Last Mile
Last Mile, Inc. is a Philippines-based digital logistics company offering cloud-based SaaS platforms that aggregate 20+ third-party delivery providers for last-mile delivery management, serving enterprises and SMBs across e-commerce, retail, FMCG, and logistics sectors.
- Company typePrivate
- Founded2019
- HeadquartersMandaluyong, Philippines
- Headcount251–500
- GTM typeB2B
- OfferingSoftware
What Last Mile does
Last Mile, Inc. (legally CTO Global Services, Inc.) is a Philippines-based digital logistics company that operates a suite of cloud-based SaaS platforms for last-mile delivery management. Founded in 2017 (per firmographic data) and headquartered in Mandaluyong City, Metro Manila, the company serves Philippine businesses across e-commerce, retail, restaurants/FMCG, trucking, and courier verticals that need to plan, dispatch, track, and scale deliveries. It positions itself as an aggregator layer between shippers and the fragmented Philippine 3PL market, claiming coverage of 42,000+ barangays and ₱1B (~USD 18–20M) in Gross Merchandise Value processed.
The company's core technology stack is a cloud-based delivery management SaaS with API integration capabilities, supporting real-time GPS-based driver tracking, automated route optimization, digital Proof-of-Delivery collection (e-signature, parcel photo, receiver name), performance dashboards, bulk Excel import, multi-hub account management, shareable customer tracking URLs, and automated SMS/email notifications. The platform is delivered through four branded products: Deliveries™️ (3PL booking across 20+ providers including Grab, Lalamove, NinjaVan, Borzo, J&T Express), Fleet™️ (delivery and driver management with analytics), Riders™️ (rider sourcing and deployment via partner agencies), and Parcels™️ (consumer/small-business booking app). These can be used standalone or as an integrated ecosystem with consolidated postpaid billing and item insurance.
Last Mile generates revenue through three streams: SaaS subscriptions for the Fleet platform, transaction fees on bookings routed through the Deliveries 3PL aggregator, and rider deployment fees via Riders. GTM is dual-motion — a product-led, self-serve onboarding flow for SMBs and individual merchants, plus direct enterprise sales with customized API integrations and free CMS plugin deployments. Pricing is quote-based and not publicly disclosed. Visible enterprise customers include Globe Telecom, S&R, and MerryMart, alongside mid-market and SMB clients such as Edamama, Etaily, CliqNShip, Benby, Navco, Primer, and Aldex.
Last Mile firmographics
Firmographics- Name
- Last Mile
- Legal name
- CTO Global Services, Inc.
- Website
- https://lastmile.ph
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Last Mile, Inc. is a Philippines-based digital logistics company offering cloud-based SaaS platforms that aggregate 20+ third-party delivery providers for last-mile delivery management, serving enterprises and SMBs across e-commerce, retail, FMCG, and logistics sectors.
- Ownership category
- akta.pro rank
Last Mile industry classification
Industry- Product category
- Last-Mile Delivery Management Software
- NAICS
- Couriers and Messengers (492), Couriers and Express Delivery Services (492110), Support Activities for Transportation (488)
- SIC
- Trucking & Courier Services (No Air) (4210), Arrangement Of Transportation Of Freight & Cargo (4731)
- akta.pro primary industry
- Courier, Parcel & Last‑Mile Delivery Platforms (BPAMAHAD)
- akta.pro secondary industries
- Last-Mile Delivery & Courier Networks (CRAFAMAG), Grocery & Meal-Kit Cold Delivery (TLAAAJAA)
Keywords
Where Last Mile is headquartered
LocationHeadquarters
- HQ city
- Mandaluyong
- HQ country
- Philippines
- HQ region
- Asia
Offices2 records
Markets served
Last Mile business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Platform Transaction Fees: Revenue generated from booking and managing deliveries through the platform, charging businesses for access to 3PL provider network and delivery management services.
- SaaS Platform Subscriptions: Fleet management platform subscription fees for businesses requiring delivery management software with advanced features, analytics, and API integrations.
- Rider Deployment Services: Revenue from rider sourcing and deployment services, providing businesses with delivery riders for long-term and seasonal requirements through partner agencies.
Go-to-market motion2 records
Distribution channels4 records
Marketing channels6 records
Last Mile product offering
Product offeringCore offering
Last Mile, Inc. provides cloud-based SaaS platforms for businesses to plan, dispatch, and track last-mile delivery operations across the Philippines. Its suite of products (Deliveries™, Fleet™, Riders™, Parcels™) aggregates access to 20+ third-party logistics providers, enables real-time driver and order tracking, route optimization, digital proof-of-delivery, rider sourcing, and performance analytics, serving e-commerce, retail, FMCG, restaurant, courier, and trucking businesses across 42,000+ barangays nationwide.
Product overview
Last Mile, Inc. offers a suite of four integrated digital logistics platforms designed for last-mile delivery operations in the Philippines. The ecosystem consists of: Deliveries™️ (3PL booking platform connecting to 20+ providers), Fleet™️ (core delivery management platform for planning, dispatch, and tracking), Riders™️ (rider sourcing and deployment), and Parcels™️ (consumer-facing booking app). These products can be used individually or as an integrated ecosystem, providing data-driven analytics, real-time tracking, and consolidated billing across the network of 42,000+ serviceable barangays.
Differentiator
Problem solved
Functional benefit
Brands
- Deliveries™: A third-party delivery service platform for outsourcing excess same-day or scheduled deliveries to 3PL providers.
- Fleet™
- Riders™
- Parcels™
Products and services
- Deliveries™ On-demand fulfillment service platform that provides seamless outsourcing to third-party logistics (3PL) providers for same-day and scheduled shipping through a network of over 20 delivery providers including Grab, Lalamove, Borzo, QuadX, and NinjaVan, serving over 42,000 barangays nationwide. Used by Philippine businesses to handle excess deliveries beyond their in-house driver capacity.
- Fleet™ Last-mile delivery management software that enables businesses to plan, dispatch, and track riders in real-time with route optimization, digital proof-of-delivery (e-signature, parcel photo, receiver name), real-time customer updates, automated SMS/email notifications, shareable tracking URLs, multi-hub management, bulk order import, and data-driven performance analytics. Used by Philippine businesses in logistics, courier, trucking, retail, and e-commerce.
- Riders™ Rider sourcing and deployment management platform connecting Philippine businesses with delivery riders for long-term and seasonal requirements through partner agencies, with all rider deployments managed via Fleet™ for performance analysis. Used by businesses needing to scale or supplement their delivery driver workforce.
- Parcels™ Convenient delivery service application enabling on-demand and standard delivery booking with real-time order tracking through a wide range of partner providers. Used by individuals and Philippine businesses for personal or business-related same-day or scheduled delivery transactions.
Quantifiable outcome
- ₱1B Gross Merchandise Value processed through the platform
- +3 more outcomes
Companies that use Last Mile
Customer profileNamed customers10 records
Segments4 records
Ideal customer profiles4 records
Last Mile technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Feature12 records
Last Mile partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core and major.
- Sgital Pte. Ltd.coreStrategic partnership announced May 4, 2026 combining Last Mile's operational technology data integrations with Sgital's AI-enabled ServiceNow workflows. Target is helping enterprises connect physical-world operational events directly to AI-powered workflows for response, coordination, escalation, analysis, and continuous improvement.
- Microsoft PhilippinescoreCo-partner with QBO Innovation Hub in the AQELERATION: B2B Startups Disrupting Industries accelerator program. Last Mile Inc. was one of three Filipino startups selected to receive intensive training, mentorship, financial grants, and strategic support to scale operations.
- QBO Innovation HubcoreJoint accelerator program partnership with Microsoft Philippines for the AQELERATION program targeting B2B tech startups in the Philippines.
- Grab PhilippinesmajorDelivery service provider integrated into the Last Mile platform network, enabling businesses to book Grab deliveries alongside other providers.
- Lalamove PhilippinesmajorDelivery service provider integrated into the Last Mile platform network for on-demand and scheduled delivery services.
- NinjaVan PhilippinesmajorLogistics provider partner offering delivery services accessible through the Last Mile booking platform.
- BorzomajorDelivery service provider integrated into the Last Mile platform providing same-day and scheduled delivery options.
- J&T ExpressmajorCourier service provider partner in the Last Mile delivery network covering Philippine logistics routes.
- LalamovemajorSame-day delivery provider integrated for rider deployment and delivery services.
Scale indicators5 records
Recent moves4 records
Expansion highlights5 records
Last Mile competitors and assessment
Company assessmentDirect peers
- Lalamove: Lalamove is a major on-demand delivery platform operating across SEA including the Philippines and is integrated into Last Mile's network. It is a direct peer as both aggregate delivery capacity for businesses and offer on-demand/scheduled shipping — Last Mile competes for the same SMB/enterprise shipping dollar with its multi-3PL aggregator model.
- Onfleet: Onfleet is a last-mile delivery management SaaS platform offering dispatch, routing, real-time tracking, POD, and driver analytics for businesses worldwide. It is a direct peer to Last Mile's Fleet™ product, solving the same enterprise problem of orchestrating delivery fleets with route optimization and customer notifications.
- Tookan (by JungleWorks): Tookan is a delivery management SaaS offering dispatch, real-time tracking, route optimization, and POD for on-demand and scheduled deliveries globally. It is a direct peer to Last Mile's Fleet™ and Deliveries™ products, addressing the same SMB-to-enterprise use cases for managing multi-provider delivery operations.
- Shiprocket: Shiprocket is an India-based aggregator SaaS platform that enables SMB e-commerce businesses to book shipments across 15+ courier partners with tracking and analytics. It is a direct peer to Last Mile's Deliveries™ offering, applying the same multi-3PL aggregation playbook to a different emerging market with similar SMB/e-commerce dynamics.
- Entrego: Entrego is a Philippines-based fulfillment and last-mile delivery company offering nationwide shipping, warehousing, and e-commerce fulfillment for businesses. It is a direct peer as a domestic Philippines logistics provider and also a partner in Last Mile's network — competing for the same e-commerce, retail, and FMCG customers while collaborating as capacity supply.
- Locus Dispatchia: Locus is an AI-powered last-mile delivery and logistics SaaS platform providing route optimization, dispatch, tracking, and analytics for enterprise shippers globally. It is a direct peer to Last Mile's Fleet™ product, competing for the same enterprise customers that need data-driven delivery orchestration at scale.
- Borzo (WeFast): Borzo is an on-demand same-day delivery platform operating across Latin America, Europe, and Asia, with service in the Philippines through the WeFast brand. It is a direct peer in on-demand urban delivery and is integrated into Last Mile's 3PL network — overlapping with Last Mile's Deliveries™ and Parcels™ offerings for same-day courier demand.
- J&T Express: J&T Express is a major regional courier and parcel delivery company with operations across Southeast Asia including the Philippines. It is a direct peer in last-mile delivery services and also a partner in Last Mile's network, creating both collaboration and competitive overlap in serving Philippine e-commerce and SME shippers.
- NinjaVan: NinjaVan is a Southeast Asia last-mile delivery platform serving e-commerce shippers in the Philippines, Malaysia, Singapore, Indonesia, Vietnam, and Thailand. It is a direct peer because it provides the same e-commerce-focused last-mile fulfillment and is itself one of Last Mile's integrated 3PL providers — competing both as a platform and as a delivery capacity supplier.
Broad incumbents
- Grab (GrabExpress): Grab operates GrabExpress for on-demand parcel delivery across Southeast Asia including the Philippines and is a partner in Last Mile's 3PL network. While Grab is much broader (ride-hailing, food, fintech), its logistics arm is a broad incumbent competing for the same last-mile delivery wallet share and could vertically integrate to disintermediate aggregators.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Last Mile social profiles
Digital presenceLast Mile financial estimates
Financial estimateRevenue estimate
Valuation estimate
Last Mile leadership team
Management profileNumber of profiles
Profiles4 records
Last Mile funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Last Mile M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Last Mile
What does Last Mile do?
Last Mile, Inc. provides cloud-based SaaS platforms for businesses to plan, dispatch, and track last-mile delivery operations across the Philippines. Its suite of products (Deliveries™, Fleet™, Riders™, Parcels™) aggregates access to 20+ third-party logistics providers, enables real-time driver and order tracking, route optimization, digital proof-of-delivery, rider sourcing, and performance analytics, serving e-commerce, retail, FMCG, restaurant, courier, and trucking businesses across 42,000+ barangays nationwide.
Is Last Mile a public or private company?
Last Mile is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Last Mile founded?
Last Mile was founded in 2019. It employs 251 to 500 people.
Where is Last Mile based?
Last Mile is headquartered in Mandaluyong, Philippines, in the Asia region.
How does Last Mile make money?
Three revenue lines are on record. Platform Transaction Fees are the primary driver. The others are saaS Platform Subscriptions and rider Deployment Services.
Who are Last Mile's main competitors?
Direct peers on record are Lalamove, Onfleet, Tookan (by JungleWorks), Shiprocket, Entrego, Locus Dispatchia, Borzo (WeFast), J&T Express and NinjaVan. Grab (GrabExpress) is listed as a broad incumbent.
Does Last Mile have an API?
Yes. Fleet.ph API enables businesses to integrate last-mile delivery capabilities into their own systems. The API supports seamless booking, CSV upload, and integration with the Fleet.ph delivery management platform. Access is available via WebApp (app.fleet.ph), MobileApp, SMS messaging, and APIs.
What industry is Last Mile in?
Last Mile's product category is Last-Mile Delivery Management Software. Its primary akta.pro industry code is BPAMAHAD, Courier, Parcel & Last‑Mile Delivery Platforms, with a secondary code of CRAFAMAG, Last-Mile Delivery & Courier Networks. Its NAICS code is 492 and its SIC code is 4210.