frames its delivery through a proprietary three-stage methodology called the Cloudscape Success Pathway — Secure, Protect, Thrive — and aligns to cybersecurity frameworks including Cyber Essentials Plus, ISO 27001, and NIST to support regulated client audit readiness.

The company's revenue model is anchored on recurring monthly managed IT subscriptions, with per-seat pricing of £100–£150/user/month for FCA-regulated financial services clients (approximately £3,000–£7,500 per month for a 25–50 person firm), plus professional services revenue from IT consultancy, vCIO board-level reporting, cloud migration projects, and IT relocations. Distribution is direct via a consultative sales-led motion: a free 30-minute discovery call and free IT audit (£300–£400 value) feed bespoke proposals; channel reach is limited to organic social, blog content, email, and case studies — no resellers, marketplaces, or international channels are evidenced. Core technology partnerships with Microsoft, Vade Secure, and Acronis underpin the product stack, with Dell as a minor hardware partner. The geographic footprint is concentrated entirely in London and the M25, with no disclosed expansion outside Greater London.

Customer segments split between SMEs seeking a complete outsourced IT department (hardware installation, software management, office moves, cloud migration) and FCA-regulated financial services / accounting firms requiring 24/7 servicedesk, EDR/SIEM/MDR-grade security stacks, audit-ready documentation, and vCIO strategic oversight. Named case-study customers include NM Cabling, an Ecology Consultancy (8+ year relationship), Live Union, Douglas Stevens, OTC Europe, an Oil Brokerage, and Outdoor Media — a mix of SMB and mid-market logos concentrated in financial services. The firm has no disclosed external funding, parent company, subsidiaries, or M&A activity, indicating a self-funded, organically grown operating profile with 101–250 employees.

Name

Cloudscape IT Support London

Legal name

Cloudscape IT LTD

Website

https://cloudscapeit.co.uk

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

101–250 employees

Short description

Cloudscape IT Support London is a London-based managed IT services firm providing outsourced IT support, cybersecurity, cloud, hosted VoIP, and vCIO advisory services to SMEs and FCA-regulated financial services firms across London and the M25.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Cloud Managed Services (Operations, Monitoring, Patching) (BPAEACAF)

akta.pro secondary industries

Cloud Operations Outsourcing (Cloud Managed Operations) (BPAEAMAC), Cloud Security Managed Services (CSPM/CWPP/CNAPP) (BPAEADAF), Cloud Strategy, Assessment & Roadmap (BPAEACAA), Hybrid & Multi-Cloud Orchestration (Private-Cloud-Centric) (HDABABAE)

Keywords

• Managed IT services
• IT support London
• Cybersecurity services
• Cloud computing services
• IT consultancy

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Revenue model

1. Managed IT Support Services: Recurring monthly managed IT support services providing proactive monitoring, rapid incident response, and continuous cyber protection. Services are tailored and bespoke, acting as a complete outsourced IT department for SMEs including hardware installation, software management, office IT moves, and major cloud migration projects. Qualified specialists cover Microsoft 365, Apple Mac, cloud computing, cyber security, project services and IT consultancy.
2. IT Consultancy and Advisory: Strategic IT consultancy and advisory services including IT strategy development, technology roadmaps, GDPR compliance services, and vCIO (virtual Chief Information Officer) functions providing board-level reporting and budget forecasting.
3. Cloud Computing Services: Cloud services including hosted email, hybrid cloud, private cloud, online backup, and cloud migration. Supports Microsoft 365 Business Basic, Business Standard and Business Premium SKUs along with Microsoft 365 Secure exclusive product.
4. Telecommunications Services: Hosted VoIP telecoms services providing business telecommunications solutions.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Cloudscape provides managed IT support services to businesses across London and the M25, acting as a complete outsourced IT department. Core deliverables include proactive monitoring, rapid incident response, continuous cyber protection, cloud computing (hosted email, hybrid cloud, online backup, private cloud), IT consultancy and vCIO advisory, network support, hosted VoIP telecoms, and specialised support for FCA-regulated financial services firms. The firm serves both growing SMEs and larger enterprises with Microsoft 365 and Apple Mac environments.

Product overview

Cloudscape IT Support London offers a portfolio of managed IT services primarily focused on serving London businesses across the M25 area. The core offering consists of Managed IT Support combined with strategic IT Advisory/vCIO services, Cyber Security Services, and Cloud Computing (including Hosted Email, Hybrid Cloud, Online Backup, and Private Cloud). The company also provides specialized vertical solutions for Financial Services and an exclusive sub-product called Microsoft 365 Secure, which bundles Vade Secure email protection with Acronis 365 Backup services. Supporting services include Network Support, Hosted VoIP, Apple Mac Support, PC & Server Support, GDPR Services, IT Projects/Project Management, IT Relocation, and Business Continuity Health Check. The company positions itself as a complete outsourced IT department for SMEs, with qualified specialists in Microsoft 365, Apple Mac, cloud computing, cyber security, project services and IT Consultancy.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Support

Quantifiable outcome

• 30-40% of IT and security incidents occur outside normal business hours for 25-50 person firms
• +2 more outcomes

Named customers7 records

Segments3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature4 records

Partnerships

Three partnerships are on record, tiered core.

• MicrosoftcoreTechnology or IntegrationMicrosoft Partner status with certified engineers. Cloudscape provides specialist support for Microsoft 365 environments including Business Basic, Business Standard, and Business Premium SKUs. Exclusive Microsoft 365 Secure product built on top of Microsoft 365 platform.
• Vade SecurecoreTechnology or IntegrationVade Secure provides advanced spear-phishing, malware and ransomware protection with global threat intelligence for the exclusive Microsoft 365 Secure product. Bolts onto Exchange Online Protection.
• AcroniscoreTechnology or IntegrationAcronis provides unlimited backup storage with agentless, cloud-to-cloud daily backups as part of the Microsoft 365 Secure product. All data is fully encrypted in transit and at rest with point-in-time restoration capability.

Scale indicators6 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Netstar IT Support: London-based IT support and managed services provider for SMEs, offering a comparable mix of managed IT, cloud, and cyber services to businesses in and around the M25.
• Redpalm Technology Services: UK-wide managed IT services provider offering outsourced IT, cloud and cyber solutions to SMEs and mid-market firms on a recurring support model comparable to Cloudscape's.
• Carden IT Services: London-based IT support and managed services company targeting SMEs with similar outsourced IT department, Microsoft 365, and cybersecurity capabilities.
• Hub IT: London-based managed IT services company delivering outsourced IT, cloud and cyber security to UK SMEs with similar profile to Cloudscape's customer base.
• Quostar: UK IT support and managed services provider for SMEs offering cloud, security and outsourced IT — comparable in size, geography and service mix to Cloudscape.
• Fitzrovia IT: Central London-based IT support firm serving small businesses and professional services firms with outsourced IT, cloud, and cybersecurity offerings similar to Cloudscape's core.
• Datapoint IT Services: UK managed IT services and IT support provider with comparable SME focus, service catalogue (managed support, cloud, security), and consultative sales model.

Broad incumbents

• SCC: Major European IT services and solutions provider with UK operations offering managed services, cloud and security across enterprise customers, broader than Cloudscape's SME focus.
• Softcat: Large UK IT infrastructure reseller and managed services provider. Overlaps with Cloudscape in Microsoft licensing, cloud and managed services, but operates at national scale across enterprise and public sector.
• Computacenter: Enterprise-scale UK and European IT services provider with managed services, cloud and security practices — competing in adjacent tiers but operating at much greater scale and breadth.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights6 records

Customer concentration

• Xx.com/WeAreCloudscape
• Facebookfacebook.com/cloudscapeITLondon/?fref=ts
• LinkedInlinkedin.com/company/cloudscape-it-support-london
• Pinterestpinterest.com/cloudscapeitlondon

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cloudscape IT Support London