Infrassist Technologies
Infrassist Technologies is an India-based, founder-owned white-label managed IT services provider that delivers 24/7 NOC, helpdesk, RMM/firewall/M365 administration, and Azure/M365 professional services exclusively to Managed Service Providers globally.
- Company typePrivate
- Founded2016
- HeadquartersAhmedabad, India
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Infrassist Technologies does
Infrassist Technologies Pvt. Ltd., founded in 2016 and headquartered in Ahmedabad, India (with a branch office in Cochin), is a bootstrapped, founder-owned white-label managed IT services provider that operates exclusively as a back-office extension for Managed Service Providers (MSPs). The company's product portfolio is organized in three layers: Business Continuity Services (24/7 NOC, dedicated helpdesk, POD Team Support combining L1 and L2 engineers), Infrastructure Management Services (RMM administration, managed firewall, M365 administration), and Cloud Consulting & Professional Services (Microsoft 365 migration and management, Azure cloud migration and design, Azure Virtual Desktop, IT audits, and automation services). Underpinning delivery is a platform-agnostic technology stack spanning major RMM platforms (Atera, Datto, Kaseya, N-ABLE), firewall vendors (Sophos, Fortinet, SonicWall, pfSense, MikroTik), virtualization platforms (VMware, Hyper-V, Nutanix), AV/EDR solutions, and backup products (Veeam, Acronis, Altaro), with 100+ certified engineers and ISO 27001:2022 certification.
The company monetizes primarily through recurring managed services contracts billed monthly to MSP partners, structured either as per-device pricing, dedicated engineer resources, or project-based engagements, with professional services layered on for one-time cloud migration and compliance work. Go-to-market is purely channel-based: Infrassist does not sell to end customers, instead embedding its team inside the MSP's PSA, RMM, ticketing, and documentation tools and delivering support under the MSP's own brand. The company reports serving 150+ MSP partners across 15+ countries, managing 30,000+ infrastructure nodes, achieving a 90% year-on-year retainer rate, and claims 60% OPEX savings for partner MSPs — all positioning it as a labor-arbitrage and operational-maturity accelerator for SMB and mid-market MSPs that need 24/7 coverage without scaling in-house headcount.
Infrassist Technologies firmographics
Firmographics- Name
- Infrassist Technologies
- Legal name
- Infrassist Technologies Pvt Ltd
- Website
- https://infrassist.com
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Infrassist Technologies is an India-based, founder-owned white-label managed IT services provider that delivers 24/7 NOC, helpdesk, RMM/firewall/M365 administration, and Azure/M365 professional services exclusively to Managed Service Providers globally.
- Ownership category
- akta.pro rank
Infrassist Technologies industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)
- akta.pro secondary industries
- Helpdesk & End-User Support Services (BPAEABAB), Security Operations Center (SOC) as a Service (BPAEADAB), Data Center Operations & Managed Services (Remote Hands, NOC/SOC) (HDABANAA)
Keywords
Where Infrassist Technologies is headquartered
LocationHeadquarters
- HQ city
- Ahmedabad
- HQ country
- India
- HQ region
- Asia
Offices2 records
Markets served
Infrassist Technologies business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- White-Label Managed IT Services: Recurring managed services revenue from MSPs for NOC, helpdesk, infrastructure management, and professional services delivered under MSP's brand. Revenue model based on per-device pricing, dedicated resources, or project-based engagements.
- Cloud Migration & Professional Services: One-time project-based revenue for Microsoft 365 migration, Azure cloud migration, endpoint manager deployment, and security implementation services.
- RMM Administration Services: Flat-rate RMM administration services priced as add-on to NOC operations, covering audit, remediation, administration, and migration.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Monthly | Custom quote-based pricing tailored to MSP requirements |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels5 records
Infrassist Technologies product offering
Product offeringCore offering
Infrassist Technologies provides white-label managed IT services exclusively for Managed Service Providers (MSPs). Services span 24/7 NOC monitoring, dedicated helpdesk (L1-L3), POD team support, RMM and firewall administration, Microsoft 365 management, and professional services including Microsoft 365 and Azure cloud migration. The 100+ engineer team operates under the MSP's brand as an extension of the partner's in-house staff.
Product overview
Infrassist Technologies offers a unified white-label managed IT services platform designed specifically for Managed Service Providers (MSPs). The portfolio consists of three service layers: Business Continuity Services (24/7 NOC, Dedicated Helpdesk, POD Team Support), Infrastructure Management Services (RMM Admin, Managed Firewall, M365 Admin), and Cloud Consulting & Professional Services (Microsoft 365 migration and management, Azure cloud migration and deployment, IT audits, and automation). The core value proposition is enabling MSPs to scale their support operations without increasing headcount by leveraging Infrassist's team of 100+ certified engineers as an extension of the MSP's in-house team, operating under the MSP's brand with white-label delivery.
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- 60% OPEX savings for MSPs
- +7 more outcomes
Companies that use Infrassist Technologies
Customer profileNamed customers10 records
Segments2 records
Ideal customer profiles1 record
Infrassist Technologies technology and API
TechnologyAPI detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration38 records
AI capability3 records
Feature3 records
Infrassist Technologies partnerships and signals
Strategic signalPartnerships
15 partnerships are on record, tiered core, supporting and key account.
- AteracoreRMM platform integration partner. Infrassist engineers are proficient with Atera RMM platform for remote monitoring and management of MSP client environments.
- DattocoreRMM and backup platform partner. Supports Datto RMM and backup solutions for MSP automation and disaster recovery management.
- KaseyacoreRMM platform partner supporting Kaseya VSA and related products. Provides audit and administration services for Kaseya-based MSP environments.
- N-ABLEcoreRMM platform integration partner. Engineers trained on N-ABLE RMM solutions for MSP remote monitoring and management operations.
- SophoscoreFirewall and security platform partner. Supports Sophos Central, FortiAnalyzer, and FortiManager for firewall administration and security management.
- FortinetcoreFirewall platform partner. Infrassist provides configuration, management, and monitoring for Fortinet firewall solutions.
- MicrosoftcoreStrategic technology partner for Microsoft 365 and Azure Cloud services. Certified engineers provide M365 administration, migration, and Azure cloud solutions. Supports Microsoft Endpoint Manager, Intune, Azure AD, and Defender.
- VMwaresupportingVirtualization platform partner. Supports VMware ESXi and related virtualization technologies for server and infrastructure management.
- VeeamsupportingBackup platform partner integrated with RMM administration services for backup monitoring and verification.
- AcronissupportingCyber protection and backup platform partner. Supports Acronis backup solutions within managed services stack.
- InterHyvekey accountMSP partner based in Geneva, Switzerland. Engaged for NOC + Helpdesk + Projects. CEO Fabrice Beaux cited trust and value creation through partnership.
- Cymaxkey accountMSP partner based in Brisbane, Australia. Long-term partnership with dedicated resources and project engagement.
- ClixOnkey accountMSP partner based in Berlin, Germany. 7-year partnership for NOC and POD team support with projects.
- JDC Systemskey accountMSP partner based in New York, USA. Long-term partnership for NOC Advanced services with smooth integration.
- Vertech IT Serviceskey accountMSP partner based in New Zealand. Engaged for NOC + Helpdesk enabling project quoting and closure capabilities.
Scale indicators12 records
Recent moves6 records
Expansion highlights5 records
Infrassist Technologies competitors and assessment
Company assessmentEmerging players
- Atera: RMM and PSA platform with AI-driven automation aimed at MSPs. Comparable in serving the same MSP audience, though as a software vendor with growing AI capabilities that could compete with Infrassist's manual NOC services.
Broad incumbents
- ConnectWise (Continuum): Large PSA/RMM platform for MSPs, owner of the legacy Continuum services arm. Competes broadly with Infrassist in MSP service delivery but as part of a much wider software portfolio.
- N-able: Public MSP-focused RMM and security platform vendor. Comparable in serving the MSP channel but as a software incumbent, not a pure-play services partner like Infrassist.
- Sherweb: Cloud services distributor and MSP-focused provider offering managed services, backup, and security. Comparable as a channel-facing services enabler for MSPs, though broader in product mix than Infrassist.
- Pax8: Cloud distribution and enablement platform for MSPs. Adjacent competitor with the scale and capital to expand into managed services, potentially overlapping with Infrassist's go-to-market.
- Kaseya: Major MSP platform vendor (RMM, PSA, security) with vertically integrated services through acquired assets. A broad incumbent that competes with and could in-source white-label services that Infrassist currently delivers.
Direct peers
- Network Right: US-based white-label IT support provider for MSPs offering NOC, helpdesk, and project services. Direct competitor to Infrassist in the outsourced-MSP-support niche with a similar POD-team-style delivery model.
- Inspired IT: UK-based white-label IT support partner for MSPs providing helpdesk, NOC, and professional services. Comparable in target customer (MSPs), service mix, and white-label positioning to Infrassist.
- Wetech (WePick / Wegentik): India-based white-label helpdesk and NOC provider for MSPs globally. Closest geographic and operational peer to Infrassist with overlapping service portfolio and shared India delivery model.
Regional players
- Netsurit: Managed IT services provider with MSP-style offerings across the Americas. Comparable service catalog (helpdesk, NOC, cloud) but primarily serves end customers directly rather than white-label partners.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Infrassist Technologies social profiles
Digital presenceInfrassist Technologies compliance and trust
Trust signalCompliance3 records
Infrassist Technologies financial estimates
Financial estimateRevenue estimate
Valuation estimate
Infrassist Technologies leadership team
Management profileNumber of profiles
Profiles4 records
Infrassist Technologies funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Infrassist Technologies M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Infrassist Technologies
What does Infrassist Technologies do?
Infrassist Technologies provides white-label managed IT services exclusively for Managed Service Providers (MSPs). Services span 24/7 NOC monitoring, dedicated helpdesk (L1-L3), POD team support, RMM and firewall administration, Microsoft 365 management, and professional services including Microsoft 365 and Azure cloud migration. The 100+ engineer team operates under the MSP's brand as an extension of the partner's in-house staff.
Is Infrassist Technologies a public or private company?
Infrassist Technologies is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Infrassist Technologies founded?
Infrassist Technologies was founded in 2016. It employs 101 to 250 people.
Where is Infrassist Technologies based?
Infrassist Technologies is headquartered in Ahmedabad, India, in the Asia region.
How does Infrassist Technologies make money?
Three revenue lines are on record. White-Label Managed IT Services are the primary driver. The others are cloud Migration & Professional Services and RMM Administration Services.
Who are Infrassist Technologies's main competitors?
Atera is listed as an emerging player. Broad incumbents are ConnectWise (Continuum), N-able, Sherweb, Pax8 and Kaseya. Direct peers are Network Right, Inspired IT and Wetech (WePick / Wegentik). Netsurit is listed as a regional player.
Does Infrassist Technologies have an API?
No public API is recorded for Infrassist Technologies.
What industry is Infrassist Technologies in?
Infrassist Technologies's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAJAN, ITSM Managed Services (Run/Operate/Optimize), with a secondary code of BPAEABAB, Helpdesk & End-User Support Services. Its NAICS code is 541513 and its SIC code is 7370.