Impos

What Impos does

Impos is an Australian privately-held point-of-sale software and payments provider founded in 2005 in Melbourne, serving the hospitality industry across restaurants, bars, cafes, pubs, hotels, nightclubs, wineries, bottle shops, multi-site operators, schools, and food trucks. The company has built a vertically-focused POS platform that runs on Android, iPad, and Windows terminals and combines a core Impos POS product with the premium Impos Plus suite, an in-house payments platform (ImposPay), self-service kiosks, a QR-code ordering product (Cinch) targeting hotels, and modular add-ons for inventory, time and attendance, loyalty/membership, kitchen management, and analytics with 80+ report sets. The platform integrates with a broad partner ecosystem spanning accounting (Xero, MYOB, QuickBooks), rostering (Deputy, BoxSuite), reservations (ResDiary, OpenTable), order-ahead (Menulog, Hey You, Mobi2Go), loyalty (Myguestlist, eCoffeeCard), and hotel PMS systems (RMS, Oracle OPERA 5, ClevaQ).

Impos operates a multi-motion go-to-market combining direct field sales, inside phone sales, an online contact form, and a Partner Nexus Program for channel partners, supported by physical offices in seven Australian capital cities (Melbourne, Sydney, Brisbane, Perth, Adelaide, Hobart, Gold Coast). Revenue is generated through six streams: POS software licensing (one-time), hardware sales, hardware-and-software rental subscriptions, finance arrangements (typically 20% deposit over 24-48 months, with over 70% of installations financed through Geared Asset), pure SaaS subscriptions, and transaction-fee payment processing via ImposPay, including a zero-cost EFTPOS bundle for eligible high-volume merchants. The company sells to venues ranging from independent operators to multi-site groups, with case-study references including 23 of Australia's Top 100 Restaurants and 50% of award-winning bars, and currently powers 3,000+ venues Australia-wide.

Impos remains founder-controlled by Sean O'Meara with no disclosed institutional investment or funding rounds, and operates exclusively in the Australian market. Support staff average more than nine years of hospitality experience, contributing to a 24/7 service capability that the company uses as a competitive differentiator. Recent strategic emphasis has been on bundling software with proprietary payments, expanding the product surface into self-service and QR-ordering formats, and broadening the addressable market into adjacent verticals such as schools.

Name

Impos

Legal name

Impos

Website

https://impos.com.au

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

101–250 employees

Short description

Impos is an Australian hospitality POS and payments provider founded in 2005, serving 3,000+ venues including restaurants, bars, cafes, pubs, hotels, and schools across Australia with software, hardware, and integrated EFTPOS.

Ownership category

akta.pro rank

Product category

Hospitality Point of Sale (POS) Systems

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Point-of-Sale (POS) & On-Property Commerce (THALACAI)

akta.pro secondary industries

POS Payment Software & Middleware (Terminal OS, Apps, Device Management) (FSAMADAC), POS Hardware Leasing, Financing & Rental (FSAMADAI)

Keywords

• Hospitality point of sale
• POS software systems
• Restaurant payment processing
• Inventory management software
• Integrated EFTPOS solutions

Headquarters

HQ city

Melbourne

HQ country

Australia

HQ region

Oceania

Offices7 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. POS Software Sales: Sale of Impos POS software licenses, either as upfront purchase or included in SaaS monthly costs. Software includes all POS features, integrations, support, and updates.
2. POS Hardware Sales: Sale of complete POS equipment range including terminals, tablets, peripherals. Hardware sold outright, through rental, or financed arrangements.
3. Hardware and Software Rental: Rental model where all equipment remains Impos property during rental period, including full software support and updates as part of monthly payment. Equipment failures covered by Impos with advanced replacement available.
4. Finance Arrangements: Finance option requiring 20% deposit with monthly payments in arrears over 24, 36, or 48 months. Interest may be 100% tax deductible.
5. Software as a Service (SaaS): SaaS model providing software and support for one monthly cost. Hardware bought, rented, or financed separately. Minimal upfront capital required.
6. ImposPay Payment Processing: Payment processing through ImposPay platform providing integrated EFTPOS. Zero cost EFTPOS available for eligible merchants (minimum $75K monthly revenue, 36-month lock-in, surcharge passed to customers).

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

Impos develops, sells, and supports cloud-based point of sale (POS) software and integrated payment processing for the Australian hospitality industry, including the Impos Point of Sale platform and the premium Impos Plus suite, paired with proprietary POS hardware, the Impos Payments (ImposPay) EFTPOS platform, self-service kiosks, and the Cinch QR-code ordering solution. Its offering is sold to hospitality venues (restaurants, cafes, bars, pubs, hotels, nightclubs, multi-site operators, schools, and wineries) via outright purchase, rental, finance, or SaaS, and is supported by a network of local offices and 24/7 customer support.

Product overview

Impos offers a modular hospitality POS platform with the core Impos POS and Impos Plus products as the central system, supplemented by add-on modules and integrations. The platform integrates proprietary payment processing (Impos Payments), self-service solutions (Impos Self-Service Kiosks), QR code ordering (Cinch for hotels and general venues), and comprehensive back-office modules including Impos Analytics for reporting, Impos Membership for loyalty, Impos Stock Management for inventory, Impos Time and Attendance for staff management, and Impos Front Office/Back Office for operations. Hardware products and the Partner Nexus Program complete the ecosystem, connecting venues with leading PMS platforms (RMS, Oracle OPERA 5, ClevaQ) and third-party apps for accounting, reservations, ordering, and rostering.

Differentiator

Problem solved

Functional benefit

Brands

• Impos Plus: Premium POS product powering 2,000+ venues including hatted restaurants, industry-leading cafes and boutique bars. Full suite of products including Front Office, Back Office, Membership, Delivery and Inventory Module.
• ImposPay
• Cinch
• Impos Analytics
• Impos Membership
• Partner Nexus Program

Products and services

• Impos Point of Sale Flagship hospitality POS software platform that powers transactions, menu management, table management, inventory, staff tracking, and reporting for venues including restaurants, cafes, bars, pubs, hotels, nightclubs, and multi-site operations.
• Impos Plus Premium POS product with full-suite business management tools including Front Office, Back Office, Membership, Delivery, Inventory Module, and third-party integrations (MYOB, Deputy, ResDiary, Yellowfin, PayPal, Xero, Tyro, Hey You); compatible with Android, iPad, and Windows devices and powering 2,000+ venues including hatted restaurants, cafes and boutique bars.
• Impos Payments (ImposPay)

Quantifiable outcome

• Stock variance rates around 1%
• +5 more outcomes

Named customers13 records

Segments10 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration25 records

Feature8 records

Partnerships

17 partnerships are on record, tiered core.

• Tyro PaymentscoreTechnology or IntegrationTyro provides integrated EFTPOS terminals (Pay@Table) enabling table-side payment processing. The integration allows customers to use PIN or contactless payment to securely pay, split bills, and tip without leaving the table. POS remains unlocked during bill settlement for faster table turnover.
• PC-EFTPOScoreTechnology or IntegrationPC-EFTPOS integration for electronic payment processing across hospitality venues.
• XerocoreTechnology or IntegrationXero accounting software integration syncs sales, refunds, reverses, discounts, and voids seamlessly to Xero for real-time financial management.
• MYOBcoreTechnology or IntegrationMYOB accounting integration enabling real-time sync of sales data for financial management and reporting.
• QuickBookscoreTechnology or IntegrationQuickBooks Online integration for real-time financial management, expense tracking, and bank reconciliation.
• DeputycoreTechnology or IntegrationCloud-based work scheduling and people management platform integration. Deputy provides intelligent work scheduling, timesheet management, and employee communication tools. Impos sync enables staff time and attendance tracking.
• ResDiarycoreTechnology or IntegrationRestaurant reservation platform integration. Two-way billing information sync allows access to order information from ResDiary online platform.
• OpenTablecoreTechnology or IntegrationRestaurant reservation platform allowing customers to book tables 24/7 with information relayed directly to Impos POS. Also enables bill finalization through the reservation app.
• MenulogcoreTechnology or IntegrationAustralia's largest online takeaway platform with 8,000+ restaurant partners. Integration enables automatic order relay to Impos POS for streamlined online ordering operations.
• Hey YoucoreTechnology or IntegrationOrder ahead and payment app enabling customers to discover venues, make orders, and cashless payments. Includes mobile loyalty schemes with points systems replacing paper cards.
• FlexischoolscoreTechnology or IntegrationOnline ordering and cashless payment solution for schools. Flexischools Cashless Cards integrated with Impos POS terminals enable student purchases with daily spend limits and photo security features.
• PayPalcoreTechnology or IntegrationPayPal integration providing innovative cashless payment solution for customers to pay online or at the table using smartphones.
• Cooking the BookscoreTechnology or IntegrationKitchen management platform integration providing complete control over kitchen and stock operations.
• DoshiicoreTechnology or IntegrationMiddleware platform enabling Impos integration with multiple hospitality apps including ordering, loyalty, and delivery solutions.
• RMScoreTechnology or IntegrationProperty Management System integration for hotels enabling coordinated operations between PMS and Impos POS.
• Oracle OPERA 5coreTechnology or IntegrationOracle hospitality property management system integration for hotels enabling seamless operations across hotel systems.
• ClevaQcoreTechnology or IntegrationProperty management system integration for hotels, one of three leading PMS platforms integrated with Impos.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Aireus: iPad-based POS purpose-built for hotels and restaurants with integrated payments and back-office tools. Same vertical focus (hospitality), similar SMB/independent segment focus, and similar feature breadth around payments and inventory.
• Square for Restaurants (Block): Restaurant-specific POS module from Block with bundled payments processing under one platform. Represents the SaaS-only, low-friction onboarding model that increasingly competes for the long-tail SMB venues Impos targets via field sales.
• TouchBistro: iPad-first restaurant POS with a similar pricing-and-bundling approach and venue-targeting focus. Comparable on customer profile (independent restaurants and hospitality groups) and on delivering integrated hardware and software into a single venue purchase.
• Lightspeed Restaurant: Hospitality POS platform that acquired Australia's Kounta in 2019, directly competing with Impos in Australian cafes, restaurants, and bars. Same vertical focus on hospitality, similar bundled payments+software model, and the most aggressive international incumbent in Impos's home market.
• Toast: US-based restaurant POS with a near-identical go-to-market: bundled hardware, software, and Toast Payments under one contract. The clearest model reference for Impos's software-plus-payments-plus-financing stack and the closest comparable on product architecture.
• Silverware POS: Restaurant-focused POS with embedded CRM and loyalty modules, similar in modular design and segment focus (independent and group restaurants). Comparable on the bundling of POS with loyalty and back-office modules.

Broad incumbents

• Clover (Fiserv): POS-plus-payments platform owned by Fiserv serving SMBs across retail and hospitality. Comparable bundled hardware+software+payments model, with a wider portfolio that competes in adjacent verticals to Impos's hospitality core.
• Tyro: Australian integrated EFTPOS and payments provider that is both an Impos integration partner (Pay@Table) and a competitor on payments revenue. Represents the Australian-fintech incumbent whose embedded-payments trajectory competes with ImposPay.
• Oracle Food and Beverage (MICROS): Oracle's hospitality technology portfolio including MICROS POS, PMS, and payments. Impos already integrates with Oracle OPERA 5; Oracle represents the enterprise / large-hotel incumbent that competes for higher-end venues with broader software suites.

Others

• Doshii: Middleware platform that brokers integrations between POS systems (including Impos) and third-party hospitality apps. Listed as an Impos integration partner for online ordering and apps; not a direct POS competitor but a key participant in the ecosystem Impos depends on.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/ImPOSHospitality
• LinkedInlinkedin.com/company/impos---next-generation-point-of-sale
• Xx.com/ImPOS_POS

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Impos