What Central Technology Solutions does

Central Technology Solutions (legal entity: Central Virginia Communications & Multimedia, Inc.) is a privately held managed services provider headquartered in Lynchburg, Virginia, operating since 2004 and serving small and medium-sized businesses across central Virginia. The company delivers an integrated portfolio of managed IT services (help desk, vCIO consulting, multi-year IT budget planning), managed cybersecurity (24/7 SOC, EDR, ITDR, SIEM, security awareness training, incident response, penetration testing, backup/disaster recovery), and regulatory compliance support (NIST 800-171, HIPAA/HITECH, CMMC 2.0 Levels 1-3, PCI DSS) via a Compliance as a Service offering. Beyond traditional IT, CTS has extended into adjacent managed categories including cloud-based physical security (Eagle Eye Networks-powered AI video surveillance and Brivo-powered access control), hosted business phone systems with Microsoft Teams integration, and a Hardware as a Service subscription for network and endpoint infrastructure.

The company's technology architecture is best characterized as a multi-vendor managed-services platform rather than proprietary IP: CTS integrates best-of-class vendor products (Microsoft 365, Microsoft Entra, Copilot, Brivo, Eagle Eye Networks, Threatlocker, Huntress, LastPass, SaaS Alerts, HaloPSA for the customer portal) and layers its "Team CTS Process" methodology on top to standardize delivery across video surveillance, access control, and IT services. The offering is positioned as a "Professional Services Partner" relationship—distinct from a transactional IT vendor—with embedded compliance expertise (including cyber insurance readiness) and a no-upfront-capital hardware subscription model that converts client capex into opex.

Commercially, CTS runs a sales-led, field-sales GTM motion targeting mid-market SMB accounts in a single regional geography, with quote-based customized proposals, a 24-hour proposal response SLA, and deep multi-year operational integration that generates switching cost. All revenue streams are structured as recurring monthly subscriptions or managed-services contracts (managed IT, managed security, HaaS, CaaS, hosted telecom, physical security, virtual CIO/professional services). The company is founder-led (Thomas H. Vaughan III, CEO/President; AJ Owen, VP), is independently owned with no disclosed external investment, and supports its regional focus with a broad local community sponsorship footprint across schools, fire/EMS, sheriff, and nonprofits.

Name

Central Technology Solutions

Legal name

Central Virginia Communications & Multimedia, Inc.

Website

https://centraltechnologysolutions.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

1–10 employees

Short description

Central Technology Solutions is a Lynchburg, Virginia-based managed services provider delivering managed IT, cybersecurity, compliance, physical security, hosted phone systems, and hardware subscriptions to small and medium-sized businesses across central Virginia.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Security Systems Services (except Locksmiths) (561621), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Integrated Systems Design (7373), Communications Services, Nec (4899), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

IT Operations, Event & Incident Management (NOC/SOC-to-ITSM) (BPAEAJAH)

akta.pro secondary industries

IT Governance, Risk & Compliance (IT GRC) Platforms (HDAEALAK), Data Center Operations & Managed Services (Remote Hands, NOC/SOC) (HDABANAA)

Keywords

• Managed IT services
• Cybersecurity services
• Compliance support
• Video surveillance
• Access control

Headquarters

HQ city

Lynchburg

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Managed IT Services: Recurring managed services including technical help desk, computer support, cloud computing, and IT consulting for SMBs. Provides predictable monthly expenses for clients.
2. Managed Security Services: EDR, SOC, ITDR, SIEM, security awareness training, incident response, penetration testing, and backup/disaster recovery services.
3. Hardware as a Service: Scalable technology equipment (computers, monitors, switches, WiFi, firewalls) provided through subscription model with no upfront costs.
4. Compliance as a Service: Support for NIST 800-171, HIPAA, CMMC, PCI compliance frameworks with insurance readiness and cyber hygiene services.
5. Business Phone Systems: Hosted phone solution with mobile/desktop apps, desk phones, Teams integration, virtual fax, and unified communications. Company operates as the telephone company.
6. Physical Security Solutions: Video surveillance and access control systems with cloud-based management and AI automation features.
7. Professional Services: Virtual CIO services, 1-, 3-, and 5-year budget planning, IT consulting, and implementation services.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels10 records

Core offering

Central Technology Solutions is a managed services provider delivering integrated IT, cybersecurity, compliance, physical security, and business communications to small and medium-sized businesses in central Virginia. Its core offerings include managed IT services (help desk, vCIO, strategic planning), cybersecurity (EDR, 24/7 SOC, ITDR, SIEM, awareness training, incident response), compliance support (NIST 800-171, HIPAA, CMMC, PCI), cloud-based AI video surveillance and access control, hosted business phone systems, and Hardware-as-a-Service equipment subscriptions.

Product overview

Central Technology Solutions (CTS) offers an integrated portfolio of managed IT, security, and technology services. The core offering comprises IT Services (managed support, vCIO consulting, budget planning), Cybersecurity Services (EDR, 24/7 SOC, ITDR, SIEM, security awareness training, incident response), and Compliance Support (NIST, HIPAA, CMMC, PCI). These core services are complemented by physical security products including Video Surveillance and Access Control systems (both with cloud-based AI capabilities), Business Phone Systems (hosted VoIP with Microsoft Teams integration), and Hardware/Software provisioning. Additional offerings include Compliance as a Service (CaaS) for regulatory compliance management and Hardware as a Service for scalable equipment subscriptions. The company operates as a managed services provider delivering these solutions primarily to small and medium-sized businesses throughout central Virginia.

Differentiator

Problem solved

Functional benefit

Products and services

• IT Services Managed IT services delivering remote and onsite support desk, virtual CIO (vCIO) consulting, and 1-, 3-, and 5-year IT budget planning to optimize operations, enhance security, and drive business growth for SMB clients.
• Cybersecurity Services Comprehensive managed cybersecurity suite including Endpoint Detection and Response (EDR), 24/7 Security Operations Center (SOC), Identity Threat Detection and Response (ITDR), Security Information and Event Management (SIEM), Managed Security Awareness Training (SAT), Incident Response and Remediation, Penetration Testing, and Backup/Disaster Recovery.
• Compliance Support Services Regulatory compliance services supporting NIST 800-171, HIPAA, HITECH, CMMC, PCI DSS, and other frameworks, including cyber insurance readiness, cyber hygiene, and CIS Assessments for SMBs in regulated industries.
• Business Phone System Hosted business phone system with mobile and desktop apps, desk phones, cordless devices, Microsoft Teams integration, virtual fax, and unified communications. Fully managed by Team CTS, which acts as the telephone company providing equipment and dial-tone.
• Hardware and Software Provisioning of computers, monitors, switches, WiFi, firewalls, Microsoft Entra, Microsoft 365 Copilot, Adobe, Apple, Windows, and email solutions, along with cloud business solutions for SMB clients.
• Video Surveillance AI-driven, cloud-based video surveillance systems with high-definition imaging, intelligent automation features, and seamless integration. Managed through the Team CTS Process with minimal to no upfront equipment purchase required.
• Access Control Cloud-based physical access control systems providing real-time monitoring, detailed access logs, and seamless integration for regulating facility entry by time, location, and user.
• Compliance as a Service (CaaS) Compliance-as-a-Service solution providing updated management platform, expert guidance, educational tools, and ongoing support for achieving and maintaining industry regulatory compliance.
• Hardware as a Service Subscription-based hardware service providing scalable technology equipment including switches, routers, access points, and network infrastructure with no upfront purchase required, scaling with the client's business growth.

Quantifiable outcome

• 24-hour response time for proposals
• +1 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability3 records

Feature5 records

Partnerships

14 partnerships are on record, tiered core and minor.

• MicrosoftcoreTechnology or IntegrationTechnology integration partner providing Microsoft 365 Business solutions and related Microsoft technologies as part of CTS service offerings.
• BrivocoreTechnology or IntegrationCloud-based access control platform partner for physical security solutions.
• Eagle Eye NetworkscoreTechnology or IntegrationCloud-based video surveillance platform partner providing AI-driven security camera solutions.
• ThreatlockercoreTechnology or IntegrationCybersecurity platform partner for endpoint protection and zero trust security solutions.
• HuntresscoreTechnology or IntegrationManaged security partner providing threat detection and managed detection and response (MDR) services.
• Gleaning for the WorldminorOthersCommunity sponsorship and charitable partnership supporting humanitarian efforts.
• Rush HomesminorOthersCommunity sponsorship partnership supporting housing nonprofit organization.
• Campbell County SchoolsminorOthersEducational institution partnership and sponsorship supporting local schools.
• YMCAminorOthersCommunity partnership sponsorship supporting YMCA programs.
• Brookville-Timberlake Fire DepartmentminorOthersCommunity sponsorship supporting local fire department.
• Campbell County Sheriff's OfficeminorOthersCommunity partnership supporting law enforcement.
• Patrick Henry National MemorialminorOthersCommunity sponsorship supporting local historical memorial.
• VA 10 MilerminorOthersEvent sponsorship for running event in Virginia.
• Forest Volunteer Fire DepartmentminorOthersCommunity sponsorship supporting local volunteer fire department.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Ntiva: Ntiva is a US-based managed IT and cybersecurity provider offering managed IT, cloud, security, and compliance services to SMB and mid-market clients—directly comparable to CTS's core service mix and SMB-first positioning.
• Corsica Technologies: Corsica Technologies is a US MSP focused on managed IT, cybersecurity, and compliance services for SMB and regulated-industry clients, closely mirroring CTS's compliance-embedded service model.
• Dataprise: Dataprise is a mid-Atlantic and US-wide managed service provider delivering managed IT, cybersecurity, and cloud services to SMB and mid-market businesses—an analogous full-stack MSP peer to CTS.
• XPERTECHS: XPERTECHS is a Mid-Atlantic managed IT and cybersecurity services provider serving SMB and mid-market organizations with similar managed services and vCIO-style offerings to CTS.
• AnchorSix: AnchorSix is a US-based managed security and IT services provider specializing in cybersecurity and compliance support for SMB clients—an emerging peer with overlapping compliance-driven positioning.

Broad incumbents

• Kaseya: Kaseya is a large global provider of MSP software, RMM, and security platforms used by managed service providers—relevant as the platform layer that underpins many comparable SMB MSPs including CTS's technology stack.
• ConnectWise: ConnectWise is a large incumbent MSP software, PSA, and cybersecurity platform provider—comparable as the broader ecosystem in which CTS and similar SMB MSPs operate and source tooling.
• Presidio: Presidio is a large US-based IT services and solutions integrator providing managed services, security, and cloud offerings to enterprise and mid-market clients—overlapping with CTS in managed IT/security but at significantly larger scale.

Others

• Bitdefender: Bitdefender is a global cybersecurity vendor offering endpoint, network, and managed detection products that compete with and complement the partner-stack (e.g., Threatlocker) CTS resells and integrates for SMB clients.
• Huntress: Huntress is a managed detection and response (MDR) and security platform provider that CTS directly partners with—and that increasingly sells to SMBs directly, making it both an enabler and a competitive channel disintermediator.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCU2xzfXkMkS18sXR_NminDw
• Facebookfacebook.com/centraltechnologysolutions
• LinkedInlinkedin.com/company/teamcts
• Instagraminstagram.com/centraltechnologysolutions

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Central Technology Solutions