CyberGate IT

What CyberGate IT does

CyberGate IT is a privately held managed IT services provider headquartered in Woodstock, Georgia, serving small and mid-sized businesses in the Metro Atlanta area since 1996. The company operates a platform-plus-services model with core offerings spanning IT support, 24/7 help desk, remote monitoring and management, cybersecurity, cloud solutions, managed WiFi, mobile device management, and regulatory compliance services (HIPAA and PCI DSS). Its customer base is concentrated in healthcare practices, law firms, and other SMB verticals that require outsourced IT infrastructure and security capabilities without the cost of in-house teams.

The company's product portfolio combines its own managed services with resale and integration of third-party technologies: a patent-pending EPIK BOX device for copper phone line (POTS) replacement delivered over 4G LTE, Ooma Office cloud-based business phone service, Ubiquiti UniFi Protect surveillance cameras, and Dark Web credential monitoring. Revenue is generated through recurring subscription-like managed service contracts supplemented by one-time professional services such as vulnerability assessments and bundled security packages, including a Cyber Security Threat Detection Bundle valued at $4,250. Pricing is quote-based and not publicly disclosed, with distribution driven by direct sales, content marketing through the company's blog and email newsletter, and consultative free-estimate outreach to local Atlanta prospects.

The firm reports only 1-10 employees despite marketing a 24x7 U.S.-based help desk backed by 600+ technicians, which strongly implies an outsourced or partner-provided service layer rather than an in-house bench of that scale. The company is privately held with no disclosed funding rounds, no recorded M&A, no listed leadership team, and no public revenue figures, leaving ownership structure, headcount trend, and financial trajectory largely opaque from the available source material.

Name

CyberGate IT

Legal name

CyberGate IT

Website

https://cybergateit.com

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

1–10 employees

Short description

CyberGate IT is a privately held managed IT services provider in Woodstock, Georgia, delivering outsourced IT support, cybersecurity, cloud, managed WiFi, and HIPAA/PCI compliance services to small and mid-sized businesses, healthcare practices, and law firms across Metro Atlanta.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (5415), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Service Desk & ITSM Outsourcing (BPAEAMAF)

akta.pro secondary industries

Network Management (LAN/WAN/Wi‑Fi) Services (BPAEABAD), Endpoint Security Managed Services (EDR/XDR) (BPAEADAH), Data Security & Privacy Managed Services (DLP/Encryption) (BPAEADAL), Cybersecurity Support Operations (SOC Triage, Incident Intake) (BPAAACAF)

Keywords

• Managed IT services
• Cybersecurity monitoring
• IT help desk support
• Disaster recovery services
• HIPAA compliance IT

Headquarters

HQ city

Woodstock

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Supply Chain

Revenue model

1. Managed IT Services: Ongoing IT management, monitoring, and support services delivered as a subscription-like recurring model. Includes proactive management of networks and infrastructure with vCIO services.
2. Professional Services: One-time services including vulnerability assessments, cybersecurity assessments, Dark Web credential searches, and compliance services (HIPAA/PCI).

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels3 records

Core offering

CyberGate IT delivers outsourced managed IT services to small and mid-sized businesses in Metro Atlanta, including 24/7 help desk support, proactive remote monitoring and management with vCIO strategic guidance, cybersecurity (UTM firewall monitoring, dark web credential monitoring, vulnerability assessments), business continuity/disaster recovery, managed WiFi, cloud, mobile device management, and HIPAA/PCI compliance services. It also resells/deploys partner solutions such as Ooma Office cloud phones, Ubiquiti UniFi WiFi surveillance, and the patent-pending EPIK BOX POTS replacement over 4G LTE.

Product overview

CyberGate IT is a managed IT services provider offering a comprehensive portfolio of technology solutions organized as a platform-plus-services model. The core offering includes IT Support and Help Desk services, supplemented by Remote Monitoring and Management with vCIO strategic guidance. Managed services include Cloud Solutions (public/private/hybrid), Managed WiFi, Mobile Device Management, Workspace as a Service (WaaS), and Ooma Office business communications. Security offerings encompass Cybersecurity, Dark Web Monitoring, Vulnerability Assessments, and Security as a Service (SaaS) with 24×7 UTM monitoring. Specialized compliance services cover HIPAA and PCI DSS requirements. Additional offerings include Ubiquiti WiFi Surveillance installation and the EPIK BOX POTS replacement solution. The Cyber Security Threat Detection Bundle provides bundled access to credential monitoring, vulnerability testing, and security assessment services.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Support Comprehensive outsourced IT support services for small and mid-sized businesses, including proactive monitoring, troubleshooting, and technical assistance delivered as a managed service contract.
• 24/7 IT Help Desk Support Technical support delivered via phone, email, or web-based chat with remote access capabilities for quick issue resolution, backed by a 24/7 U.S.-based team of 600+ technicians.
• Remote Monitoring and Management Proactive monitoring and management of IT network health and security with 24/7 help desk support and vCIO strategic guidance for SMB clients.
• Business Continuity and Disaster Recovery (BDR) Data backup and rapid network recovery services designed to keep business operations running during unplanned downtime or emergencies.
• Cyber Security Services Comprehensive managed cybersecurity including proactive threat detection, prevention, and response to protect businesses from cyber attacks and ransomware.
• Security as a Service 24/7 firewall administration and monitoring with Unified Threat Management (UTM), perimeter security, and anti-virus/malware protection delivered as a managed service.
• Dark Web Monitoring Dark Web ID service that continuously monitors and alerts when employee credentials have been compromised and are being sold across hidden chat rooms, unindexed sites, P2P networks, IRC channels, social media, black market sites, and 640,000+ botnets.
• Vulnerability Assessments External and network vulnerability scanning services that identify weaknesses, prioritize risks, and deliver remediation recommendations to close security holes before exploitation.
• Cyber Security Threat Detection Bundle One-time bundled security assessment package combining Dark Web Credential Search ($750 value), Network Vulnerability Test ($2,500 value), and Cybersecurity Assessment with onsite consultation ($1,000 value).
• Managed WiFi as a Service Enterprise-grade managed WiFi with an administrator interface for monitoring connections and enforcing wireless security, suited to cafes, restaurants, and customer-facing venues.
• Cloud Solutions Public, private, and hybrid cloud infrastructure solutions with unlimited on-demand resources and custom cloud architecture services for SMB clients.
• Mobile Device Management (MDM) Centralized monitoring and management of iPhones, iPads, notebooks, and Android devices with policy enforcement and security controls for distributed workforces.
• Workspace as a Service (WaaS) Cloud-based desktop solution providing continuous workspace access from any device and location with real-time business continuity features.
• Ooma Office Cloud Phone Service Cloud-based business phone service with virtual receptionist, call routing, ring groups, and mobile apps, positioned to reduce monthly phone bills by approximately 50%.
• HIPAA and PCI Compliance Services Compliance assessment and ongoing monitoring for the HIPAA Security Rule/HITECH Act and PCI DSS, delivered by HIPAA- and PCI-certified vCIOs as HIPAA CaaS and PCaaS subscriptions.
• Ubiquiti WiFi Surveillance Installation Sale, installation, and setup of Ubiquiti UniFi Protect G3 Flex 1080p Day/Night IP cameras for indoor and outdoor security monitoring, managed via UniFi Video with iOS and Android apps.
• EPIK BOX POTS Line Replacement Patent-pending POTS (copper phone line) replacement device delivered over 4G LTE using PoLTE technology, with built-in lithium battery and 110V power backup for failover connectivity, resolving roughly 90% of POTS issues remotely.

Quantifiable outcome

• 50% reduction in monthly phone service bills with Ooma Office
• +1 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability3 records

Feature1 record

Partnerships

Three partnerships are on record, tiered core.

• EPIK (MFVN)coreTechnology or IntegrationEPIK provides the patent-pending EPIK BOX device for POTS replacement services. This partnership enables CyberGate IT to offer copper phone line replacement solutions to customers transitioning away from legacy analog infrastructure.
• UbiquiticoreTechnology or IntegrationCyberGate IT sells and installs Ubiquiti WiFi surveillance products including UniFi Protect G3 Flex cameras. Partnership provides customers with enterprise-grade WiFi surveillance and security camera solutions.
• OomacoreTechnology or IntegrationCyberGate IT offers Ooma Office business phone service to customers. Ooma provides cloud-based business phone solutions with over 35 features, helping businesses reduce phone costs by approximately 50%.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Ntiva: Mid-Atlantic managed IT and cybersecurity provider serving SMB and mid-market customers. Directly comparable in managed services, security, and compliance offerings, though larger and multi-region.
• CMIT Solutions: National franchise MSP serving SMBs with managed IT, cybersecurity, and compliance services. Closely comparable to CyberGate IT in target customer, service mix, and SMB-first GTM motion.
• Dataprise: National managed IT services and cybersecurity provider serving mid-market and enterprise. Comparable service portfolio (managed IT, security, cloud) and SMB/mid-market orientation.
• Corsica Technologies: Mid-Atlantic managed IT, cybersecurity, and compliance provider with similar SMB/mid-market focus and HIPAA/PCI compliance expertise. Comparable in scale and service mix.
• Intelligent Technical Solutions: Managed IT services provider targeting SMBs with proactive monitoring, cybersecurity, and help desk support — directly comparable service stack and customer profile to CyberGate IT.

Broad incumbents

• Kaseya: Global IT management software provider for MSPs and IT departments, offering RMM, security, and backup platforms. Represents the broader incumbent technology backbone against which CyberGate IT's service delivery competes.
• NinjaOne: Endpoint management and RMM platform widely used by MSPs serving SMBs. Comparable as a tooling layer for managed IT services and as a benchmark for the platform ecosystem CyberGate operates within.
• ConnectWise: Major platform vendor serving the MSP ecosystem with RMM, PSA, and cybersecurity tooling. Comparable as an industry incumbent; CyberGate relies on similar platforms to deliver services, and ConnectWise-partnered MSPs are direct competitors.

Regional players

• Velocity IT: Regional MSP offering managed IT and cybersecurity to SMBs in adjacent Southeastern markets. Comparable service portfolio and SMB focus, with overlapping regional reach.
• ProSource IT: Atlanta-area managed IT services provider serving local SMBs. Geographically and service-mix comparable to CyberGate IT, representing direct local competition in the Atlanta metro.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/CybergateIT
• LinkedInlinkedin.com/company/cybergate-it

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CyberGate IT