What Omnidea does

Omnidea is an Italian system integrator and consulting firm founded in 2006 and headquartered in Padova (Padua), Italy. The company specializes in implementing and optimizing enterprise software platforms—primarily monday.com (work management and CRM), Google Workspace, GoTo (video conferencing and remote assistance), Make (no-code automation), and Pipedrive (sales CRM)—for Italian mid-market and enterprise clients. Omnidea's stated customer base exceeds 500 companies, spanning manufacturing (Officine Mazzer, BW Converting Solutions), food production (Alimenta Produzioni), certification and inspection (PCQ), energy and utilities (AGSM AIM), media and publishing (StartupItalia), and global brand logos including Nissan, PayPal, Uber, Johnson & Johnson, and AS Roma. The firm operates with 1-10 employees under founder-CEO Gilberto De Faveri and is privately held as Omnidea S.r.l. a socio unico.

Omnidea delivers process optimization through a consulting-first methodology that begins with workflow analysis and process mapping before configuring technology solutions. Its core offerings are organized around nine solution categories: CRM for companies, cloud communications, ticketing, performance evaluation systems, IT service management, project management, lead management, marketing automation, and process optimization. Technical delivery centers on monday.com implementation (custom boards, automations, dashboards, CRM modules), Make-based no-code automation scenarios with AI integrations (sentiment analysis, keyword extraction), and Google Workspace configuration. The firm promotes a human-centric digital transformation philosophy, emphasizing continuous advisory relationships, periodic KPI reviews, and differentiated training programs over one-off implementations. It holds Make Certified Expert credentials and positions itself as an authorized monday.com implementation specialist.

The company's revenue model is professional services-based, generated through consulting engagements, training programs, and ongoing managed-service advisory relationships with pricing not publicly disclosed. Customer acquisition begins with a complimentary 30-minute video consultation and is supported by a content marketing engine (proprietary online magazine, case studies, webinars), industry event presence (SMAU Milano, We Make Future, Netcomm Forum), proprietary executive events (the 'Set To Sail' series co-hosted with monday.com), and partner co-marketing. Go-to-market is enterprise field sales targeting Italian IT managers, operations directors, and C-level executives. With its small headcount, ~20 years of operating history, and dependence on the monday.com and Make partner ecosystems for both pipeline and platform credibility, Omnidea functions as a boutique specialist with concentrated vendor relationships rather than a scaled integrator.

Name

Omnidea

Legal name

Omnidea S.r.l. a socio unico

Website

https://omnidea.it

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

1–10 employees

Short description

Omnidea is an Italian boutique consulting firm (founded 2006, Padova) that implements and optimizes enterprise software platforms—primarily monday.com, Google Workspace, Make, and Pipedrive—for Italian mid-market and enterprise clients seeking workflow automation and digital transformation.

Ownership category

akta.pro rank

Product category

IT Consulting & System Integration Services

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512)

SIC

Services-Computer Integrated Systems Design (7373), Services-Management Consulting Services (8742)

akta.pro primary industry

Managed Workplace Services (DaaS/Workplace-as-a-Service) (BPAEAIAA)

akta.pro secondary industry

API Analytics, Monetization & Developer Experience Tooling (HDAEAIAJ)

Keywords

• System integration consulting
• Workflow automation services
• Digital transformation consulting
• Enterprise software implementation
• Process optimization services

Headquarters

HQ city

Padova

HQ country

Italy

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Consulting and Implementation Services: Omnidea generates revenue through consulting engagements for system integration, implementing and optimizing monday.com, Google Workspace, GoTo, and Make platforms. Services include workflow analysis, custom board creation, automation setup, and ongoing optimization support. The company serves as a trusted advisor and implementation partner for enterprise clients.
2. Training and Enablement: Differentiated training programs for teams based on need, including specific guidance for managers requiring macro visibility and team members requiring operational fluency. Part of the ongoing client relationship.
3. Periodic Review and KPI Analysis: Regular review meetings analyzing platform usage KPIs, measuring progress, and proposing new optimization objectives. Continuous advisory relationship with clients like PCQ and Alimenta Produzioni.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels10 records

Core offering

Omnidea is an Italian system integrator and consulting firm that implements, customizes, and optimizes enterprise software platforms (monday.com, Google Workspace, GoTo, Make, and Pipedrive) for business clients. The company provides workflow analysis, custom platform configuration, automation scenario building, training, and ongoing advisory services aimed at improving productivity, collaboration, and digital process efficiency. Its offering combines technology platform implementation with a consulting-first methodology that maps existing processes before recommending solutions.

Product overview

Omnidea is a system integrator consulting company that optimizes monday.com, Google Workspace, GoTo, and Make platforms. Their offering consists of two main categories: (1) Technology partnerships where they implement and optimize monday.com (work management), monday CRM, Google Workspace (productivity suite), GoTo (video conferencing), Make (no-code automation), and Pipedrive (sales CRM); and (2) Professional solutions including CRM for companies, cloud communications, ticketing systems, performance evaluation systems, IT Service Management, project management, lead management, marketing automation, and process optimization. Omnidea serves over 500 companies and positions itself as helping businesses improve working life through optimized technology implementation.

Differentiator

Problem solved

Functional benefit

Products and services

• CRM for Companies
• Cloud Communications Solutions Cloud communication consulting service that eliminates connection problems and improves online meetings, video conferences, and remote assistance for enterprise clients. Implementation of GoTo and similar platforms with high security standards and regulatory compliance.
• Ticketing Systems Consulting and implementation service that automates internal support and improves user experience, from reporting to resolution, with full request tracking through the right ticketing system. Targeted at Italian enterprises seeking to streamline internal IT and operational support.
• Performance Evaluation Systems Consulting service that analyzes KPIs, tracks objectives, and improves strategic decisions with an adequate performance management system. Targets Italian enterprises seeking to align team performance with strategic objectives.
• IT Service Management Consulting and implementation service that automates IT processes and improves IT support and request management, implementing best-in-class ITSM tools in companies. Targeted at IT departments of Italian enterprises seeking to optimize service delivery.
• Project Management Consulting Consulting service for smart project management with detailed data and reports, providing complete visibility on projects and reducing error risk with intuitive and scalable tools. Targeted at Italian enterprises managing complex project portfolios across multiple departments.
• Lead Management Consulting service for converting more leads and building customer loyalty with precise data and intelligent automations. Targets sales and marketing teams of Italian enterprises using the best strategies and digital tools.
• Marketing Automation Consulting service implementing technologies and strategies that automate marketing activities, improving efficiency and campaign results. Targeted at Italian enterprises' commercial and marketing teams.
• Business Process Optimization Consulting service that identifies the most suitable solutions to optimize business processes, reduce waste, and improve collaboration with custom digital tools. The core engagement offering that maps existing workflows before recommending technology solutions. Targeted at Italian enterprises across multiple sectors.
• Training and Enablement Programs Differentiated training programs for client teams based on role and need, including specific guidance for managers requiring macro visibility and team members requiring operational fluency. Part of the ongoing client relationship covering monday.com, Google Workspace, GoTo, and Make platforms.
• Ongoing Advisory and Managed Services Continuous advisory service with regular review meetings analyzing platform usage KPIs, measuring progress, and proposing new optimization objectives. Includes periodic review sessions with clients like PCQ and Alimenta Produzioni to ensure continuous improvement.

Quantifiable outcome

• 87% increase in active projects for AGSM AIM IT department
• +16 more outcomes

Named customers15 records

Segments7 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability9 records

Feature4 records

Partnerships

Nine partnerships are on record, tiered flagship, core, secondary and minor.

• monday.comflagshipStrategic or Co-development Partner · 25 September 2025Strategic partnership for the 'Set To Sail Executive Event 2025' held at Desenzano del Garda. Event theme: 'Leading the Future: rethinking leadership for hybrid, remote and multigenerational teams in 2025'. Included keynote speeches, roundtables, and sailing excursion.
• monday.comcoreTechnology or IntegrationPrimary technology partner for work management and CRM solutions. Omnidea is an authorized implementation specialist optimizing monday.com for enterprise clients across Italy. The partnership includes co-hosting executive events like 'Set To Sail', joint webinars, and presence at trade shows including SMAU and Netcomm Forum.
• Google WorkspacecoreTechnology or IntegrationTechnology partner for productivity and collaboration suite. Omnidea implements and optimizes Google Workspace as part of their digital transformation offerings, integrating it with monday.com and other platforms for comprehensive enterprise solutions.
• Make (formerly Integromat)coreTechnology or IntegrationMake is the no-code automation platform Omnidea implements for clients. The company has Make Certified Experts on staff and conducts regular 'Automate Your Business' webinar series showcasing Make automation scenarios. Partnership includes event co-marketing and thought leadership content.
• GoTosecondaryTechnology or IntegrationGoTo is offered as part of Omnidea's communication solutions stack, specifically for video conferencing, webinars, and remote technical assistance. Implementation includes ensuring compliance with latest regulatory requirements.
• PipedrivesecondaryTechnology or IntegrationPipedrive CRM is recommended and optimized by Omnidea for sales-focused clients. Implementation includes AI-powered features, clear reporting, and integration with other enterprise tools for comprehensive sales workflow management.
• monday.comcoreGTM or Marketing PartnerJoint marketing and event partnership. monday.com and Omnidea co-host executive events like 'Set To Sail' at Lake Garda, participate in trade shows together (SMAU, WMF, Netcomm), and conduct collaborative webinar series.
• MakecoreGTM or Marketing PartnerCo-marketing partnership for automation education. Make logo appears alongside Omnidea at events and webinars. Omnidea is a Make Certified Expert partner conducting regular educational webinars on the platform.
• StartupItaliaminorGTM or Marketing PartnerCo-presentation at SIOS25 Winter - HUMANS event at Palazzo Mezzanotte, Milan. Omnidea and monday.com conducted workshop on human-centric digital transformation alongside StartupItalia's team sharing their implementation journey.

Scale indicators11 records

Recent moves6 records

Expansion highlights5 records

Others

• Workato: iPaaS / enterprise automation platform that overlaps with the Make ecosystem Omnidea implements. Related as a competing or complementary technology provider that Omnidea's clients and prospects may evaluate alongside Make, but Workato is a vendor rather than a consulting peer.
• Celonis: Process mining and execution management vendor that intersects with Omnidea's process optimization value proposition. Not a consulting peer, but adjacent in the workflow intelligence and process automation ecosystem where Omnidea's clients increasingly invest.
• Pipefy: Workflow and process automation platform competing with monday.com in the SMB/mid-market. Adjacent to Omnidea as a competing technology in its implementation portfolio rather than as a direct consulting peer, but relevant because Pipefy partners represent a comparable go-to-market motion.

Broad incumbents

• Jakala: Italian martech, data, and digital transformation consultancy serving enterprise clients. Comparable to Omnidea in helping Italian enterprises operationalize digital tools and workflows, but operates with a wider portfolio and significantly larger scale.
• Bip: Large Italian tech and management consultancy with significant digital transformation, process automation, and platform implementation capabilities. Overlaps Omnidea's workflow and automation consulting space but at much larger scale and with a much broader service portfolio.
• Connexia: Italian digital marketing and consulting firm with technology implementation and automation offerings. Comparable in serving Italian enterprises with digital workflow and platform consulting, though with a stronger marketing-services orientation than Omnidea.
• Accenture Italy: Italy arm of global systems integrator and consultancy with deep enterprise transformation, cloud, and automation practices. Overlaps Omnidea's enterprise workflow and platform implementation space at the high end of the market and competes indirectly for Italian mid-market digital transformation budgets.
• Deloitte Italy: Italy practice of Big Four advisory firm offering management consulting, technology implementation, and digital transformation services. Comparable to Omnidea in providing high-touch enterprise transformation advisory but at vastly greater scale and across a much broader service portfolio.

Direct peers

• Thenewco: Italian boutique system integrator and digital transformation consultancy. Directly comparable to Omnidea in scale, geographic focus on Italy, and positioning as a multi-platform implementation partner serving mid-market and enterprise clients with consulting-led engagements.

Emerging players

• Webidoo: Italian digital transformation platform targeting SMEs and mid-market companies with bundled technology and advisory services. Comparable to Omnidea in the Italian SMB/mid-market digital transformation niche, though Webidoo tends toward productized SaaS-plus-advisory rather than pure consulting.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@omnidea
• Facebookfacebook.com/omnidea.it
• LinkedInlinkedin.com/company/omnidea/?originalSubdomain=it
• Instagraminstagram.com/omnidea

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Omnidea