What COMMTECH does

COMMTECH is a privately held information-technology sales and services firm headquartered at 165 Gamelin, Gatineau, Quebec, operating continuously since 1994 across Canada's National Capital Region (Ottawa-Gatineau). The company employs approximately 14 people, including two partner-owners — Dominic Martine (Partner, VP Sales and Operations) and Pascale Brassard (Partner, General Manager) — supported by IT technicians, a call center, and administrative staff. It serves small and medium-sized businesses as well as public and private-sector organizations requiring IT infrastructure support, with no external equity or venture funding disclosed.

The firm's offering is built around four core service lines: IT Services (infrastructure analysis, vulnerability assessments, server/workstation monitoring, storage, and project integration), Cloud Computing / Cloud Services (data backup, recovery, and remote-work enablement via Microsoft 365), Managed Services (ongoing IT infrastructure management, user support, software updates, incident management, and disaster recovery), and Printing Solutions (Xerox printer and photocopier sale, all-inclusive maintenance contracts, and 12-66 month equipment leases). Two add-on lines — Cybersecurity Services (assessments, firewall/antivirus, spam filtering, DR planning) and Training Services via Millenium Micro-Académie (Outlook, Teams, OneNote, Excel) — round out the catalog.

COMMTECH generates revenue through four mechanics: professional-services IT consulting, recurring managed-services subscriptions, Microsoft 365 / cloud resale, and hardware sale-plus-lease of printing equipment. Pricing spans usage-based hourly support, prepaid hour banks at preferential rates, monthly managed-services subscriptions, all-inclusive printing service contracts, and multi-year equipment leases. Commercial motion is direct sales plus inside sales via the call center, supported by content marketing (blog on cybersecurity, IT planning, training) and organic social on Facebook and LinkedIn. Channel and partner relationships with Xerox (Platinum reseller, 10+ years), Groupe Millenium Micro, and Varnex Signature SMB Community provide product access and SMB-segment reach.

Name

COMMTECH

Legal name

COMMTECH

Website

https://commtech.ca

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

11–50 employees

Short description

COMMTECH is a privately held, Gatineau-based IT services firm (~14 staff, est. 1994) serving SMBs and public/private-sector clients in Canada's National Capital Region with Microsoft 365 cloud, managed IT, cybersecurity, and Xerox printing-solution services.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Cloud Storage Setup, Migration & Sync (iCloud/Google Photos/OneDrive) (HSAFAGAD)

Keywords

• Managed IT services
• Cloud computing services
• Managed printing solutions
• IT infrastructure support
• Cybersecurity services

Headquarters

HQ city

Gatineau

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. IT Services: Consulting services and support for IT project integration and management, including infrastructure analysis, equipment purchase and deployment, server/workstation monitoring, and storage solutions
2. Cloud Computing Services: Cloud-based solutions for data storage, backup, and synchronization using Microsoft 365 tools including project management, appointment scheduling, and task automation
3. Managed Services: Ongoing IT infrastructure management including user support, software updates, equipment monitoring, incident management, and disaster recovery with redundancy solutions
4. Printing Solutions: Sale and leasing of printing equipment with all-inclusive service contracts covering maintenance, consumables, and fixed copy costs; also offers leasing contracts ranging from 12 to 66 months

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

COMMTECH provides IT sales, services, and support for businesses and organizations in the National Capital Region, including on-demand computer support, managed IT services, cloud computing (Microsoft 365), managed printing solutions and Xerox equipment sales/leasing, networking, cybersecurity, data backup/recovery, and training. Offerings are delivered by a regional technical team to SMBs and public/private-sector organizations on hourly, banked-hour, or contractual terms.

Product overview

COMMTECH is an IT services company operating since 1994 that offers a portfolio of four core service lines: IT Services (infrastructure analysis, vulnerability assessments, monitoring, storage, and cloud solutions), Cloud Computing/Cloud Services (data backup and recovery with Microsoft 365 integration), Managed Services (ongoing IT infrastructure management and user support), and Printing Solutions (equipment sales, maintenance contracts, and leasing). These services are complemented by Training Services for Microsoft tools and Cybersecurity Services for threat protection. The company functions as a managed services provider offering advisory, integration, and management support rather than a single software product.

Differentiator

Problem solved

Functional benefit

Products and services

• On-Demand and Hourly IT Support Hourly-rate IT assistance for troubleshooting, installations, repairs, and on-call technical intervention for business clients without full in-house IT coverage.
• Managed IT Services Recurring outsourced IT management including infrastructure monitoring, system maintenance, user support, and proactive IT operations delivered under monthly contracts.
• Cloud Computing Services (Microsoft 365) Deployment, migration, and management of Microsoft 365 cloud productivity suites, including collaboration, email, file sync, and cloud storage for business end users.
• Managed Printing Solutions & Xerox Equipment Sale, leasing (12–66 months), and managed services for Xerox multifunction printers and copiers, including print fleet management and document workflow optimization for SMB and enterprise offices.
• Cybersecurity and Network Security Services Firewall, router, and network security configuration plus broader cybersecurity hardening services to protect client environments and data.
• Data Backup and Recovery Data backup, storage, and disaster-recovery services to ensure business continuity and protection of critical business data.
• IT Training Services Training programs covering Microsoft Office, cloud tools, and general IT usage for client staff to improve productivity and adoption of deployed solutions.

Quantifiable outcome

• Increased productivity, mobility, and profitability for client resources
• +1 more outcomes

Segments3 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered core and minor.

• XeroxcoreChannel Partner/ Reseller/ DistributorCOMMTECH has been a proud Xerox Platinum reseller for over a decade, offering their clients some of the most reliable printing solutions recognized across Canada.
• Groupe Millenium MicrocoreChannel Partner/ Reseller/ DistributorMember of Groupe Millenium Micro, one of Canada's largest independent computer retailer groups, providing access to enterprise-level technology products and services.
• Varnex Signature SMB CommunityminorStrategic or Co-development PartnerMember of the Varnex Signature SMB Community, a collaboration community focused on developing market share in the technology sector.
• Millenium Micro-AcadémieminorStrategic or Co-development PartnerPartnership with Millenium Micro-Académie to provide online training for Microsoft tools including Outlook, Teams, OneNote, and Excel.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Insight Enterprises: Insight Enterprises is a global Fortune 500 IT solutions and services provider offering hardware, software, cloud, and managed services — broadly comparable to COMMTECH's diversified IT solutions-plus-managed-services model but at international scale.
• Xerox Business Solutions (Canadian dealer network): Xerox and its Canadian channel partners operate the printing solutions, managed print services, and document workflow business that COMMTECH participates in as a Platinum reseller — a broader incumbent that anchors the print and document technology value chain in which COMMTECH competes.
• CDW Canada: CDW Canada is the Canadian arm of the large North American IT solutions reseller and managed services provider — overlaps COMMTECH's hardware resale (Xerox/HP/Lenovo), managed services, and cloud lines but at a substantially broader portfolio and geographic reach.
• Converge Technology Solutions: Converge Technology Solutions is a large Canadian-headquartered IT services consolidator offering managed services, cloud, cybersecurity, and hardware to enterprise and public-sector clients — a broader incumbent that competes with COMMTECH for the same Canadian mid-market and public-sector wallet.
• Softchoice: Softchoice is a large publicly-traded North American IT solutions provider (Microsoft, cloud, hardware) with deep Canadian roots — a broader incumbent that overlaps with COMMTECH's cloud and infrastructure stack but at materially larger scale and across all provinces.

Direct peers

• Long View Systems: Long View Systems is a major Canadian IT services and cloud provider with offices across Western and Central Canada — comparable to COMMTECH in managed services, hybrid cloud, and Microsoft-led infrastructure delivery, but operating at multi-province scale.
• Jolera: Jolera is a Canadian-born managed services and IT solutions provider with a global delivery model focused on SMB/mid-market clients — directly comparable to COMMTECH's managed services and printing-equipment distribution business targeting similar customer segments.
• Sherweb: Sherweb is a Canadian cloud services distributor and MSP headquartered in Sherbrooke, QC that delivers Microsoft 365, Azure, and managed services to SMBs and partners — closely aligned with COMMTECH's Microsoft 365-led cloud, backup, and managed services lines for the same SMB and public-sector buyer profile.
• MicroAge: MicroAge is a North American network of IT services and solutions franchises that operates as a Xerox channel partner and managed services provider to SMBs — comparable to COMMTECH in the Xerox Platinum reseller and managed services positioning, though via a franchised delivery model.
• Compugen: Compugen is a Canadian IT solutions and services provider offering managed services, cloud, cybersecurity, and hardware solutions to mid-market and public-sector customers — directly comparable to COMMTECH's four-pillar offering and bilingual Canadian footprint.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/commtechinfo
• LinkedInlinkedin.com/company/commtech-informatique

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about COMMTECH