Media Lifeline

What Media Lifeline does

Media Lifeline (legally BRN Inc., operating as a DBA in South Carolina) is a private SaaS company founded in 2021 that provides an integrated sales, marketing, and communications platform under the "Lifeline Pro" brand, alongside a complementary custom website design service called "Lifeline Web." The platform consolidates CRM, email and SMS marketing, VOIP telephony, website and funnel building, calendar and appointment scheduling, reputation management, workflow automation, social media planning, and membership/course building into a single multi-tenant product accessed via web portal and mobile applications. The company sells two product variants—Lifeline Pro for Business targeting small and mid-sized businesses, and Lifeline Pro for Ministry serving churches, pastors, and missionaries—and bundles in custom website design plus ongoing web care as a separate recurring services line.

The underlying technology is built around an all-in-one SaaS architecture designed to replace 15+ separate software subscriptions, with Zapier as the primary integration pathway exposing the platform to over 2,000 external applications. Monetization is subscription-led across three monthly tiers—Lifeline Founder at $97, Lifeline Growth at $197 (the most popular tier), and Lifeline Engage at $297—augmented by a usage-based credit system for SMS, voice, email, and AI consumption, with credits auto-reloading in $10 increments. Add-on revenue streams include YEXT directory listing services at $49/month, an "Unlimited AI Employee" at $149/month, and quoted custom website and funnel design work. Customer acquisition follows a product-led growth motion anchored on a 14-day free trial and 1-on-1 remote onboarding, with service eligibility restricted to US residents. The company operates with 1–10 employees, has no disclosed funding or revenue, and shows no management team, awards, patents, or M&A activity in source data—signaling an early-stage operator with a fragmented, unnamed SMB/ministry customer base.

Name

Media Lifeline

Legal name

BRN Inc.

Website

https://medialifeline.net

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

1–10 employees

Short description

Media Lifeline (legal entity BRN Inc.) is a South Carolina-based SaaS company offering Lifeline Pro, an all-in-one CRM, marketing, and communications platform, plus Lifeline Web custom website design services, targeting small businesses and ministry organizations in the United States.

Ownership category

akta.pro rank

Product category

All-in-one CRM and Marketing Automation Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Other Services Related to Advertising (54189)

SIC

Services-Prepackaged Software (7372), Services-Telephone Interconnect Systems (7385)

akta.pro industry

PRIMARYMPAAAIAC

Marketing Automation & Lifecycle/Drip Campaign Management

Media, Entertainment & Sports/Advertising, Marketing & PR Services/Direct Marketing (CRM, Email/SMS, Loyalty)

SECONDARYHDAEAFAF

Social CRM & Community Engagement Platforms

Hardware, Technology & Telecom/Enterprise Platforms & Databases/Customer Relationship Management (CRM) Platforms

SECONDARYBPAFAAAJ

Direct Marketing, CRM & Lifecycle (Email, SMS, Loyalty)

Business & Public Services/Marketing, Advertising & PR Services/Full-Service Advertising Agencies

Keywords

• All-in-one CRM
• Marketing automation software
• SMS marketing platform
• Website design services
• Ministry communications software

Headquarters

HQ city

Charleston

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Operations, Marketing or Sales, Personnel, Infrastructure

Revenue model

1. SaaS Subscription - Lifeline Founder: Entry-level subscription tier at $97/month providing core CRM, messaging, email/SMS marketing, VOIP phone system, website chat, social planner, and automation capabilities with $20 monthly credits included
2. SaaS Subscription - Lifeline Growth: Mid-tier subscription at $197/month adding appointments, calendars, opportunity pipelines, reputation management, event management, estimates, contracts, invoices, online payments, text-to-pay, blog management, and all reporting features with 1 hour of monthly software care
3. SaaS Subscription - Lifeline Engage: Premium tier at $297/month adding courses, quizzes, certificates, memberships, communities, client portal, and affiliate manager features
4. Credit System: Usage-based credit system for SMS, phone calls, emails, and AI features. Free monthly credits included in plans; additional credits auto-reload in $10 increments when depleted. $10 of credits equals approximately 1,000 texts, 1,000 call minutes, or 10,000 emails
5. Addon Services: Custom website design and custom funnel design services priced by quote; YEXT directory listing service at $49/month; Unlimited AI Employee at $149/month

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels2 records

Core offering

Media Lifeline sells an all-in-one SaaS platform (Lifeline Pro) that combines CRM, email and SMS marketing, VOIP phone, website/funnel builder, calendar/appointment scheduling, workflow automation, review management, and membership/course tools, available in Business and Ministry variants. The company also offers Lifeline Web, a custom website design, hosting, and ongoing maintenance service sold separately.

Product overview

Media Lifeline offers a unified platform architecture consisting of two core products: Lifeline Pro and Lifeline Web. Lifeline Pro is an all-in-one sales and marketing CRM platform available in two variants—for Business and for Ministry—with three subscription tiers (Founder at $97/mo, Growth at $197/mo, and Engage at $297/mo). Lifeline Pro replaces 15+ separate software tools including CRM, email/SMS marketing, VOIP phone, website/funnel builder, calendar scheduling, and workflow automation. Lifeline Web is a complementary custom website design and care service that builds, hosts, and maintains custom websites with included content updates and priority support. The two products integrate with each other, with websites built through Lifeline Web being connected to the Lifeline Pro software system. Add-on services include YEXT Directory Listing Service ($49/mo) and Unlimited AI Employee ($149/mo).

Differentiator

Problem solved

Functional benefit

Brands

• Lifeline Pro: All-in-one sales and marketing software platform offering CRM, email/SMS marketing, call recording, website & funnels, review management, website chat widget, and membership/course builders. Includes mobile app for managing communications on the go.
• Lifeline Web

Products and services

• Lifeline Pro for Business An all-in-one sales and marketing SaaS platform that helps small and mid-sized businesses generate leads and close deals faster. It bundles 15+ capabilities including CRM, email/SMS marketing, VOIP phone system, website and funnel builder, workflow automation, calendar and appointment scheduling, review management, social media planner, website chat, missed call text back, and a mobile app, all accessible through a unified communications dashboard.
• Lifeline Pro for Ministry A vertically-specialized variant of the Lifeline Pro platform built for churches, pastors, and missionaries. It centralizes SMS, email, social media messaging, website chat, forms, and phone communications into a single hub, and supports appointment scheduling, member engagement, prayer letter campaigns, missionary database management, and deputation calendar management.
• Lifeline Web A custom website design, hosting, and ongoing care service for businesses and ministries. Media Lifeline builds each site custom rather than from templates, matches branding and logo design, hosts the site on its own server platform, and provides monthly webcare that includes content updates, security, backups, and priority support. Sites built through Lifeline Web integrate with the Lifeline Pro software system.

Quantifiable outcome

• 97% SMS open rate
• +1 more outcomes

Named customers2 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability1 record

Feature13 records

Partnerships

One partnership is on record.

• ZapiercoreTechnology or IntegrationZapier integration enables automation between Media Lifeline's platform and over 2,000 external applications. This allows customers to connect Lifeline Pro with their existing tools and workflows across the broader software ecosystem.

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• ActiveCampaign: SMB-focused CRM and marketing automation platform combining email marketing, automation workflows, CRM, and messaging — directly comparable to Media Lifeline's automation and CRM feature set.
• Keap: CRM plus marketing automation platform built specifically for small businesses, with email/SMS campaigns, pipelines, appointments, and payments — closely aligned to Media Lifeline's SMB target market and feature mix.
• Podium: Communications and reputation platform for local SMBs, combining messaging, webchat, reviews, and payments — overlapping directly with Media Lifeline's webchat, reviews, and SMS-first SMB communications play.
• SharpSpring: Marketing automation and CRM platform targeted at SMBs and agencies, offering email, workflows, landing pages, and CRM — comparable in feature set and customer base to Media Lifeline's automation offering.
• GoHighLevel: All-in-one sales and marketing platform for SMBs and agencies, combining CRM, email/SMS marketing, funnels, calendars, reputation management, and workflows in a single subscription — the closest direct competitor to Media Lifeline's Lifeline Pro.
• Vendasta: SMB-focused platform offering CRM, marketing automation, reputation management, and web services to small businesses via agency and direct channels — a comparable all-in-one model with similar customer profile.

Emerging players

• ClickFunnels: Funnel-building and marketing platform for SMBs and marketers, overlapping on website/funnel building, email, and CRM-lite workflows that compete with parts of Media Lifeline's stack.

Broad incumbents

• HubSpot: Large, well-established CRM, marketing automation, sales, and content platform serving SMB through enterprise. Overlaps heavily with Media Lifeline's CRM, email/SMS marketing, workflows, and website/landing-page functionality, but at vastly greater scale and with a much broader product portfolio.
• Mailchimp: SMB email marketing and basic automation platform owned by Intuit, with adjacent CRM functionality. Competes for SMB email/SMS marketing spend and represents an incumbent benchmark for Media Lifeline.
• Constant Contact: Established email marketing and SMB engagement platform now expanding into CRM and automation, competing for the same small business email/marketing budget as Media Lifeline.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/media_lifeline

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Media Lifeline