Interconnections Healing Center

What Interconnections Healing Center does

Interconnections Healing Center is a Seattle-based mental health group practice founded in 2018 by Agnes Kwong, PhD, and operated as a Professional Limited Liability Company (PLLC) in Washington State. The practice delivers individual therapy for adolescents (13+) and adults, couples and relationship therapy (including polyamorous and non-monogamous configurations), group therapy, and gender-affirming care, with a stated specialization in serving QTBIPOC (queer, trans, black, indigenous, and people of color) communities through an anti-oppression, intersectional feminist clinical lens. Clinical services are delivered primarily via a HIPAA-compliant telehealth video platform, supplemented by an in-person office in Seattle's Greenwood/Phinney neighborhood, and the practice offers multilingual services in English, Spanish, Mandarin, and Taiwanese.

The practice operates a direct-to-consumer go-to-market: prospective clients complete an intake inquiry on the website and receive a free 15-minute phone consultation before scheduling. Revenue is generated through fee-for-service sessions (initial intake at $320 for 50-55 minutes; standard 50-minute individual/couples sessions at $240; 80-minute extended sessions at $360; group therapy at $65 or $40 per 75-80-minute session), insurance billing through Lyra Health EAP and panels with BCBS, Premera, LifeWise, First Choice, and Kaiser PPO, specialized clinical services (gender-affirming surgery letters on a sliding scale, immigration evaluations at $300/hour, court testimony at $400/hour), and organizational consulting for nonprofits, educational institutions, government departments, and businesses.

The practice also functions as a clinical training site for masters- and doctoral-level trainees and postdoctoral fellows under the founder's 15+ years of APPIC/APA-accredited supervision experience. Operational infrastructure is built on the SessionsHealth client portal, which provides secure messaging, scheduling, balance viewing, and payment processing. Marketing channels include a Substack blog, the Interconnections Pod podcast, organic social media (Facebook, Instagram), directory listings (PsychologyToday.com, MulticulturalCounselors.org), and community referrals. No external funding, parent company, or institutional ownership has been disclosed; the practice is independently owned and operated by Dr. Kwong.

Name

Interconnections Healing Center

Legal name

Interconnections Healing Center, PLLC

Website

https://interconnectionshealing.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

11–50 employees

Short description

Interconnections Healing Center is a Seattle-based mental health group practice founded in 2018 that delivers individual, couples, group, and gender-affirming therapy primarily via telehealth, specializing in culturally responsive care for QTBIPOC communities.

Ownership category

akta.pro rank

Product category

Mental Health Services

NAICS

Offices of Mental Health Practitioners (except Physicians) (621330), Outpatient Mental Health and Substance Abuse Centers (621420), Offices of Mental Health Practitioners (except Physicians) (62133)

SIC

Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Outpatient Mental Health & Counseling Clinics (HLAFABAC)

Keywords

• Mental health therapy
• Psychotherapy services
• Gender affirming care
• Couples therapy
• Clinical supervision

Headquarters

HQ city

Seattle

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Psychotherapy fees: Fee-for-service individual, couples, and group therapy sessions billed at fixed rates per session length. Initial intake and diagnostic assessment charged at $320 for 50-55 minutes; standard 50-minute individual/couples sessions at $240; extended 80-minute sessions at $360.
2. Insurance billing: The practice is paneled with Lyra Health (EAP), Premera BlueCross, LifeWise, BCBS (most plans), First Choice, and Kaiser PPO. In-network claims are submitted directly; out-of-network clients pay upfront and receive superbills for reimbursement submission.
3. Specialized clinical services: Gender-affirming surgery letters (pay-what-you-can/sliding scale); clinical supervision at $240/session; immigration evaluations at $300/hour; career assessments at $100/hour; court-related testimony at $400/hour.
4. Organizational training and consulting: Trauma-informed organizational consulting, workshops, programming, and coaching for nonprofits, educational institutions, government departments, and businesses, invoiced separately per engagement.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

Interconnections Healing Center is a mental health group practice that delivers individual, couples, and group psychotherapy (initial intake $320/50-55 min, standard session $240/50 min, extended session $360/80 min, group $65/75 min) primarily via HIPAA-compliant telehealth and an in-person Seattle office. Adjacent offerings include gender-affirming care with HRT/surgery support letters on a sliding scale, clinical supervision for mental health trainees, immigration evaluations, career assessments, court-related testimony, and trauma-informed organizational consulting and workshops for nonprofits, schools, government, and businesses.

Product overview

Interconnections Healing Center is a mental health group practice offering a comprehensive suite of clinical therapy services centered on culturally responsive care for QTBIPOC (queer, trans, black, indigenous, and people of color) communities. The core service portfolio includes Individual Therapy, Couples/Relationship Therapy, Gender Affirming Care, and Group Therapy. Adjacent services include Clinical Supervision and Organizational Programming & Consulting for mental health professionals and organizations. The practice also offers specialized services such as HRT and gender-affirming surgery assessments, immigration evaluations, and audio wellness resources. Client management is facilitated through a SessionsHealth-powered client portal.

Differentiator

Problem solved

Functional benefit

Products and services

• Individual Therapy Ongoing individual psychotherapy for adolescents (13+) and adults presenting with mood disorders, anxiety, relationship concerns, trauma, identity exploration, and related concerns. Sessions are 50 minutes ($240) with extended 80-minute sessions ($360) and a 50–55 minute initial diagnostic assessment ($320). Delivered primarily via HIPAA-compliant telehealth and at the Seattle office.
• Couples / Relationship Therapy Therapy for people in relationships (monogamous and non-monogamous, including polyamorous and open relationships) seeking to improve, deepen, open up, or end their relationships. Includes specialized expertise with interracial couples, nonmonogamy/polyamory, sexual and emotional intimacy, communication, infidelity, and navigating intersecting identities. Sessions priced at $240/50 min and $360/80 min.
• Gender Affirming Care Gender affirming care for gender non-conforming, transgender, and non-binary clients, including ongoing individual therapy, standalone evaluations, and surgery support letters. Uses an informed consent (ICATH) approach; HRT and gender-affirming surgery assessments/letters offered on a pay-what-you-can sliding scale, typically completed after one session and sent within five business days.
• Group Therapy Process and support groups including racial healing support groups, women's therapy groups, and support groups for women of color. Groups meet weekly for 75–80 minute sessions, with general group psychotherapy at $65/session and the Racial Healing Support Group at $40/session.
• Clinical Supervision Individual and group clinical supervision for mental health providers working toward licensure (LMHCA), postdoctoral clinicians seeking supervised hours for license portability, and licensed clinicians seeking consultation. Includes support for those starting private practice (with sliding fees for the first three months). Priced at $240/session for supervision/consultation.
• Organizational Programming & Consulting Trauma-informed coaching, workshops, programming, and consulting from an equity, racial justice, and anti-oppression lens. Engagements with nonprofits, educational institutions, government departments, and businesses cover systemic challenges, healing sessions for QTBIPOC employees, and recruitment/retention support. Invoiced separately per engagement.
• Training & Mentorship (Postdoctoral Fellowship and Clinical Training) Supervision, training, and consultation to therapists in training and licensed mental health professionals. Includes clinical training at the center for masters and doctoral level trainees and postdoctoral fellowships for Ph.D. graduates.
• HRT and Gender-Affirming Surgery Assessment and Letter Standalone evaluations and surgery support letters for gender affirming procedures using an informed consent (ICATH) approach. Offered on a pay-what-you-can sliding scale; letters typically completed after one session and sent within five business days.
• Immigration Evaluations Immigration-related psychological evaluations including assessments, preparation, writing, and related services billed at $300/hour.
• Court-Related Testimony and Career Assessments Career Assessments at $100/hour and Court-Related Testimony and Preparation at $400/hour, including clinical phone consultation at $15 per 5 minutes beyond the first 5 free minutes for current clients.

Named customers6 records

Segments4 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Partnerships

Three partnerships are on record, tiered core and minor.

• Lyra HealthcoreChannel Partner/ Reseller/ DistributorThe practice is paneled with Lyra Health EAP (Employee Assistance Program), which provides therapy benefits to employees of companies that offer Lyra as a workplace benefit. This is a primary in-network insurance/EAP partnership.
• Real Rent DuwamishminorOthersThe practice contributes monthly toward Real Rent Duwamish, an initiative acknowledging that their building sits on the unceded territories of the Duwamish People. This reflects the practice's social justice mission.
• SessionsHealthcoreTechnology or IntegrationThe practice uses SessionsHealth as its client portal platform for secure communication, appointment scheduling, balance viewing, and credit card payment processing. This is the operational technology infrastructure for client management.

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Lyra Health: Enterprise mental health benefits platform connecting employees to a network of therapists and coaches, including via EAP. Already a partner of Interconnections as an in-network EAP; competes indirectly by aggregating therapist supply and employer contracts at scale.
• Cerebral: Telehealth mental health provider offering therapy and medication management with subscription pricing. Comparable telehealth therapy offering and direct-to-consumer funnel, but broader portfolio including psychiatry and prescribing.
• LifeStance Health: Large publicly traded outpatient mental health provider offering in-person and telehealth therapy and psychiatry across the U.S. Comparable clinical offering and insurance mix, but operates at vastly greater scale and as a generalist rather than culturally specialized practice.
• Talkspace: Online therapy platform offering text, audio, and video sessions covered by insurance and employer benefits. Comparable telehealth-delivered therapy and B2B2C distribution, but at vastly larger scale and as a generalist.

Others

• Grow Therapy: Network/platform that connects patients with in-network therapists and handles billing/credentialing. Comparable as adjacent infrastructure competing for the same therapist pool that Interconnections draws from.
• Alma: Membership-based platform supporting independent therapists with insurance credentialing, client referrals, and practice tools. Functions as enabling infrastructure for solo and group practices; overlaps with Interconnections' therapist network.
• Headway: Platform that helps therapists accept insurance by handling credentialing, billing, and practice operations. Operates as enabling infrastructure for group practices like Interconnections rather than a direct competitor; could either reduce operational burden or shift leverage toward the platform over time.

Direct peers

• Two Chairs: Therapy group practice operating multiple clinics (San Francisco, New York, etc.) with employed therapists delivering individual and relational therapy in a measured, premium-priced model. Closely comparable to Interconnections' group-practice, in-person-plus-telehealth model, though Two Chairs targets a broader generalist population rather than QTBIPOC specialty.
• Octave: Therapy group practice/clinic offering individual, couples, and group therapy across multiple U.S. cities with employed clinicians and a focus on relational and mental health outcomes. Comparable in clinic-based group-practice structure and in-network insurance mix, though not specifically QTBIPOC-focused.

Emerging players

• Charlie Health: Virtual and in-person intensive outpatient program (IOP) provider for adolescents and young adults with depression, anxiety, and substance use. Partial overlap via group therapy and clinical training orientation, distinct in higher-acuity IOP focus and younger demographic.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xtwitter.com/QTBIPOChealing
• YouTubepodcasters.spotify.com/pod/show/interconnections-pod
• Facebookfacebook.com/interconnectionshealing
• Instagraminstagram.com/interconnectionshealingcenter
• LinkedInlinkedin.com/company/interconnections-healing-center-pllc

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Interconnections Healing Center