Arion

What Arion does

Arion (legal name Arion; also operates as Arion Hospitality Solutions and Arion Solutions) is an Argentine privately-held vertical software company that develops and sells a proprietary hospitality management platform for hotels, casinos, and restaurants. Founded circa 2003–2004 and headquartered in Belgrano, Buenos Aires, the company employs approximately 29 staff across development, sales, implementation, and customer support, and operates with regional phone coverage in Argentina, the United States, Peru, Paraguay, Uruguay, Chile, Brazil, and Costa Rica.

The core product is Arion PMS, a Property Management System covering reservations, reception, housekeeping, CRM, yield management, multi-currency billing, electronic invoicing, and 300+ reports. It is complemented by Arion Point (POS with real-time inventory and recipe costing), Arion Spa, Arion Scoring (loyalty), Arion Survey (NPS-based feedback), Arion Contact Center (email marketing), Arion Business Intelligence, Arion Analytics on Microsoft Power BI, Arion Housekeeping Mobile, Arion KDS, and a biometric Self Check-In/Check-Out Kiosk co-developed with 360NET Fullsolutions. The stack integrates with 10+ channel managers (TravelClick, SiteMinder, RateGain, RateTiger, Roomclud, OmniBees, MyAllocator, FNS Rooms) and major ERP/accounting systems (SAP, Flexxus, Bejerman, Tango, Microsoft Great Plains).

The business model is a quote-based annual software subscription with professional services for implementation, migration from competitor systems (notably Opera/Micros), training, and 24/7/365 support. Arion serves 200+ hotels, 40 casinos, and 600+ restaurant POS locations, primarily in Argentina and neighboring Latin American markets, with stated expansion plans into Chile and other countries. Distribution is direct enterprise field sales out of Buenos Aires, supplemented by presence at HITEC and Hotelga industry events. The company is bootstrapped with no disclosed external funding, is independently owned by its management team, and positions against international PMS incumbents on local pricing, regulatory compliance depth, and domain-specific support.

Name

Arion

Legal name

Arion

Website

https://arionpoint.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

Arion is an Argentine vertical SaaS company that develops proprietary hotel, casino, and restaurant management software, including PMS, POS, analytics, and a biometric self check-in kiosk, serving 200+ hotels across Latin America.

Ownership category

akta.pro rank

Product category

Hospitality Management Software

NAICS

Software Publishers (5132)

akta.pro primary industry

Point-of-Sale (POS) & On-Property Commerce (THALACAI)

akta.pro secondary industry

Business Intelligence, Reporting & Data Platforms (THALACAL)

Keywords

• Hospitality management software
• Hotel property management
• Restaurant point of sale
• Casino management systems
• Hospitality business intelligence

Headquarters

HQ city

Buenos Aires

HQ country

Argentina

HQ region

Latin America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Software Subscriptions: Arion generates recurring revenue through software subscriptions for its PMS (Property Management System), POS (Point of Sale), and other hospitality management modules. The company serves 200+ hotels and 600+ restaurant POS locations, indicating a subscription-based recurring revenue model.
2. Professional Services: Implementation, training, and support services including onboarding, system migration from competitor systems (e.g., Opera), and ongoing technical support. The company offers 24/7/365 technical support and dedicated account management.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels5 records

Core offering

Arion develops and licenses an integrated hospitality software suite for hotels, casinos, and restaurants, including Property Management Systems (PMS), Point of Sale (POS), Spa, Survey, Scoring, Contact Center, Self-Kiosk, Housekeeping Mobile, Kitchen Display, and Business Intelligence modules. The company serves more than 200 hotels, 600+ restaurant POS sites, and 40 casinos, primarily across Latin America.

Product overview

Arion is a hospitality technology company offering a comprehensive suite of hotel management solutions developed over 15+ years. The portfolio centers on Arion PMS (Property Management System) as the core platform for complete hotel operations including reservations, reception, housekeeping, CRM, yield management, and 300+ reports. Arion POINT provides point-of-sale functionality for food and beverage operations with real-time inventory control and 200+ reports. Supporting modules include Arion Scoring (loyalty/rewards), Arion Survey (guest satisfaction/NPS), Arion Contact Center (email marketing), Arion Business Intelligence (analytics), and Arion Spa (wellness management). The ecosystem extends to innovative products like the Self-Kiosk for automated check-in/check-out with biometric verification, Arion Housekeeping Mobile for mobile housekeeping management, and Arion Kitchen Display System for restaurant kitchen operations. Arion Analytics, powered by Microsoft Power BI, provides advanced analytics capabilities. All products are 100% internally developed and fully integrated with each other and with major hospitality tools including channel managers (TravelClick, SiteMinder, RateGain), ERP systems (SAP, Flexxus, Bejerman), and payment processors.

Differentiator

Problem solved

Functional benefit

Products and services

• Arion PMS Property Management System for hotels covering reservations, front office, housekeeping, and guest management, deployed in 200+ hotels.
• Arion Point (Restaurant POS)

Quantifiable outcome

• Replaced 17 Opera/Micros systems between 2018-2019 alone
• +5 more outcomes

Named customers16 records

Segments4 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration52 records

AI capability4 records

Feature8 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• 360NET FullsolutionscoreStrategic or Co-development PartnerJoint development partner for the first express check-in/self-kiosk in Latin America. 360NET brings 15+ years of hospitality experience with solutions including WiFi captive portals, CRM, digital signage, and guest concierge. The partnership created the Self-Kiosk product commercialized through Servicios Tecnológicos Hoteleros.
• TravelClickcoreTechnology or IntegrationLeading global hotel distribution company providing channel management and GDS connectivity. Arion provides two-way integration with TravelClick for real-time availability synchronization, enabling hotels to reduce costs, increase sales, and avoid errors from manual management.
• SiteMindercoreTechnology or IntegrationGlobal hotel channel management platform integration. Part of Arion's 10+ channel manager integration ecosystem for two-way real-time property distribution.
• FlexxuscoreTechnology or IntegrationMajor Argentine ERP/accounting system. Integration allows hotels to export financial data for optimized cost analysis and resource management.
• BejermancoreTechnology or IntegrationArgentine accounting/ERP system integration. Enables seamless financial data export from Arion PMS to Bejerman for comprehensive accounting management.
• SAPcoreTechnology or IntegrationEnterprise ERP integration for large hotel chains using SAP for financial management. Enables sophisticated cost analysis and financial consolidation.
• Microsoft (Power BI)coreTechnology or IntegrationPlatform partnership for Arion Analytics/BI solution. Uses Microsoft Power BI as the visualization platform for real-time hotel performance dashboards.
• E+D (Equipamiento + Decoración)minorStrategic or Co-development PartnerAssociation membership (Equipamiento + Decoración) for hospitality equipment and decoration industry. Exhibits together at Hotelga trade shows.
• TangocoreTechnology or IntegrationArgentine ERP system integrated with Arion PMS for financial data synchronization.
• SIEMENS/UnifyminorStrategic or Co-development PartnerStrategic partner relationship with SIEMENS/Unify for hospitality technology solutions.

Scale indicators7 records

Recent moves9 records

Expansion highlights5 records

Direct peers

• Sirvoy: Cloud PMS with booking engine and channel manager sold globally to small and mid-sized properties. Competes with Arion at the smaller end of the LatAm mid-market.
• Stayntouch: Mobile-first cloud PMS positioned for hotels transitioning off legacy systems like OPERA. Targets the same mid-market and upper-midscale properties Arion sells into.
• Hotelogix: Cloud PMS targeting independent and small-chain hotels across multiple regions. Comparable product scope (PMS, channel manager, POS integrations) and price-sensitive mid-market positioning similar to Arion's.
• Cloudbeds: Cloud-based PMS/PMS-plus platform serving independent hotels and hostels globally, with growing Latin America presence. Direct overlap with Arion on mid-market hotel management, channel management and POS-adjacent workflows.
• Clock PMS: Cloud-based property management system for hotels, hostels and apartment hotels. Comparable in offering PMS plus POS, channel manager and BI add-ons used by independent properties.
• Mews: Cloud-native hospitality operating system used by hotels and hostels worldwide, with active LatAm expansion. Competes head-to-head with Arion PMS for new-build and replacement mid-market and upper-midscale deals.
• RMS Cloud: Cloud hospitality management platform with property management, POS and booking integrations for independent hotels and chains. Similar mid-market, multi-module positioning to Arion.
• eZee Absolute: Cloud-based hotel management software with PMS, POS and booking engine modules, sold globally including Latin America. Closely comparable integrated suite and mid-market customer focus.

Regional players

• Hoteliga: Brazil-based cloud PMS focused on small and mid-sized hotels in Brazil and Latin America. Most geographically overlapping peer in the Brazilian market Arion is expanding into.

Broad incumbents

• Oracle OPERA Cloud (formerly Micros): Legacy global PMS and hospitality suite that Arion explicitly displaces (17 replacements cited in 2018-2019). Continues to anchor the enterprise/global-chain segment Arion attacks from below.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/ArionSolutions
• LinkedInlinkedin.com/company/arion-hospitality-solutions

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Arion