Livi France
- Company typePrivate
- Founded2018
- HeadquartersParis, France
- Headcount51–100
- GTM typeB2C
- OfferingServices
Livi France firmographics
Firmographics- Name
- Livi France
- Legal name
- Digital Medical Supply France, SARL
- Website
- https://livi.fr
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Ownership category
- akta.pro rank
Livi France industry classification
Industry- Product category
- Telehealth and Telemedicine Services
- NAICS
- Offices of Physicians (62111), Offices of Physicians (except Mental Health Specialists) (621111), Offices of Physicians, Mental Health Specialists (621112)
- SIC
- Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)
- akta.pro primary industry
- 24/7 On-Demand Urgent Care Virtual Visit Platforms (HLALAJAA)
- akta.pro secondary industries
- Prescription-Based Digital Clinics (Condition-Specific Rx Programs) (HLALAAAD), Virtual Urgent Care & On-Demand Teletriage Services (HLAFADAJ), DTC Telehealth with Integrated Online Pharmacy (Cash-Pay/Subscription) (HLALAIAA)
Keywords
Where Livi France is headquartered
LocationHeadquarters
- HQ city
- Paris
- HQ country
- France
- HQ region
- Europe
Offices3 records
Markets served
Livi France business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Teleconsultation Fees: Fees charged per consultation at rates equivalent to physical cabinet consultations (25€ for generalist). Patient advances reimbursement portion, with remainder covered by Assurance Maladie and supplementary insurance.
- Supplementary Insurance Partnerships: Partnerships with supplementary health insurers (Alan, April, NN) who integrate Livi teleconsultations into their covered services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Generalist Teleconsultation - 25€ standard rate |
| Transaction based/ take rate | Pay-as-you-go | Specialist Teleconsultation - Variable rates |
| Transaction based/ take rate | Pay-as-you-go | Priority/Surcharge Slots - Variable |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels6 records
Livi France product offering
Product offeringCore offering
Livi France operates a teleconsultation platform that connects patients to general practitioners and specialists via secure video, 24 hours a day, 7 days a week, accessible through iOS/Android apps and a web browser. The service delivers electronic prescriptions valid at French pharmacies, sick notes, and specialist referrals, with consultations priced at standard Assurance Maladie rates and reimbursed under the same conditions as physical cabinet visits. The offering spans multiple specialties including pediatrics, gynecology, dermatology, psychiatry, psychology, and allergy, complemented by physical health centers and a health information content library.
Product overview
Livi France operates a unified telehealth platform offering video-based medical consultations 24 hours a day, 7 days a week, covering general practitioners and multiple medical specialties (pediatrics, gynecology, dermatology, mental health, and more). The core Livi App (available on iOS, Android, and web) serves as the patient-facing interface, integrated with the Teleconsultation Platform enabling secure video appointments, electronic prescriptions (Ordonnance électronique), and document storage. Subspecialty modules include Pediatric, Gynecology, Mental Health (Psychiatrists & Psychologists), Dermatology, Allergy, Sexual Health, and Addiction teleconsultations, each accessible as dedicated service pathways. A Health Content Platform provides supplementary patient education via structured health topic pages and a blog. Physical Health Centers (Centres de santé) in Paris and Saint-Denis complement the digital offering with in-person care using a hybrid working model. A Practitioner Portal (Pro Portal) supports physician recruitment and ongoing practice. All services feed into the central app where patients manage prescriptions, certificates, and consultation history.
Differentiator
Problem solved
Functional benefit
Products and services
- Livi Teleconsultation Platform (App & Web)
Quantifiable outcome
- 14 million+ teleconsultations completed across Europe
- +5 more outcomes
Companies that use Livi France
Customer profileNamed customers16 records
Segments6 records
Ideal customer profiles3 records
Livi France technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature5 records
Livi France partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core and minor.
- AlancoreAlan is a digital health insurance company that partners with Livi to provide teleconsultation services as a covered benefit for their policyholders. Livi is listed as a partner on Livi's website footer.
- AprilcoreApril is a supplementary health insurance provider that includes Livi teleconsultations in their covered services. Listed as partner on Livi's website.
- ElsancoreElsan is a major French private hospital group operating health centers. Livi has established a joint health center (Elsan|Livi) in Saint-Denis, combining in-person and teleconsultation services. This represents a deep operational partnership.
- NN (Nationale-Nederlanden)minorNN is a life insurance and pensions company with health insurance offerings in France. Listed as partner on Livi's website footer.
- Métiers de la SantéminorProfessional healthcare organization listed as partner on Livi's website, representing healthcare workers who may refer patients to Livi.
- BenefizminorHealth insurance intermediary listed as partner on Livi's website footer.
- SideCareminorDigital health platform listed as partner on Livi's website, potentially referring patients or integrating services.
- Dora BlochminorListed as partner on Livi's website footer, nature of partnership not explicitly detailed.
- Kry International ABcoreKry International AB (publ) is the Swedish parent company of Livi. Livi France is owned by Kry International AB. The Livi brand operates across multiple European markets under the Kry group.
Scale indicators7 records
Recent moves6 records
Expansion highlights6 records
Livi France competitors and assessment
Company assessmentBroad incumbents
- Babylon Health: Global digital health company with AI-powered triage and teleconsultation. Comparable technology stack and DTC model, though active in different geographic markets and facing different scale challenges.
- Kry International AB: Livi France's Swedish parent company operating the Kry/Livi brand across multiple European countries. Same core platform, technology, and operating playbook as Livi France, but at pan-European scale.
Direct peers
- Doctolib: France's dominant health booking platform that has expanded into teleconsultation. Directly competes with Livi for French patients and physicians, with substantially larger consumer mind-share and physician network.
- Medadom: French teleconsultation provider offering video consultations with connected medical booth integrations. Comparable DTC model and reimbursement-based revenue model.
- Maiia (Cegedim): French teleconsultation and practice management platform owned by Cegedim. Competes directly with Livi across general practice and specialty virtual visits, with deep physician-side tooling.
- Qare: French DTC teleconsultation platform offering video consultations with general practitioners and specialists. Closely comparable business model, target customers, and reimbursement framework to Livi France.
Others
- Elsan: Major French private hospital group and Livi's strategic partner for the joint Elsan|Livi health centers. Comparable care delivery operations in France and a key B2B partner/distributor for Livi's hybrid care strategy.
Emerging players
- Hellocare: French teleconsultation platform targeting healthcare professionals and establishments with white-label and connected device solutions. Comparable regulatory framework and reimbursement model with partial overlap on specialty use cases.
- Alan: French digital health insurer and Livi partner that has begun offering its own telemedicine services. Represents both a key distribution channel and a potential competitor as it vertically integrates care delivery.
Regional players
- Doctena: European online booking and teleconsultation platform operating across Benelux, Germany, Austria, and Switzerland. Comparable platform model but primarily serves different geographies than Livi France.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Livi France social profiles
Digital presenceLivi France compliance and trust
Trust signalCompliance1 record
Livi France financial estimates
Financial estimateRevenue estimate
Valuation estimate
Livi France leadership team
Management profileNumber of profiles
Profiles1 record
Livi France funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Livi France M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Livi France
What does Livi France do?
Livi France operates a teleconsultation platform that connects patients to general practitioners and specialists via secure video, 24 hours a day, 7 days a week, accessible through iOS/Android apps and a web browser. The service delivers electronic prescriptions valid at French pharmacies, sick notes, and specialist referrals, with consultations priced at standard Assurance Maladie rates and reimbursed under the same conditions as physical cabinet visits. The offering spans multiple specialties including pediatrics, gynecology, dermatology, psychiatry, psychology, and allergy, complemented by physical health centers and a health information content library.
Is Livi France a public or private company?
Livi France is a private company. It is classified as corporate owned and is currently operating.
When was Livi France founded?
Livi France was founded in 2018. It employs 51 to 100 people.
Where is Livi France based?
Livi France is headquartered in Paris, France, in the Europe region.
How does Livi France make money?
Two revenue lines are on record. Teleconsultation Fees are the primary driver. The others are supplementary Insurance Partnerships.
Who are Livi France's main competitors?
Broad incumbents on record are Babylon Health and Kry International AB. Direct peers are Doctolib, Medadom, Maiia (Cegedim) and Qare. Elsan is listed as an others. Emerging players are Hellocare and Alan. Doctena is listed as a regional player.
Does Livi France have an API?
No public API is recorded for Livi France.
What industry is Livi France in?
Livi France's product category is Telehealth and Telemedicine Services. Its primary akta.pro industry code is HLALAJAA, 24/7 On-Demand Urgent Care Virtual Visit Platforms, with a secondary code of HLALAAAD, Prescription-Based Digital Clinics (Condition-Specific Rx Programs). Its NAICS code is 62111 and its SIC code is 8011.