EvoSoft

What EvoSoft does

EvoSoft is a Manchester-based private managed services provider selling cloud-hosted VoIP, connectivity, and IT support primarily to UK small and medium-sized enterprises. Its core product is EvoCloud, a cloud PBX built on the 3CX platform, offered in tiered subscriptions (EVO CLOUD 2/4/8/16) priced from £14.99 to £119.99 per month with no per-extension fees; it is complemented by SIP trunking (from £3.50/month), PSTN/ISDN line resale, and a multi-vendor IP phone catalogue (Yealink, Cisco, Snom, Panasonic, Gigaset, Plantronics). The company also layers on cloud services — Microsoft Exchange hosting, virtual private servers (99.99% uptime SLA on Microsoft System Centre Suite), virtual desktops, backup, and EvoMail anti-spam — plus a full connectivity stack spanning fibre broadband, EFM and Ethernet leased lines, wireless leased lines, mobile broadband, and managed WAN/VPN services. Underlying technical assets include High Availability VPS infrastructure with automatic failover, WebRTC-based video/voice, and integrations with Microsoft Outlook, Microsoft Exchange, Skype, Salesforce, and HTTP-API web CRMs.

Commercially, EvoSoft runs a sales-led, multi-channel go-to-market: an e-commerce shop and SEO-optimised website for self-service and top-of-funnel demand, quote-request and callback forms for inside sales, and direct phone sales (0800/0161 numbers) for enterprise and bespoke deals. Revenue is generated primarily through recurring monthly subscriptions across cloud PBX, SIP trunks, broadband/leased lines, and managed support, supplemented by hardware resale and one-off professional services (network cabling, installation). The stated scale is "100+ customers in over 20 countries," though the operational footprint is effectively UK-domestic with international DDI numbering as the cross-border vector. Key technology and go-to-market partnerships are with 3CX (core platform) and Microsoft (cloud/virtualisation), with secondary reseller relationships across IP phone OEMs and a network-monitoring partnership with Blackfoot for managed WAN services.

Name

EvoSoft

Legal name

EvoSoft

Website

https://evosoft.co.uk

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

11–50 employees

Short description

EvoSoft is a Manchester-based managed services provider delivering cloud-hosted VoIP (3CX-powered EvoCloud), SIP trunking, connectivity, and managed IT support primarily to UK SMEs via subscription and e-commerce channels.

Ownership category

akta.pro rank

Product category

Managed Cloud Communications and IT Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Telecommunications Resellers (517121)

SIC

Services-Telephone Interconnect Systems (7385), Services-Management Services (8741), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

VoIP Access & ITSP Services (HDAIAHAD)

akta.pro secondary industry

Hybrid Cloud Storage & Backup Infrastructure (HDABAMAG)

Keywords

• Cloud voip services
• Managed IT support
• SIP trunking services
• Hosted PBX systems
• Business connectivity solutions

Headquarters

HQ city

Manchester

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Technology or R&D, Infrastructure, Personnel, Operations, Marketing or Sales

Revenue model

1. Cloud VoIP Subscription Services: Monthly subscription-based cloud phone system services with tiers based on simultaneous call capacity (EVO CLOUD 2/4/8/16). No per-phone or per-extension fees, pay only for external call lines used.
2. SIP Trunking Services: Monthly recurring SIP trunk services with unlimited and lite options, plus per-channel pricing for voice connectivity.
3. Broadband and Connectivity Services: Monthly broadband and connectivity subscriptions including fibre optic, wireless leased lines, EFM, and standard business internet access.
4. Hardware and Equipment Sales: Sales of IP phones (Cisco, Yealink, Snom, Panasonic, Gigaset), network equipment, VoIP gateways, accessories, and EvoSoft-branded hardware appliances.
5. Managed IT Support Services: Monthly support agreements, outsourced service desk, remote support, onsite support, and 24x7 monitoring services billed monthly per server/desktop.
6. Professional Services: Network installation, cabling services, project management, and implementation services.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

EvoSoft provides cloud-hosted VoIP phone systems and managed IT services to UK businesses, with the EvoCloud platform (powered by 3CX) as its flagship offering alongside SIP trunking, managed IT support, cloud email, virtual servers and desktops, backup, anti-spam, and business connectivity (broadband, fibre, leased lines, VPN/WAN). The portfolio is sold as recurring monthly subscriptions plus hardware and professional services, with pricing based on simultaneous call capacity and bandwidth rather than per-extension fees.

Product overview

EvoSoft is a managed services provider offering a unified portfolio of cloud-hosted telecommunications and IT solutions. The core offering centers on the EvoCloud platform (powered by 3CX) providing cloud PBX/VOIP phone systems with tiered packages supporting 2-16 simultaneous calls, complemented by SIP trunking services for PSTN connectivity. Hardware offerings include the EvoSoft 1U Appliance for on-premises deployments and a range of IP phones from multiple vendors. The cloud services suite includes Microsoft Exchange email, virtual private servers (IaaS), virtual desktops (DaaS), backup/disaster recovery, and anti-spam protection. Connectivity solutions span broadband, fibre, leased lines (EFM/Ethernet/Wireless), mobile broadband, and VPN/WAN services. The managed IT support layer provides outsourced service desk, 24/7 monitoring, remote support, and tailored support packages.

Differentiator

Problem solved

Functional benefit

Products and services

• EvoCloud - Cloud VOIP Phone System Cloud-hosted IP PBX service (EvoCloud) powered by 3CX that replaces traditional on-premises phone systems for UK SMEs, supporting SIP soft and hard phones, VoIP services, and PSTN lines via gateways, with web-based administration, call queues, call recording, softphone, and WebRTC-based video.
• 3CX VOIP Phone System (On-Premise Appliance) 1U rack-mount hardware appliance preloaded with 3CX and Windows Server, providing a turnkey on-premises IP PBX for small businesses needing 1-50 SIP phones with full unified communications features.
• SIP Trunking Business-grade SIP trunk service providing voice connectivity over private network or public internet, with automatic failover, DDI number ranges, and up to 80% cost savings vs ISDN, available with a 30-day trial.
• Cloud Virtual Private Servers Infrastructure-as-a-Service (IaaS) offering virtualized Windows servers with a 99.99% uptime SLA, built on Microsoft System Centre Suite with automatic failover to standby hardware for high availability.
• Cloud Virtual Desktops Enterprise Desktop-as-a-Service (DaaS) providing secure virtual Windows desktop environments accessible from iPhone, iPad, Android, PC, and Mac devices, designed for remote and mobile workforce productivity.
• Cloud Email (Microsoft Exchange) Hosted Microsoft Exchange email solution with anti-malware and spam filtering, data loss prevention, In-Place Archive, mobile device management, and a 99.9% uptime SLA.
• Cloud Backup Automated backup and disaster recovery service with onsite and offsite backup options, banking-level encryption, UK data hosting, and free monitoring with status updates.
• Cloud AntiSpam (EvoMail) Cloud-based email anti-spam gateway providing pre-perimeter defense against spam, phishing, and virus-infected attachments with granular user configuration and forensic-grade auditing; can reduce spam by up to 97%.
• Outsourced IT Service Desk Fully managed helpdesk and IT support service delivered under EvoSoft's Microsoft Partner status, providing proactive server and network monitoring, 24/7 emergency support, vendor coordination, and remote/onsite resolution.
• 24x7 Monitoring Real-time monitoring of critical network services with predictive problem prevention, automatic security updates, and maintenance tasks performed outside business hours.
• Tailored IT Support Customised IT support with three-tiered service model (End User, Network/Server, Specialist) covering project work, consultation, disaster recovery planning, and mobile technology implementation for SMEs.
• Remote Support Remote issue resolution service using multi-tiered support structure and advanced remote assistance software; approximately 80% of support calls are resolved remotely.
• Business Internet Access Business broadband connections with higher upload speeds and guaranteed peak-hour performance, including VOIP-optimised packages supporting up to 30 VoIP lines.
• Fibre Optic Broadband FTTC/FTTP fibre broadband with downstream speeds up to 330Mbps, with VOIP Fibre option supporting up to 60 VoIP lines and unlimited usage.
• Leased Lines and EFM Dedicated private internet lines with symmetric speeds from 2Mbps to 10Gbps; EFM from £120/month and Ethernet Fibre from £250/month with 100% service availability and 7-hour or 5-hour fault fix SLAs.
• Wireless Leased Line Wireless broadband circuits delivering 1Mbps to 2Gbps symmetric speeds with 99.95% uptime guarantee and 4-hour fault resolution, independent of third-party exchanges.
• Mobile Broadband 4G LTE mobile broadband services with data sharing across EvoSoft's network, including dongles, tablets, and SIM plans for business connectivity on the move.
• VPN / IPVPN Services Virtual private networking solutions enabling secure site-to-site and remote-access connectivity, supporting remote-access and site-to-site VPN configurations.
• Wide Area Networks (WAN) Managed WAN services with 24/7 network monitoring, proactive troubleshooting, Router Management Service, and IntuiNet Network Dashboard for multi-site customers.
• Network Cabling Services Professional Cat5/6/7 network installation service delivered with trusted partners, covering complete network design, development, and maintenance for business sites.
• Business Phone Lines Traditional telephony line services including PSTN/Analogue lines, ISDN2, ISDN30, plus inbound telephone numbers (local 01/02, freephone 0800, UK-wide 03, business 0843/0844) with residential and business options.

Quantifiable outcome

• Reduce call costs by up to 80% using SIP trunks compared to ISDN
• +3 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature5 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• 3CXcoreTechnology or IntegrationEvoSoft is an official 3CX Partner providing their cloud-hosted VoIP phone system. The partnership involves using 3CX software as the core platform for their managed PBX services. EvoSoft offers 3CX licensing included in monthly pricing and provides installation, configuration, and ongoing support for 3CX systems. They offer both cloud-hosted 3CX solutions and on-premise hardware appliances powered by 3CX.
• MicrosoftcoreTechnology or IntegrationEvoSoft is a Microsoft Partner providing Microsoft-based cloud solutions including Microsoft Exchange email hosting, Windows Server environments, and Microsoft System Centre Suite for virtualisation. They can obtain Microsoft support for particularly difficult or unusual problems.
• YealinkminorChannel Partner/ Reseller/ DistributorYealink IP phones are sold through EvoSoft's online shop and are compatible with their 3CX-powered VoIP solutions.
• CiscominorChannel Partner/ Reseller/ DistributorCisco IP phones including SPA501G are sold through EvoSoft's online shop as part of their VoIP hardware offerings.
• SnomminorChannel Partner/ Reseller/ DistributorSnom IP phones are sold through EvoSoft's online shop as part of their VoIP hardware product range.
• PanasonicminorChannel Partner/ Reseller/ DistributorPanasonic IP phones are sold through EvoSoft's online shop as part of their VoIP hardware product range.
• GigasetminorChannel Partner/ Reseller/ DistributorGigaset IP phones are sold through EvoSoft's online shop as part of their VoIP hardware product range.
• PlantronicsminorChannel Partner/ Reseller/ DistributorPlantronics (headsets) are sold through EvoSoft's online shop as accessories for VoIP phone systems.

Scale indicators1 record

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• TalkTalk Business: UK business broadband, SIP, and hosted communications provider targeting SMEs and partners. Comparable connectivity and voice product set, with greater scale and brand recognition in the same UK SME segment.
• RingCentral: Global UCaaS leader offering cloud PBX, video, and contact center. RingCentral sets the global benchmark for per-seat pricing and feature velocity that EvoSoft must match or differentiate against in the UK SME market.
• 8x8: Global UCaaS and cloud contact center provider with UK presence. Competes for the same cloud telephony wallet share as EvoSoft, especially among UK mid-market and SME accounts adopting Microsoft Teams integration.
• Digital Wholesale Solutions: UK wholesale provider of mobile, broadband, SIP, and unified communications to resellers and SMBs. Overlaps EvoSoft's connectivity and VoIP resale motion and competes for the same channel partners.
• Vonage: Cloud communications provider (now part of Ericsson) offering UCaaS and APIs. Targets overlapping business voice use cases and competes indirectly via pricing benchmarks and channel partners across Europe.
• BT Business: UK incumbent telco with hosted voice, SIP, and connectivity products aimed at UK businesses of all sizes. Sets the market baseline for SLAs, pricing, and migration programs off legacy ISDN — directly shaping EvoSoft's competitive landscape.

Direct peers

• VoIP Unlimited: UK SIP trunking and hosted telephony provider targeting resellers and end-business customers. Highly comparable product mix (SIP trunks, hosted PBX, connectivity) and a similar channel-led GTM serving UK SMEs.
• 3CX: Software vendor behind EvoSoft's EvoCloud platform. 3CX also sells directly to UK SMEs and via other partners, so it is both a supplier and a competitor — any change in 3CX's channel or direct strategy directly affects EvoSoft.
• Gamma Communications: UK-based provider of hosted voice, SIP trunking, and connectivity to SMEs and channel partners. Gamma is the closest direct competitor to EvoSoft in UK cloud PBX and SIP trunking, with overlapping target customers and a much larger installed base.
• Telappliant: UK VoIP reseller and 3CX platinum partner offering hosted PBX, SIP trunking, and unified communications to SMEs. Directly competes with EvoSoft in the same 3CX-based cloud telephony niche.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/evosoftuk
• LinkedInlinkedin.com/company/evosoft-solutions

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about EvoSoft