Good Neighbour
Good Neighbour Aotearoa Trust is a Bay of Plenty, New Zealand charitable non-profit operating six volunteer-led programs (Food Rescue, Neighbourhood Projects, Community Gardens, Firewood, Care Team, and Kitchen) that provide practical support, food redistribution, and skills training to vulnerable individuals, families, and 70+ partner community organizations.
- Company typePrivate
- Founded2011
- HeadquartersTauranga, New Zealand
- Headcount11–50
- GTM typeB2C
- OfferingServices
Good Neighbour firmographics
Firmographics- Name
- Good Neighbour
- Legal name
- Good Neighbour Aotearoa Trust
- Website
- https://goodneighbour.co.nz
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Good Neighbour Aotearoa Trust is a Bay of Plenty, New Zealand charitable non-profit operating six volunteer-led programs (Food Rescue, Neighbourhood Projects, Community Gardens, Firewood, Care Team, and Kitchen) that provide practical support, food redistribution, and skills training to vulnerable individuals, families, and 70+ partner community organizations.
- Ownership category
- akta.pro rank
Good Neighbour industry classification
Industry- Product category
- Charitable Community Support Services
- NAICS
- Community Food and Housing, and Emergency and Other Relief Services (6242), Emergency and Other Relief Services (62423)
- SIC
- Services-Social Services (8300)
- akta.pro primary industry
- Community Centers & Neighborhood Support Services (BPAGAEAL)
- akta.pro secondary industries
- Sustainable Agriculture & Food Systems (BPAGAGAI), Public Charities & Grantmaking Intermediaries (BPAGAKAE)
Keywords
Where Good Neighbour is headquartered
LocationHeadquarters
- HQ city
- Tauranga
- HQ country
- New Zealand
- HQ region
- Oceania
Offices2 records
Markets served
Good Neighbour business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Marketing or Sales, Others
Revenue model
- Financial Donations: Good Neighbour receives financial donations from individuals and organisations. Donations can be made via credit/debit card or online banking to Good Neighbour Aotearoa Trust. Sponsorships from corporate partners provide ongoing financial support with benefits including volunteer opportunities, tax rebates (1/3 of donation back), and community engagement.
- Food Donations: Food and non-food items are donated by supermarkets, distributors, manufacturers, local markets, cafes, and individuals. The organisation collects surplus food that would otherwise go to landfill and redistributes it to community organisations.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | One time/ perpetual license | Firewood provision at $50 for 2m3 of dry firewood |
| Other | Annual | Sponsorship packages for organisations |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
Good Neighbour product offering
Product offeringCore offering
Good Neighbour Aotearoa Trust operates a portfolio of six interconnected community service programs in the Bay of Plenty, New Zealand: Food Rescue (collects and redistributes surplus food to 70+ community organisations), Neighbourhood Projects (practical home and property help), Community Gardens (42 garden beds growing produce), Firewood (collects, processes and delivers low-cost firewood), Care Team (holistic support and advocacy), and Good Neighbour Kitchen (culinary education and mentoring). The organisation provides practical support and human connection to vulnerable individuals and families through volunteer-led operations funded by donations and sponsorships.
Product overview
Good Neighbour is a community charitable organization operating in the Bay of Plenty, New Zealand, offering a portfolio of interconnected social service programs. The organization consists of six core service arms: Food Rescue (food redistribution), Neighbourhood Projects (practical assistance), Community Gardens (urban agriculture), Firewood (home heating support), Care Team (holistic support services), and Good Neighbour Kitchen (culinary education). These programs work together to address poverty, food waste, and social isolation through practical help and community connection, operating on a 'hand up, not hand out' philosophy.
Differentiator
Problem solved
Functional benefit
Brands
- Good Neighbour Kitchen: A kitchen-based training and mentoring programme that educates and mentors students, volunteers and community members to use food on hand to create nutritious meals.
- Care Team
- Food Rescue
- Firewood
Products and services
- Food Rescue Collects surplus food from supermarkets, distributors, manufacturers, and cafes and redistributes it to over 70 community organisations, serving approximately 5,000 people weekly and rescuing 466,875 kg of food in FY 2025.
- Neighbourhood Projects Provides practical help through backyard clean-ups, hands-on property projects, and small moves for families in need, with hundreds of families benefiting annually.
- Community Gardens
Quantifiable outcome
- 5,000 people supported weekly with rescued food across 750 Kiwi households
- +3 more outcomes
Companies that use Good Neighbour
Customer profileNamed customers7 records
Segments3 records
Ideal customer profiles3 records
Good Neighbour technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Good Neighbour partnerships and signals
Strategic signalPartnerships
24 partnerships are on record, tiered core and minor.
- Carmel Country Retirement VillagecoreCo-founder Jason Rowling is Co Owner/Manager. Provides ongoing sponsorship support for Good Neighbour operations.
- McFall FuelcoreFuel company providing donations and support for the firewood programme operations.
- Pacific ToyotacoreDonated a brand new Hilux 3.0 Diesel Ute for Good Neighbour to use. Ongoing vehicle support for operations.
- Synergy TechnologiescoreAJ McKean (Founder & Managing Director) is on the Board. Provides technology support and partnered on 'Share the Warmth' campaign.
- Tauranga City CouncilcoreLocal government partner providing support and collaborating on community initiatives including support for older people.
- Taylor Bros TransportcoreTransport company thatdonates services to collect firewood logs from Port of Tauranga free of charge, enabling the firewood programme.
- CountdowncoreMajor supermarket chain donating surplus food that would otherwise go to landfill, distributed through Food Rescue programme.
- New WorldcoreSupermarket donating surplus food items for redistribution to community organisations.
- Pak'n'SavecoreSupermarket donating surplus food for food rescue operations.
- ZespricoreKiwifruit company collaborating to distribute quality kiwifruit (SunGold) to community, with 8,000 kg distributed.
- The Warehouse Fraser CoveminorNew partnership to distribute non-food products not good enough to sell but useful for those in need, including fresh produce trial items.
- Port of TaurangacoreProvides damaged or unsuitable logs from export operations for firewood processing.
- Open DoorsminorProvides kiln dried offcuts from joinery business as kindling wood for firewood recipients.
- Royal WolfminorProvides container hire for firewood depot storage operations.
- Tauranga Fire BrigademinorPartners to install free smoke alarms in homes receiving firewood, promoting fire safety.
- Vertical HorizonsminorTraining organisation using Good Neighbour's depot and logs to help people qualify in chainsaw operation safety.
- Bethlehem Community ChurchcoreGenerous landowners for the Bethlehem Community Gardens, enabling the community garden programme.
- Age ConcernminorPartner in supporting older people, collaborating on food delivery services for pensioners.
- Here to Help UminorSocial agency coordinating food support pack deliveries for older people in partnership with Good Neighbour.
- Tauranga Boys CollegecoreStudents participate in the Life Skills Programme at the Good Neighbour Kitchen, learning practical skills.
- TrainingCominorTraining organisation partnering for kitchen-based education and mentoring programmes.
- Blue LightminorCommunity organisation partnering with the kitchen programme for community meals.
- TrimaxminorEquipment company providing support for mowing and garden equipment.
- Z StationminorProvides paid staff volunteers for neighbourhood projects, supporting community transformation work.
Scale indicators10 records
Recent moves6 records
Expansion highlights5 records
Good Neighbour competitors and assessment
Company assessmentDirect peers
- Kaibosh Food Rescue: Wellington-region food rescue charity redistributing surplus food to community organisations. Nearly identical operational model to Good Neighbour's Food Rescue programme; a strong regional peer.
- KiwiHarvest: New Zealand's largest food rescue organisation, redistributing surplus food from supermarkets and producers to community groups. Directly comparable to Good Neighbour's Food Rescue arm, operating a similar surplus-to-community model in other regions.
- The Foodbank NZ Network (Foodbank New Zealand): National food bank network distributing donated food to community organisations. Closely comparable to Good Neighbour's food redistribution function, with Tauranga Community Foodbank already a partner.
- Auckland City Mission: Large Auckland-based social services charity providing food, social housing, and holistic support. Comparable integrated multi-arm model (food, social services, care) but operating at larger scale and in a different region.
Broad incumbents
- New Zealand Red Cross: Major NZ humanitarian organisation providing emergency relief, food assistance and community programmes. Comparable in delivering emergency food and household support at scale across NZ.
- St Vincent de Paul New Zealand: Long-established NZ welfare and community support charity. Already a Good Neighbour recipient partner; comparable in mission (food, household assistance, social support) but national, established, and faith-based.
- The Salvation Army New Zealand: Major national charity providing food banks, social services, addiction support and community programmes. Comparable integrated social services mission at much larger scale.
Emerging players
- Habitat for Humanity New Zealand: Volunteer-led charity addressing housing and practical home needs. Comparable volunteer-driven, practical-help model similar to Good Neighbour's Neighbourhood Projects and Firewood arms.
Regional players
- LinkPeople (formerly Methodist Mission Northern): Auckland/Northern NZ social services charity providing food, community support and advocacy. Comparable holistic community support model but regionally focused on upper North Island.
- Wellington City Mission: Wellington-based social services charity offering food, social support and community programmes. Comparable integrated community support model but operating in a different NZ region.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Good Neighbour social profiles
Digital presenceGood Neighbour financial estimates
Financial estimateRevenue estimate
Valuation estimate
Good Neighbour leadership team
Management profileNumber of profiles
Profiles10 records
Good Neighbour funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Good Neighbour M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Good Neighbour
What does Good Neighbour do?
Good Neighbour Aotearoa Trust operates a portfolio of six interconnected community service programs in the Bay of Plenty, New Zealand: Food Rescue (collects and redistributes surplus food to 70+ community organisations), Neighbourhood Projects (practical home and property help), Community Gardens (42 garden beds growing produce), Firewood (collects, processes and delivers low-cost firewood), Care Team (holistic support and advocacy), and Good Neighbour Kitchen (culinary education and mentoring). The organisation provides practical support and human connection to vulnerable individuals and families through volunteer-led operations funded by donations and sponsorships.
Is Good Neighbour a public or private company?
Good Neighbour is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Good Neighbour founded?
Good Neighbour was founded in 2011. It employs 11 to 50 people.
Where is Good Neighbour based?
Good Neighbour is headquartered in Tauranga, New Zealand, in the Oceania region.
How does Good Neighbour make money?
Two revenue lines are on record. Financial Donations are the primary driver. The others are food Donations.
Who are Good Neighbour's main competitors?
Direct peers on record are Kaibosh Food Rescue, KiwiHarvest, The Foodbank NZ Network (Foodbank New Zealand) and Auckland City Mission. Broad incumbents are New Zealand Red Cross, St Vincent de Paul New Zealand and The Salvation Army New Zealand. Habitat for Humanity New Zealand is listed as an emerging player. Regional players are LinkPeople (formerly Methodist Mission Northern) and Wellington City Mission.
Does Good Neighbour have an API?
No public API is recorded for Good Neighbour.
What industry is Good Neighbour in?
Good Neighbour's product category is Charitable Community Support Services. Its primary akta.pro industry code is BPAGAEAL, Community Centers & Neighborhood Support Services, with a secondary code of BPAGAGAI, Sustainable Agriculture & Food Systems. Its NAICS code is 6242 and its SIC code is 8300.