What SACARE does

SACARE is a privately held, family-owned disability and aged-care service provider headquartered in South Australia, founded in 1995. The company delivers NDIS-registered disability supports including Supported Independent Living (SIL), Specialist Disability Accommodation (SDA), in-home services, clinical nursing, allied health (occupational therapy, physiotherapy, positive behaviour therapy), respite, and aged-care services under private and CHSP arrangements. Its flagship differentiation is the THRIVE Program, an intensive positive-behaviour-support model that has reportedly supported more than 100 participants with complex needs, alongside a proprietary "Peace of Mind Framework" (a five-stage intake-to-onboarding process), an internal SACARE Incident Management System (SIMS), and an electronic medication management capability delivered through a partnership with Medi-Map.

The company generates revenue primarily through NDIS-funded services priced under the NDIS Pricing Arrangements and Price Limits, covering Core Supports, Capacity Building, and Capital Supports, with secondary revenue from private and CHSP-funded aged-care clients. Its go-to-market is sales-led via a guided intake process and event-driven community outreach. Following its July 2022 partnership with ONCALL Group Australia, SACARE operates as part of a nationally distributed disability-services platform, with Chloe Kempe (appointed CEO in March 2021) promoted in July 2025 to CEO of the combined ONCALL/SACARE platform. The company's headcount is reported between 500 and 2,000+ support professionals depending on source, with a notable 280 new staff added in 2021 signalling an active scaling phase.

SACARE serves NDIS participants and their families — including children, youth, and adults with physical, intellectual, and psychosocial disabilities — and aged-care clients across South Australia, with national reach now enabled through the ONCALL partnership. The business remains family-controlled, with no public capital raises disclosed, and is structurally exposed to the NDIS as a dominant funding source while diversifying into adjacent SDA housing (Sana Living partnership, July 2024) and medication safety (Choice Aged Care partnership, May 2024).

Name

SACARE

Legal name

SACARE

Website

https://sacare.com.au

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

501–1,000 employees

Short description

SACARE is a South Australia-based, NDIS-registered disability and aged-care provider delivering supported accommodation, in-home care, allied health, and clinical nursing services to NDIS participants and aged-care clients across Australia through its ONCALL Group partnership.

Ownership category

akta.pro rank

Product category

Disability Support Services

NAICS

Residential Intellectual and Developmental Disability Facilities (62321), Services for the Elderly and Persons with Disabilities (62412), Services for the Elderly and Persons with Disabilities (624120), Other Residential Care Facilities (623990)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Home Health Care Services (8082), Services-Social Services (8300)

akta.pro primary industry

Specialized Assisted Living for Developmental/Intellectual Disabilities (Adult) (HLADABAJ)

akta.pro secondary industries

Disability Services & Independent Living Support (BPAGAEAG), Respite Care for Adults with Disabilities / Special Needs (HSABAGAI), Eating & Feeding Assistance (HSABABAE)

Keywords

• NDIS disability services
• Supported accommodation
• In-home care
• Allied health services
• Specialist disability housing

Headquarters

HQ city

Adelaide

HQ country

Australia

HQ region

Oceania

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. NDIS Core Supports: Funding for everyday activities and supports including daily personal activities, domestic assistance, community participation, and transport. Most in-home and community services delivered under Core Supports.
2. NDIS Capacity Building: Funding for building skills and independence over time including support coordination, occupational therapy, physiotherapy, positive behaviour support, and life skills development. Includes THRIVE program services.
3. NDIS Capital Supports: Funding for higher-cost items including assistive technology and Specialist Disability Accommodation (SDA). SACARE's SDA homes and AT prescription services.
4. Private Aged Care Services: Private paying clients for aged care services not covered by government subsidies.
5. CHSP Services: Commonwealth Home Support Programme services for eligible aged care participants requiring domestic assistance.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

SACARE is a registered NDIS provider in South Australia that delivers disability support services and accommodation to NDIS participants. Its core offerings include Supported Independent Living (SIL) and Specialist Disability Accommodation (SDA), in-home and community care, clinical nursing, allied health services (Occupational Therapy, Physiotherapy, Positive Behaviour Support), the THRIVE Program, respite services, and aged care. Services are funded primarily through NDIS Core Supports, Capacity Building, and Capital Supports budgets, with additional private and Commonwealth Home Support Programme (CHSP) aged care channels.

Product overview

SACARE is a registered NDIS provider in South Australia delivering a comprehensive suite of disability support services and accommodation. The portfolio centers on Supported Accommodation (SIL/SDA) and In-Home Services as core offerings, supplemented by clinical services (Clinical Nursing, Occupational Therapy, Physiotherapy, Positive Behaviour Therapy), the award-winning THRIVE Program for allied health integration, and specialized care models including Concierge Care. Services span Core Supports, Capacity Building, and Capital Supports under NDIS funding categories. The company also provides aged care through private and CHSP channels, and operates awareness initiatives including the Pieces of Mind Podcast.

Differentiator

Problem solved

Functional benefit

Products and services

• Supported Accommodation Supported Independent Living (SIL) accommodation offering short-term, long-term, respite, or permanent housing options for NDIS participants, designed to bring comfort and wellbeing to everyday life.
• In-Home Services Comprehensive in-home support covering daily personal activities, home management, medication, nutrition, social activities, and household assistance including cleaning, laundry, and pet care for NDIS participants.
• THRIVE Program Award-winning program combining Allied Health and clinical nursing with personalised goal-setting, supporting community engagement, social activities, skill development, and life planning for people living with disability.
• Clinical Nursing
• Occupational Therapy
• Physiotherapy
• Positive Behaviour Support
• In-Home Respite
• Accommodation Respite
• Specialist Disability Accommodation (SDA)
• Concierge Care
• Support Coordination
• Aged Care (Private)
• Aged Care (CHSP)

Quantifiable outcome

• 91% of employees recommend SACARE as an Employer of Choice (2022 Employment Survey)
• +2 more outcomes

Named customers9 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Sana LivingcoreStrategic or Co-development Partner · 1 July 2024SDA Provider partnership where SACARE provides Supported Independent Living (SIL) services for Sana Living's stunning new homes in Adelaide. SACARE offers personal care, clinical nursing, specialist support workers for complex needs, meal preparation, and social participation.
• Choice Aged CareminorStrategic or Co-development Partner · 1 May 2024Strategic partnership aimed at revolutionising medication safety and quality use of medicines for shared clients through collaborative approach.
• Variety SAminorGTM or Marketing Partner · 1 November 2023Partnership supporting Variety SA Sleigh initiative for inclusivity, making Christmas accessible for families with disability.
• Victim Support Service (VSS)minorGTM or Marketing Partner · 1 April 2023SACARE and ONCALL Group Australia sponsored the VSS National Conference, bringing together experts in victimology and disability to explore access to justice issues.
• ONCALL Group AustraliacoreStrategic or Co-development Partner · 1 July 2022Partnership enables SACARE to operate as a leading national service provider while maintaining family values and dedication to providing real change for people living with disability in Australia. Combined operations allow for expanded geographic reach and service capacity.
• PsychmedminorStrategic or Co-development Partner · 1 April 2022Local business sharing space at The Hub in Victor Harbor, providing holistic client-centered services alongside SACARE.
• NeamiminorStrategic or Co-development Partner · 1 April 2022Local business sharing space at The Hub in Victor Harbor, collaborating to enhance community support for people living with disability.

Scale indicators8 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Northcott: NDIS-registered disability services provider delivering accommodation, therapy, and community participation across NSW, QLD, and the ACT. Comparable on integrated therapy-plus-accommodation model similar to SACARE's THRIVE + SDA approach.
• Life Without Barriers: One of Australia's largest NDIS-registered disability and out-of-home care providers, delivering accommodation, daily living, and clinical supports nationally. Directly comparable to SACARE on service mix (SIL, SDA, complex care) and target participants.
• ONCALL Group Australia: Strategic partner and co-operator with SACARE since 2022, providing disability support, accommodation, and allied health services nationally. Most directly comparable as a co-branded national provider working with SACARE's brand and family-values operating model.
• Yooralla: Victorian-based NDIS provider with a long history delivering disability accommodation, therapy, and community support. Comparable to SACARE on full-service disability portfolio including SDA, allied health, and complex care.
• Able Australia: NDIS-registered disability provider delivering accommodation, therapy, and community services with a focus on people with acquired brain injury and complex physical disabilities. Comparable to SACARE on complex-care focus and SDA/SIL delivery.
• Aruma: Large national NDIS provider offering supported independent living, specialist disability accommodation, and community participation services. Comparable to SACARE on disability housing, daily supports, and complex care delivery.

Emerging players

• Five Good Friends: Tech-enabled in-home care provider spanning NDIS, aged care, and home care packages. Comparable to SACARE's In-Home Services and Aged Care (Private/CHSP) offerings with an overlapping technology-driven service model.
• Mable: Online marketplace platform connecting NDIS participants with independent support workers, competing with traditional providers like SACARE for in-home support hours. Comparable on participant segments and services, but different delivery model (platform vs. employed workforce).
• Hireup: NDIS platform provider for disability support workers offering participants choice and control over in-home support. Comparable to SACARE's In-Home Services line and competing for the same self-managed and plan-managed participants.

Others

• Medi-Map: Electronic medication management platform partner of SACARE for its medication safety system. Included as an enabling technology peer and ecosystem participant rather than a direct competitor, given the partnership relationship.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/SACAREdisability
• Xx.com/_sacare
• LinkedInlinkedin.com/company/sacare

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SACARE