Connect-A-Tec
Connect-A-Tec, LLC is a privately held, small (1-10 employee) IT services firm founded in 1988 in Mount Pleasant, United States, delivering remote computer support, network consulting, and asset management to small and medium-sized businesses via direct phone-based sales.
- Company typePrivate
- Founded1988
- HeadquartersMount Pleasant, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Connect-A-Tec does
Connect-A-Tec, LLC is a privately held IT services company headquartered in Mount Pleasant, United States, founded in 1988 and operating continuously for over 30 years. The firm delivers three core services to small and medium-sized businesses: Remote Computer Support (outsourced IT management), Computer Network Consulting (tailored technology solutions with a satisfaction guarantee), and Asset Management (warehouse inventory and maintenance tracking, asset tracking, request fulfillment, and electronic recycling). It positions itself as a one-stop outsourced technology partner for companies that lack internal IT depth, addressing pain points such as IT budget consumed by maintenance, absence of in-house network expertise, and asset lifecycle management including electronic disposal.
Underlying technology is conventional managed-IT infrastructure rather than a proprietary platform; there is no disclosed SaaS product, API, SDK, or software offering — services are delivered via remote support tooling and on-site or project-based consulting engagements. Asset management appears to combine operational warehousing with electronic recycling rather than a packaged software product.
The business model is sales-led and quote-based, with no public pricing, no self-service portal, and no product-led growth motion. Revenue is generated through recurring managed IT service agreements, professional services fees for network consulting, and per-engagement or contracted fees for asset management and electronic recycling work. Customer acquisition is driven primarily by a prominently displayed 888 phone number and a basic GoDaddy-hosted website rather than digital marketing or partner channels. The company employs 1-10 people, has no disclosed institutional investors, and operates with a horizontal segmentation approach targeting SMBs and budget-conscious buyers across various industries.
Connect-A-Tec firmographics
Firmographics- Name
- Connect-A-Tec
- Legal name
- Connect-A-Tec, LLC
- Website
- https://connectatec.com
- Company type
- Private
- Founded year
- 1988
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Connect-A-Tec, LLC is a privately held, small (1-10 employee) IT services firm founded in 1988 in Mount Pleasant, United States, delivering remote computer support, network consulting, and asset management to small and medium-sized businesses via direct phone-based sales.
- Ownership category
- akta.pro rank
Connect-A-Tec industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512)
- SIC
- Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- End-User Computing Outsourcing (EUC / Desktop Services) (BPAEAMAE)
- akta.pro secondary industry
- Network Operations Outsourcing (NOC Services) (BPAEAMAD)
Keywords
Where Connect-A-Tec is headquartered
LocationHeadquarters
- HQ city
- Mount Pleasant
- HQ country
- United States
- HQ region
- North America
Markets served
Connect-A-Tec business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales
Revenue model
- IT Managed Services: Recurring managed IT support services where clients outsource their IT management to Connect-A-Tec, likely structured as ongoing service agreements
- Network Consulting Services: Professional consulting services tailored to company technology needs, potentially one-time project fees or retainer arrangements
- Asset Management Services: Warehouse inventory management, asset tracking, and electronic recycling services, likely billed per engagement or contract
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Monthly | Custom tailored service packages |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels2 records
Connect-A-Tec product offering
Product offeringCore offering
Connect-A-Tec is an IT services company that provides outsourced IT management (remote computer support), tailored computer network consulting, and asset management services including warehouse inventory tracking, maintenance processes, request fulfillments, and electronic recycling to business clients.
Product overview
Connect-A-Tec is an IT services company offering a unified suite of technology support and consulting services. The portfolio consists of three core service offerings: Remote Computer Support (outsourced IT management), Computer Network Consulting (customized technology solutions), and Asset Management (inventory tracking, maintenance, and electronic recycling). These services work together to provide comprehensive IT support for businesses.
Differentiator
Problem solved
Functional benefit
Products and services
- Remote Computer Support Outsourced IT management service enabling businesses to delegate technology maintenance and focus on core operations, addressing IT budget strain from constant maintenance.
- Computer Network Consulting Tailored technology consulting that provides professional customer service and satisfaction guarantees, designed for companies seeking customized network and technology solutions regardless of budget.
- Asset Management Warehouse inventory and maintenance processes, asset tracking, request fulfillments, and electronic recycling services for businesses needing structured management of technology assets.
Companies that use Connect-A-Tec
Customer profileSegments2 records
Ideal customer profiles2 records
Connect-A-Tec technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
Connect-A-Tec partnerships and signals
Strategic signalScale indicators1 record
Recent moves3 records
Connect-A-Tec competitors and assessment
Company assessmentDirect peers
- CMIT Solutions: Franchise-based managed IT services provider focused on SMB outsourced IT support, network consulting, and cybersecurity; directly comparable in customer segment and service mix to Connect-A-Tec.
- Computer Solutions & Services (CSS): Regional SMB-focused outsourced IT management and network consulting firm; comparable business model and service stack to Connect-A-Tec, though typically larger.
- Intega IT: Regional managed IT services firm offering outsourced IT management, network consulting, and asset management to SMBs; very close functional and segment overlap with Connect-A-Tec.
Broad incumbents
- Office Depot / OfficeMax Tech Services: Retail-based IT support and asset disposal services targeting SMBs; overlaps with Connect-A-Tec's Remote Computer Support and electronic recycling offerings.
- ConnectWise: Leading business management and IT management platform purpose-built for MSPs serving SMBs; competes indirectly by enabling other firms to deliver the same outsourced IT support Connect-A-Tec provides.
- NinjaOne: Unified endpoint management and IT operations platform widely adopted by SMB-focused MSPs; competes for the same end-customer IT budget through its partner MSP channel.
- Kaseya: Large MSP-focused platform providing IT management, RMM, and security tooling used by managed service providers worldwide; an incumbent that competes for the same SMB outsourcing wallet share at greater scale.
- Geek Squad (Best Buy): National consumer/SMB tech support and repair brand offering remote and in-store IT support; competes for budget-conscious SMBs seeking outsourced computer support.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights5 records
Customer concentration
Connect-A-Tec social profiles
Digital presenceConnect-A-Tec financial estimates
Financial estimateRevenue estimate
Valuation estimate
Connect-A-Tec leadership team
Management profileNumber of profiles
Connect-A-Tec funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Connect-A-Tec M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Connect-A-Tec
What does Connect-A-Tec do?
Connect-A-Tec is an IT services company that provides outsourced IT management (remote computer support), tailored computer network consulting, and asset management services including warehouse inventory tracking, maintenance processes, request fulfillments, and electronic recycling to business clients.
Is Connect-A-Tec a public or private company?
Connect-A-Tec is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Connect-A-Tec founded?
Connect-A-Tec was founded in 1988. It employs 1 to 10 people.
Where is Connect-A-Tec based?
Connect-A-Tec is headquartered in Mount Pleasant, United States, in the North America region.
How does Connect-A-Tec make money?
Three revenue lines are on record. IT Managed Services are the primary driver. The others are network Consulting Services and asset Management Services.
Who are Connect-A-Tec's main competitors?
Direct peers on record are CMIT Solutions, Computer Solutions & Services (CSS) and Intega IT. Broad incumbents are Office Depot / OfficeMax Tech Services, ConnectWise, NinjaOne, Kaseya and Geek Squad (Best Buy).
Does Connect-A-Tec have an API?
No public API is recorded for Connect-A-Tec.
What industry is Connect-A-Tec in?
Connect-A-Tec's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAMAE, End-User Computing Outsourcing (EUC / Desktop Services), with a secondary code of BPAEAMAD, Network Operations Outsourcing (NOC Services). Its NAICS code is 54151 and its SIC code is 7373.