Lemedecin

What Lemedecin does

Lemedecin.fr is a French digital health platform, founded in 2015, that operates online medical appointment booking, teleconsultation, and patient medical record management for the French market. The platform serves two primary user groups: patients seeking to find and book appointments with healthcare professionals (general practitioners, specialists, osteopaths, massage therapists, ophthalmologists, pediatricians, and others) across France, and liberal healthcare professionals seeking to manage online appointments and deliver remote consultations. The company explicitly positions itself as addressing the "medical desert" crisis, citing that 6–8 million French citizens lack access to a general practitioner and that nearly 3 in 4 doctors cannot absorb all spontaneous care requests.

The underlying technology is a browser-based, HDS-certified platform requiring no application installation. Core features include geolocation-based practitioner search, a pre-consultation questionnaire and medical file system, verified patient reviews, secure HDS-hosted prescription and document delivery, and a browser-based video consultation module. The platform holds HDS certification from the French Ministry of Health and ISO 27001 certification, and is referenced on the official sante.fr government portal as a verified teleconsultation tool.

The business model combines three revenue streams: a €14/week (€20 on Sundays and public holidays) non-reimbursable service fee charged to patients without 100% insurance coverage who require immediate teleconsultation when no doctor is available within a compatible timeframe; healthcare professional subscriptions that are fully subsidized by Assurance Maladie's 'forfait structure' (volet 2) program; and white-label technology licensing to other healthcare operators (such as Urgence Docteurs). Distribution occurs through the consumer-facing lemedin.fr site, a professional portal (praticien.lemedecin.fr), a patient portal (patient.lemedecin.fr), and the OEM/white-label channel. Headcount is reported at 1–10 employees and the company is privately held with no disclosed funding rounds.

Name

Lemedecin

Legal name

Lemedecin.fr

Website

https://lemedecin.fr

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

1–10 employees

Short description

Lemedecin.fr is a French HDS-certified digital health platform offering online appointment booking, browser-based teleconsultation, and medical file management to patients and liberal healthcare professionals across France.

Ownership category

akta.pro rank

Product category

Online Healthcare Appointment Marketplace

NAICS

Offices of Physicians (except Mental Health Specialists) (621111), Offices of Physicians (62111)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Primary Care & General Medicine Virtual Care (HLALAAAA)

akta.pro secondary industries

Healthcare On‑Demand Platforms (Telehealth, Home Care, Nursing) (BPAMAHAH), Urgent Care + ePrescribing & Lab/Imaging Ordering Telehealth Platforms (HLALAJAL)

Keywords

• Online appointment booking
• Teleconsultation platform
• Healthcare practitioner directory
• Video medical consultation
• Patient medical records

Headquarters

HQ city

Paris

HQ country

France

HQ region

Europe

Markets served

GTM type

B2C

Offering type

Digital Commerce or Content

Cost components

Technology or R&D, Operations, Personnel, Marketing or Sales, Infrastructure

Revenue model

1. Platform Service Fee (Patient Side): Patients pay a non-refundable service fee for immediate teleconsultations when no doctor is available within a compatible timeframe. Fee is €14 per week, €20 on Sundays and public holidays. This fee does not apply to patients with 100% coverage (CSS, ALD, CME) when consultations are reimbursed by insurance.
2. Healthcare Provider Subscription (Subsidized): Healthcare professionals subscribe to the platform. Under Assurance Maladie's 'forfait structure' program (volet 2), physicians receive a subsidy covering the full subscription cost for teleconsultation equipment.
3. Technology Licensing/White-Label: The appointment booking and teleconsultation technology is licensed to other operators who use it under their own branding.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels3 records

Core offering

Lemedecin.fr operates an online healthcare marketplace that enables patients across France to search for and book appointments with healthcare practitioners by specialty and geolocation, and to conduct browser-based video teleconsultations when no in-person appointment is available. For practitioners, the platform provides appointment management, teleconsultation delivery, pre-consultation questionnaires, secure medical file handling, and verified patient reviews. The underlying technology is also licensed to third-party healthcare operators under white-label arrangements.

Product overview

Lemedecin.fr is a unified digital health platform offering online medical appointment booking and teleconsultation services for patients across France. The platform combines a practitioner search directory with verified patient reviews, a medical information guide, and a browser-based video consultation system that requires no installation. For healthcare professionals, the platform provides tools for appointment management, patient intake questionnaires, and medical file handling. The service integrates with the French national health insurance system (Assurance Maladie) for reimbursement processing.

Differentiator

Problem solved

Functional benefit

Products and services

• Lemedecin.fr Online Appointment Booking Web-based platform that enables patients to search for healthcare practitioners by specialty and geolocation, and to book in-person or teleconsultation appointments online.
• Teleconsultation (Video Consultation) Browser-based video consultation service that allows patients to connect with doctors via smartphone or computer with webcam, requiring no application installation. Enables physicians to issue secure digital prescriptions, medical certificates, and work-stoppages valid at pharmacies.
• Healthcare Professional Dashboard (Espace Pro) Professional portal that enables healthcare practitioners to manage online appointments, teleconsultations, patient intake questionnaires, and medical file creation, with subscription fees fully covered by Assurance Maladie's forfait structure (volet 2) subsidy for teleconsultation equipment.
• Patient Space (Espace Patient) Secure patient portal for managing appointments, accessing medical documents, prescriptions, and consultation summaries following teleconsultation or in-person visits.
• White-label Teleconsultation & Booking Technology Technology platform licensed to other healthcare operators who deploy the appointment booking and teleconsultation stack under their own branding, including HDS-certified infrastructure and the appointment engine.
• Verified Patient Reviews Patient review system on the Lemedecin.fr platform that displays verified patient ratings and reviews for practitioners to help prospective patients select providers.

Quantifiable outcome

• Over 3 million patients use the platform each month
• +2 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Two partnerships are on record, tiered core.

• French Ministry of Health (Ministère de la Santé)coreStrategic or Co-development Partner · 20 March 2021Lemedecin.fr is referenced on the French Ministry of Health website (sante.fr) as a verified teleconsultation tool. The platform supports the Ministry's 'Service dAccès aux Soins' (Healthcare Access Service) initiative. Lemedecin.fr also issues press releases and advocates for policy changes regarding teleconsultation reimbursement equality.
• Assurance MaladiecoreStrategic or Co-development PartnerThe platform integrates with Assurance Maladie systems for verifying patient insurance coverage and applying third-party payment (tiers payant). Physicians on the platform can receive subsidies through the 'forfait structure' program (volet 2) to cover teleconsultation equipment costs.

Scale indicators6 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Maiia: French teleconsultation and appointment management platform owned by Cegedim. Competes directly for the same physician subscription and patient booking use cases with an established primary care teleconsultation offering and integrated medical software suite.
• Doctolib: France's dominant online appointment booking and teleconsultation platform. Direct head-to-head competitor for practitioner directory, booking, and teleconsultation services; same target customers (patients and physicians) with overlapping feature set but vastly larger scale and capital base.
• Qare: French teleconsultation platform offering video consultations with doctors and mental health specialists. Competes for the same on-demand patient teleconsultation flows, including the overflow/spontaneous care positioning Lemedecin emphasizes.
• Medadom: French teleconsultation provider operating both an online platform and connected medical booths in pharmacies. Targets similar spontaneous-care and medical-desert use cases as Lemedecin's overflow positioning.

Broad incumbents

• Cegedim: French health-tech incumbent operating Maiia and broader practice-management software for physicians. Competes through integrated software stack that bundles teleconsultation with EHR, scheduling, and billing - a broader portfolio approach vs. Lemedecin's specialist focus.

Emerging players

• Tessan: French operator of teleconsultation booths and remote-care infrastructure, primarily in pharmacies. Adjacent telehealth access point competing for the same underserved patient population Lemedecin targets in medical deserts.

Regional players

• Kry / Livi: Major European digital healthcare provider (now part of Practice Plus Group) operating teleconsultation across Sweden, UK, France, and Germany. Relevant as a comparable telehealth operating model across multiple European healthcare systems.
• Doctena: European online appointment booking platform active in Belgium, Luxembourg, Netherlands, and Germany. Comparable practitioner-directory and booking functionality but operating in different geographies - relevant for benchmarking cross-border expansion possibilities.

Others

• Doctolib (as white-label alternative target): Beyond competing for physicians, Doctolib's own white-label and partner programs shape the ecosystem in which Lemedecin's white-label offering (Urgence Docteurs) must compete for partner operator deals.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks1 record

Key highlights7 records

Customer concentration

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Lemedecin