Discovernet

What Discovernet does

Discovernet is a privately held Managed Service Provider founded in 2000 and headquartered at 3-251 Queen Street South, Suite 526, Mississauga, Ontario, with a secondary office in Stoney Creek (Hamilton), serving the Greater Toronto Area and surrounding municipalities including Brampton, Oakville, Brantford, and Burlington. The company employs 11–50 people and delivers end-to-end IT support to small and medium businesses across five verticals — manufacturing, accounting, law firms, pharmaceutical, and insurance companies & brokerages — plus a general business-owners tier. Its portfolio is anchored on Managed IT Services (help desk, cloud migration, managed print, business continuity/disaster recovery, ERP consulting) and complemented by Application Development and a Security suite (managed security solutions, threat mitigation, audits/assessments and incident response). Technically, Discovernet operates an ERP-agnostic model with demonstrated implementations on Oracle Netsuite, SAP, Progress Software, Spokane Computer, and HansaWorld, and maintains technology partnerships with Microsoft, VMware, Cisco, Dell, HPE, HP, Citrix, Veeam, Zerto, Redstor, Darktrace, and Lexmark.

The firm's operating footprint is documented at 223 clients worldwide, 1,827 users supported, 2,771 devices secured, and 5,300 TB of client data hosted, processing roughly 5,000 support tickets per month. Revenue mechanics rest on a primary recurring stream — monthly subscription managed IT services contracts at fixed-fee structures, billed per scope of users/devices — supplemented by one-time professional services revenue from ERP deployments, custom application builds (e.g., the in-house air-brake testing devices built for Diesel Equipment Limited, saving over $160,000), and security assessments. Distribution is entirely direct and consultative: a sales-led GTM motion targets mid-market and enterprise clients in the GTA through a customer-experience team, consultation-booking CTAs, blog/content marketing, webinars, and published case studies. The firm has operated continuously for over 24 years, was recognized as one of Canada's 50 Best Managed IT Companies, and pursues vertical specialization and vendor-agnostic advisory positioning as its principal differentiators.

No disclosed financials, funding events, M&A activity, leadership changes, or regulatory actions are present in the source data. The company appears to be founder/privately operated, with no institutional investors or parent company identified.

Name

Discovernet

Legal name

Discovernet

Website

https://discovernet.ca

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

11–50 employees

Short description

Discovernet is a Mississauga-based Managed Service Provider founded in 2000, delivering managed IT, security, cloud, ERP, and custom application development services to small and medium businesses across manufacturing, accounting, legal, pharmaceutical, and insurance verticals in the Greater Toronto Area.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Other Computer Related Services (541519)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Consulting Services (8742)

akta.pro primary industry

Cloud Managed Services (M365/Azure/AWS/GCP) (BPAEABAE)

akta.pro secondary industries

Managed Security Services (MSSP) & 24/7 SOC Operations (BPAKAHAA), Network Management (LAN/WAN/Wi‑Fi) Services (BPAEABAD), Endpoint & Device Management (UEM/MDM) Services (BPAEABAF)

Keywords

• Managed IT services
• Cybersecurity solutions
• Cloud migration
• ERP implementation
• Disaster recovery

Headquarters

HQ city

Mississauga

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Managed IT Services: Recurring monthly fees for comprehensive IT management including support, monitoring, security, and cloud services. The company offers fixed-rate fee structures as demonstrated in client engagements.
2. Professional Services: One-time implementation and consulting services for ERP deployments, application development, and security assessments. Includes project-based work for technology migrations and custom solutions.
3. Managed Print Services: Print infrastructure management with integrated managed print solutions including fixed rate fee arrangements

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Discovernet is a Managed Service Provider (MSP) delivering end-to-end IT support to small and medium enterprises in the Greater Toronto Area. Its core offering bundles strategic IT consulting, help desk support, cloud services, managed print, and business continuity/disaster recovery planning, complemented by specialized lines in ERP implementation and application development, plus a full managed security suite including 24/7/365 monitoring, threat mitigation, and security audits/incident response.

Product overview

Discovernet is a Managed Service Provider (MSP) offering a unified portfolio of IT services for small and medium enterprises in the Greater Toronto Area. The core offering is Managed IT Services, which encompasses support and help desk, cloud services, managed print, and business continuity planning. This core is complemented by specialized service lines: ERP Implementation and Support for enterprise resource planning deployments, Application Development for custom software needs, and a comprehensive Security suite including Managed Security Solutions, Threat Mitigation, and Audits/Assessments and Incident Response. The company operates on an ERP-agnostic model, working with multiple ERP vendors (Oracle Netsuite, SAP, Progress, HansaWorld) and maintains technology partnerships with major vendors including Microsoft, VMware, Citrix, Veeam, Darktrace, HPE, Dell, Cisco, and Lexmark.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services Comprehensive IT management and support services covering strategic consulting, end-user support, desktop and mobile support, server and network security, and technology strategy and management for businesses in the Greater Toronto Area.
• Support & Help Desk

Quantifiable outcome

• Saved Diesel Equipment Limited over $160,000 in capital expenditure through custom solution development
• +3 more outcomes

Named customers1 record

Segments6 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration23 records

Feature3 records

Partnerships

Eleven partnerships are on record, tiered core.

• DarktracecoreTechnology or IntegrationAI-powered cybersecurity technology partner providing autonomous response and threat detection capabilities for managed security solutions
• HPE (Hewlett Packard Enterprise)coreTechnology or IntegrationHardware and infrastructure partner providing enterprise-grade servers, storage, and networking solutions
• VeeamcoreTechnology or IntegrationBackup and disaster recovery software partner for virtualization and cloud backup solutions
• DellcoreTechnology or IntegrationHardware partner providing computers, servers, and IT infrastructure solutions
• Microsoft Hyper-VcoreTechnology or IntegrationVirtualization platform partner for cloud and infrastructure solutions
• ZertocoreTechnology or IntegrationDisaster recovery and business continuity software partner for IT resilience solutions
• VMwarecoreTechnology or IntegrationVirtualization and cloud infrastructure partner for enterprise computing solutions
• HansaworldcoreTechnology or IntegrationERP software partner for enterprise resource planning implementations
• MicrosoftcoreTechnology or IntegrationPrimary software partner for productivity tools, cloud services (Azure, M365), and enterprise solutions
• CitrixcoreTechnology or IntegrationRemote work and virtualization partner for secure application and desktop delivery solutions
• CiscocoreTechnology or IntegrationNetworking infrastructure partner for secure network solutions and communications

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• CDW Canada: CDW Canada is the Canadian arm of a global IT solutions and managed services reseller. It competes with Discovernet for mid-market managed-service deals but operates at vastly larger scale and across a much wider portfolio.
• Softchoice: Softchoice is a major Canadian IT solutions and managed-services firm (publicly traded) covering cloud, security, and end-user computing. Comparable to Discovernet in its managed-service offering but operates at materially larger scale with a national footprint.
• eSentire: eSentire is a Canadian-headquartered pure-play MDR/MSSP providing 24/7 security operations, threat detection, and incident response. It directly competes with Discovernet's MSSP offerings but at much larger scale and with proprietary detection IP.
• Compugen: Compugen is one of Canada's largest IT services and solutions providers, delivering managed services, cloud, and infrastructure across the country. It serves as a broad incumbent overlap for Discovernet given its larger scale and broader portfolio in the same Canadian mid-market.

Direct peers

• Bulletproof (GLI): Bulletproof is a Canadian managed security and IT services provider (now part of Gaming Laboratories International) delivering MSSP, compliance, and cloud managed services. Comparable to Discovernet's security-centric service line within a similar SMB-to-mid-market segment.
• Jolera: Jolera is a Canadian-headquartered global managed services provider offering cloud, security, and IT managed services to SMB and mid-market clients. Like Discovernet, it bundles recurring managed-service contracts, cloud migration, and multi-vendor support, making it a closely comparable peer in market scope.
• ThinkOn: ThinkOn is a Canadian managed cloud and infrastructure-as-a-service provider serving public-sector and mid-market customers. It overlaps Discovernet's cloud hosting and managed-infrastructure offerings, though with a stronger cloud-only orientation.
• Long View Systems: Long View is a Western Canadian-headquartered IT solutions and managed services provider covering cloud, managed IT, security, and end-user support. Its end-to-end managed-service portfolio and mid-market orientation make it a strong direct peer to Discovernet's GTA operations.
• NetGain IT Solutions: NetGain is a Canadian managed IT services and cloud provider serving SMB and mid-market clients with similar 24/7 support and ERP-style integration work. Comparable directly to Discovernet in size, geography, and managed-service orientation.

Regional players

• Scalar (Long View Security) / Nexus Systems Group: Nexus Systems is a Canadian IT managed services and security provider serving mid-market and enterprise clients with similar consulting-led engagement models. Comparable to Discovernet on services delivered, with a slightly different geographic concentration.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/DiscovernetCA

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Discovernet